Panasonic WV-SPW631L Page 220 Operating Instructions Manual Download | Manualshive

Page: 220 / 226

background image

Symptom

Cause/solution

Reference pages

Images are displayed blurry.

•

Is the focus adjusted correctly?
Check if the focus is adjusted correctly.

Installation Guide

The image is not being
refreshed.

•

Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.

Installation Guide

•

Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.

-

No image is displayed (or too
dark).

•

Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].

Images are displayed washed
out.

•

Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].

Flicker appears on the
screen.

•

When flicker occurs frequently, select “Indoor
scene” for “Light control mode”.

Images cannot be saved on
the SD memory card.

Failed to write/read data on
the SD memory card.

•

Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.

Installation Guide

•

Is the SD memory card formatted?
Format the SD memory card.

•

Isn’t the write protect switch set to “LOCK”?
When the write protect switch is set to “LOCK”,
available size/total size indication of the SD memory
card to be displayed on “Remaining capacity” of the
[SD memory card] tab will be “********MB/
********MB”.

-

•

Is “--------MB/--------MB” displayed on “Remaining
capacity” of the [SD memory card] tab?
Format the SD memory card.

•

Is “########MB/########MB” displayed on
“Remaining capacity” of the [SD memory card] tab?
Check the password lock configuration.

•

Is any recognition error received when the “Diag.” of
“E-mail notification” or “Panasonic alarm protocol” is
used?
Format the SD memory card.

•

Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.

-

Cannot transmit audio to the
camera.

•

Are the microphone and the speaker connected
correctly and firmly?
Confirm that they are connected correctly and firmly.

Installation Guide

220

Operating Instructions

21 Troubleshooting

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Summary of Contents for WV-SPW631L

Page 1: ...LT WV SPW631L WV SPW611L WV SPW611 WV SPW631L W V S PW 63 1L Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...stered trademarks Microsoft Windows Windows Vista Windows Media Internet Explorer and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countrie...

Page 3: ... displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC should be l...

Page 4: ...ard 34 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 34 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 37 8 About the network security 40 8 1 Equipped security functions 40 9 Display the setup menu from a PC 41 9 1 How to display the setup menu 41 9 2 How to operate the setup menu 43 9 3 About the setup menu window 45 10 Configure the basic s...

Page 5: ...4 Configure the settings relating to the camera action on alarm occurrence Alarm 128 13 4 1 Configure settings relating to image quality on alarm action 129 13 4 2 Configure settings relating to alarm E mail notifications 130 13 4 3 Configure settings relating to FTP transmissions of alarm images 131 13 4 4 Configure settings relating to recording to an SD memory card when an alarm occurs 132 13 4...

Page 6: ... Configuration of the DDNS service Example of the Viewnetcam com service 186 16 5 2 When using the Viewnetcam com service 187 16 5 3 Procedure to register information for the Viewnetcam com service 188 16 5 4 Checking the information registered for the Viewnetcam com service 189 16 5 5 When using Dynamic DNS Update 189 16 5 6 When using Dynamic DNS Update DHCP 190 17 Configure the settings relatin...

Page 7: ...6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the ...

Page 8: ... maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 im...

Page 9: ...ayed page 90 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 90 2 button The letter 2 will turn green and images in the main area will be di...

Page 10: ...mages in the main area will be displayed in 2048 x 1536 pixels 2 1600x1200 The letters 1600x1200 will turn green and images in the main area will be displayed in 1600 x 1200 pixels Aspect ratio of 16 9 1920x1080 The letters 1920x1080 will turn green and images in the main area will be displayed in 1920 x 1080 pixels Note Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or J...

Page 11: ...emory card Log button When the List Play button is clicked the log list will be displayed and images saved on the SD memory card can be played Refer to page 30 for further information about the log list and for how to play images on the SD memory card Multi screen Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 16 Camera title The camer...

Page 12: ...om the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page 120 The button will blink during the audio transmission When this button is clicked the button will turn into the button and audio from the PC will not be heard Audio output volume can be adjusted L...

