Panasonic WV-SFV310 User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SFV311/WV-SFV310

WV-SFR311/WV-SFR310

WV-SFN311/WV-SFN310

WV-SFV311

WV-SFN311

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for WV-SFV310

Page 1: ...V310 WV SFR311 WV SFR310 WV SFN311 WV SFN310 WV SFV311 WV SFN311 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The m...

Page 2: ...SFV311 SFV310 SFV310 WV SFV310 SFN311 SFN311 WV SFN311 SFN310 SFN310 WV SFN310 SFR311 SFR311 WV SFR311 SFR310 SFR310 WV SFR310 Trademarks and registered trademarks Microsoft Windows Windows Vista Wind...

Page 3: ...the on screen instructions IMPORTANT The default setting of Automatic installation is On Follow the instructions on page 207 when the message is displayed on the information bar of the browser When t...

Page 4: ...rd 34 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 34 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 37 8 About the network security 39 8 1 Equ...

Page 5: ...n alarm occurrence Alarm 114 13 4 1 Configure settings relating to image quality on alarm action 115 13 4 2 Configure settings relating to alarm E mail notifications 116 13 4 3 Configure settings rela...

Page 6: ...DDNS service Example of the Viewnetcam com service 172 16 5 2 When using the Viewnetcam com service 173 16 5 3 Procedure to register information for the Viewnetcam com service 174 16 5 4 Checking the...

Page 7: ...address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 8: ...current access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selecte...

Page 9: ...ters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and...

Page 10: ...PEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab When 1280x960 or 1280x720 is selected for the image capture size it may become smaller than the actual size depending on the window size of the web...

Page 11: ...asic tab will be displayed page 46 Alarm occurrence indication button 2 This button will be displayed and will blink when an alarm has occurred When this button is clicked the alarm output terminal wi...

Page 12: ...stop To turn the audio transmission function on click the Audio output button again When the camera is restarted the adjusted volume level for both the audio transmission and reception will return to...

Page 13: ...mages can be transmitted at the same time The cropping function must be configured in order to transmit cropping images page 131 Either one of H 264 1 H 264 2 H 264 3 H 264 4 JPEG 1 JPEG 2 or JPEG 3 i...

Page 14: ...A B C A B C By selecting the cropping areas for alarm actions the area you want to monitor home area when alarm occurs can be displayed Sequence display using the alarm action cropping function A B 1...

Page 15: ...occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 131 Operating Instructions 15 1 Mo...

Page 16: ...s and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be...

Page 17: ...ular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 JPEG 2...

Page 18: ...he camera image Confirm the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the...

Page 19: ...possible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 134 only users with the access level of 1 Administra...

Page 20: ...plays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions...

Page 21: ...the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image captur...

Page 22: ...with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 111 Note You can change the image size displayed on the mobile terminal by accessing...

Page 23: ...is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to t...

Page 24: ...the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red...

Page 25: ...art button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 25 3 Record images on the SD memory c...

Page 26: ...ication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occur...

Page 27: ...network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state Th...

Page 28: ...e transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic im...

Page 29: ...rd on the SD memory card tab of the Basic page page 52 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 148 and F...

Page 30: ...ng period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displa...

Page 31: ...rded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display o...

Page 32: ...recorded data displayed under Time and Duration Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Next...

Page 33: ...Alarm and Manual Schedule can not be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some ima...

Page 34: ...Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if t...

Page 35: ...ber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when...

Page 36: ...ncel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC In the process of t...

Page 37: ...the playback speed will change When the PLAY button is clicked during fast playback playback speed will return to the normal playback speed Note The maximum speed of the fast playback varies dependin...

Page 38: ...ng images designate the destination directory in advance page 71 The message window will be displayed to ask if it is OK to start download when the Start button is clicked Click the OK button Note Whe...

Page 39: ...ccess to cameras using the HTTPS function page 157 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 40: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 41: ...The setup menu will be displayed Refer to page 44 for further information about this menu Operating Instructions 41 9 Display the setup menu from a PC...

Page 42: ...of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After co...

Page 43: ...below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the s...

Page 44: ...rd can be configured on the Basic page page 46 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configu...

Page 45: ...settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 139 Sc...

Page 46: ...age Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Portuguese Auto The language used by the...

Page 47: ...P is clicked the Advanced tab of the Network page will be displayed page 150 Time zone Select a time zone corresponding to the location where the camera is in use Default GMT 09 00 Osaka Sapporo Tokyo...

Page 48: ...operational status by lighting them Select Off to turn off the indicators at all times Link indicator LINK Access indicator ACT SD memory card error indicator AF indicator SD ERROR AF SFx311 SFx311 S...

