Panasonic WV-SFV310A Operating Instructions Manual Download Page 1

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Operating Instructions

Network Camera

Model No.

WV-SFV311A/WV-SFV310A/

WV-SFR311A/WV-SFR310A/

WV-SFN311A/WV-SFN310A/

WV-SPN531A/WV-SPN311A/

WV-SPN310A/WV-SPW531AL/

WV-SPW311AL/WV-SPW532L/

WV-SPW312L

WV-SFV311A

WV-SFN311A

WV-SPN531A

-SPN5

31A

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for WV-SFV310A

Page 1: ...PN311A WV SPN310A WV SPW531AL WV SPW311AL WV SPW532L WV SPW312L WV SFV311A WV SFV311A WV SFN311A WV SFN311A WV SPN531A WV SPN531A Before attempting to connect or operate this product please read these...

Page 2: ...SFN311A WV SFN310A WV SPN311A WV SPN310A WV SPW311AL WV SPW312L SFV310 WV SFV310A SFR310 WV SFR310A SFN310 WV SFN310A SPN311 WV SPN311A SPN310 WV SPN310A SPW311L WV SPW311AL SPW312L WV SPW312L SPN531...

Page 3: ...ed directly from the camera or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and then following the on screen instructions IMPORTANT The default setting of...

Page 4: ...ard 35 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 35 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 38 8 About the network security 41 8 1 Eq...

Page 5: ...lti screen 114 13 Configure the alarm settings Alarm 116 13 1 Configure the settings relating to the alarm action Alarm 116 13 2 Configure the settings relating to the alarm output terminal Alarm SFx3...

Page 6: ...tion of the connection protocol 170 16 4 Access the camera using the HTTPS protocol 171 16 4 1 Install the security certificate 171 16 5 How to configure the settings relating to DDNS 178 16 5 1 Confi...

Page 7: ...22 Directory structure of drive B 221 Operating Instructions 7 Table of Contents...

Page 8: ...address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 9: ...maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicas...

Page 10: ...played page 79 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button...

Page 11: ...will be displayed in 640 x 360 pixels 320x180 The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels 160x90 The letters 160x90 will turn green and image...

Page 12: ...e SD memory card can be played Refer to page 31 for further information about the log list and for how to play images on the SD memory card Multi screen Images from multiple cameras can be displayed o...

Page 13: ...on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio t...

Page 14: ...menon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Used by super resolution techniques 3 Only operable by users whose...

Page 15: ...areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displayed in a sequence Sequence display using the cropping function A B C A B C A B C Operating Instructions 15...

Page 16: ...displayed Sequence display using the alarm action cropping function A B B A A A B A B A Alarm occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a...

Page 17: ...ions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed alter...

Page 18: ...ular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 JPEG 2...

Page 19: ...he contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the image capture size by pre...

Page 20: ...ssible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 140 only users with the access level of 1 Administrato...

Page 21: ...plays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions...

Page 22: ...w Resolution control Press the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are dis...

Page 23: ...minals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 116 Note You can change the image size displayed on the mob...

Page 24: ...is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to t...

Page 25: ...age page 8 WV SPN531A WV SPN531A 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will...

Page 26: ...art button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 26 Operating Instructions 3 Record images on the SD memory c...

Page 27: ...8 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the L...

Page 28: ...network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state Th...

Page 29: ...d for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission...

Page 30: ...page 58 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the...

Page 31: ...nd the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP tra...

Page 32: ...rded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display o...

Page 33: ...top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button to display...

Page 34: ...be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory ca...

Page 35: ...memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memor...

Page 36: ...ber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when...

Page 37: ...ill be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be s...

Page 38: ...s and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the r...

Page 39: ...ed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal...

Page 40: ...memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only 40 Operating Instructions 7 Playba...

Page 41: ...ccess to cameras using the HTTPS function page 164 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 42: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 43: ...The setup menu will be displayed Refer to page 46 for further information about this menu Operating Instructions 43 9 Display the setup menu from a PC...