Page 13: ...omenon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Used by super resolution techniques 3 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 148 4 Operable by users who belong to the access level selected for Permission level of audio trans recep o...

Page 14: ... areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displayed in a sequence Sequence display using the cropping function A B C A B C A B C 14 Operating Instructions 1 Monitor images on a PC ...

Page 15: ... displayed Sequence display using the alarm action cropping function A B B A A A B A B A Alarm occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 145 Operating Instructions 15 1 Monitor images on a PC ...

Page 16: ...sions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further informati...

Page 17: ...lular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab images cannot be viewed from cellular phones Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Interne...

Page 18: ...the camera image Confirm the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the image capture size by pressing the dial key 0 Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 Image in the aspect ratio of 16 9 Changes the image c...

Page 19: ...possible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 148 only users with the access level of 1 Administrator or 2 Camera control will be displayed 2 2 Monitor images on a mobile terminal It is possible to connect to the camera using a mobile terminal via the Internet and monitor images MJPEG or JPEG from...

Page 20: ...splays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area B 20 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 21: ...s the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal ...

Page 22: ... with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 125 Note You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl 22 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 23: ...w is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 88 ma...

Page 24: ... WV SPW631L WV SPW631L 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 9 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page page 57 4 Click the Stop button to stop saving ima...

Page 25: ...tart button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 25 3 Record images on the SD memory card manually ...

Page 26: ...dication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occur...

Page 27: ...e network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 141 Notify of alarm occurrences to the designated HTTP...

Page 28: ...odic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 162 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retransmission due to network problems or other factors periodic transm...

Page 29: ...n function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 162 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retransmission due to network problems or ot...

Page 30: ...and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page WV SPW631L WV SPW631L 30 Operating Instructions 6 Display the log list ...

Page 31: ...lay logs from SD1 Logs saved on the SD memory card inserted in slot 1 will be displayed SD2 Logs saved on the SD memory card inserted in slot 2 will be displayed Note When Single recording is selected for Recording mode on the SD memory card tab SD1 and SD2 can both be selected at the same time When Dual recording is selected for Recording mode on the SD memory card tab only 1 of either SD1 or SD2...

Page 32: ...recording Displays until the last log recorded on the SD memory card Date time Displays the logs recorded until the entered date and time on Date time box Search button Searches for logs according to the conditions specified in Event and Recording time The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the tim...

Page 33: ...s 1 GB it may require about 1 hour Formatting the SD memory card can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule cannot be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the De...

Page 34: ... memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting of FTP periodic image transmission on the Advanced tab is 1min or less The playback r...

Page 35: ...mber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button...

Page 36: ...will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed page 71 36 Operating Instruct...

Page 37: ...es and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the refresh interval of live images and playback may become slow Recorded audio is not played back when Off or Interactive Half duplex is selected for Audio mode on the Audio tab of the Image Audio page A...

Page 38: ...yed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alarm AUD Alarm by audio detection alarm Browse Start button The selected...

Page 39: ...D memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only Operating Instructions 39 7 Playback of images on the SD memory card ...

Page 40: ...access to cameras using the HTTPS function page 171 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the ...

Page 41: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 Operating Instructions 41 9 Display the set...

Page 42: ... The setup menu will be displayed Refer to page 45 for further information about this menu WV SPW631L WV SPW631L WV SPW631L 42 Operating Instructions 9 Display the setup menu from a PC ...

Page 43: ...n the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting ite...

Page 44: ... below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C 44 Operating Instructions 9 Display the setup menu from a PC ...

Page 45: ...SD memory card can be configured on the Basic page page 47 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image Audio page page 87 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi sc...

Page 46: ...k settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 153 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 191 Mainte...

Page 47: ...L Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Portuguese Auto The language used by the browser is automatically selected If the language used by the browser is not supported by the camera English is selected Default Auto The language displayed on the Live page can also be change...

