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Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

Network camera

Network Operating Instructions 

Model No.

WV-NP244

LOC

K

WV-NP244

(Lens is option.)

Summary of Contents for WV-NP240 series

Page 1: ...empting to connect or operate this product please read these instructions carefully and save this manual for future use Network camera Network Operating Instructions Model No WV NP244 LOCK WV NP244 Lens is option ...

Page 2: ...ction 12 About the Network Security of the Camera 14 Equipped security functions 14 Display the Setup Menu and Configure the Settings of the Camera using a PC 15 How to display the setup menu 15 How to operate the setup menu 16 Configure the basic settings of the camera Basic setup 19 Configure the settings relating to images and audio Camera setup 22 Configure the multi screen settings Multi scre...

Page 3: ...o configure the settings on the SETUP menu using the operation buttons on the side of the camera Refer to the operating instructions for descriptions of how to install this product and of how to connect to a network Adobe Reader is required to read PDF When the Adobe Reader is not installed on the PC download the latest Adobe Reader from the Adobe web site and install it Trademarks and registered ...

Page 4: ...splayed When OFF is select JPEG image will be dis played It is possible to display JPEG image even when ON is selected for MPEG 4 transmission In this case the refresh interval will be limited Refresh interval JPEG When ON is selected for MPEG 4 transmission JPEG VGA 5 fps JPEG QVGA 10 fps When OFF is selected for MPEG 4 transmission JPEG VGA or QVGA 30 fps The refresh interval may be longer depen...

Page 5: ... on the JPEG MPEG 4 tab is available page 22 y ZOOM buttons 2 Click the desire button to zoom in out the displayed image To return the zoomed image to the original size click the 1 button u Brightness buttons 2 Adjust the brightness of images i AUX buttons 2 Click the desired button to open close the AUX con nector o Camera name The set camera name will be displayed 0 Alarm occurrence indication b...

Page 6: ...rrent time will be displayed in the set date time display format page 19 4 Main area Images from the camera will be displayed in this area 1 Operable by only users whose access level is 1 Administrator 2 Operable by only users whose access level is 1 Administrator or 2 Camera control when ON is selected for User authentication page 35 Refer to page 35 for further information about the access level...

Page 7: ...g cameras on the setup menu page 9 The letters MPEG 4 on the button will turn green and MPEG 4 image will be displayed When OFF is selected for MPEG 4 transmission on the setup menu the MPEG 4 button will not be displayed page 23 The letters JPEG on the button will turn green and JPEG image will be displayed The letters VGA on the button will turn green and images will be displayed in VGA size The...

Page 8: ...n is clicked the button will turn into the button and audio will not be heard When this button is clicked a new window will open and the still picture one shot displayed on the Live page will be dis played on it To save this picture on a PC right click on the image and select Save on the displayed pop up menu When this button is clicked the button will turn into the button and audio will be heard ...

Page 9: ... the camera to be registered pages 35 and 36 Only JPEG images can be displayed on a multi screen Audio will not be heard When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable Step 1 Click the Multi screen button Images from the registered cameras will be displayed on a 4 split screen q To...

Page 10: ... the buzzer when an alarm occurs The settings for the alarm output can be configured on the Alarm tab of the Alarm setup page page 28 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit alarm image to a server can be configured on the Alarm tab of the Alarm setup page page 28 an...

Page 11: ...e transmitted images may not reach the set number of images to be transmitted Transmit images at a designated interval or period FTP periodic transmission Images can be transmitted at a designated interval or period To transmit images at a designate interval or period it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server...

Page 12: ...to write image data on the SD memory card until the IP address is provided to this camera Save images on the SD memory card By configuring the following settings saving images which had been failed to transmit to the FTP server using the FTP periodic transmission function will become available About SD memory card Use page 21 File name With time and date page 43 Obtain images on the SD memory card...

Page 13: ...r name and the password 3 Enter ftp cd B FTP 050101 0123 and press the Enter key The current directory will be B FTP 050101 0123 4 Enter ftp bin and press the Enter key The transfer mode will be set to the binary mode 5 Enter ftp get img_05010101230000 jpg and press the Enter key The image will be obtained 6 Log out by entering ftp bye and press the Enter key It is possible to delete images on the...

