Panasonic WV-SF438 User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SW450 Series

WV-SF430 Series

WV-SF438

WV-SW458

This manual covers the models: WV-SW450 Series (WV-SW458, WV-SW458M, WV-SW458E, WV-SW458ME)
and WV-SF430 Series (WV-SF438, WV-SF438E).

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for WV-SF438

Page 1: ...overs the models WV SW450 Series WV SW458 WV SW458M WV SW458E WV SW458ME and WV SF430 Series WV SF438 WV SF438E Before attempting to connect or operate this product please read these instructions care...

Page 2: ...d trademarks Microsoft Windows Windows Vista Windows Media Internet Explorer ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or oth...

Page 3: ...ssage is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be...

Page 4: ...interval or period FTP periodic image transmission 39 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function 40 6 Display the log list 41...

Page 5: ...lating to the alarm image Alarm 126 13 3 Configure the settings relating to H 264 recording Alarm 130 13 4 Configure the settings relating to the alarm output terminal Alarm 131 13 5 Change the AUX na...

Page 6: ...age transmission FTP img trans 185 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans 188 17 7 1 How to set the schedules 188 17 7 2 How to delete the set schedu...

Page 7: ...6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 8: ...users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user w...

Page 9: ...e capture mode Image types Mounting positions 1 Monitor Max 30 fps This type transmits 1 type of image A maximum of 30 fps transmissions are possible 2M Panorama 16 9 1M Panorama 16 9 Panorama wall 2M...

Page 10: ...9 Panorama images with an aspect ratio of 16 9 are transmitted The maximum image capture size that can be configured is 2 megapixel 1920 H x1080 V 1M Panorama 16 9 Panorama images with an aspect rati...

Page 11: ...image is displayed with distortion correction performed on the 180 horizontal angle view part of the center of a fisheye image 3 Quad PTZ In the Quad PTZ screen distortion in 4 fisheye images are cor...

Page 12: ...d By dragging and dropping the number icon on the screen onto the image you can change the center of the image to where the icon was dropped The red number icon is the selected number Select the Refre...

Page 13: ...er and then displayed as H 264 images The Click Centering function is not supported When VGA Quad streams 4 3 is selected for Image capture mode some functions are restricted page 199 1 1 3 2 4 1 2 3...

Page 14: ...mage type Double Panorama Panorama Quad PTZ Single PTZ Quad stream Fisheye select language pull down menu Setup button Live button Compression buttons x 1 Image capture size buttons when JPEG is selec...

Page 15: ...when the Image capture mode type is 2 Monitor Max 15 fps the Double panorama button Panorama button Quad PTZ button and Single PTZ button are displayed and images can be selected 3 When 3M Fisheye 4 3...

Page 16: ...20x180 320x180 2M Double Panorama 16 9 1920x1080 1920x1080 640x360 640x360 640x360 320x180 320x180 320x180 1M Double Panorama 16 9 1280x720 1280x720 640x360 640x360 640x360 320x180 320x180 320x180 1 3...

Page 17: ...0x960 VGA QVGA Single PTZ 1280x960 VGA QVGA Double Panorama Quad PTZ Double Panorama 1920x1080 640x360 320x180 Double Panorama 1920x1080 640x360 320x180 Quad PTZ 1280x960 VGA QVGA Quad PTZ 1280x960 VG...

Page 18: ...e Live page will be displayed Compression buttons H 264 button The letters H 264 on the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264...

Page 19: ...uble Panorama Single PTZ When JPEG images and H 264 images are transmitted simultaneously the refresh interval of JPEG images will be limited to a maximum of 5 fps When 2048x1536 1920x1080 1280x960 or...

Page 20: ...n the Fisheye Control button is clicked the Fisheye Control window will be displayed on a newly opened window and operations can be performed page 12 Auto mode 2 Select an operation from the pull down...

Page 21: ...the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note For the case of using Windows 7 or Windows Vista the following settings may b...

Page 22: ...as the characters configured for Camera title on screen page 58 The number of lines for the display is 2 Click a desired point in the main area on the Live page that is to be the center of the angle o...

Page 23: ...e available only for images from cameras with Pan Tilt Zoom functions Refer to our website http panasonic net pss security support info html for further information about the compatible cameras and th...