Page 48: ...TP is clicked the Advanced tab of the Network page will be displayed page 164 Time zone Select a time zone corresponding to the location where the camera is in use Default GMT 09 00 Osaka Sapporo Tokyo Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location ...

Page 49: ...lect On to use the following indicators to check the operational status by lighting them Select Off to turn off the indicators at all times Link indicator LINK Access indicator ACT SD memory card error indicator AF indicator SD ERROR AF SD MOUNT indicator SD MOUNT Default On Note Link indicator LINK orange This indicator will light when communication with the connected device is available Access i...

Page 50: ...electing Real time for Alarm status update mode designate a port number to which the status change notification is to be sent Available port number 1 65535 Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Viewer software nwcv4Ssetup exe Automatic installation Determine whether or not to install ...

Page 51: ... change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 200 When Enable is not displayed refer to Cannot access the camera via...

Page 52: ...size VGA 640x360 JPEG 2 Image capture size QVGA 320x180 JPEG 3 Image capture size 160x120 160x90 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission priority Best effort Max bit rate per client Max 1024 kbps Min 128 kbps H 264 1 Image capture size 1280x960 1280x720 Max bit rate per client Max 1024 kbps Min 256 kbps H 264 2 Image capture size VGA 640x360 Max bit rate per client ...

Page 53: ... Basic page page 41 page 43 The settings relating to the SD memory card can be configured on this page SD memory card SD memory card 1 Select Use or Not use to determine whether or not to use the SD memory card in slot 1 Default Use Operating Instructions 53 10 Configure the basic settings of the camera Basic ...

Page 54: ...rval longer There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter A lifetime of an SD memory card should be influenced by the number of the image files stored and log savings on the SD memory card Selecting H 264 1 H 264 2 H 264 3 or H 264 4 for Recording format can reduce the number of files that...

Page 55: ...ock A password is configured on the SD memory card and the lock function is enabled Unlock The lock function is disabled Also display the password configuration status of SD memory card 1 and SD memory card 2 respectively Password is set The password is configured correctly Error Unsupported SD memory card A card that does not support password lock is inserted Check that an SDHC memory card or SDX...

Page 56: ...the SD memory card Single recording Recorded data is saved to either SD memory card 1 or SD memory card 2 Select this setting when you want to save recorded data for long periods of time Dual recording The same recorded data is saved to both SD memory card 1 and SD memory card 2 This enables data to be saved even if one of the SD memory cards becomes damaged Select this setting if you want high re...

Page 57: ...rd data JPEG 1 Records still image data JPEG 1 The data is recorded in accordance with the settings of JPEG 1 on the JPEG H 264 tab of the Image Audio page JPEG 2 Records still image data JPEG 2 The data is recorded in accordance with the settings of JPEG 2 on the JPEG H 264 tab of the Image Audio page JPEG 3 Records still image data JPEG 3 The data is recorded in accordance with the settings of J...

Page 58: ...ransmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or 5s is selected for Refresh interval 1s is set When On is selected for Additional info for detecting alteration Compression cannot be changed to JPEG 1 JPEG 2 or JPEG 3 When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the name of the saved file will be...

Page 59: ...igger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG recording Alarm This setting is only available when JPEG 1 JPEG 2 or JPEG 3 is selected for Recording format and Alarm input is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name wil...

Page 60: ...1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the pre alarm recording Set the duration to save image data on the SD memory card Off 2s 3s 4s 5s 10s 15s 20s 25s 40s 50s 60s 90s 120s Default Off Note The available values change depending on the H 264 bit...

Page 61: ...SD memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in accordance wit...

Page 62: ...cess images 10 4 Configure the settings relating to alteration detection Alteration detection Selecting alteration detection enables detection using exclusive software when the data on the SD memory card is altered Alteration detection supports video files MP4 format only Refer to page 64 for information on how to configure alteration detection For further information about exclusive software for ...

Page 63: ...urity certificate used for alteration detection the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate Certificate install Installs the certificate security certificate issued by CA and displays the information of the installed certificate To install the certi...

