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 Data recovery (in the RAID 5/RAID 6 mode)

If a hard disk drive failure occurs in the RAID 5 or RAID 6 mode, the error display will appear as shown in the following table.
In the RAID 5 mode, it is possible to read data on the other hard disk drives and recover data even when a single hard disk drive 
becomes faulty (1DOWN).
In the RAID 6 mode, it is possible to read data on the other hard disk drives and recover data even when 2 hard disk drives become 
faulty (2DOWN).
When the hard disk drive becomes faulty (down), replace it immediately.
Contact your dealer about purchasing/replacing the hard disk drives.

Important:

  •  In the RAID 5 mode:

    If 2 or more hard disk drives become faulty (2DOWN) or when another hard disk drive becomes faulty during the data recovery, it 

is impossible to recover data.

  •  In the RAID 6 mode:

    If 3 or more hard disk drives become faulty (3DOWN) or when another hard disk drive becomes faulty during the data recovery, it 

is impossible to recover data.

Source

Display/indication during hard disk drive error

Display/indication during data 

recovery

Extension unit

On LCD

RAID 1DOWN: 
A single hard disk drive is faulty.
RAID 2DOWN: 
2 hard disk drives are faulty.
RAID 3DOWN (only in the RAID 6 mode): 
3 hard disk drives are faulty.

During preparation of data recovery:
[RCV START WAIT]
During process of data recovery 
(writing data):
[RECOVERING XX%]
(Indicates only on extension unit)

HDD access indicator

Lights red:
Indicates that the respective hard disk drive is faulty (which 
can be recovered by replacing the hard disk drive).

•  In the RAID 5 mode, it indicates that the hard disk 

 

drive is the first faulty drive.

•  In the RAID 6 mode, it indicates that the hard disk 

drives are the first and second faulty drives.

Blinks red:
Indicates that the respective hard disk drive is faulty (which 
cannot be recovered even by replacing the hard disk 
drive).

•  In the RAID 5 mode, it indicates that the hard disk 

 

drive is the second faulty drive.

•  In the RAID 6 mode, it indicates that the hard disk 

 

drive is the third faulty drive.

Lights red and orange alternately:
Indicates that the hard disk drive is 
currently being recovered in the RAID 
5/RAID 6 mode.

Recorder

Error log
Refer to the manuals pro-
vided with the recorder for 
further information.

•  RAID 1DOWN

 

Recorder: MAIN RAIDm 1 DOWN 
Extension unit: EXTu RAIDm 1 DOWN

•  RAID 2DOWN

 

Recorder: MAIN RAIDm 2 DOWN 
Extension unit: EXTu RAIDm 2 DOWN

•  RAID 3DOWN

 

Recorder: MAIN RAID6 3 DOWN 
Extension unit: EXTu RAID6 3 DOWN

m: Operational mode 
u: Unit number

RAID recovery failure:

•  Recorder:

 

MAIN RAIDm RECOVERY FAILURE

•  Extension unit:

 

EXTu RAIDm RECOVERY FAILURE

m: Operational mode
u: Unit number

Summary of Contents for WJ-HDE400

Page 1: ... this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual Installation Guide Extension Unit Model No WJ HDE400 WJ HDE400 G 1 2 3 4 5 6 7 8 9 ...

Page 2: ...s must be earthed IMPORTANT The wires in this mains lead are coloured in accordance with the follow ing code Green and yellow Earth Blue Neutral Brown Live As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The wire which is coloured green and yellow must be connected to the terminal...

Page 3: ...SS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR ANY PARTICULAR PURPOSE OR NON INFRINGEMENT OF THE THIRD PARTY S RIGHT THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS CHANGES ARE ADDED TO THE INFORMATION HEREIN AT ANY TIME FOR THE IMPROVEMENTS OF THIS PUBLICATION AND OR THE CORRESPONDING PRODUCT S Disclaimer of warranty ...

Page 4: ... your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the app...

Page 5: ...unit 18 Turn on the power of the extension unit 18 Turn off the power of the extension unit 18 Operations using the buttons on the front panel 19 Operational mode display standby display 19 When the operational mode is S Single 19 When the operational mode is RAID5 or RAID6 19 Reset the settings to the default 20 HDD Unit 21 Handle the hard disk drives 23 Install the HDD units 24 Install link all ...

Page 6: ...cov er data even if 2 hard disk drives became faulty Operation in the RAID mode is one of the solutions as the HDD fault tolerance sys tem that prevents data loss when handling a large amount of data on a large amount of storage To use in the RAID 5 or the RAID 6 mode it is necessary to install 3 or more hard disk drives and 4 or more hard disk drives respectively Logical disk capacity when using ...

Page 7: ... 000 hours of operation to prevent data loss from disk failures When hard disk drive trouble occurs replace it immediate ly Contact your dealer about servicing Prevent condensation from forming on the surface of the hard disk drive If this happens do not turn on the power of this product Instead leave it switched off for around 2 hours Wait until the dew evaporates in any of the following cases Th...

