Operator Manual
Page 9
Troubleshooting
5. Troubleshooting
In the course of everyday operations, you may
encounter minor issues. The topics below should be
reviewed prior to calling for service on the unit.
5.1. Clearing
Jams
When a jam occurs, the paper path must be cleared.
The paper path can be easily accessed simply by
opening the cover and extracting the jammed document
simply by gently pulling it out with your fingers.
When clearing a jam clear the paper path and rollers
from any documents, paper dust or debris. Close cover
to resume operation.
5.2. Feeding
Issues
The I:Deal™ is designed to make document feeding as
hassle-free as possible. The auto align feature of the
device permits inserting documents in the feeding tray at
varied angles. If the position or angle of the document
insertion is too extreme and the auto alignment is not
able to align the document, then the skewed position of
the document will be detected by the device and the
I:Deal™ will stop feeding.
In this case remove and re-feed document into the
scanner. Ensure that the top cover is properly closed
after removing the document.
If the device fails to recognize a document when inserted
into the feeding tray, try opening the scanner to remove
any paper or debris. Additionally, the feeding sensor and
alignment sensors can be cleaned of any dust build-up
with the use of canned air.
5.3. Image Streaking or Fading
If streaking or fading appears on the images, the Contact
Image Sensors may require cleaning. Refer to section
4.2 for instructions on how to clean the scanners.
Feeding Sensor
Alignment Sensors
Contact Image Sensor
in opened position
Summary of Contents for I:Deal
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