7
Version 1. April 2017
SmartZone DCIM is not receiving events/alarms or health status from Gateway EPA126
–
Action:
•
Check if Gateway EPA126 has any active events
•
Check if the Enable flag has been turned off in Input Sensors>Configure screen
•
Check Gateway EPA126
SNMP Rec’rs tab and verify IP, Community strings, and
Access
•
Send a test alarm to the SNMP receiver
Temperature sensor reporting an alarm
–
Symptoms:
A red icon
or amber
icon or is
missing
for a sensor
–
Action:
•
Check thresholds setting for the specific sensor to make sure it is in range of
Panduit specs
•
Ensure that sensor patch cord is connected properly
•
Verify that sensor is detected by Gateway EPA126 as a temperature type
•
Check if sensor name ‘Channel’ matches with sensor type
•
Ensure sensor is in Enabled state
•
Switch the sensor to an empty port, 11 or 12 on Gateway EPA126, and check if
the problem persists
•
Sensor may have been damaged/malfunctioning. Contact Panduit System
Support
Summary of Contents for SmartZone EPA126
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