Page 24: ...ge capture mode type Image capture mode Image capture size 1 Monitor Max 30 fps 2M Panorama 16 9 640x360 320x180 1M Panorama 16 9 2M Double Panorama 16 9 1M Double Panorama 16 9 1 3M Fisheye 4 3 VGA Q...

Page 25: ...ge Initial display are displayed page 87 A B C D E F G Functions Outline of functions A Pan tilt 2 3 The display position of camera images can be controlled by panning and tilting The camera will pan...

Page 26: ...layed for them page 109 Note A maximum of 8 designated presets can be operated G AUX control 2 Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3...

Page 27: ...mage is displayed by the Firefox browser but a JPEG format image is displayed by the standard browser For further information about compatible devices refer to our website http panasonic net pss secur...

Page 28: ...ure mode type is 3M Fisheye Max 15 fps or Quad Stream Max 30 fps images cannot be displayed When the Image capture mode type is 2 Monitor Max 15 fps the types of images configured in the Image capture...

Page 29: ...re displayed in the operation buttons area B 2 Click the button of the function that you want to operate C D A B E Pan Tilt 3 Preset 3 Resolution control AUX control Zoom display 3 Each function is ex...

Page 30: ...tion with the and buttons Preset 3 Press the button to display the buttons used to select the preset position on the screen Camera images are displayed in the registered preset positions according to...

Page 31: ...1 to 4 can be used for preset operations Resolution control Press the button to display the buttons used to select the resolution on the screen Operating Instructions 31 2 Monitor images on a cellula...

Page 32: ...ing from the buttons AUX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons 32 Operating Instr...

Page 33: ...splayed when Terminal 3 is set to AUX output on the settings menu page 125 Zoom display 3 The camera s zoom can be operated with the and buttons Operating Instructions 33 2 Monitor images on a cellula...

Page 34: ...nter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive...

Page 35: ...data are recorded Images recorded on the SD memory card can be copied onto the PC page 70 Note When the Image capture mode type is Quad stream Max 30 fps images cannot be saved on the SD memory card...

Page 36: ...us indicator will turn off 5 Click the Close button to close the window Note Image data saved on Drive B can be obtained by executing Access img on the SD memory card tab and logging in from the user...

Page 37: ...til the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output sign...

Page 38: ...larm E mail can be configured in the E mail notification section on the Notification tab of the Alarm page page 136 and the E mail tab of the Server page page 149 IMPORTANT When 3M Fisheye 4 3 or VGA...

Page 39: ...he network traffic the number of the transmitted images may not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not...

Page 40: ...b of the Basic page page 61 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 186 and FTP error for Save trigger p...

Page 41: ...during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list c...

Page 42: ...e When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed When H 264 1 or H 264 2 is selected for Recording format of the SD mem...

Page 43: ...n to display the next page of the log list Note When the mouse button is held down while placing the mouse pointer on the Next page button the displayed log number will be increased When the mouse but...

Page 44: ...When many images are saved on an SD memory card complete deletion may take several hours For example to delete 1 GB of JPEG images approx 1 hour may be needed In such a case format the SD memory card...

Page 45: ...time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA 1280x960 or 2048x1536 the images will be displayed in VGA size on the Playback page Whe...

Page 46: ...he first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame...

Page 47: ...d then click the OK button All All images saved at the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the design...

Page 48: ...ideo data recorded on the SD memory card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below...

Page 49: ...e Cancel button is clicked after the download is started it may take time to cancel the download Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two...

Page 50: ...ccess to cameras using the HTTPS function page 162 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 51: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 52: ...The setup menu will be displayed Refer to page 55 for further information about this menu 52 Operating Instructions 9 Display the setup menu from a PC...

Page 53: ...d configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button t...

Page 54: ...not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C 54 Operating Instructions...

Page 55: ...ge The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm pa...

Page 56: ...te time zones to allow to receive alarm input or to allow to activate the VMD detection function page 191 Maintenance button Displays the Maintenance page System log check firmware upgrade status chec...

Page 57: ...itle time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the...

Page 58: ...side of the displayed time and date Out Does not apply summer time Auto Applies summer time in accordance with the settings for Start time date and End time date month week day of the week time Defaul...

