Pantech Element, User Manual, Page: 73 / 77

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Appendix
apply. In addition, if the unit has already suffered irreversible damage by
the reason of a noncompatible accessory, the Warranty will be voided.
To protect your warranty, use only compatible accessories which cannot
damage or interfere with the functioning of your Pantech product.
12-Month Limited Warranty
Pantech Wireless, Inc. (the Company) warrants to the original retail
purchaser of this Pantech handheld device, that should this product
or any part thereof during normal consumer usage and conditions, be
proven defective in material or workmanship that results in product
failure within the first twelve (12) months period from the date of
purchase, such defect(s) will be repaired or replaced (with new or rebuilt
parts) at the Company’s option, without charge for parts or labor directly
related to the defect(s). The antenna, keypad, display, rechargeable
battery and battery charger, if included, are similarly warranted for
twelve (12) months from date of purchase. This Warranty extends only
to consumers who purchase the product in the United States or Canada
and it is not transferable or assignable.
This warranty does not apply to:
(a) Products subjected to abnormal use or conditions, accident,
mishandling, neglect, unauthorized alteration, misuse, improper
installation or repair or improper storage;
(b) Products whose mechanical serial number or electronic serial
number has been removed, altered or defaced;
(c) Damage from exposure to excessive temperatures or extreme
environmental conditions;
(d) Damage resulting from connection to, or use of any accessory or
other product not approved or authorized by the Company;
(e) Defects in appearance, cosmetic, decorative or structural items such
as framing and non-operative parts;
(f) Products damaged from external causes such as fire, dirt, sand,
battery leakage, blown fuse, theft or improper usage of any electrical
source.
The Company disclaims liability for removal or reinstallation of the
product, for geographic coverage, for inadequate signal reception by
the antenna or for communications range or operation of the cellular
system as a whole.
To obtain repairs or replacement within the terms of this Warranty, the
product should be delivered with proof of Warranty coverage (e.g. dated
bill of sale), the consumer’s return address, daytime phone number and/
or fax number, and complete description of the problem, transportation
prepaid, to the Company by calling the number listed below or to the
place of purchase for repair or replacement processing.
To locate Pantech Authorized Service Center, call: (800) 962-8622 or
email HandsetHelpPantech@.com. Please have the following information
available when you send the device in for repair:
x
A valid original Proof of Purchase
x
Return address
x
Daytime phone number or fax number
x
Model number
x
IMEI number (Look for the 15-digit IMEI number behind the battery of
the device.)
x
Complete description of the problem
x
Transportation prepaid
Cautions
x
All contents of the product may be deleted during the process of repair.
You should create a back-up copy of any contents of your product before
delivering the product for warranty service.
x
Any accessory or SIM card you send with the product will not be returned to
you.