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31

Troubleshooting

Before asking for repairs, check the symptoms with the following table. 
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the 
table or a problem is not described below. 

Symptom

Cause/solution

Reference 

pages

No image displayed

•  Are the power cord and coaxial cable 

connected appropriately?

  Check whether the connection is 

appropriately established. 

28

•  Is the adjusting monitor connected ? 

  Check whether connection is estab-

lished.

24

•  Is the monitor brightness appropriately 

adjusted, or is the contrast appropriately 

adjusted?

  Check whether the monitor settings 

are appropriate.

Blurred image

•  Is the dome cover free from contamina-

tion and/or flaws? 

  Check the dome cover. 

•  Is the focus adjusted correctly?

  Check if the focus is adjusted correct-

ly. 

25

•  Is the lens of the camera soiled with dirt 

or dust?

  Check whether the lens of the camera 

is clean. 

Damaged power cord 

sheathing

The power cord and connector is dam-

aged. Use of the damaged cord or con-

nector may cause electric shock or fire. 

Turn off the power immediately and request 

repair to your dealer. 

Heated portion of power line 

consisting of power cord 

during use

Warmed power cord or loos-

ened connection by bending 

or stretching during use

Summary of Contents for WV-CW334S

Page 1: ... product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual Operating Instructions Color CCTV Camera Model No WV CW334S WV CW334SE WV CW364S WV CW364SE ...

Page 2: ...OTE This equipment has been tested and found to comply with the limits for a Class A digi tal device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance w...

Page 3: ...erne i direktivene 2006 95 EC og 2004 108 EC Vi deklarerar härmed vårt fulla ansvar för att den produkt till vilken denna deklaration hänvisar är i överensstämmelse med de standarder eller andra normativa dokument som framställs i direktiv nr 2006 95 EC och 2004 108 EC Ilmoitamme yksinomaisella vastuullamme että tuote jota tämä ilmoitus koskee noudattaa seuraavia standardeja tai muita ohjeellisia ...

Page 4: ...ug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 9 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 10 Only use attachments ac...

Page 5: ...ELOW 1 ANY DAMAGE AND LOSS INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT SPE CIAL CONSEQUENTIAL OR EXEMPLARY ARISING OUT OF OR RELATING TO THE PROD UCT 2 PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER 3 UNAUTHORIZED DISASSEMBLE REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER 4 INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED DUE TO A...

Page 6: ...mer of warranty 5 Preface 7 Features 7 Precautions 8 Precautions for installation 10 Major operating controls and their functions 12 Preparations 15 Camera installation 19 Make a connection 28 Troubleshooting 31 Specifications 32 Standard accessories 34 Optional accessories 35 ...

Page 7: ...s This product is provided with the adaptive black stretch function high resolution of 540 TV lines horizontal and minimum illuminance of 0 6 lx C L 0 05 lx B W for WV CW364S 0 4 lx B W for WV CW334S F1 3 WIDE thanks to the adoption of the newly developed digital signal processor Optional heater unit can be connected When using the optional heater unit the product can be used at temperatures withi...

Page 8: ... conducted Rust on the metal parts or screws may cause the product to fall down resulting in injury or accidents Consult the dealer for the inspections This product shall be installed in a vibra tion free place Failure to observe this may cause screws and bolts to be loosened and consequently to fall resulting in injury Install this product high enough to ensure that people don t hit their heads F...

Page 9: ...touch the dome cover with your bare hands A dirty dome cover causes deterioration of pic ture quality Discoloration on the CCD color filter When continuously shooting a bright light source such as a spotlight the color filter of the CCD may have deteriorated and it may cause discoloration Even when changing the fixed shooting direction after continuously shooting a spotlight for a certain period t...

Page 10: ...rrosive gas is pro duced Locations where it may be dam aged by briny air such as seashores Locations where the temperature is not within 10 C to 50 C 14 F to 122 F When using the optional heater unit the product can be used at temperatures with in 30 C to 50 C 22 F to 122 F and humidity below 90 Locations subject to vibrations This prod uct is not designed for on vehicle use Avoid moist or dusty p...

Page 11: ...nd consequently damage to the screws When a screw is tightened make the screw at a right angle to the surface After tightening the screws or bolts perform visual check to ensure tightening is enough and there is no backlash Do not remove or loosen the screws Do not remove or even loosen the screws 7 pieces on the rear of the camera Otherwise water exposure may cause damage or malfunction of camera...