Page 49: ...eption port settings Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent Available port numb...

Page 50: ...necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port...

Page 51: ...ize VGA 640x360 JPEG 2 Image capture size QVGA 320x180 JPEG 3 Image capture size 160x120 160x90 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission priority Best effort Max bit rat...

Page 52: ...ory card Select Use or Not use to determine whether or not to use the SD memory card Default Use IMPORTANT Select Not use when operating without an SD memory card Before removing the SD memory card fr...

Page 53: ...a writing speed goes down after data is repeatedly written on an SD memory card we recommend replacing the SD memory card Audio recording Select whether or not to save audio data when saving video dat...

Page 54: ...wing up to 6 Mbps If an SD memory card with an SD Speed Class 10 is used set the maximum combined bit rate of H 264 1 H 264 2 H 264 3 and H 264 4 selected in Recording format to the following up to 16...

Page 55: ...g stream 1 FTP error Recording stream 2 Alarm input Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable When JPEG 1 JPEG 2 or JPEG 3 is selected for...

Page 56: ...s Default 1fps Image saving interval Number of images to be saved Pre alarm Number of images to be saved Select a number of pre alarm images to be saved on the SD memory card from the following Off 1p...

Page 57: ...iled to obtain available capacity due to error etc MB MB The SD memory card is unformatted or locked write protected etc Note When Off is selected for Overwrite and the available size of the SD memory...

Page 58: ...cess of formatting After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memor...

Page 59: ...xy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the...

Page 60: ...bers on the following table are just indications They are not actual numbers of images that can be saved on the SD memory card Numbers will differ according to photographic subject to be saved Note Al...

Page 61: ...B 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000...

Page 62: ...B 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 40...

Page 63: ...12 800 20 000 24 000 30 400 35 200 2GB 6 400 10 000 12 000 15 200 17 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64GB 640 000 768 000 844 800 921 600 960 000 32GB 320 000 384 00...

Page 64: ...000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416...

Page 65: ...00 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200...

Page 66: ...9 200 44 400 52 800 61 200 2 GB 16 000 19 600 22 200 26 400 30 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 216 000 1 536 000 1 920 000 2 176 000 3 648 000 32 GB 608 000 7...

Page 67: ...0 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 00...

Page 68: ...57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 7...

Page 69: ...6 800 227 200 253 600 272 000 2 GB 79 200 98 400 113 600 126 800 136 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 4 864 000 5 702 400 6 400 000 6 963 200 7 296 000 32 GB 2 4...

Page 70: ...3 200 7 987 200 9 600 000 11 603 200 14 592 000 32 GB 3 241 600 3 993 600 4 800 000 5 801 600 7 296 000 16 GB 1 620 800 1 996 800 2 400 000 2 900 800 3 648 000 8 GB 810 400 998 400 1 200 000 1 450 400...

Page 71: ...number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for down...

Page 72: ...o save them select Name w time date page 147 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing logs Level of the user t...

Page 73: ...r SD memory card When more than 50 000 logs are filed no logs will be newly filed anymore Even when the available capacity of the SD memory card runs out and there is not enough memory to save images...

Page 74: ...t for SD memory card When more than 50 000 logs are filed no logs will be newly filed anymore Even when the available capacity of the SD memory card runs out and there is not enough memory to save ima...

Page 75: ...or SD memory card When more than 50 000 logs are filed no logs will be newly filed anymore Even when the available capacity of the SD memory card runs out and there is not enough memory to save images...

Page 76: ...el 16 9 60fps mode 1 3 mega pixel 4 3 30fps mode Default 1 3 mega pixel 16 9 30fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when t...

Page 77: ...an the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently...

Page 78: ...960 800x600 VGA 400x300 QVGA 160x120 Default JPEG 1 1280x720 JPEG 2 640x360 JPEG 3 320x180 Image quality Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fin...

Page 79: ...2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission...

Page 80: ...160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 Default H 264 1 1280x720 H 264 2 640x360 H 264 3 320x180 H 264 4 160x90 Transmission priority Select a trans...

Page 81: ...from the following Images are transmitted so that the average transmission rate during the selected period becomes the bit rate selected for Max bit rate per client 1h 6h 24h 1week Default 24h Note T...

Page 82: ...nnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL Up to 14 users can a...

Page 83: ...multicast port number plus 1000 Multicast TTL HOPLimit 2 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting an H 264 image via a network the transmit...

Page 84: ...re the settings relating to image quality The setup menu will be displayed in a newly opened window page 85 Focus SFx311 SFx311 Click the Setup button to display the setup menu that can configure the...

Page 85: ...nsation The setup menu will be displayed in a newly opened window page 105 11 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the...