Page 14: ...Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port number page 40 Note When failed to pass the user authentication authentication error using the same IP address PC for 8 times within 5 minutes access to the camera will be denied for a while Important Design and enhance security countermeasures to prevent leaka...

Page 15: ...ter entering the user name and the password Click this button to display the setup menu Refer to the next page for further information about this menu 15 DisplaytheSetupMenuandConfiguretheSettingsoftheCamerausingaPC The settings of the camera can be configured on the setup menu The setup menu is operable by only users whose access level is 1 Administrator How to display the setup menu ...

Page 16: ...layed in the frame on the right of the window Step 3 After completing each setting item click the SET but ton to apply them Important When there are two SET buttons or REG but tons or more on the page click the respective but ton to the edited setting item Example When completing the setting items in field A click the SET button below field A A 1 The edited set ting items in field A will not be ap...

Page 17: ...button Click this button to display the Alarm setup page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm setup page Refer to page 28 for further information y Authentication setup button Click this button to display the Authentication setup page The set...

Page 18: ...on o Maintenance button Click this button to display the Maintenance page System log check firmware upgrade and initializa tion of the setup menu can be performed on the Maintenance page Refer to page 45 for further information 0 Help button Click this button to display the Help page 1 Status display area The name of the camera whose settings currently being configured and date and time will be di...

Page 19: ...y Select 12 hours or 24 hours Enter the current hour reflecting this setting when entering the current time and date for Time and date setup Default 24 hours Date time display format Select a date time display format When 04 01 2005 13 10 00 is set for Time and date setup after selecting 24 hours for Time display time and date will be displayed as follows respectively DD MM YYYY 01 04 2005 13 10 M...

Page 20: ... host name of the NTP serv er Number of characters for the NTP server address 1 128 characters Default blank Important When entering the host name for NTP server address it is necessary to configure the DNS set tings on the Network tab of the Network setup page page 39 NTP port Enter a port number to be used for the NTP server Available port number 1 65535 Default 123 Synchronization interval Sele...

Page 21: ...ard memory is unfor matted or locked etc Note When the available size reached 0 KB images will not be saved on the SD memory card When the E mail notification function is on notification mail will be sent to the registered addresses when the SD memory card becomes full page 33 Format To format the SD memory card click the Execute but ton Important Before formatting the SD memory card it is neces s...

Page 22: ...PEG Select an interval to refresh the displayed JPEG image from the following 0 1 fps 0 2 fps 0 33 fps 0 5 fps 1 fps 2 fps 3 fps 5 fps 6 fps 10 fps 15 fps 30 fps Default 5 fps Note When ON is selected for MPEG 4 transmission the refresh intervals may be longer than the set value when the setting value with an asterisk on the right is selected Image capture size Select QVGA or VGA for the image cap...

Page 23: ...ork setup page page 39 For this reason the bit rate may be lower than the value when the setting value with an asterisk on the right is selected Image capture size Select QVGA or VGA for the image capture size of MPEG 4 images Default VGA Image quality Select image quality of MPEG 4 images from the follow ing Fine Normal Low Default Normal Refresh interval MPEG 4 Select an interval 1 5 seconds to ...

Page 24: ...itoring the mul ticast port number may be already in use In this case it may be impossible to monitor images Change the multicast port number When transmitting MPEG 4 image via a network the transmitted image sometimes may not be displayed In this case refer to the network administrator When two network interface cards or more are installed on the PC in use the network interface card s not used fo...

Page 25: ...N Default OFF Sensitivity up Select the sensitivity from the following OFF Does not use the sensitivity adjustment x2 Adjusts the sensitivity up to x2 automatically x4 Adjusts the sensitivity up to x4 automatically x8 Adjusts the sensitivity up to x8 automatically x16 Adjusts the sensitivity up to x16 automatically Default OFF Important When the sensitivity is incremented the refresh interval may ...

