Panasonic WV-SFN310A User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SFV311A/WV-SFV310A/

WV-SFR311A/WV-SFR310A/

WV-SFN311A/WV-SFN310A/

WV-SPN531A/WV-SPN311A/

WV-SPN310A/WV-SPW531AL/

WV-SPW311AL/WV-SPW532L/

WV-SPW312L

WV-SFV311A

WV-SFN311A

WV-SPN531A

-SPN5

31A

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for WV-SFN310A

Page 1: ...SPN311A WV SPN310A WV SPW531AL WV SPW311AL WV SPW532L WV SPW312L WV SFV311A WV SFV311A WV SFN311A WV SFN311A WV SPN531A WV SPN531A Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...V SFN311A WV SFN310A WV SPN311A WV SPN310A WV SPW311AL WV SPW312L SFV310 WV SFV310A SFR310 WV SFR310A SFN310 WV SFN310A SPN311 WV SPN311A SPN310 WV SPN310A SPW311L WV SPW311AL SPW312L WV SPW312L SPN531 WV SPN531A SPW531L WV SPW531AL SPW532L WV SPW532L Trademarks and registered trademarks Microsoft Windows Windows Vista Windows Media Internet Explorer and ActiveX are either registered trademarks or...

Page 3: ...led directly from the camera or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and then following the on screen instructions IMPORTANT The default setting of Automatic installation is On Follow the instructions on page 219 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wi...

Page 4: ...card 35 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 35 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 38 8 About the network security 41 8 1 Equipped security functions 41 9 Display the setup menu from a PC 42 9 1 How to display the setup menu 42 9 2 How to operate the setup menu 44 9 3 About the setup menu window 46 10 Configure the basic ...

Page 5: ...ulti screen 114 13 Configure the alarm settings Alarm 116 13 1 Configure the settings relating to the alarm action Alarm 116 13 2 Configure the settings relating to the alarm output terminal Alarm SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L 118 13 3 Change the AUX name Alarm SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L 120 13 4 Configure the settings relating to the camera action on a...

Page 6: ...ation of the connection protocol 170 16 4 Access the camera using the HTTPS protocol 171 16 4 1 Install the security certificate 171 16 5 How to configure the settings relating to DDNS 178 16 5 1 Configuration of the DDNS service Example of the Viewnetcam com service 179 16 5 2 When using the Viewnetcam com service 180 16 5 3 Procedure to register information for the Viewnetcam com service 181 16 ...

Page 7: ...22 Directory structure of drive B 221 Operating Instructions 7 Table of Contents ...

Page 8: ...6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the ...

Page 9: ...e maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 i...

Page 10: ...splayed page 79 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 79 2 button The letter 2 will turn green and images in the main area will be...

Page 11: ...a will be displayed in 640 x 360 pixels 320x180 The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels 160x90 The letters 160x90 will turn green and images in the main area will be displayed in 160 x 90 pixels Note Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab When 2048x1536 1920x1080 ...

Page 12: ...he SD memory card can be played Refer to page 31 for further information about the log list and for how to play images on the SD memory card Multi screen Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 17 Camera title The camera title entered for Camera title on the Basic tab will be displayed page 48 Support button When this button is ...

Page 13: ... on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page 110 The button will blink during the audio transmission When this button is clicked the button will turn into the button and audio from the PC will not be...

Page 14: ...omenon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Used by super resolution techniques 3 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 140 4 Operable by users who belong to the access level selected for Permission level of audio trans recep o...

Page 15: ... areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displayed in a sequence Sequence display using the cropping function A B C A B C A B C Operating Instructions 15 1 Monitor images on a PC ...

Page 16: ... displayed Sequence display using the alarm action cropping function A B B A A A B A B A Alarm occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 137 16 Operating Instructions 1 Monitor images on a PC ...

Page 17: ...sions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further informati...

Page 18: ...lular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab images cannot be viewed from cellular phones Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Interne...

Page 19: ...the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the image capture size by pressing the dial key 0 Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 Image in the aspect ratio of 16 9 Changes the image capture size between 320x1...