Page 86: ...e setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab 86 Operating Instructions 11...

Page 87: ...screen When noise appears in the brighter area on the screen When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic function When there is wide v...

Page 88: ...ht compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On High or On Normal is selected for Super Dynamic SD this setting is unavail...

Page 89: ...When the Image capture mode is set to 1 3 mega pixel 16 9 60fps mode and the Light control mode is set to Indoor scene 50 Hz Max 1 100s Max 1 60s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Ma...

Page 90: ...n even under illumination that is lower than Auto1 Normal Default Auto1 Normal Super Chrome Compensation SCC function This function achieves faithful color images using the proprietary color compensat...

Page 91: ...art is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low When AWC is selected click the Set button Red gain Adjust the red color of images When t...

Page 92: ...he level of fog compensation will increase when the cursor is moved in the direction and decrease when the cursor is moved in the direction Click the Reset button to reset to the default setting Defau...

Page 93: ...f is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Operating Instructions 93 11 Configure the settings relating to...

Page 94: ...1 Display the Image adjust setup menu page 84 94 Operating Instructions 11 Configure the settings relating to images and audio Image Audio...

Page 95: ...ustment 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 4 Click the End button after completing masking areas The b...

Page 96: ...e Image capture mode setting The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note When the Reset but...

Page 97: ...s button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the focus adjustment method upon switching between the color mode an...

Page 98: ...to the Tele side IMPORTANT The extra optical zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 93...

Page 99: ...ragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determ...

Page 100: ...may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the privacy zone after changing the Image capture mode setting 100 Operating Instructions 11 Con...

Page 101: ...ty of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check...

Page 102: ...4 2 images The VIQS H 264 2 images can be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 i...

Page 103: ...more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3...

Page 104: ...ng VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when op...

Page 105: ...4 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Note Amount of distortion correction will differ depending on the Image...

Page 106: ...Images and audio will not be synchronized Audio output SFx311 SFx311 Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Ha...

Page 107: ...low This setting will be applied when audio is input to the camera using a microphone Line High SFx311 SFx311 The volume level will become high This setting will be applied when audio is input to the...

Page 108: ...amera SFx311 SFx311 Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available...

Page 109: ...to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To...

Page 110: ...used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on...

Page 111: ...es and the alarm output terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed...

Page 112: ...tor can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the installation guide for further information about input output r...

Page 113: ...hen the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state Default Latch Trigger output Select Open or Close to determine whether to open or close...

Page 114: ...r example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 13 4 Configure the settings relating to the camera action...

Page 115: ...urs The setup menu will be displayed in a newly opened window page 119 HTTP alarm notification Click HTTP alarm notification to display the setup menu that can configure the settings relating to trans...

Page 116: ...mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 114 Refer to page 144 for information on configuration for these settings 116 Operating Instru...

Page 117: ...ransmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 114 Refer to page 147 for information on configuration for these settings Operating Instruction...

Page 118: ...memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 114 Refer to page 52 for information on configuration for these settings 118 Ope...

Page 119: ...on when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 114 Refer to page 127 for information on configuration for these s...

Page 120: ...s an alarm IMPORTANT The alarm occurrence indication button page 9 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving...

Page 121: ...perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current...

Page 122: ...Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 126 VMD information addition Information addition Select On or...

Page 123: ...he Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be...

Page 124: ...function page 9 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environme...

Page 125: ...el The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume Camera to PC on the Audio tab of...

Page 126: ...surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 7 Configuration of the settings relating to a...

Page 127: ...ion of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When t...

Page 128: ...ty of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host...

Page 129: ...or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all conf...

Page 130: ...he first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the content...

Page 131: ...ttings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 area...

Page 132: ...tted as cropping images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission W...

Page 133: ...fault Off Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode s...

Page 134: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed t...

Page 135: ...ollowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavail...

Page 136: ...already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera...

Page 137: ...or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images...

Page 138: ...H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 138 Operating Instructions 15 Configure the settings relating to...

Page 139: ...ck the Network tab on the Network page page 40 page 42 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP ad...

Page 140: ...lt 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mas...

Page 141: ...Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer...

Page 142: ...ect Off for Audio transmission reception on the Audio tab page 106 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneou...

Page 143: ...ber 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser...

Page 144: ...below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card c...

Page 145: ...name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 139 Authentication Type Select the authentication method to...

Page 146: ...x When the checkbox is selected the E mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory c...

Page 147: ...designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image...

Page 148: ...P server After connecting to the FTP server it is possible to configure the settings of the schedules link Default Off IMPORTANT When using the FTP periodic image transmission it is necessary to set t...