Page 44: ...the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window...

Page 45: ...below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the s...

Page 46: ...page Live button Display the Live page Basic button Displays the Basic page The basic settings such as time and date and camera title and the settings relating to the SD memory card can be configured...

Page 47: ...the authentication such as users and PCs restrictions for accessing the camera can be configured on the User mng page page 140 Network button Displays the Network page The network settings and the se...

Page 48: ...ic page page 42 page 44 The settings such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the fo...

Page 49: ...t time date will be respectively displayed as follows DD MM YYYY 01 04 2015 13 10 00 MM DD YYYY 04 01 2015 13 10 00 DD Mmm YYYY 01 Apr 2015 13 10 00 YYYY MM DD 2015 04 01 13 10 00 Mmm DD YYYY Apr 01 2...

Page 50: ...een Lower left The character string will be displayed in the lower left part of the screen Upper center The character string will be displayed in the upper center part of the screen Lower center The c...

Page 51: ...the auto back focus function and blinking will stop when the focus adjustment is complete Except when the auto back focus is being used or when the indicator lights it indicates that an error occurred...

Page 52: ...arily stored on the computer and are displayed smoother Off Images are displayed in real time and are not stored on the computer Default On IMPORTANT It is impossible to display images and to receive...

Page 53: ...when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable i...

Page 54: ...GA 640x360 JPEG 2 Image capture size QVGA 320x180 JPEG 3 Image capture size 160x120 160x90 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission priority Best effort Max bit rate per...

Page 55: ...y card Select Use or Not use to determine whether or not to use the SD memory card Default Use Audio recording SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN310 Select whether or not to save audio da...

Page 56: ...indicator is lit in green If the SD ON OFF button was not pressed the SD MOUNT indicator will light in green for about 5 minutes after replacing the SD memory card When an SD memory card is inserted w...

Page 57: ...e password Available number of characters 4 16 characters Unavailable characters Default None blank Remove When an SD memory card with a configured password is inserted the password can be removed usi...

Page 58: ...e passwords with great care If you forget the configured password and you want to replace the SD memory card with a new one perform 1 of the following steps to set the Status of SD memory card passwor...

Page 59: ...memory recording function of a Panasonic network disk recorder select JPEG 1 for Recording format of Recording stream 1 When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the se...

Page 60: ...d The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Image...

Page 61: ...Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics Default 100pics H 264 record...

Page 62: ...d tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtai...

Page 63: ...e when the data on the SD memory card is altered Alteration detection supports video files MP4 format only Refer to page 64 for information on how to configure alteration detection For further informa...

Page 64: ...window CA Certificate Certificate install Installs the certificate security certificate issued by CA and displays the information of the installed certificate To install the certificate click the Brow...

Page 65: ...y encryption key IMPORTANT When the self signed certificate or certificate security certificate issued by CA is valid it is impossible to generate the CRT key When the certificate security certificate...

Page 66: ...saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation...

Page 67: ...9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certi...

Page 68: ...key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options unde...

Page 69: ...zation name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button afte...

Page 70: ...been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certif...

Page 71: ...on setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is s...

Page 72: ...rver or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the OK b...

Page 73: ...ttp security panasonic com pss security support info html Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be sav...

Page 74: ...number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for down...

Page 75: ...es will not be saved To save them select Name w time date page 153 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing lo...

Page 76: ...ixel 16 9 30fps mode SPN531 SPW531L 2 mega pixel 16 9 30fps mode 2 mega pixel 16 9 60fps mode 2 mega pixel 4 3 30fps mode 3 mega pixel 4 3 30fps mode SPW532L 2 mega pixel 16 9 30fps mode 2 mega pixel...

Page 77: ...the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently acc...

Page 78: ...pixel 16 9 60fps mode is selected for Image capture mode 1920x1080 1280x720 640x360 320x180 160x90 When 2 mega pixel 4 3 30fps mode is selected for Image capture mode 1600x1200 1280x960 800x600 VGA 40...