Page 20: ...ossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 140 only users with the access level of 1 Administrator or 2 Camera control will be displayed 2 2 Monitor images on a mobile terminal It is possible to connect to the camera using a mobile terminal via the Internet and monitor images MJPEG or JPEG from ...

Page 21: ...splays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area B Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal ...

Page 22: ...ow Resolution control Press the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab 22 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 23: ...rminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 116 Note You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal ...

Page 24: ...w is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 77 ma...

Page 25: ...page page 8 WV SPN531A WV SPN531A 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 10 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page page 58 4 Click the Stop button to sto...

Page 26: ...tart button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 26 Operating Instructions 3 Record images on the SD memory card manually ...

Page 27: ...48 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L It is possible to output signals from the...

Page 28: ...e network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 133 Notify of alarm occurrences to the designated HTTP...

Page 29: ...ed for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 154 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retra...

Page 30: ...1 page 58 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 154 alarm images will be retransmitted if there is an FTP transmission failure Theref...

Page 31: ...and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page WV SPN531A WV SPN531A Operating Instructions 31 6 Display the log list ...

Page 32: ...orded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display on the log list All All logs will be displayed Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual ...

Page 33: ... top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been recorded will be displayed Note When Off is selected for Time display format the alarm occurrence times are displayed in 2...

Page 34: ...t be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC Note The follow...

Page 35: ... memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting of FTP periodic image transmission on the Advanced tab is 1min or less The playback r...

Page 36: ...mber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button...

Page 37: ...will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed page 72 Operating Instruction...

Page 38: ...es and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the refresh interval of live images and playback may become slow Recorded audio is not played back when Off or Interactive Half duplex is selected for Audio mode on the Audio tab of the Image Audio page A...

Page 39: ...yed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alarm AUD Alarm by audio detection alarm Browse Start button The selected...

Page 40: ...D memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only 40 Operating Instructions 7 Playback of images on the SD memory card ...

Page 41: ...access to cameras using the HTTPS function page 164 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the ...

Page 42: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 42 Operating Instructions 9 Display the set...

Page 43: ... The setup menu will be displayed Refer to page 46 for further information about this menu Operating Instructions 43 9 Display the setup menu from a PC ...

Page 44: ...n the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting ite...

Page 45: ... below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 45 9 Display the setup menu from a PC ...

Page 46: ...p page Live button Display the Live page Basic button Displays the Basic page The basic settings such as time and date and camera title and the settings relating to the SD memory card can be configured on the Basic page page 48 46 Operating Instructions 9 Display the setup menu from a PC ...

Page 47: ...o the authentication such as users and PCs restrictions for accessing the camera can be configured on the User mng page page 140 Network button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 145 Schedule button Displ...

Page 48: ...sic page page 42 page 44 The settings such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Portuguese Auto The language used by the browser is automatically selected If the language used by the browser is not suppo...

Page 49: ...at time date will be respectively displayed as follows DD MM YYYY 01 04 2015 13 10 00 MM DD YYYY 04 01 2015 13 10 00 DD Mmm YYYY 01 Apr 2015 13 10 00 YYYY MM DD 2015 04 01 13 10 00 Mmm DD YYYY Apr 01 2015 13 10 00 Default Mmm DD YYYY NTP When NTP is clicked the Advanced tab of the Network page will be displayed page 157 Time zone Select a time zone corresponding to the location where the camera is...

Page 50: ...reen Lower left The character string will be displayed in the lower left part of the screen Upper center The character string will be displayed in the upper center part of the screen Lower center The character string will be displayed in the lower center part of the screen Upper right The character string will be displayed in the upper right part of the screen Lower right The character string will...

Page 51: ... the auto back focus function and blinking will stop when the focus adjustment is complete Except when the auto back focus is being used or when the indicator lights it indicates that an error occurred in the SD memory card SD memory card error indicator F A indicator SD ERROR F A SPN310 red Lights when an error occurred in the SD memory card This LED will blink once in the process of the focus as...

Page 52: ...rarily stored on the computer and are displayed smoother Off Images are displayed in real time and are not stored on the computer Default On IMPORTANT It is impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC The number of the viewer software installations can be checked on the Upgrade t...