Page 64: ...ion of the self signed certificate When using the certi ficate issued by C A When using the self signed certificate 10 5 1 Generation of the CRT key encryption key IMPORTANT When the self signed certificate or certificate security certificate issued by CA is valid it is impossible to generate the CRT key When the certificate security certificate issued by CA is used the available key size varies d...

Page 65: ...icate or re apply for the certificate issued by CA When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time date of the previous key When the Apply button is clicked on the Previous CRT ke...

Page 66: ...rganizational Unit Enter the unit name of the organization Omission is OK 64 characters CRT key Displays the key size and generation time date of the current key Note The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click...

Page 67: ...ed When On is selected for Additional info for detecting alteration it is impossible to delete the self signed certificate 10 5 3 Generation of CSR Certificate Signing Request IMPORTANT If the CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under To...

Page 68: ...ization name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT The ce...

Page 69: ... been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk When the Delete button is clicked the installed server certificate will be deleted When On is selected for Additio...

Page 70: ...ion setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is selected for Additional info for detecting alteration using exclusive software For further information about exclusive software and how to use it refer to our website below http security panasonic com...

Page 71: ...o the network administrator 1 Select the SD memory card SD memory card 1 or SD memory card 2 from which images will be accessed from and then click the Execute button The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the...

Page 72: ... 1 Fine 2 3 4 64 GB 44 800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB...

Page 73: ...24 000 4 GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 Oper...

Page 74: ...0 19 200 4 GB 4 400 5 600 7 200 8 400 9 600 2 GB 2 200 2 800 3 600 4 200 4 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 198 400 275 200 320 000 358 400 403 200 32 GB 99 200 137 600 160 000 179 200 201 600 16 GB 49 600 68 800 80 000 89 600 100 800 8 GB 24 800 34 400 40 000 44 800 50 400 4 GB 12 400 17 200 20 000 22 400 25 200 2 GB 6 200 8 600 10 000 11 200 12 600 74 Opera...

Page 75: ...GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Operating...

Page 76: ...GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 76 Ope...

Page 77: ... 12 800 20 000 24 000 30 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 640 000 768 000 844 800 921 600 960 000 32 GB 320 000 384 000 422 400 460 800 480 000 16 GB 160 000 192 000 211 200 230 400 240 000 8 GB 80 000 96 000 105 600 115 200 120 000 4 GB 40 000 48 000 52 800 57 600 60 000 2 GB 20 000 24 000 26 400 28 800 30 000 Op...

Page 78: ... 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 7...

Page 79: ...000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40...

Page 80: ...39 200 44 400 52 800 61 200 2 GB 16 000 19 600 22 200 26 400 30 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 216 000 1 536 000 1 920 000 2 176 000 3 648 000 32 GB 608 000 768 000 960 000 1 088 000 1 824 000 16 GB 304 000 384 000 480 000 544 000 912 000 8 GB 152 000 192 000 240 000 272 000 456 000 4 GB 76 000 96 000 120 000 136 000 228 000 2 GB 38 000 48 000 60 000 68 0...

Page 81: ...00 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 4...

Page 82: ... 57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 5...

Page 83: ...96 800 227 200 253 600 272 000 2 GB 79 200 98 400 113 600 126 800 136 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 4 864 000 5 702 400 6 400 000 6 963 200 7 296 000 32 GB 2 432 000 2 851 200 3 200 000 3 481 600 3 648 000 16 GB 1 216 000 1 425 600 1 600 000 1 740 800 1 824 000 8 GB 608 000 712 800 800 000 870 400 912 000 4 GB 304 000 356 400 400 000 435 200 456 000 2 GB 1...

Page 84: ... 9 Low 64 GB 6 483 200 7 987 200 9 600 000 11 603 200 14 592 000 32 GB 3 241 600 3 993 600 4 800 000 5 801 600 7 296 000 16 GB 1 620 800 1 996 800 2 400 000 2 900 800 3 648 000 8 GB 810 400 998 400 1 200 000 1 450 400 1 824 000 4 GB 405 200 499 200 600 000 725 200 912 000 2 GB 202 600 249 600 300 000 362 600 456 000 Possible duration of H 264 images that can be saved on the SD memory card as indic...