Page 8: ...of the unit Do not block the front and rear for smooth ventilation Keep the unit 5 cm 1 97 or more away from the both sides and the upper side Keep clean the ventilation openings of the unit to prevent overheating A lifetime of the cooling fan is limited by use Avoid placing this product near noise sources If this product is placed near noise sources such as fluorescent lamps noises may be produce...

Page 9: ... faulty drive Lights red and orange alternately Indicates that the hard disk drive is currently being recovered in the RAID 5 RAID 6 mode It may appear that the indicator lights orange when recovery is being processed at high speed Note Basically each indicator will indicate the status of the respective hard disk drive HDD1 HDD9 Important When the indicator lights red in the RAID 5 mode replace th...

Page 10: ...tension unit from running e g thermal error cooling fan malfunction etc t Operation indicator OPERATE Lights green when the power is turned on and goes off when the power is turned off y Arrow buttons up down left and right Use these buttons to move the cursor or to enter values on the LCD u SET button Use this button to determine the edited setting item on the LCD i ESC button Use this button to ...

Page 11: ...ation in the RAID 5 RAID 6 mode the indicator will light blink red Blinks green Indicates that the respective hard disk drive is being accessed Off Indicates that the respective hard disk drive is not being accessed Lights red Indicates that the respective hard disk drive is faulty which can be recovered by replacing the hard disk drive In the RAID 5 mode it indicates that the hard disk drive is t...

Page 12: ...ground oscillation or noise may be produced e Power cord inlet AC IN Connect the provided power cord to this inlet r POWER switch Turns the power of the extension unit on and off t Handle for maintenance Pull this handle after removing the 5 screws indicated by the triangles to open the rear panel for maintenance such as replacement of the fan etc y Cable clamp fixing hole Attach the provided cabl...

Page 13: ...ctor end of the connection cable and then hold the connector end of the connection cable Make sure that the connection cable is connected firmly Note Overhead view 1 Hold the connector end of the connection cable by tightening the clamp It may be difficult to hold the connector end when the cable clamp is not slid all the way to the connector end side 2 To slide the cable clamp in the direction of...

Page 14: ...led they will automatically be formatted According to your needs determine the operational mode Page 29 Refer to the manuals provided with the recorder for further information b When changing the assignment of the recording areas on the hard disk drives display the disk configuration menu from the setup menu and format the hard disk drives Refer to the manuals provided with the recorder for furthe...

Page 15: ...the ventilation openings or slots to prevent the extension unit from overheating Install the extension unit in a rack Install the extension unit in an EIA standard 19 inch rack Depth 550 mm or more Note Use four M5 x 12 screws locally procured to install the extension unit in a rack Installation procedure 1 Remove the five rubber feet from the bottom of the extension unit using a flathead screwdri...

Page 16: ...ecome unstable or recording may fail Do not leave the connected cables unnecessarily long and loose If the wiring route is unnecessarily detoured or the distance between devices is too far it may cause malfunction Do not wind the cable in a coil The unit numbers are only for the above connection example Refer to the manuals provided with the recorder for how to check the unit numbers of the connec...

Page 17: ...ample of a connection with Network Disk Recorder WJ ND400K Important Use only the connection cable provided with the extension unit when connecting the extension unit and the network disk record er Fix the connection cable with the cable clamp to prevent disconnection or an unstable connection that may cause recording fail ures or an unstable system Do not wind the cable in a coil 4 5 3 2 1 Extens...

Page 18: ... the manuals provided with the recorder 1 Stop recording on the recorder Stop all recordings on the network disk recorder Stop all playbacks 2 Turn off the power of the recorder by pressing the POWER switch at the rear of the network disk recorder Turn off the power of the network disk recorder after con firming that all the HDD access indicators are off The OPERATE indicator on the network disk r...

Page 19: ... above even in the RAID 6 mode during data recovery Operations using the buttons on the front panel Operational mode display standby display The current operational mode and the internal temperature will be displayed on the LCD Refer to the manuals provided with the recorder for information on how to display the disk configuration menu from the setup menu and format the hard disk drives etc When t...

Page 20: ...ssing the POWER switch while holding down the SET button until the INIT SETUP indication is displayed 2 Move the underscore mark below YES using the arrow button left or right and then press the SET button 3 Reset of the settings will start 4 When the reset of the settings is complete he fol lowing indication will be displayed When the reset fails the FAILURE indication will be dis played In this ...

Page 21: ... the following Before touching a hard disk drive release static elec tricity from your body using an anti static grounding strap etc Even after releasing static electricity hold the side of the hard disk drive when carrying it To prevent dam age to the hard disk drive from static electricity do not touch the circuit board and the connectors of the hard disk drive Use an anti static mat and an anti...