Page 53: ...e when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 193 When Enable is not displayed refer to Cannot access the camera via the Internet in 21 Troubleshooting When the UPnP Auto port forwarding setting is changed the...

Page 54: ...VGA 640x360 JPEG 2 Image capture size QVGA 320x180 JPEG 3 Image capture size 160x120 160x90 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission priority Best effort Max bit rate per client Max 1024 kbps Min 128 kbps H 264 1 Image capture size 1280x960 1280x720 1920x1080 Max bit rate per client Max 1024 kbps Min 256 kbps H 264 2 Image capture size VGA 640x360 Max bit rate per cl...

Page 55: ...ry card Select Use or Not use to determine whether or not to use the SD memory card Default Use Audio recording SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN310 Select whether or not to save audio data when saving video data in MP4 format Off Does not save audio data to videos MP4 format On Saves audio data AAC LC format to videos MP4 format Default Off Operating Instructions 55 10 Configure the...

Page 56: ... indicator is lit in green If the SD ON OFF button was not pressed the SD MOUNT indicator will light in green for about 5 minutes after replacing the SD memory card When an SD memory card is inserted when Use is selected data will be saved in accordance with the setting of Save trigger After inserting the SD memory card it is necessary to select Use to use the SD memory card When the image refresh...

Page 57: ...he password Available number of characters 4 16 characters Unavailable characters Default None blank Remove When an SD memory card with a configured password is inserted the password can be removed using the Remove button Password Enter the password Available number of characters 4 16 characters Unavailable characters Change When an SD memory card with a configured password is inserted the passwor...

Page 58: ...ge passwords with great care If you forget the configured password and you want to replace the SD memory card with a new one perform 1 of the following steps to set the Status of SD memory card password lock to Unlock before replacing the SD memory card Use the password lock remove button to enter a password and then press the Set button In this case even if you enter an incorrect password the Sta...

Page 59: ...D memory recording function of a Panasonic network disk recorder select JPEG 1 for Recording format of Recording stream 1 When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the settings of the following functions may be corrected When VBR or Best effort is selected for Transmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set...

Page 60: ...rd The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Image saving interval When Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG re...

Page 61: ... Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics Default 100pics H 264 recording Alarm This setting is only available when H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recordin...

Page 62: ...rd tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recor...

Page 63: ...re when the data on the SD memory card is altered Alteration detection supports video files MP4 format only Refer to page 64 for information on how to configure alteration detection For further information about exclusive software for alteration detection and how to use it refer to our website below http security panasonic com pss security support info html Additional info for detecting alteration...

Page 64: ... window CA Certificate Certificate install Installs the certificate security certificate issued by CA and displays the information of the installed certificate To install the certificate click the Browse button to display the Open dialog box and select the file of the certificate issued by CA and click the Execute button If the certificate is already installed the file name of the installed certif...

Page 65: ...ey encryption key IMPORTANT When the self signed certificate or certificate security certificate issued by CA is valid it is impossible to generate the CRT key When the certificate security certificate issued by CA is used the available key size varies depending on the CA Check the available key size in advance To generate the CRT key it may take about 2 minutes Do not operate the web browser unti...

Page 66: ... saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time date of the previous key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one 10 5 2 Generation of the self si...

Page 67: ...0 9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate ...

Page 68: ...T key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom level button to open the Security Settings window and check the Ena...

Page 69: ...ization name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT The ce...

Page 70: ... been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk When the Delete button is clicked the installed server certificate will be deleted When On is selected for Additio...

Page 71: ...ion setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is selected for Additional info for detecting alteration using exclusive software For further information about exclusive software and how to use it refer to our website below http security panasonic com...

Page 72: ...erver or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to access ima...

Page 73: ...http security panasonic com pss security support info html Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be saved on the SD memory card refer to our website below http security panasonic com pss security support info html Operating Instructions 73 10 Configure the basic settings of the camera Basic ...

Page 74: ...e number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded For example enter C alarm2 to designate the folder alarm2 under drive...

Page 75: ...ges will not be saved To save them select Name w time date page 153 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing logs User level settings for viewing and operating Log on the Live page can be configured 1 Level 1 only only Level 1 users can view and operate the Log 2 Level 2 or higher only Level 1 and Level 2 use...