Page 85: ...e number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded For example enter C alarm2 to designate the folder alarm2 under drive...

Page 86: ...ges will not be saved To save them select Name w time date page 161 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing logs User level settings for viewing and operating Log on the Live page can be configured 1 Level 1 only only Level 1 users can view and operate the Log 2 Level 2 or higher only Level 1 and Level 2 use...

Page 87: ...iques Default 2 mega pixel 16 9 30fps mode SPW611L SPW611L SPW611 SPW611 1 3 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 60fps mode 1 3 mega pixel 4 3 30fps mode Default 1 3 mega pixel 16 9 30fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when the following area settings are configured Therefore we recommend that you configure ...

Page 88: ... the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the spec...

Page 89: ...mega pixel 16 9 60fps mode is selected for Image capture mode 1280x720 640x360 320x180 160x90 When 1 3 mega pixel 4 3 30fps mode is selected for Image capture mode 1280x960 800x600 VGA 400x300 QVGA 160x120 Default SPW631L SPW631L JPEG 1 1920x1080 JPEG 2 640x360 JPEG 3 320x180 SPW611L SPW611L SPW611 SPW611 JPEG 1 1280x720 JPEG 2 640x360 JPEG 3 320x180 Image quality Select two types of image quality...

Page 90: ...4 2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the bro...

Page 91: ...el 16 9 60fps mode 1920x1080 1280x720 1920x1080 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 2 mega pixel 4 3 30fps mode 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 3 mega pixel 4 3 30fps mode 2048x1536 12...

Page 92: ...Image quality setting and conditions of the subject When calculation of recording capacity is needed in advance use Advanced VBR Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate...

Page 93: ...selected for Transmission priority Max bit rate per client Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps 6144kbps 8192kbps 10240kbps 12288kbps 14336kbps 16384kbps 20480kbps 24576kbps 30720kbps 40960kbps De...

Page 94: ...ng Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL Up to ...

Page 95: ...lable Default 37004 Note When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit 2 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewa...

Page 96: ... the settings relating to image quality The setup menu will be displayed in a newly opened window page 97 Zoom Focus adjustment Click the Setup button to display the setup menu that can configure the settings relating to zoom and focus page 109 Privacy zone Click the Setup button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displayed...

Page 97: ...Image Audio page page 96 The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab Operating Instructions 97 11 Configure the settings relating to images and audio Image Audio ...

Page 98: ...98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 99: ...the color changes on the screen When noise appears in the brighter area on the screen When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic function When there is wide variation between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes lo...

Page 100: ...lack stretch is unavailable Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On High or On Normal is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Ma...

Page 101: ... of the sensor The following are available for the recording duration Max 1 1000s Max 1 500s Max 1 250s Max 1 120s Max 2 120s Max 1 100s Max 2 100s Max 1 60s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Max 1 30s IMPORTANT When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter the frame rate m...

Page 102: ...cts depending on the light condition such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction When images are made darker by pressing the darker Brightness button on the Live page images may not automatically switch to black and white mode Level Select the threshold illuminance level brightness to sw...

Page 103: ...ally under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When sho...

Page 104: ...es that have been affected by fog or other conditions clearer using digital image processing On Activates the fog compensation function Off Stops the fog compensation function Default Off Level Adjust the fog compensation level The level of fog compensation will increase when the cursor is moved in the direction and decrease when the cursor is moved in the direction Click the Reset button to reset...

Page 105: ...ers displayed in Scene file can be changed Only file names displayed in 1 and 2 can be changed Unavailable characters Load button Loads the setting data selected in Scene file and changes the current image accordingly Register button The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in Scene file Close button Click t...

Page 106: ...1 Display the Image adjust setup menu page 96 106 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 107: ... masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT The mask area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting Operating Instructions 107 11 Configure the settings r...