Page 149: ...core _ and the hyphen IMPORTANT When entering the host name for FTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 139 User name Enter the use...

Page 150: ...anual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following Auto Obtains the NTP...

Page 151: ...om a cellular phone mobile terminal Automatic refreshment of the shortcut to the camera that is created on the Network folder of the PC even when the IP address of the camera changes UPnP Auto port fo...

Page 152: ...l Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete For Windows 8 Windows 8 1...

Page 153: ...ick the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the information of the ser...

Page 154: ...this camera via the Internet it is necessary to configure the settings for the DDNS function Refer to page 171 for how to configure the settings relating to DDNS DDNS Area Select the region where the...

Page 155: ...ame to be used to manage the camera with the SNMP function Available number of characters 0 32 characters Default None blank Location Enter the name of the location where the camera is installed Avail...

Page 156: ...Diffserv function contact the network administrator Diffserv DSCP 0 63 Enter the order of priority for packets Available values 0 63 Default 0 156 Operating Instructions 16 Configuring the network se...

Page 157: ...CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the...

Page 158: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 159: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 160: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 161: ...button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1...

Page 162: ...tes the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 163: ...certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protoco...

Page 164: ...e displayed When the security alert window is displayed install the security certificate page 165 When On is selected for User auth the authentication window will be displayed before displaying live i...

Page 165: ...rer 7 Internet Explorer 8 Internet Explorer 9 or Internet Explorer 10 Internet Explorer 11 Note When using Internet Explorer 10 Internet Explorer 11 note that some of the displayed windows may differ...

Page 166: ...3 Click Certificate Error over the URL and click View certificates 166 Operating Instructions 16 Configuring the network settings Network...

Page 167: ...as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 right click iexplore under C Program Files Int...

Page 168: ...t displayed on Certificate Import Wizard Note When using Internet Explorer 10 Internet Explorer 11 select Store Location and then click Next 168 Operating Instructions 16 Configuring the network setti...

Page 169: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 169 16 Configuring the network settings Network...

Page 170: ...8 Click Next 9 Click Finish 170 Operating Instructions 16 Configuring the network settings Network...

Page 171: ...ynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation u...

Page 172: ...camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the gl...

Page 173: ...ntified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider loca...

Page 174: ...or Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check...

Page 175: ...hat the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking t...

Page 176: ...haracters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to...

Page 177: ...e settings relating to schedules as follows Alarm permission VMD permission Audio detection permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page ha...

Page 178: ...action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function w...

Page 179: ...designated time for the schedule finishes the image settings of the images return to the values used before the schedule FTP periodic image transmission FTP periodic image transmission will be perform...

Page 180: ...smission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the che...

Page 181: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 181 17 Configure the settings relating to the schedules Schedule...

Page 182: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 182 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 183: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 183 17 Configure the settings relating to the schedules Schedule...

Page 184: ...rwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of th...

Page 185: ...ownloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Note Most current version update software is posted on the Panasonic support Web site When using in Japan...

Page 186: ...y operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing...

Page 187: ...Reboot the camera Default reset Click the Default reset tab of the Maintenance page page 40 page 42 The settings and the HTML data of the camera can be initialized and reboot of the camera can be per...

Page 188: ...otification function allows users to provide the notification of the error to the specified destination E mail address and an original alarm destination when an error such as no SD memory card inserti...

Page 189: ...ore network related setting contents Click the Execute button to start restoring Do not perform operations until the restoration is complete The camera will be rebooted when the restoration is complet...

Page 190: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Page 191: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 192: ...the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer sof...

Page 193: ...is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run...

Page 194: ...ngs When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings scree...

Page 195: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 196: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 197: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 198: ...s are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error...

Page 199: ...ing IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same netw...

Page 200: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 201: ...om service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informati...

Page 202: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 164 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 203: ...ular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the we...

Page 204: ...displayed washed out Is the brightness setting set at an appropriate level Click the Normal button of Brightness 9 Flicker appears on the screen When flicker occurs frequently select Indoor scene for...

Page 205: ...n 9 Shortcut icon of the camera is not displayed on Network of the PC Is the Windows component of UPnP added Add the component to the PC in use 151 Cannot download the log list Download of files using...

Page 206: ...ombination When this has occurred first update the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The...

Page 207: ...bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog w...

Page 208: ...en the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click...

Page 209: ...per file Ex 10000001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manually or during the period of the schedule Approx 20 MB per file Ex 10000001_1...

Page 210: ...210 Operating Instructions Notes...

Page 211: ...Operating Instructions 211 Notes...

Page 212: ...Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer...

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Panasonic WV-SFV310, Operating Instructions Manual

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