Page 76: ...pixel 16 9 30fps mode SPN531 SPW531L 2 mega pixel 16 9 30fps mode 2 mega pixel 16 9 60fps mode 2 mega pixel 4 3 30fps mode 3 mega pixel 4 3 30fps mode SPW532L 2 mega pixel 16 9 30fps mode 2 mega pixel 4 3 30fps mode 3 mega pixel 4 3 30fps mode Used by super resolution techniques Default 2 mega pixel 16 9 30fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture m...

Page 77: ... the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the spec...

Page 78: ... pixel 16 9 60fps mode is selected for Image capture mode 1920x1080 1280x720 640x360 320x180 160x90 When 2 mega pixel 4 3 30fps mode is selected for Image capture mode 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 When 3 mega pixel 4 3 30fps mode is selected for Image capture mode 2048x1536 1280x960 800x600 VGA 400x300 QVGA 160x120 Default JPEG 1 1920x1080 JPEG 2 640x360 JPEG 3 320x180 Image...

Page 79: ...When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is ...

Page 80: ...180 160x90 1280x720 640x360 320x180 160x90 1 3 mega pixel 16 9 60fps mode 1280x720 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1 3 mega pixel 4 3 30fps mode 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 2 mega pixel 16 9 30fps...

Page 81: ... for Max bit rate per client VBR H 264 images will be transmitted with the frame rate selected for Frame rate while maintaining the image quality level selected in Image quality H 264 images will be transmitted with the bit rate kept within the maximum bit rate that is set for Max bit rate per client The image quality is fixed and the recording capacity changes according to the Image quality setti...

Page 82: ...by from the following High Middle Low Default Low Note This setting is only available when Advanced VBR is selected for Transmission priority Control time period Select the time period that the bit rate will be controlled for from the following Images are transmitted so that the average transmission rate during the selected period becomes the bit rate selected for Max bit rate per client 1h 6h 24h...

Page 83: ...it rate or Best effort Low Motion priority Normal Fine Image quality priority VBR 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Normal Note When Constant bit rate Best effort or VBR is selected for Transmission priority this setting is available Smart Coding mode Select the adjusting method of stream transmissions from the following A smaller amount of data can be transmitted during video...

Page 84: ...t TTL HOPLimit when transmitting H 264 images with multicast Refer to page 8 for further information about the maximum concurrent access number Default Unicast port AUTO Unicast port1 Image 1 Enter the unicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available Default H 264 1 32004 H 264 2 32014 H 264 3 32024 H 264 4 32034 Unicast p...

Page 85: ...erver or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port 1 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 2 It is necessary...

Page 86: ... display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 87 Focus SFx311 SFx310 SPW311L SPW312L SPW531L SPW532L Click the Setup button to display the setup menu that can configure the settings relating to the focus The setup menu will be displayed in a newly opened window page 99 Back focus SPN311 SPN531 Click ...

Page 87: ...ings relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 109 11 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image Audio page page 86 The settings relating to image quality can be configured with the setup menu displayed in a newly displayed win...

Page 88: ...88 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 89: ...the color changes on the screen When noise appears in the brighter area on the screen When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic function SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L When there is wide variation between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris i...

Page 90: ...ge function is activated noise may be increased in the dark area of the object The setting is available only when Outdoor scene Indoor scene 50 Hz or Indoor scene 60 Hz is selected for Light control mode Face WDR SPW312L SPW532L With the Face WDR setting if a person s face is dark and difficult to see by combining the face detection and wide dynamic range functions the area with the face in the im...

Page 91: ... adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use ELC SPN3...

Page 92: ... for AGC values with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s will become unavailable When 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode Max 1 30s will also become unavailable The available values change depending on the light control mode settings Day Night IR SFx311 SPN311 SPW311L SPW312L SPN531 SPW5...

Page 93: ...to the black white mode when the ambient brightness illuminance of the camera is approx 2 lx or less Low Switches from the color mode to the black white mode when the ambient brightness illuminance of the camera is approx 1 lx or less Default High Dwell time SFx311 SPN311 SPW311L SPW312L SPN531 SPW531L SPW532L Select a wait time for switching between the color mode and the black white mode from th...