Page 12: ...ithout the inner dome w Video output cable e Dome cover t Panning table 0 Focus lock knob o Zoom lock knob y Tilting table u Tilting lock screw left and right 5 Inner dome 1 Camera fixing screw 2 Heater output connector 3 Dip switch iAzimuth adjuster 4 Monitor output connector RCA r Panning lock screw LOCK ...

Page 13: ...ght compensation and white balance Simple day night mode selector D N for WV CW334S ON Selects the black white mode if the picture is dark it selects the color mode if the picture is bright enough OFF default Displays the color picture normally Note The simple day night function is estab lished by using the SENSE UP function for black white images The IR filter is secured Day night mode selector D...

Page 14: ...xtremely strong backlight the desired compensa tion effect may not be achieved even if the mode is set to ON to detect the backlight level White balance selector ATW AWC ATW default Activates the automatic color temperature tracking mode The camera continuously measures the color temperature of the light source and automatically adjusts the white balance The adjustment of the color temperature ran...

Page 15: ...lbf ft When using the provided camera attachment make sure that either of the arrow marks faces upward Required pull out capacity of a single screw bolt is 196 N 44 06 lbf or more If a ceiling board such as plaster board is too weak to support the total weight the area shall be sufficiently reinforced When using an optional mounting bracket refer to the operating instructions of the bracket in use...

Page 16: ...e attach the mounting base to the wall or ceiling in the first place next page Mount the camera attachment accessory by using the screws supplied with mounting brack et next page Recommended tightening torque 0 78 N m 0 58 lbf ft Note When installing the camera on the wall or ceiling where cable holes are already provided or when installing the camera with exposed wiring the mount bracket shall be...

Page 17: ...or mounting B B B A A A 51 mm 2 inches ø27 mm 1 1 16 inches Cable access hole Center of mounting base Female thread for conduit For use of the hole A For use of the hole B 138 mm 5 7 16 inches 138 mm 5 7 16 inshes 85 mm 3 11 32 inches 85 mm 3 11 32 inches A For use of the hole Mounting base B B B B A A A A ...

Page 18: ...ng Installation shall be performed in such a manner that MTOP of the camera attachment faces upward Except for the case of connecting the conduit from the top page 27 For ceiling mounting The front side model number indication face of the camera shall be aligned in the direction of the arrow in FRONT on the camera attachment Ensure that any one of the arrows on the mount bracket is aligned with th...

Page 19: ... camera with the protrusion of the camera attachment e Engage the attachment mounting screw of the camera with the camera mounting hole of the camera attachment and rotate the camera in the direction of the arrow to the LOCK position to secure the camera to the camera attachment without any backlash FRONT TOP OP EN LOCK Attachment mounting screw Camera mounting hole Protrusion ...

Page 20: ...n of the camera attachment Important When mounting the camera body cables shall be run between the camera attachment and mounting base as indicated by the arrow in the illustration Cable running as indicated by the arrow is an example Cable running shall be varied with installation environment L O C K O P E N L O C K O P E N Projection ...

Page 21: ... Connect the power cord and the video output cable at the side of the mounting base page 28 Apply waterproof treatment to the con nected section page 26 r Accommodate the connected cables inside the cable guide of the mounting base Important To prevent the cables from being caught when the cover is attached keep the cables inside the cable guide L O C K O P E N L O C K O P E N Projections Make cab...

Page 22: ...s of the base cover Recommended tightening torque 0 78 N m 0 58 lbf ft x Remove the dome cover from the main body by loosening the three fixing screws Loosen the three fixing screws by using the provided bit for tamperproof screw Important Do not hold the inner dome when carrying the camera Otherwise the camera part may fall and it may damage the camera Note Perform the same procedure when replac ...

Page 23: ...era fixing screw red 1 position Important The camera fixing screw shall be securely tightened Otherwise water exposure may cause damage or malfunction of camera or camera dropping may result in injury Recommended tightening torque 0 78 N m 0 58 lbf ft ...

Page 24: ...lockwise Tighten the panning table lock screw after adjusting w Rotate the tilting table to adjust the tilting position of the camera Range 75 This lens can also be rotated in the reverse direction but the image azimuth is reversed In such a case turn the panning table to the 180 side to correct the azi muth image When used at an angle that is close to hor izontal it must be noted that the shadow ...