Page 108: ... is configured Make sure to check the mask area after configuring Extra optical zoom Note When the Reset button is clicked masking for all the masked areas will be canceled 108 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 109: ... and it is possible to determine the zoom ratio while checking the angular field of view after zooming is performed When adjusting the zoom ratio to the Wide side the image itself is zoomed out of or the angular field of view adjustment outline is enlarged and it is possible to determine the zoom ratio while checking the image size after zooming is performed After the angular field of view adjustm...

Page 110: ... enable Zoom ratio designation click the Load button or the button of the Manual zoom adjustment Manual zoom adjustment The zoom can be adjusted manually Click this button to adjust the zoom ratio to the Wide side until x1 0 Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Note The camera switches between optical zoom and extra optical zoo...

Page 111: ...er than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter page 101 if Auto focus is executed during slow shutter operations at night it may take a long time to complete Auto focus In the following locations or with the following subjects the focus may not be able to be automatically adjusted In this case manually adjust the focus when the subject moves a...

Page 112: ...pecified last time which was automatically memorized for each of color images and black white images Fix Fixes the position after adjusting the focus either automatically or manually Default Auto Close button Click this button to close the Zoom Focus adjustment setup menu 112 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 113: ...dragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone On The privacy zone will be displayed Off The privacy zone will not be displayed Default Off Delete button Click the Delete button corresponding to the ...

Page 114: ... is changed Make sure to check the privacy zone after changing the Image capture mode setting SPW631L SPW631L When 2 mega pixel 16 9 60fps mode is selected for the JPEG H 264 Image capture mode setting a maximum of 2 privacy zones can be set 114 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 115: ...ity of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 264 image on the Live page Area When selecting a VIQS area in the screen it will be numbered as area 1 Subsequent areas ...

Page 116: ...e VIQS H 264 2 images can be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed with the Confirm button Default Off H 264 4 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 4 images The VIQS H 2...

Page 117: ... more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3 or H 264 4 4 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted 5 Click the Confirm button The image H 264 1 H 264 2 ...

Page 118: ...ing VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera 118 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 119: ...stortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture mode Configure the image capture mode before configuring the lens distortion compensation Operating Instructions 119 11 Configure the settings relating to images and audio Image Audio ...

Page 120: ...o data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note Howling may be generated depending on usage co...

Page 121: ...plied when audio is input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input Line Low The volume level will become low This setting will be applied when audio...

Page 122: ...o output stops when the specified time has passed To turn the audio transmission function on click the Audio output button again Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for...

Page 123: ...s are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 Available number of characters 1 128 characters Default Cam 1 selfcamera Cam 2 16 not registered ...

Page 124: ... used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Default Cam 1 The model No is displayed Cam 2 16 None blank Note When selecting a 16 split screen some characters ...

Page 125: ...arm images and the alarm output terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white input Receives the black white switch...

Page 126: ... the terminal to the light controller Refer to the installation guide for further information about input output rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 136 Audio detection alarm When Audio detection is clicked the Audio detection tab will be displayed page 138 Command alarm Select On or Off to determine whether or not to receiv...

Page 127: ...output until the alarm occurrence indication button is clicked Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state Default Latch Trigger output Select Open or Close to determine whether to open o...

Page 128: ...e for Close of AUX on the Live page Unavailable characters Default Close Note AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 13 4 Configure the settings relating to the camera action on alarm occurrence Alar...

Page 129: ...splay the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs The setup menu will be displayed in a newly opened window page 133 HTTP alarm notification Click HTTP alarm notification to display the setup menu that can configure the settings relating to transmitting HTTP alarm notifications when an alarm occurs The setup me...

Page 130: ...E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 128 Refer to page 158 for information on configuration for these settings 130 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 131: ...transmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 128 Refer to page 161 for information on configuration for these settings Operating Instructions 131 13 Configure the alarm settings Alarm ...