Page 59: ...e following area settings are configured perform the area setting again Privacy zone page 115 VMD area page 132 VIQS area page 117 Mask area page 106 If the Upside down setting is changed when a prese...

Page 60: ...numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of viewer software Determine whether or not to install th...

Page 61: ...Quad streams 4 3 is selected for Image capture mode SD memory cards cannot be used The settings relating to the SD memory card can be configured on this page SD memory card SD memory card Select Use...

Page 62: ...MP4 video encoding format Audio will not be recorded Default JPEG Note When H 264 1 is selected it will become impossible to transmit images with the settings of H 264 1 When H 264 2 is selected it w...

Page 63: ...es 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value Save trigger Select a trigger to...

Page 64: ...mber of images to be saved Image saving interval When Alarm input or Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps...

Page 65: ...lay 1920x1080 640x360 320x180 Panorama Single PTZ When Quad PTZ or Single PTZ is selected for Image capture size on Live page Initial display 1280x960 VGA QVGA Double Panorama Quad PTZ JPEG When Doubl...

Page 66: ...e SD memory card When the Set button is clicked after selecting H 264 1 or H 264 2 in Recording format H 264 recording is displayed on the lower part of the screen Image capture size Select the image...

Page 67: ...mode Constant bit rate H 264 images will be recorded with the bit rate selected for Max bit rate Frame rate H 264 images will be recorded with the frame rate selected for Frame rate Default Frame rat...

Page 68: ...n a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 136 page 137 Format To format the SD memory card click the Execute button IMPORTANT Before fo...

Page 69: ...matically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 1 GB 2 GB except miniSD...

Page 70: ...Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user aut...

Page 71: ...3 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 00...

Page 72: ...2 GB 2 800 3 600 4 600 5 000 6 000 1 GB 1 400 1 800 2 300 2 500 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800...

Page 73: ...2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000...

Page 74: ...GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400...

Page 75: ...0 000 14 000 16 000 18 000 20 000 1 GB 5 000 7 000 8 000 9 000 10 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 00...

Page 76: ...000 17 600 20 800 22 400 25 600 1 GB 6 000 8 800 10 400 11 200 12 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200...

Page 77: ...0 26 000 27 000 28 000 30 000 1 GB 12 000 13 000 13 500 14 000 15 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 00...

Page 78: ...28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 7...

Page 79: ...er When H 264 1 or H 264 2 is selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Ente...

Page 80: ...destination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated imag...

Page 81: ...the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer l...

Page 82: ...images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to...

Page 83: ...images on the SD memory card it is necessary to copy them onto the PC first page 70 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of imag...

Page 84: ...aved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved I...

Page 85: ...configured depending on the mounting position Refer to page 9 for further information about each Image capture mode setting Ceiling 2M Double Panorama 16 9 1M Double Panorama 16 9 1 3M Quad PTZ 4 3 1...

Page 86: ...M Double Panorama 16 9 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Double Panorama Quad PTZ Double Panorama Single PTZ Upside down settings can be configured on the Basic tab of the Basic page When 3M Fishe...

Page 87: ...5fps 30fps Default 5fps Note When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Depending on fact...

Page 88: ...PTZ QVGA 1 3M Single PTZ 4 3 Single PTZ 1280x960 Single PTZ VGA Single PTZ QVGA 2 Monitor Max 15 fps Panorama Quad PTZ Panorama 1920x1080 Quad PTZ 1280x960 Panorama 640x360 Quad PTZ VGA Panorama 320x1...

Page 89: ...ama 1920x1080 Image quality setting Select the image quality of JPEG images for each image capture size The available resolution varies depending on the Image capture mode setting 0 Super fine 1 Fine...

Page 90: ...ure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 51 page 53 90 Operating Instructions 11 Configure the settings relating to images and audio I...

Page 91: ...image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 87 for the settings relating to JPEG images Operating Instructions 91 11 Configure the settings...

Page 92: ...at it is impossible to transmit H 264 images with the settings for H 264 2 In this case the settings for H 264 2 are invalidated Internet mode over HTTP Select On when transmitting H 264 images via th...