Page 26: ... Default 32 kbps Audio sensitivity Select the sensitivity of the built in microphone of the camera from the following Low Middle High Default Middle Transmission interval Select an interval for audio transmission from the follow ings 20 msec 40 msec 80 msec 160 msec Default 40 msec Note When a shorter interval is selected delay time will be shorter When a longer interval is selected audio interrup...

Page 27: ... or the host name of the camera to be used for the multi screen 4 cameras can be regis tered as a group and up to 2 groups 8 cameras can be registered When the HTTP port number for the camera had been changed enter as follows IP address of the camera port number for example 192 168 0 10 8080 Number of characters for the IP address 1 128 characters Note When using the host name it is necessary to c...

Page 28: ...n about the settings relating to the alarm image and the alarm out connector Terminal alarm Select ON or OFF to determine whether or not to receive the terminal alarm Default OFF VMD alarm Select ON or OFF to determine whether or not to perform the alarm action using the VMD function Refer to page 31 for descriptions of how to set the VMD areas Default OFF Command alarm Select ON or OFF to determi...

Page 29: ...e enter ALARM to designate the directory ALARM under the FTP root directory Number of characters for the directory name 0 256 characters File name Enter the file name used for the alarm image to be transmitted to the FTP server The file name will be as follows Entered file name Time and date year month day hour minute second Serial number Number of characters for the camera location 1 8 characters...

Page 30: ...arm output con nector will be in the state selected for Alarm output until the Alarm reset button is clicked Pulse When an alarm is detected alarm output con nector will be in the opposite state to the Alarm out put setting for the period set for Pulse width Default Latch Alarm Output Select Open or Close to determine whether to open or close the alarm output connector when output the alarm signal...

Page 31: ...is clicked after selecting OFF the outline will become the broken line and no alarm action will be performed even when a motion is detected in the area Step 3 Select the detection sensitivity from the following The selected detection sensitivity will be applied to all the VMD areas High Middle Low Default Middle Step 4 Click the SET button after completing the settings Important The setting will n...

Page 32: ...Click the Delete button respective to the area to be deleted The outline of the area will disappear Step 2 Click the SET button The deletion will be completed Important The deletion will not be completed unless the SET button is clicked ...

Page 33: ...an alarm occurred check the Alarm checkbox respective to the desired address To notify by e mail when any of the following occurred check the Diag checkbox respective to the desired address When notification of the remaining space of the SD memory card has been made page 21 When the SD memory card became full When mounting of the SD memory card failed To delete the registered address click the DEL...

Page 34: ... times Select a retry time of Panasonic alarm protocol Available retry times 1 30 Default 2 Destination IP address Enter the destination IP address of the Panasonic alarm protocol from the following Up to 8 destination address es can be registered To notify by Panasonic alarm protocol when an alarm occurred check the Alarm checkbox respective to the desired address To notify by Panasonic alarm pro...

Page 35: ...the password 4 32 char acters Default blank Note When the user name already in use is entered and the REG button is clicked the respective user infor mation will be overwritten Access level Select the access level of the user from the following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The cam...

Page 36: ...ss Notes When IP address subnet mask is entered it is pos sible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 0 192 168 0 255 can access the camera with the access level 2 Camera control When the IP address already in use is entered and the REG button is clicked the respe...

Page 37: ...or SMTP server address POP server address it is necessary to configure the DNS settings on the Network tab of the Network setup page page 40 Authentication Select the authentication method to send e mails from the following None It is unnecessary to clear any authentication to send e mails POP before SMTP It is necessary to clear the POP server authentication first to use the SMTP server to send e...

Page 38: ...server address it is necessary to configure the DNS set tings on the Network tab of the Network setup page page 40 User name Enter the user name login name to access the FTP server Number of characters for the user name 1 32 char acters Password Enter the password to access the FTP server Number of characters for the password 0 32 char acters Control port Enter a control port number to be used for...

Page 39: ...g DNS DHCP Select ON or OFF to determine whether or not to use the DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for the settings of the server Default OFF IP address When not using the DHCP function enter the IP address of the camera Do not enter the IP address al...