Page 94: ... faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the...

Page 95: ...tion HLC Select On or Off to determine whether or not to activate the high light compensation function When On High or On Normal is selected for Super Dynamic SD or Wide dynamic range WDR or when On is selected for Back light compensation BLC this setting is not available When the high light compensation function is activated if there are bright lights such as those from car headlights at night bl...

Page 96: ...displayed can be registered to the scene file displayed in Scene file Close button Click this button to quit the Image adjust setup menu 11 4 2 Set mask areas When Off is selected for Super Dynamic SD Wide dynamic range WDR and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 96 Operating Instructions 11 Configure the settings relating to images and ...

Page 97: ...1 Display the Image adjust setup menu page 86 Operating Instructions 97 11 Configure the settings relating to images and audio Image Audio ...

Page 98: ...he divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again Focus 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 99: ...g between color and black white images Focus Auto focus Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button IMPORTANT When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter page 92 if Auto focus is executed during...

Page 100: ...tomatically and corrects the focus when switching between color and black white images Preset Performs the preset movement to each specified back focus position when switching between color and black white images The preset position is the back focus position specified last time which was automatically memorized for each of color images and black white images Preset Performs the preset movement to...

Page 101: ...d the black white mode Auto Adjusts the back focus function automatically and corrects the focus when switching between color and black white images Preset Performs the preset movement to each specified back focus position when switching between color and black white images The preset position is the back focus position specified last time which was automatically memorized for each of color images...

Page 102: ... 3 mega pixel 4 3 30fps mode is selected for Image capture mode the maximum zoom ratio of the extra optical zoom becomes x2 5 When 1 3 mega pixel 16 9 30fps mode or 1 3 mega pixel 16 9 60fps mode or 1 3 mega pixel 4 3 30fps mode or 2 mega pixel 16 9 30fps mode SFV311 is selected for Image capture mode the maximum zoom ratio of the extra optical zoom becomes x2 0 IMPORTANT The positions will move o...

Page 103: ...gging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone On The privacy zone will be displayed Off The privacy zone will not be displayed Default Off Delete button Click the Delete button corresponding to the zon...

Page 104: ...e Mosaic cannot be selected Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the privacy zone after changing the Image capture mode setting When 2 mega pixel 16 9 60fps mode is selected for the JPEG H 264 Image captu...

Page 105: ...ity of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 264 image on the Live page Area When selecting a VIQS area in the screen it will be numbered as area 1 Subsequent areas ...

Page 106: ...rmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed with the Confirm button Default Off H 264 4 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 4 images The VIQS H 264 4 images can be confirmed with ...

Page 107: ...e more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3 or H 264 4 4 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted 5 Click the Confirm button The image H 264 1 H 264 2...

Page 108: ...ing VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera 108 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 109: ...istortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture mode Configure the image capture mode before configuring the lens distortion compensation Operating Instructions 109 11 Configure the settings relating to images and audio Image Audio ...

Page 110: ...zed Audio output SFx311 SPN311 SPW311L SPN531 SPW531L Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex SFx311 SPN311 SPW311L SPN531 SPW531L Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex SFx311 SPN311 SPW311L SPN531 ...

Page 111: ...531 SPW531L SFN310 SPN310 The volume level will become high This setting will be applied when audio is input to the camera using a microphone Mic Middle SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN310 The volume level will become middle This setting will be applied when audio is input to the camera using a microphone Mic Low SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN310 The volume level wi...

Page 112: ... PC High Middle Low Default Middle Audio output interval PC to Camera SFx311 SPN311 SPW311L SPN531 SPW531L Select an interval for audio transmission from the following 160ms 320ms 640ms 1280ms Default 640ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select ...

Page 113: ...ransmission type page 79 When Off is selected for H 264 transmission page 79 or when Unicast port AUTO or Multicast is selected for Transmission type it is not necessary to enter the transmission port number Permission level of audio trans recep SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN310 Select an access level for audio transmission reception from the following 1 Level 1 only 2 Level 2 or ...

Page 114: ...s are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 Available number of characters 1 128 characters Default Cam 1 selfcamera Cam 2 16 not registered ...

