12
•
Limited Manufacturer’s Warranty
PGI-128F Operating Guide
15.
To service calls to repair or replace a fuse, reset a circuit breaker, or correct wiring in the house
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER;
PARADISE GRILLS INTERNATIONAL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS LIMITED TO THE DURATION OF THE WARRANTY.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on
how long the warranty lasts. In these cases the above exclusions for limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Obtaining service:
To obtain service, product literature, supplies, or accessories please call
1 (800) 604-2023
to
create a ticket for the exchange/repair. Please make sure to provide the date of purchase, model number, and a
brief description of the problem. A customer service representative will contact you or send detailed return
instructions.
Paradise Grills International does not warrant that the appliance will work properly in all environmental
conditions, and makes no warranty and representation, either implied or expressed, with respect to the quality,
performance, merchantability, or fitness for a particular purpose other than the purpose identified within this
operating guide. PGI has made every effort to ensure that this operating guide is accurate and disclaims liability
for any inaccuracies or omissions that may have occurred. Information in this operating guide is subject to
change without notice and does not represent a commitment on the part of PGI. Paradise Grills International
reserves the right to make improvements to this operating guide and/or to the products described in this
operating guide at any time without notice. If you find information in this manual that is incorrect, misleading, or
incomplete please contact us at
1 (800) 604-2023
.
Warranty Claim Submission
The ORIGINAL PURCHASER must submit to Paradise Grills International, Inc. a warranty claim within five (5)
business days of date such claim is or should have been discovered, or else such claim is forever waived and
barred.
To submit a warranty claim, the ORIGINAL PURCHASER must submit a written description and photographs
detailing the appliance’s damage or defect(s), along with a complete copy of the Final Sales Agreement either:
(i)
via email to
; or
(ii)
via U.S. mail to Paradise Grills International, Inc., Attn: Warranty Claim, 640 Ocoee Business Parkway,
Suite 80, Ocoee, Florida 34761.
For more information, please call Paradise Grills International, Inc. at 800-604-2023.