Page 25: ...the appropriate angle of view Tighten the zoom lock knob w Loosen the focus lock knob and move the knob between FAR and NEAR to obtain the optimum focus Tighten the focus lock knob Note To change the angle of view by moving the zoom lock knob also move the focus lock knob to adjust the focus c Mount the dome cover and inner dome Tighten the screws that have been loos ened in Step 2 in page 22 usin...

Page 26: ...rve this may cause water leakage resulting in malfunction How to wind the supplied butyl tape Stretch the tape by approx twice see the illustration below and wind it around the cable Insuffi cient tape stretch causes insufficient waterproofing Note To install this product outdoors be sure to waterproof the cables The camera body is water proof IEC IP66 or equivalent only when installation specifie...

Page 27: ... on the attachment shall be either of the right or left position To connect conduit from the side or bottom To connect conduit from the top For installation on the wall do not connect the dehumidifying device at the upper side to pre vent water from being stored in the dehumidifying device If water remains inside the dehumidifying device cannot function properly Installation work shall be such tha...

Page 28: ...ngth is shown in the table Type of coaxial cable RG 59 U 3C 2V RG 6 U 5C 2V RG 11 U 7C 2V RG 15 U 10C 2V Recommended maximum cable length m 250 500 600 800 feet 825 1 650 1 980 2 640 l Power connection Precaution The following connections should be made by qualified service personnel or system installers in accordance with local electrical code NEC 725 51 for NTSC model Wire colors functions Camer...

Page 29: ... table for reference The voltage supplied to the camera should be between 10 8 V DC and 16 V DC Resistance of copper wire 20 C 68 F Copper wire size AWG 24 0 22 mm2 22 0 33 mm2 20 0 52 mm2 18 0 83 mm2 Resistance Ω m 0 078 0 050 0 03 0 018 Resistance Ω ft 0 024 0 015 0 009 0 005 Use the formula below to calculate the power cord and power supply L R VA I shall satisfy the inequalitty below 10 8 V DC...

Page 30: ...mounting the heater When servicing pay attention to high temperature on the surface of the heater unit Disconnect the harness and wait until the heater unit cools When the camera is installed and operated in low temperatures below 10 C 14 F normal images may not be obtained immediately after startup In such a case wait around 60 minutes or more How to install the heater unit q Remove the camera s ...

Page 31: ...priately adjusted or is the contrast appropriately adjusted Check whether the monitor settings are appropriate Blurred image Is the dome cover free from contamina tion and or flaws Check the dome cover Is the focus adjusted correctly Check if the focus is adjusted correct ly 25 Is the lens of the camera soiled with dirt or dust Check whether the lens of the camera is clean Damaged power cord sheat...

Page 32: ...bs Finish Main body Aluminum die cast light gray Dome cover Clear polycarbonate resin When using 12 V DC power supply the optional heater unit is unavailable Heater unit WV CW5H option Applicable only when the installation and waterproof process are done properly Camera Image sensor 1 3 type interline transfer CCD Effective pixels NTSC 768 H x 494 V PAL 752 H x 582 V Scanning area 4 9 mm H 3 7 mm ...

Page 33: ... variable focal lens Focal length 2 8 mm 10 0 mm F number F1 3 WIDE F3 1 TELE Focus range 1 2 m Angle of view WV CW364S Horizontal 100 50 WIDE 27 39 TELE Vertical 73 51 WIDE 20 45 TELE WV CW334S Horizontal 100 18 WIDE 27 39 TELE Vertical 73 33 WIDE 20 45 TELE Adjusting angle Panning range 180 to 140 Tilting Range 75 Azimuth Range 100 Dimensions and mass indicated are approximate Specifications are...

Page 34: ...c Warranty card NTSC models only 1 pc The following parts are used during installation procedures Base cover 1 pc Mounting base 1 pc Fixing screw for mounting base 5 pcs incl 1 spare screw Camera attachment 1 pc Bit for tamperproof screw 1 pc Butyl tape 1 pc ...

Page 35: ...35 Optional accessories Dome cover WV CW4S Heater unit WV CW5H Ceiling mount bracket WV Q169 ...

Page 36: ...ecovery and recycling please take these products to designated collection points where they will be accepted on a free of charge basis Alternatively in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on huma...

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