Page 132: ... memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 128 Refer to page 53 for information on configuration for these settings 132 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 133: ...ion when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 128 Refer to page 141 for information on configuration for these settings Operating Instructions 133 13 Configure the alarm settings Alarm ...

Page 134: ...as an alarm IMPORTANT The alarm occurrence indication button page 9 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab o...

Page 135: ...t perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for...

Page 136: ...n Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 140 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions ...

Page 137: ...the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area wil...

Page 138: ... 9 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environments even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 47 The audio detection feature is not designed to be used in situations that require high reliability We are...

Page 139: ...ion level The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume Camera to PC on the Audio tab of the Image Audio page is displayed in the preview 2 Adjust the Audio detection level with the slider bar so that it is lower than the volume level that you want to detect 3 Adjust the Mic input ...

Page 140: ...e surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 7 Configuration of the settings relating to alarm notification Notification Click the Notification tab on the Alarm page page 41 page 43 The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this sec...

Page 141: ...tion of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to IP ad...

Page 142: ...ity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to the de...

Page 143: ... or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all configured information including the address user name password and notification data will be deleted User name Enter the user name login name to access the HTTP server Available number of characters 0 6...

Page 144: ...the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used Example When http 192 168 0 100 is set for the address and cgi bin comalarm cgi CMD 01 is set for Notification data...

Page 145: ...ettings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 areas can be set When set numbers are automatically assigned and displayed on the top left of the cropping area The cropping outline position can be moved by clicking and holding the configured frame and...

Page 146: ...g images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selected for H 264 transmission cropping settings are not available for H 264 1 H 264 2 H 264 3 and H 264 4 When the maximum image capture size is selected for H 264 1 H 264 2 or JPEG 1 cropping settings ...

Page 147: ...Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is changed Make sure to check the cropping outline after changing the Image capture mode setting The cropping outline may move out of alignment when the Zoom Focus adjustment setting is changed Make sure...

Page 148: ...entication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate...

Page 149: ...following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the ...

Page 150: ... already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 148 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the ...

Page 151: ... or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted H 264 3 H 264 3 images will be transmitted H 264 4 H 264 4 images will be transmitted Default JPEG 1 Note When Best effort is selected for Transmission priority of H 264 bit rate ...

Page 152: ...r H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 152 Operating Instructions 15 Configure the settings relating to the authentication User mng ...

Page 153: ...ick the Network tab on the Network page page 41 page 43 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS Operating Instructions 153 16 Configuring the network setting...

Page 154: ...ult 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera Default 192 168 0...

Page 155: ... Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refe...

Page 156: ...lect Off for Audio transmission reception on the Audio tab page 120 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the usage environment In this case select JPEG with the Compression button on ...

Page 157: ...000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 W V S PW 63 1L FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid 16 2 ...

Page 158: ...capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Image capture size Select the image capture size of images attached to an alarm E mail fr...

Page 159: ...he Network page page 153 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note When yo...

Page 160: ...cation will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the ...

Page 161: ... be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Operat...

Page 162: ...is selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 2048x1536 1920x1080 or 1600x1200 When On is selected for Image compression rate upon alarm detection only post alarm recorded images are compressed Compression is not applied to pre alarm recorded images When a selection with an asterisk on the right of it is selec...

Page 163: ...ing FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page Page 191 Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of characters 1 256 characters Unavailable...

Page 164: ...3 User name Enter the user name login name to access the FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available number of characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers ...

Page 165: ...ress from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 153 NTP server address When Manual is selected for NTP server address setting enter the ...

Page 166: ...he router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is properly...

Page 167: ...ameras using the HTTPS function Refer to page 171 for how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate...

Page 168: ... is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available Default HTTP HTTPS port Designate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port num...

Page 169: ... not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not ...

Page 170: ...le number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 16 2 8 Configure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can be used to set the priority of image audio data sent from routers The p...

Page 171: ...y CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 172 Generation of the self signed certificate page 173 Generation of CSR Certific...

Page 172: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 173: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 174: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 175: ...o button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the c...