Page 93: ...anorama 1920x1080 1 Double Panorama 640x360 Double Panorama 320x180 1M Double Panorama 16 9 Double Panorama 1280x720 1 Double Panorama 640x360 Double Panorama 320x180 1 3M Fisheye 4 3 Fisheye 1280x960...

Page 94: ...llowing Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate H 264 images will be transmitted with the frame rate selected for Frame rat...

Page 95: ...occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmiss...

Page 96: ...239 192 0 21 Note Enter a multicast IP address after checking available multicast address Multicast port 3 Enter the multicast port number used to transmit images from the camera When VGA Quad stream...

Page 97: ...e computer Default On 1 When the Image capture mode type is 1 Monitor Max 30 fps 1920x1080 1280x960 or 1280x720 cannot be configured for H 264 2 2 It is necessary to designate the unicast port number...

Page 98: ...he right from the present position in endless mode When 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Panorama Quad PTZ or Panorama Single PTZ with Wall is selected for Image capture mode The camera moves in...

Page 99: ...the camera starts the selected operation after the end of the manual operations from the following 10s 20s 30s 1min 2min 3min 5min 10min 20min 30min 60min Default 1min Operating Instructions 99 11 Con...

Page 100: ...image quality The setup menu will be displayed in a newly opened window page 101 Preset position Click the Setup button to display the setup menus that can configure the settings relating to preset po...

Page 101: ...ure positions of Panorama Double panorama Fisheye and Quad stream images is displayed page 110 11 5 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of...

Page 102: ...ode Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function On The super d...

Page 103: ...the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject i...

Page 104: ...ting shutter speed in the range of ELC ELC 1 30s ELC 3 100s ELC 3 120s ELC 2 100s ELC 2 120s ELC 1 100s ELC 1 120s ELC 1 250s ELC 1 500s ELC 1 1000s ELC 1 2000s ELC 1 4000s ELC 1 10000s Default ELC 1...

Page 105: ...a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K Default ATW1 Note Under the following conditions color may not be faithfully processed In thes...

Page 106: ...he color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved t...

Page 107: ...1 Display the Image adjust setup menu page 100 Operating Instructions 107 11 Configure the settings relating to images and audio Image Audio...

Page 108: ...the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image Position tab will disappear IMPORTANT The mask area may move out of alignment if th...

Page 109: ...e setting containing Single PTZ or Quad PTZ is selected page 9 Specifically the following options can be selected for Image capture mode 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Panorama Quad PTZ Panoram...

Page 110: ...nner Quad PTZ position numbers 1 to 4 Single PTZ position number 1 The entered preset ID will be displayed next to the preset position number on the pull down menu Dwell time Select a dwell time durat...

Page 111: ...a cannot be configured In order to change the initial position change the Image capture mode type to 1 Monitor Max 30 fps select 2M Panorama 16 9 or 2M Double Panorama 16 9 for Image capture mode conf...

Page 112: ...will be adjusted to left or right For Double Panorama images Position adjust buttons Images are displayed adjusted to the left The top and bottom panorama images move together Images are displayed adj...

Page 113: ...aves the adjusted screen position Set the initial position using the following steps 1 Select a stream number to adjust its image position 2 Click on the image position that you want to become the cen...

Page 114: ...ves the adjusted screen position IMPORTANT When the initial position setting of the fisheye image is changed it affects the initial position settings of the other image capture mode images Check the i...

Page 115: ...Others Fisheye images are displayed Area The privacy zone will be set when an area is designated by dragging the mouse Each zone can be overlapped Privacy zones 1 2 3 and 4 can be created and they wi...

Page 116: ...n if the setting for Image capture mode of the JPEG H 264 tab or Upside down of the Basic tab is changed after the privacy zone has been configured 116 Operating Instructions 11 Configure the settings...

Page 117: ...Single PTZ is selected for 2 Monitor Max 15 fps in the Image capture mode type VIQS is unavailable but when 2M Panorama 16 9 or 2M Double Panorama 16 9 is selected VIQS is available Additionally VIQS...

Page 118: ...ault Off IMPORTANT Configure VIQS again if the setting for Image capture mode of the JPEG H 264 tab or Upside down of the Basic tab is changed after the VIQS is set to On Note Refer to page 119 for se...