Page 22: ...ws 0 49 N m 5 kgf cm use a low torque powered screwdriver or a torque screwdriver 2 Fix the bottom of the hard disk drive with the HDD canister using the 2 provided screws for HDD canis ter installation Tightening torque for the screws 0 49 N m 5 kgf cm use a low torque powered screwdriver or a torque screwdriver HDD fixing screw HDD fixing screw HDD fixing screw ...

Page 23: ...ng multiple hard disk drives use the same model If different models are used together even when the capacities of them are the same the available capacity may be a few percent smaller Insert the HDD units one by one in order starting from HDD1 The leftmost slot of the HDD slots is HDD1 and the rightmost one is HDD9 Once the operation has started in the RAID 5 or RAID 6 mode do not change the posit...

Page 24: ...SET button 10Select the HDD slot number to which the HDD unit is to be inserted using the arrow button up or down and then press the SET button Install the HDD units It is possible to install the HDD units without stopping the operation Refer also to the manuals provided with the recorder 1 After inserting the provided key into the key hole on the front cover push and turn it to the right to open ...

Page 25: ...ormed on the net work disk recorder after the recognition process is com plete 3 Hold down the USE button for 2 seconds or more The buzzer will sound 4 Press the arrow button up or down repeatedly until the HDD Operation indication is displayed 5 Press the SET button 11Move the underscore mark below YES using the arrow button left or right and then press the SET button The installed HDD unit will ...

Page 26: ...ayed 4 Press the SET button 5 Press the arrow button up or down repeatedly until the Remove HDD indication is displayed 1 2 6 Press the arrow button up or down repeatedly until the Link EXT indication is displayed 7 Move the underscore mark below YES using the arrow button left or right and then press the SET button 8 Select the HDD slot number to which the HDD unit is to be inserted using the arr...

Page 27: ...ve When using a recorder not a network disk recorder refer to the manuals provided with the recorder for how to operate 3 2 2 1 2 1 6 Move the underscore mark below YES using the arrow button left or right and then press the SET button 7 Select the device from which the HDD unit is to be removed network disk recorder MAIN extension unit x EXTx using the arrow button up or down and then press the S...

Page 28: ...nit after confirming that all the HDD access indicators are off 1 Hold down the removal knob on the HDD unit 2 Pull the lever up 3 Pull the HDD unit out from the HDD slot Pull the HDD unit out carefully so as not to drop it and handle it gently so as not to give it a shock or vibration 3 2 2 1 Remove all the HDD units in the extension unit at the same time It is possible to remove link off all the...

Page 29: ...remaining capacity of the hard disk drive Hour meter Operational mode of the hard disk drive Time and date range of the images recorded on the hard disk drive Note It is impossible to remove all the HDD units in the exten sion unit using the buttons and the LCD on the front panel when running in the RAID 5 or RAID 6 mode Refer to page 31 for information on how to replace a faulty hard disk drive W...

Page 30: ...de 3 hard disk drives are faulty During preparation of data recovery RCV START WAIT During process of data recovery writing data RECOVERING XX Indicates only on extension unit HDD access indicator Lights red Indicates that the respective hard disk drive is faulty which can be recovered by replacing the hard disk drive In the RAID 5 mode it indicates that the hard disk drive is the first faulty dri...

Page 31: ...lty 2DOWN in the RAID 6 mode the data recovery of the second faulty drive will start after the recovery of the first one is complete 1 1 2 Replacement of a faulty hard disk drive in the RAID mode In the RAID 5 mode it is possible to read data on the other hard disk drives and recover data even when a single hard disk drive becomes faulty 1DOWN In the RAID 6 mode it is possible to read data on the ...

Page 32: ...ation slots on the front or both sides of the recorder are not blocked 8 Temperature inside the extension unit is too high low Use the extension unit at appropriate ambient temperatures 7 When the error indicator blinks orange the temperature inside the exten sion unit may be too high Check whether dust is collected around the fans or not The extension unit is not rec ognized Make sure that the co...

Page 33: ... from HDD1 to HDD9 Insert the HDD units one by one in order starting from HDD1 24 The respective hard disk drive is faulty in the RAID 5 or RAID 6 mode The HDD access indicator respective to the hard disk drive that failed first will light red and the indicators respective to the other failed hard disk drive will blink red 30 Cannot recover data after replacing the HDD units in the RAID 5 RAID 6 m...

Page 34: ...ors are worn out This may result in electric shock or a fire Remove the power plug from the AC outlet immediately and refer to qualified service personnel The power cord plug and connectors get hot during use The power cord gets hot when bent or stretched The EXTu ERR INITIAL ERR indication is displayed on the LCD of the network disk recorder u Unit number Connect the extension unit again after re...

Page 35: ...to 9 hard disk drives can be installed RAID 5 Available only when 3 or more hard disk drives are installed RAID 6 Available only when 4 or more hard disk drives are installed Input output External input connector EXT IN High speed serial interface 1 5 Gbps theoretical value x1 Standard accessories Installation Guide this book 1 pc Warranty for U S field only 1 pc The followings are for installatio...

Page 36: ...ect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact y...

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