Page 79: ...hen On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmiss...

Page 80: ...80 160x90 1280x720 640x360 320x180 160x90 1 3 mega pixel 16 9 60fps mode 1280x720 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1 3 mega pixel 4 3 30f...

Page 81: ...for Max bit rate per client VBR H 264 images will be transmitted with the frame rate selected for Frame rate while maintaining the image quality level selected in Image quality H 264 images will be tr...

Page 82: ...y from the following High Middle Low Default Low Note This setting is only available when Advanced VBR is selected for Transmission priority Control time period Select the time period that the bit rat...

Page 83: ...t rate or Best effort Low Motion priority Normal Fine Image quality priority VBR 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Normal Note When Constant bit rate Best effort or VBR is selecte...

Page 84: ...TTL HOPLimit when transmitting H 264 images with multicast Refer to page 8 for further information about the maximum concurrent access number Default Unicast port AUTO Unicast port1 Image 1 Enter the...

Page 85: ...rver or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images sh...

Page 86: ...display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 87 Focus SFx311 SFx310 SPW311L SPW312L SPW531L SPW532L C...

Page 87: ...ngs relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 109 11 4 1 Configure the settings relating to image quality Image adjust setup menu Click th...

Page 88: ...88 Operating Instructions 11 Configure the settings relating to images and audio Image Audio...

Page 89: ...he color changes on the screen When noise appears in the brighter area on the screen When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic funct...

Page 90: ...e function is activated noise may be increased in the dark area of the object The setting is available only when Outdoor scene Indoor scene 50 Hz or Indoor scene 60 Hz is selected for Light control mo...

Page 91: ...adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Ind...

Page 92: ...for AGC values with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s will become unavailable When 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is...

Page 93: ...o the black white mode when the ambient brightness illuminance of the camera is approx 2 lx or less Low Switches from the color mode to the black white mode when the ambient brightness illuminance of...

Page 94: ...faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low When...

Page 95: ...ion HLC Select On or Off to determine whether or not to activate the high light compensation function When On High or On Normal is selected for Super Dynamic SD or Wide dynamic range WDR or when On is...

Page 96: ...isplayed can be registered to the scene file displayed in Scene file Close button Click this button to quit the Image adjust setup menu 11 4 2 Set mask areas When Off is selected for Super Dynamic SD...

Page 97: ...1 Display the Image adjust setup menu page 86 Operating Instructions 97 11 Configure the settings relating to images and audio Image Audio...

Page 98: ...e divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again Focus 4 Click the End button after completing masking areas The borders on th...

Page 99: ...between color and black white images Focus Auto focus Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Ex...

Page 100: ...omatically and corrects the focus when switching between color and black white images Preset Performs the preset movement to each specified back focus position when switching between color and black w...

Page 101: ...the black white mode Auto Adjusts the back focus function automatically and corrects the focus when switching between color and black white images Preset Performs the preset movement to each specifie...

Page 102: ...3 mega pixel 4 3 30fps mode is selected for Image capture mode the maximum zoom ratio of the extra optical zoom becomes x2 5 When 1 3 mega pixel 16 9 30fps mode or 1 3 mega pixel 16 9 60fps mode or 1...

Page 103: ...ging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine...

Page 104: ...Mosaic cannot be selected Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out of alignment when the JPEG H 2...

Page 105: ...ty of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check...

Page 106: ...med with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed w...

Page 107: ...more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264...

Page 108: ...ng VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when op...

Page 109: ...stortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture...

Page 110: ...ed Audio output SFx311 SPN311 SPW311L SPN531 SPW531L Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex SFx311...

Page 111: ...31 SPW531L SFN310 SPN310 The volume level will become high This setting will be applied when audio is input to the camera using a microphone Mic Middle SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN3...

