27
Symptom –
Indicator Lights
(continued)
Action
LINE indicator is OFF.
(PWR is ON.)
Verify that the phone cable connected to the LINE jack is
securely installed at both ends. If the problem continues,
contact your service provider.
Verify that the additional line has a dial tone. If there is no
dial tone, contact your service provider.
LINE indicator is ON
and there is no dial
tone on your
additional line
phones. (PWR is ON
and ETHERNET may
be ON.)
The link has been established but there is no data
transmission. If the problem persists, contact your service
provider.
PWR indicator is OFF.
Check that the power cord is securely installed on both ends.
If no other indicators are on, the power supply may be
defective. Plug the SuperLine IAD into another outlet. If the
problem persists, contact your service provider.
If other indicators are on, unplug the power cord and plug it
back in; watch all indicators during the power-on self-test to
determine if the PWR indicator is operational.
Symptom –
Miscellaneous
Action
Fast busy signal on
one of the additional
lines.
There is a link problem. Contact your service provider.
Ethernet throughput
varies when additional
lines are in use.
No action required. To ensure toll-quality voice lines, the
Ethernet circuit gives up bandwidth to the additional lines
when they are active.
Throughput is
reduced when two
SuperLine IADs are
connected to the
same wall jack.
Connect only one SuperLine IAD to each phone line.