Page 115: ... used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Default Cam 1 The model No is displayed Cam 2 16 None blank Note When selecting a 16 split screen some characters ...

Page 116: ... Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white input SFx311 SPN311 SPW311L SPN531 SPW531L Receives the black white switchover input When the input is set to On the black white mode is activated Auto time adjustment Rece...

Page 117: ...larm inputs received within about 5 seconds after an alarm is detected are not detected Note AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the installation guide for further information about input...

Page 118: ...t terminal can be configured in this section Alarm output terminal setup In order to be able to configure Alarm output terminal setup Alarm output must be selected for Terminal 2 of the Alarm setting Alarm output trigger Select On or Off to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected Default Off SD memory card error Select On or Off t...

Page 119: ...om the alarm output terminal will continue as long as the cause of the SD memory card error is not resolved However if the time period specified for Pulse width is exceeded output signals from the alarm output terminal will be stopped Alarm output type Select Latch or Pulse for the alarm output terminal at an alarm occurrence Latch When an alarm is detected the alarm output terminal will be in the...

Page 120: ...Close Up to 5 characters Enter the name for Close of AUX on the Live page Unavailable characters Default Close Note When AUX setting is not available AUX name cannot be changed AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the ...

Page 121: ...e the settings relating to recording images on an SD memory card when an alarm occurs The setup menu will be displayed in a newly opened window page 124 Panasonic alarm protocol Click Panasonic alarm protocol notification to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs The setup menu will be displayed in...

Page 122: ...changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 5 Normal 13 4 2 Configure settings relating to alarm E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 120 Refer to page 150 for information on configuration for these settings 122 Operating Instructions 13 Conf...

Page 123: ...transmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 120 Refer to page 153 for information on configuration for these settings Operating Instructions 123 13 Configure the alarm settings Alarm ...

Page 124: ... memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 120 Refer to page 55 for information on configuration for these settings 124 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 125: ...ion when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 120 Refer to page 133 for information on configuration for these settings Operating Instructions 125 13 Configure the alarm settings Alarm ...

Page 126: ...s an alarm IMPORTANT The alarm occurrence indication button page 10 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab o...

Page 127: ...t perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for...

Page 128: ...n Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 132 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions ...

Page 129: ...the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area wil...

Page 130: ...o detection function page 10 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environments even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 48 The audio detection feature is not designed to be used in situations that requi...

Page 131: ...ion level The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume Camera to PC on the Audio tab of the Image Audio page is displayed in the preview 2 Adjust the Audio detection level with the slider bar so that it is lower than the volume level that you want to detect 3 Adjust the Mic input ...

Page 132: ...e surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 7 Configuration of the settings relating to alarm notification Notification Click the Notification tab on the Alarm page page 42 page 44 The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this sec...

Page 133: ...tion of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to IP ad...

Page 134: ...ity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to the de...

Page 135: ... or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all configured information including the address user name password and notification data will be deleted User name Enter the user name login name to access the HTTP server Available number of characters 0 6...

Page 136: ...the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used Example When http 192 168 0 100 is set for the address and cgi bin comalarm cgi CMD 01 is set for Notification data...

Page 137: ...ettings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 areas can be set When set numbers are automatically assigned and displayed on the top left of the cropping area The cropping outline position can be moved by clicking and holding the configured frame and...

Page 138: ...images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selected for H 264 transmission cropping settings are not available for H 264 1 H 264 2 H 264 3 and H 264 4 When the maximum image capture size is selected for H 264 1 H 264 2 or JPEG 1 cropping settings are not available SPN531 SPW531L SPW532L When the maximum image capture size is selected for H 264...

Page 139: ...f Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is changed Make sure to check the cropping outline after changing the Image capture mode setting The cropping outline may move out of alignment when the Extra optical zoom setting is changed Make sure ...

Page 140: ...entication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate...

Page 141: ... following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the...

Page 142: ...ive host information will be overwritten A Set address error message is displayed if the IP address of the PC has not been set properly Check the set IP address of the PC again Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 140 for further information about the access level Default 3 Live only Host check From the pull ...