Page 40: ...it is possible to obtain the DNS address automatically by selecting AUTO Refer to the network administrator for further information about the settings Default MANUAL Primary DNS Secondary DNS When MANUAL is selected for DNS enter the IP address of the DNS Refer to the network administrator about the IP address of the DNS Line speed Select the line speed for data transmission from the fol lowings I...

Page 41: ...e to access with Host name registered in the DDNS server nmdns net To use the DDNS function it is necessary to connect to the dedicated DDNS server Refer to the web site for further information about the DDNS Refer to the Readme file about the web site It is necessary to configure the host name user name and password registered in the DDNS server LOCK LOCK Enter Global IP address colon port number...

Page 42: ...the SNMP function contact the network administrator Community name Enter the community name to be monitored Number of characters for the community name 0 32 characters Default blank Important When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work Camera title Enter a camera title to be used to manage the camera wit...

Page 43: ...mine whether or not to transmit images using the FTP periodic transmission function When ON is selected it is necessary to configure the settings of the FTP server page 38 Default OFF Directory Enter the directory name where the images are to be saved For example enter img to designate the directory img under the FTP root directory Number of characters for the directory name 0 256 characters Defau...

Page 44: ...p 1 Check the check box of the desired day of the week The selected day of the week will be validated for the schedule Step 2 To designate time click i and select the desired hour and minute When not designating time check the checkbox of 24 hours Step 3 Click the SET button after completing the settings The result will be displayed at the bottom of the win dow How to delete the set schedule Step ...

Page 45: ...cted for About the SD memory card up to 100 system logs can be saved on the built in memory of the camera When the saved system logs reached the maximum number the older system logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten The system logs will be displayed in 100 logs each When using the SD memory card the logs will be saved even when the pow...

Page 46: ...p 4 Click the Upgrade button The confirmation window will be displayed When Do not reset the settings after completing the upgrade was selected the confirmation window will not be displayed Important Upgrade the firmware using a PC in the same sub net as of the camera s Follow the instruction of the dealer when upgrading the firmware Use the designated file extension img for the firmware upgrade T...

Page 47: ...k the Execute button to reset the settings and the HTML files to the default settings However the network settings will not be reset It is impossible to operate the camera for around 1 minute after the initialization Restart Click the Execute button to restart the camera The camera will be inoperable for around 1 minute after the restart just as when the power is turned on Notes Turn on the power ...

Page 48: ...eck if the mail settings are configured correctly The designated IP address of the DNS may be incorrect Check if the DNS set tings are configured correctly The DNS server may be down Ask the network administrator The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Content Description C...

Page 49: ... Check if the IP address of the server is configured correctly The NTP server may be down Ask the network administrator Time correction succeeded The designated IP address of the NTP server may be incorrect Check if the NTP server settings are configured correctly The NTP server may be down Ask the network administrator Entered user name or password may be incorrect Check if the DDNS settings are ...

Page 50: ... Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Are you accessing the wrong IP address Check the connection as follows With the Windows command prompt ping IP address set for the camera When the WV NP244 replies the camera is function ing normally If not restart the WV NP244 and ...

Page 51: ...focus adjusted correctly Check if the focus is adjusted correctly Is the viewer software installed on a PC Install the viewer software on a PC Is the power of the camera on Check if the power of the camera is turned on 51 Aren t there dusts or dirt on the lens Check if there are dust or dirt on the lens Is the lens cap detached Check if the lens cap is detached Cannot access from the browser No im...

Page 52: ...lick on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration 52 Reference pages Cause solution Symptom When displaying MPEG 4 images on two browser win dows or more images from two cameras or mo...

Page 53: ...ssed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Reference pages Solutions Symptom Information Bar Click Internet Options on the Tools menu of Internet Explorer and then click the Security ...

Page 54: ...any of Panasonic Corporation of North America Security Systems www panasonic com security For customer support call 1 877 733 3689 Executive Office Three Panasonic Way 2H 2 Secaucus New Jersey 07094 Zone Office Eastern Three Panasonic Way Secaucus New Jersey 07094 Central 1707 N Randal Road Elgin IL 60123 Southern 1225 Northbrook Parkway Suwanee GA 30024 Western 6550 Katella Ave Cypress CA 90630 2...

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