Page 119: ...of the corresponding outline Note A selectable area is limited 2 Select On Off to activate deactivate a distributed image of H 264 1 or H 264 2 3 Click the Set button This unit is updated with the set...

Page 120: ...es and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both rec...

Page 121: ...the camera using a microphone Mic Middle The volume level will become middle This setting will be applied when audio is input to the camera using a microphone Mic Low The volume level will become low...

Page 122: ...t port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available...

Page 123: ...53 IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP...

Page 124: ...nfigure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs BB HCM series cameras can register to the multi...

Page 125: ...terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detec...

Page 126: ...put rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 134 Command alarm Select On or Off to determine whether or not to receive the command...

Page 127: ...arm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters Fi...

Page 128: ...ted to the FTP server images to be attached to the alarm E mail or images to be saved to the SD memory card Image capture mode type Image capture mode Image capture size 1 Monitor Max 30 fps 2M Panora...

Page 129: ...lay 1280x960 VGA QVGA Quad stream Max 30 fps VGA Quad streams 4 3 Data cannot be sent to FTP servers 3M Fisheye Max 15 fps 3M Fisheye 4 3 When Alarm input is selected for Save trigger of the SD memory...

Page 130: ...4 recording SD memory card Pre alarm Determine whether or not to perform the pre alarm recording When Use is selected approx 1 MB image data is always saved during the pre alarm recording Use Not use...

Page 131: ...m output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to...

Page 132: ...oller 13 6 Configure the VMD settings VMD area Click the VMD area tab on the Alarm page page 51 page 53 The video motion detection areas can be set on this page Up to 4 areas can be set When motion is...

Page 133: ...norama 16 9 or 1M Double Panorama 16 9 is selected for Image capture mode fisheye images are displayed Area When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will...

Page 134: ...ormed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed pag...

Page 135: ...he Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be...

Page 136: ...mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When a...

Page 137: ...VGA Quad streams 4 3 is selected for Image capture mode the Diag function cannot be used Destination E mail address Enter the destination E mail address Available number of characters 3 128 character...

Page 138: ...Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Dia...

Page 139: ...apacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or...

Page 140: ...e the Advanced func function is unavailable 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating...

Page 141: ...Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port numbers are unavailable since the...

Page 142: ...ff Information about the face detection frame will not be attached to images No face detection frame will be displayed on the image of this page On Information about the face detection frame will be a...

Page 143: ...ion information is not added to the Quad PTZ and Single PTZ when the Image capture mode type is 2 Monitor Max 15 fps Operating Instructions 143 14 Configure the setting relating to the image recogniti...

Page 144: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed t...

Page 145: ...following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavai...

Page 146: ...rwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 144 for further information about the access level Default 3 Liv...

Page 147: ...be transmitted When the Image capture mode type is 2 Monitor Max 15 fps the following settings are available Panorama Quad PTZ Panorama Single PTZ JPEG H 264 1 Panorama H 264 2 Quad PTZ or H 264 2 Sin...

Page 148: ...e capture mode Image capture size 1 Monitor Max 30 fps 2M Panorama 16 9 1920x1080 640x360 320x180 2M Double Panorama 16 9 1M Panorama 16 9 1280x720 640x360 320x180 1M Double Panorama 16 9 1 3M Fisheye...

Page 149: ...ress Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the...

Page 150: ...trator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of cha...

Page 151: ...characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavail...

Page 152: ...The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP or Auto AutoIP...

Page 153: ...1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use Default GMT Greenwich Mean Time...

Page 154: ...TP img trans tab 17 1 Configure the network settings Network Click the Network tab on the Network page page 51 page 53 The following information is required to configure the network settings Contact t...

Page 155: ...DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is...

Page 156: ...r for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of...

Page 157: ...t 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data t...

Page 158: ...forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 196 When Enable is not displayed refer to Cannot access th...

Page 159: ...e Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the instal...

Page 160: ...t Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Defa...

Page 161: ...o the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address tr...

Page 162: ...lication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed...

Page 163: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 164: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 165: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 166: ...button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1...

Page 167: ...tes the CSR file in the PEM format 17 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 168: ...certificate can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protoco...