Page 143: ... or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted H 264 3 H 264 3 images will be transmitted H 264 4 H 264 4 images will be transmitted Default JPEG 1 Note When Best effort is selected for Transmission priority of H 264 bit rate ...

Page 144: ...r H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 144 Operating Instructions 15 Configure the settings relating to the authentication User mng ...

Page 145: ...ick the Network tab on the Network page page 42 page 44 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS Operating Instructions 145 16 Configuring the network setting...

Page 146: ...ult 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera Default 192 168 0...

Page 147: ... Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refe...

Page 148: ...lect Off for Audio transmission reception on the Audio tab page 110 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the usage environment In this case select JPEG with the Compression button on ...

Page 149: ...0000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 WV SPN 531A FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid 16 2 Co...

Page 150: ...capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Image capture size Select the image capture size of images attached to an alarm E mail fr...

Page 151: ...he Network page page 145 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note When yo...

Page 152: ...elete button respective to the desired address Terminal 1 SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L E mail notification will be performed upon a terminal 1 alarm Terminal 2 SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L E mail notification will be performed upon a terminal 2 alarm Terminal 3 SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L E mail notification will be performed upon ...

Page 153: ...characters Note Notification E mail will be sent with the message The capacity of the SD memory card is full when the SD memory card has become full or The SD memory card cannot be detected when mounting of the SD memory card failed 16 2 2 Configure the settings related to FTP transmission Operating Instructions 153 16 Configuring the network settings Network ...

Page 154: ...ore an alarm occurs from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps Maximum number of images Select the number of images to be transmitted from the following 0pics 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 40pics 50pics Default 0 pics Recording duration The recording duration which changes according to the configured Transmission interval and Maxim...

Page 155: ...ding duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the image capture size of images transmitted when an alarm occurs from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP periodic image transmission FTP periodic image transmission Select On or Off to determine whether or not to transmit ima...

Page 156: ...6s 10s 15s 20s 30s 1min 2min 3min 4min 5min 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h Default 1s Image capture size Select the image capture size of images to be transmitted from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP server address Enter the IP address or the host name of the FTP server Available number of characters 1 128 characters Available characters Alphanumeric...

Page 157: ...thod will be used as the standard time of the camera Manual Time set on the Basic tab on the Basic page will be used as the standard time of the camera Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adj...

Page 158: ... Configure the UPnP settings This camera support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal Automatic refres...

Page 159: ...efer to the following to enable the UPnP function For Windows Vista Start Control Panel Network and Internet Network and Sharing Center expand the section of Network discovery of Sharing and Discovery select Turn on network discovery click Apply Complete For Windows 7 Start Control Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change...

Page 160: ...d displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the infor...

Page 161: ...the images may be distorted or audio may be interrupted The maximum number of concurrent access user varies depending on the maximum image size and transmission format 16 2 6 Configure the settings relating to DDNS To access this camera via the Internet it is necessary to configure the settings for the DDNS function Refer to page 178 for how to configure the settings relating to DDNS Area Select t...

Page 162: ...me to be used to manage the camera with the SNMP function Available number of characters 0 32 characters Default None blank Location Enter the name of the location where the camera is installed Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank ...

Page 163: ...g the Diffserv function contact the network administrator DSCP 0 63 Enter the order of priority for packets Available values 0 63 Default 0 Operating Instructions 163 16 Configuring the network settings Network ...

Page 164: ...y CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 165 Generation of the self signed certificate page 166 Generation of CSR Certific...

Page 165: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 166: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 167: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 168: ...o button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the c...

Page 169: ...ates the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 170: ...cate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port n...

Page 171: ...ork configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 172 When On is selected for User auth the authentication window will be displayed before d...

Page 172: ...perly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page wi...

Page 173: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 173 16 Configuring the network settings Network ...

Page 174: ...nistrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Files Internet Explorer and select Run as Administrator 174 Operating Instructions 16 Configuring the network settings Network ...

Page 175: ... displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next Operating Instructions 175 16 Configuring the network settings Network ...

Page 176: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK 176 Operating Instructions 16 Configuring the network settings Network ...

Page 177: ...8 Click Next 9 Click Finish Operating Instructions 177 16 Configuring the network settings Network ...

Page 178: ...Dynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such servi...