Page 176: ...ates the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 177: ...cate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port n...

Page 178: ...ork configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 179 When On is selected for User auth the authentication window will be displayed before d...

Page 179: ...perly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page wi...

Page 180: ...3 Click Certificate Error over the URL and click View certificates 180 Operating Instructions 16 Configuring the network settings Network ...

Page 181: ...nistrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 181 16 Configuring the network settings Network ...

Page 182: ... displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next 182 Operating Instructions 16 Configuring the network settings Network ...

Page 183: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 183 16 Configuring the network settings Network ...

Page 184: ...8 Click Next 9 Click Finish 184 Operating Instructions 16 Configuring the network settings Network ...

Page 185: ...Dynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such servi...

Page 186: ... whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http www viewnetcam com for further information about the serv...

Page 187: ...entified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information 16 5 2 When using the Viewnetcam com service Personal Camera URL The U...

Page 188: ...for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message Th...

Page 189: ...that the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 200 16 5 5 When using Dynamic DNS Update Host na...

Page 190: ...characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names 190 Operating Instructions 16 Configuring the network settings Network ...

Page 191: ...he settings relating to schedules as follows Alarm permission VMD permission Audio detection permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page has only the Schedule tab Operating Instructions 191 17 Configure the settings relating to the schedules Schedule ...

Page 192: ... action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active during the period of the schedule 192 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 193: ... time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 148 and Off for Host auth on the Host auth page page 149 to validate Access permission When selecting H 264 r...

Page 194: ...nsmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 194 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 195: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 195 17 Configure the settings relating to the schedules Schedule ...

Page 196: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 196 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 197: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 197 17 Configure the settings relating to the schedules Schedule ...

Page 198: ...logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off If only 1 of the SD memory cards is replaced or formatted or if an error occurs for only 1 of the SD memory cards the displayed system log contents for SD memory card 1 and SD memory card 2 may differ Next 100 When clicking Next 100 the next 100 system logs will be displayed ...

Page 199: ... download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Note The latest firmware upgrade is posted on our website When using the camera in Japan http panasonic biz security support When using the camera outside of Japan http security panason...

Page 200: ...xxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary server address...

Page 201: ...ed Status The port forwarding status will be displayed Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Note Refer to our website http security panasonic com pss security support info html for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP functio...

Page 202: ...k the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 153 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the butt...

Page 203: ...ng log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents Click the Execute button to start restoring Do not perform operations until the restoration is complete The camera will be rebooted when the restoration is complete Make...

Page 204: ...t displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 205 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 207 The manuals can be installed on the PC page 206 You can also view the manuals without instal...

Page 205: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 206: ...d the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displ...

Page 207: ...min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agreement ...

Page 208: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox ...

Page 209: ... When using a firewall including software allow access to all UDP ports Operating Instructions 209 19 Using the CD ROM ...

Page 210: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 211: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 212: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 213: ...gs are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The de...

Page 214: ...for SD memory card 2 could not be unlocked Check again if the password is correct Self signed Certificate Generated Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the C...

Page 215: ...address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and ...

Page 216: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 187 Did you access http while using the HTTPS function To...

Page 217: ...com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the Advanced tab on the Net...

Page 218: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 178 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 219: ...ular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select...

Page 220: ...ory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 60 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be M...

Page 221: ...166 Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 Internet Explorer 10 and Internet Explorer 11 Click the OK...

Page 222: ... the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7 is installed on the PC in use This setting may not be changed depending on the network environment 1 Right click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Adv...

Page 223: ...e ԙ Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message i...

Page 224: ...Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the ...

Page 225: ...ile Ex 10000001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manually or during the period of the schedule Approx 20 MB per file Ex 10000001_131224193826_L mp4 Video that was started to be recorded on December 24 2013 19 38 26 Drive B or Drive E FTP 10000001 10000101 Video saved manually or during the period of the schedule Approx 20 MB per file...

Page 226: ... Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2014 PGQP1877YA sC0914 1094 ...

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