Customer Support
Before contacting customer support, you may find the answers to your questions in the
Frequently Asked Questions
section in the User Guide.
For Customer Support, go to www.pandigital.net/support.
Register your Device
Register your warranty at
www.pandigital.net
.*
Qualify to win a FREE digital photo frame!**
(valid in USA only)
If you must mail your registration rather than register online, please send your name,
address, phone number, model number, serial number, and when & where you purchased
the device to:
Pandigital, P.O. Box 2969, Dublin, CA 94568-2969 USA
* The online registration is for the purpose of user and product registration. Failure to
register does not in any way diminish any of your standard warranty rights, as described in
the documentation included with your product.
** For details, go to our website
www.pandigital.net
.
Limited Warranty
The limited warranty set forth below is given by Pandigital with respect to the Pandigital
™ line of
products (the “Device”) pu
rchased and used in the United States of America. Pandigital warrants
this product as follows: LABOR: For a period of one (1) year from the date of purchase, if this
Device is found to be defective, Pandigital will repair or replace the Device, at its sole option, at
no charge. After this one (1) year period, labor charges will be charged on a case by case basis. If
your Device is repaired or replaced during the Warranty Period, it will be covered by this Limited
Warranty for the remainder of the original Warranty Period or ninety (90) days from the date of
shipment of the replaced Device, whichever is longer. PARTS: For a period of one (1) year from
the date of purchase, if this Device is found to be defective, Pandigital will supply at no cost, new
or rebuilt replacement parts, at its option, at no charge. After this one (1) year period, parts will
be charged for on a case by case basis. Modifications not approved by the party responsible for
compliance will void user’s authority to operate the equipment. If your Device is repaired or
replaced during the Warranty Period, it will be covered by this Limited Warranty for the
remainder of the original Warranty Period or ninety (90) days from the date of shipment of the
replaced Device, whichever is longer. This Limited Warranty does not cover damage or
malfunctions caused by accident, disaster, misuse, abuse, negligence or other external causes;
third-party products; Internet or telecommunications failures; commercial use; unauthorized
opening, use, service, tampering, alteration, repair or modification; or inadequate packing or
shipping procedures. This Limited Warranty also does not cover cosmetic damage or normal wear
and tear. This Limited Warranty does not apply to Devices sold as used, refurbished or
reconditioned. This Limited Warranty does not cover damage caused by third party applications
such as viruses, malware or other software. This Limited Warranty will be void if the Serial
Number on your Device has been removed, tampered with or defaced or if your Device has been
opened or serviced without authorization, tampered with, altered or modified. This Limited
Warranty applies to your Device only (i.e., the hardware), and not to the software within your
device. Similarly, this Limited Warranty does not cover downloaded data or materials, or
accessories and peripherals, except as expressly provided above. This warranty is valid only in the