Page 112: ...PC High Middle Low Default Middle Audio output interval PC to Camera SFx311 SPN311 SPW311L SPN531 SPW531L Select an interval for audio transmission from the following 160ms 320ms 640ms 1280ms Default...

Page 113: ...ansmission type page 79 When Off is selected for H 264 transmission page 79 or when Unicast port AUTO or Multicast is selected for Transmission type it is not necessary to enter the transmission port...

Page 114: ...are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 808...

Page 115: ...used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on...

Page 116: ...Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is c...

Page 117: ...arm inputs received within about 5 seconds after an alarm is detected are not detected Note AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example...

Page 118: ...terminal can be configured in this section Alarm output terminal setup In order to be able to configure Alarm output terminal setup Alarm output must be selected for Terminal 2 of the Alarm setting A...

Page 119: ...m the alarm output terminal will continue as long as the cause of the SD memory card error is not resolved However if the time period specified for Pulse width is exceeded output signals from the alar...

Page 120: ...lose Up to 5 characters Enter the name for Close of AUX on the Live page Unavailable characters Default Close Note When AUX setting is not available AUX name cannot be changed AUX is a camera terminal...

Page 121: ...the settings relating to recording images on an SD memory card when an alarm occurs The setup menu will be displayed in a newly opened window page 124 Panasonic alarm protocol Click Panasonic alarm p...

Page 122: ...hanged upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 5 Normal 13 4 2 Configure settings relating to alarm E mail notificat...

Page 123: ...ransmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 120 Refer to page 153 for information on configuration for these settings Operating Instruction...

Page 124: ...memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 120 Refer to page 55 for information on configuration for these settings 124 Ope...

Page 125: ...on when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 120 Refer to page 133 for information on configuration for these s...

Page 126: ...an alarm IMPORTANT The alarm occurrence indication button page 10 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving...

Page 127: ...perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current...

Page 128: ...Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 132 VMD information addition Information addition Select On or...

Page 129: ...he Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be...

Page 130: ...detection function page 10 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some netwo...

Page 131: ...on level The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume Camera to PC on the Audio t...

Page 132: ...surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 7 Configuration of the settings relating to a...

Page 133: ...ion of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When t...

Page 134: ...ty of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host...

Page 135: ...or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all conf...

Page 136: ...he first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the content...

Page 137: ...ttings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 area...

Page 138: ...mages Default Off Note Changing the cropping settings temporarily stops transmission When Off is selected for H 264 transmission cropping settings are not available for H 264 1 H 264 2 H 264 3 and H 2...

Page 139: ...Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is...

Page 140: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed t...

Page 141: ...following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavai...

Page 142: ...ve host information will be overwritten A Set address error message is displayed if the IP address of the PC has not been set properly Check the set IP address of the PC again Access level Select the...

Page 143: ...or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images...

Page 144: ...H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 144 Operating Instructions 15 Configure the settings relating to...

Page 145: ...ck the Network tab on the Network page page 42 page 44 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP ad...

Page 146: ...lt 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mas...

Page 147: ...Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer...

Page 148: ...ect Off for Audio transmission reception on the Audio tab page 110 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneou...

Page 149: ...000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via t...

Page 150: ...apacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off...

Page 151: ...e Network page page 145 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It...

Page 152: ...lete button respective to the desired address Terminal 1 SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L E mail notification will be performed upon a terminal 1 alarm Terminal 2 SFx311 SFx310 SPN31...

Page 153: ...haracters Note Notification E mail will be sent with the message The capacity of the SD memory card is full when the SD memory card has become full or The SD memory card cannot be detected when mounti...

Page 154: ...re an alarm occurs from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps Maximum number of images Select the number of images to be transmitted from the following 0pics 1pic 2pics 3pics 4p...

Page 155: ...ing duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the image capture size of images transmitted w...

Page 156: ...s 10s 15s 20s 30s 1min 2min 3min 4min 5min 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h Default 1s Image capture size Select the image capture size of images to be transmitted from the fol...