Page 169: ...played When the security alert window is displayed install the security certificate page 170 page 176 When On is selected for User auth the authentication window will be displayed before displaying li...

Page 170: ...Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the follow...

Page 171: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 171 17 Configuring the network settings Network...

Page 172: ...ot displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator 172 Operat...

Page 173: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse Operating Instructions 173 17 Configuring the network settings Network...

Page 174: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next 174 Operating Instructions 17 Configuring the network settings Network...

Page 175: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 175 17 Configuring the network settings Network...

Page 176: ...r When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Note If this window is displayed when accessing a device other than the camera or a website a sec...

Page 177: ...3 Click Install Certificate 4 Click Next according to the procedures displayed on the displayed on Certificate Import Wizard Operating Instructions 177 17 Configuring the network settings Network...

Page 178: ...5 Click Finish 178 Operating Instructions 17 Configuring the network settings Network...

Page 179: ...y to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not resp...

Page 180: ...ted provider In this service global addresses are static not changed 17 4 1 Configuration of the DDNS service Example of the Viewnetcam com service A C A B E D D B C E A DNS server B Internet C Provid...

Page 181: ...or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic...

Page 182: ...m for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set...

Page 183: ...the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page It is possible to check the information registered for the Viewnetca...

Page 184: ...50min 1h 6h 24h Default 24h 17 4 6 When using Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter...

Page 185: ...able number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank...

Page 186: ...the SD memory card page 40 FTP periodic image transmission FTP When FTP is clicked the FTP tab of the Server page will be displayed page 150 FTP periodic image transmission Select On or Off to determ...

Page 187: ...ize of images to be transmitted from the following Image capture mode type Image capture mode Image capture size 1 Monitor Max 30 fps 2M Panorama 16 9 640x360 320x180 2M Double Panorama 16 9 1M Panora...

Page 188: ...e transmission Note When VGA Quad streams 4 3 is selected for Image capture mode the schedule settings of the FTP periodic image transmission are unavailable 17 7 1 How to set the schedules 1 Check th...

Page 189: ...ting the settings The result will be displayed at the bottom of the window 17 7 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 189 17 Config...

Page 190: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 190 Operating Instructions 17 Configuring the network settings Network...

Page 191: ...ed schedule VMD permission Video motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD...

Page 192: ...assigned to the schedule from Schedule mode Off is selected at the default Off No action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during...

Page 193: ...date Access permission When selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 61 2 Select days of a week by c...

Page 194: ...will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be del...

Page 195: ...ayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse b...

Page 196: ...the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off...

Page 197: ...e network settings Click the Execute button to reset the settings to the default Note that the network setting preset position setting and initial position setting will not be reset It is impossible t...

Page 198: ...d the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes after turning on the power The notification function allows users to provide the...

Page 199: ...ard are unavailable Alarm images are unavailable H 264 recording is unavailable when an alarm is detected VMD information addition Unavailable SD memory card recording functions Unavailable Log functi...

Page 200: ...unavailable Alarm functions Alarm images cannot be sent E mail notification Alarm image attachment is unavailable Advanced func Face detection XML notification Unavailable Priority stream System Unav...

Page 201: ...e file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 202 Settings related to the camera s n...

Page 202: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 203: ...e Manual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC...

Page 204: ...turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mo...

Page 205: ...ress and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait...

Page 206: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 207: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 208: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 209: ...on may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notifica...

Page 210: ...ing IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same netw...

Page 211: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 212: ...com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informa...

Page 213: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 169 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 214: ...correct Restart the web browser and enter the password again 70 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displayed Is the viewer softw...

Page 215: ...Internet Explorer 6 0 Click the Settings button in the Temporary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the S...

Page 216: ...not transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide Is the viewer software instal...

Page 217: ...Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus soft...

Page 218: ...r to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1...

Page 219: ...op up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Sit...

Page 220: ...plorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window U...

Page 221: ...failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_12010101230000 jpg Image captured at the alarm occurrence Ex img_1201010123000001 jpg Image saved manually...

Page 222: ...222 Operating Instructions Notes...

Page 223: ...Operating Instructions 223 Notes...

Page 224: ...nasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Im...

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Panasonic WV-SF438, Operating Instructions Manual

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