Page 179: ...a whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http www viewnetcam com for further information about the ser...

Page 180: ...entified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information 16 5 2 When using the Viewnetcam com service Personal Camera URL The U...

Page 181: ...for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message Th...

Page 182: ...that the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 193 16 5 5 When using Dynamic DNS Update Host na...

Page 183: ...characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Operating Instructions 183 16 Configuring the network settings Network ...

Page 184: ...permission SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L VMD permission Audio detection permission SFx311 SPN311 SPW311L SPN531 SPW531L SFN310 SPN310 Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page has only the Schedule tab 184 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 185: ...ected at the default Off No action will be taken for the respective schedule Alarm permission SFx311 SFx310 SPN311 SPN310 SPW311L SPN531 SPW531L Alarm input terminal alarm will be received during the period of the schedule Operating Instructions 185 17 Configure the settings relating to the schedules Schedule ...

Page 186: ...ngs of Scene file 2 at the designated time in the schedule When the designated time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 140 and Off for Host auth on th...

Page 187: ...nsmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h Operating Instructions 187 17 Configure the settings relating to the schedules Schedule ...

Page 188: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window 188 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 189: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 189 17 Configure the settings relating to the schedules Schedule ...

Page 190: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 190 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 191: ...erwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the previous 100 system logs will be displayed No The serial ...

Page 192: ...e dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 A link for extension software screen is displayed Refer to our website http security panasonic com pss security kms for further information about extension software 3 Click the Browse button and designate the downloaded firmware Note T...

Page 193: ...firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the setting...

Page 194: ...atus for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed Status The port forwarding status will be displayed 194 Operating Instructions 18 Maintenance of the camera Maintenance ...

Page 195: ...l use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for cannot be obtained Unknown is displayed Total use time is updated once per hour Number of overwrite times Displays the number of overwrite times as calculated from the total capacity of the SD memory card the number of times the ...

Page 196: ... use this function format the SD memory card with the camera before using it When using SD memory cards that have been used on other devices such as PCs the correct information may not be able to be displayed Up to 30 SD memory card logs can be saved to the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs N...

Page 197: ...for about 2 minutes after rebooting the camera Note To initialize the network settings page 145 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down till the SD MOUNT indicator is lit in green more than 10 seconds Wait about 2 minutes after releasing the button The camera will start up and the ...

Page 198: ... recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents...

Page 199: ...tart restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed Operating Instructions 199 18 Maintenance of the camera Maintenance ...

Page 200: ...t displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 201 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 203 The manuals can be installed on the PC page 202 You can also view the manuals without instal...

Page 201: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 202: ...d the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displ...

Page 203: ...min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agreement ...

Page 204: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox ...

Page 205: ... When using a firewall including software allow access to all UDP ports Operating Instructions 205 19 Using the CD ROM ...

Page 206: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 207: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 208: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 209: ...gs are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The de...

Page 210: ...d Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the CA certificate is complete CA Certificate Deleted Deletion of the CA certificate is complete Previous CRT key Appli...

Page 211: ...address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and ...

Page 212: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 180 Did you access http while using the HTTPS function To...

Page 213: ...com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the Advanced tab on the Net...

Page 214: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 171 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 215: ...ular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select...

Page 216: ...SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 62 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be MB MB Is MB MB di...

Page 217: ... 158 Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 Internet Explorer 10 and Internet Explorer 11 Click the O...

Page 218: ... the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7 is installed on the PC in use This setting may not be changed depending on the network environment 1 Right click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Adv...

Page 219: ...e ԙ Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message i...

Page 220: ...Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the ...

Page 221: ...occurrence Approx 20 MB per file Ex 10000001_151224193826_A mp4 Video that was started to be recorded on December 24 2015 19 38 26 B drive FTP 10000001 10000101 10000001 10000101 M_LOCAL M_LOCAL2 M_ALARM2 N_NWBKP Destination where video files are to be saved by the SD memory recording function of Panasonic network disk recorder Video saved at the alarm occurrence Approx 20 MB per file Ex 10000001_...

Page 222: ... Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2015 PGQP2111YA sC0915 1105 ...

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Panasonic WV-SFN310A, Operating Instructions Manual

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