Page 157: ...hod will be used as the standard time of the camera Manual Time set on the Basic tab on the Basic page will be used as the standard time of the camera Synchronization with NTP server Time automaticall...

Page 158: ...Configure the UPnP settings This camera support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically Configuration of the port forwardin...

Page 159: ...fer to the following to enable the UPnP function For Windows Vista Start Control Panel Network and Internet Network and Sharing Center expand the section of Network discovery of Sharing and Discovery...

Page 160: ...displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate iss...

Page 161: ...he images may be distorted or audio may be interrupted The maximum number of concurrent access user varies depending on the maximum image size and transmission format 16 2 6 Configure the settings rel...

Page 162: ...e to be used to manage the camera with the SNMP function Available number of characters 0 32 characters Default None blank Location Enter the name of the location where the camera is installed Availab...

Page 163: ...the Diffserv function contact the network administrator DSCP 0 63 Enter the order of priority for packets Available values 0 63 Default 0 Operating Instructions 163 16 Configuring the network setting...

Page 164: ...CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the...

Page 165: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 166: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 167: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 168: ...button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads...

Page 169: ...tes the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 170: ...ate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Selec...

Page 171: ...rk configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The L...

Page 172: ...erly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed window...

Page 173: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 173 16 Configuring the network settings Network...

Page 174: ...istrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Fi...

Page 175: ...displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next Operating Instructions 175 16 Configuring the network sett...

Page 176: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK 176 Operating Instructions 16 Configuring the network settings Network...

Page 177: ...8 Click Next 9 Click Finish Operating Instructions 177 16 Configuring the network settings Network...

Page 178: ...ynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation u...

Page 179: ...whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global a...

Page 180: ...ntified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider loca...

Page 181: ...or Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check...

Page 182: ...hat the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking t...

Page 183: ...haracters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to...

Page 184: ...ermission SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L VMD permission Audio detection permission SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN310 Access permission H 264 recording Scene file F...

Page 185: ...cted at the default Off No action will be taken for the respective schedule Alarm permission SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L Alarm input terminal alarm will be received during the p...

Page 186: ...gs of Scene file 2 at the designated time in the schedule When the designated time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transm...

Page 187: ...smission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the che...

Page 188: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window 188 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 189: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 189 17 Configure the settings relating to the schedules Schedule...

Page 190: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 190 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 191: ...rwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of th...

Page 192: ...dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 A link for extension software screen...

Page 193: ...irmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the u...

Page 194: ...tus for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is s...

Page 195: ...use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for cannot be obtained Unknown is...

Page 196: ...use this function format the SD memory card with the camera before using it When using SD memory cards that have been used on other devices such as PCs the correct information may not be able to be di...

Page 197: ...or about 2 minutes after rebooting the camera Note To initialize the network settings page 145 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button o...

Page 198: ...recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data...

Page 199: ...art restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lowe...

Page 200: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Page 201: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 202: ...the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer sof...

Page 203: ...in in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next t...

Page 204: ...are from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Ne...

Page 205: ...When using a firewall including software allow access to all UDP ports Operating Instructions 205 19 Using the CD ROM...

Page 206: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 207: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 208: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 209: ...s are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error...

Page 210: ...Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR C...

Page 211: ...ddress of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as t...

Page 212: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 213: ...om service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informati...

Page 214: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 171 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 215: ...lar phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the web...

Page 216: ...D memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 62 Isn t the write protect switch set to...

Page 217: ...158 Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level bu...

Page 218: ...the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7...

Page 219: ...e Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Ex...

Page 220: ...ools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the...

Page 221: ...ccurrence Approx 20 MB per file Ex 10000001_151224193826_A mp4 Video that was started to be recorded on December 24 2015 19 38 26 B drive FTP 10000001 10000101 10000001 10000101 M_LOCAL M_LOCAL2 M_ALA...

Page 222: ...Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer...

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Panasonic WV-SFV310A, Operating Instructions Manual

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