Panasonic WJ-GXE500 Operating Instructions Manual Download Page 60

60

  •  Are you accessing the wrong IP address? 

    Check the connection as follows
    With the Windows command prompt,
    > ping "IP address of the unit"
    If there is reply from the unit, the connection is normal.
    If not, proceed either of the following.

 

•  Reboot the unit and change the IP address by 

using the Panasonic IP setup software within 20 
minutes after the restart.

 

•  Reboot the unit while holding the [INITIAL SET] 

button on the unit. The unit will be initialized and 

the IP address will return to the default setting 
"192.168.0.10".

 

  After the unit is initialized, access the unit and set 

the IP address again. (When the unit is initialized, 

all the settings of the unit previously configured on 

the setup menus will be initialized.)

54

Installation 

Guide

Troubleshooting

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a prob-
lem is not described below.

  •  Is the power of the unit on?

    Check if the power of the unit is turned on.

  •  Is the LAN cable (category 5 or better) firmly connect

-

ed to the network connector of the unit?

Installation 

Guide

Installation 

Guide

  •  Are the set IP addresses valid?

  •  Is the link LED lit?

    When it is not lit, connection to a LAN may not be 

established or a network may be not working correct-
ly.

    Check if the cables have any contact failure or if the 

wiring is correct or not.

Reference  

pages

Cause/solution

Symptom

Cannot access from the 
web browser.

Installation 

Guide

54

Summary of Contents for WJ-GXE500

Page 1: ...ctions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual Operating Instructions Network Video Encoder Model No WJ GXE500 WJ GXE500E ACT 10BASE T 100BASE TX OPERATE LINK SD CARD ERROR Network Video Encoder WJ GXE500 ...

Page 2: ...t the unit Default reset 23 Viewing Help 24 Displaying the Help screen 24 Display the setup menu from a PC 25 How to display the setup menu 25 How to operate the setup menu 26 About the setup menu window 27 Setup menu and its items 28 Basic page 30 Basic tab 30 SD memory card tab 31 Log tab 33 Image Audio page 34 JPEG H 264 tab 34 JPEG MPEG 4 tab 37 Image Position tab 40 Audio tab 41 Coaxial RS 48...

Page 3: ... registered trademarks Microsoft Windows Windows Vista Internet Explorer ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Adobe the Adobe logo and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries SDHC logo is a trademark Other names o...

Page 4: ...pgrade tab of the Maintenance page page 22 Refer to your dealer for the software licensing About the network security Equipped security functions The following security functions are featured in this unit q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the unit by setting the host authentication and or the user authen tic...

Page 5: ...Press the Enter key on the keyboard The Live page will be displayed Refer to page 7 for further information about the Live page When On is selected for User authentication the authentication window will be displayed before display ing live images for the user name and password entries The default user name and password are as follows User name admin Password 12345 Step 1 Start up the web browser S...

Page 6: ...sion pages 34 to 40 H 264 or MPEG 4 images will be displayed When Off is selected a JPEG image will be displayed It is possible to dis play a JPEG image even when On is selected for H 264 or MPEG 4 transmission The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc Refresh interval of JPEG images When Ch1 only is selected fo...

Page 7: ...ge 11 t Compression buttons H 264 MPEG 4 button The letters H 264 or MPEG 4 will turn green and an H 264 or MPEG 4 image will be displayed When On is selected for H 264 transmission or MPEG 4 transmission of H 264 1 or MPEG 4 1 the H 264 or MPEG 4 button will be dis played Pages 34 and 37 JPEG button The letters JPEG will turn green and JPEG image will be displayed y Image capture size buttons The...

Page 8: ...ation will start Click the Stop button to stop the operation The selected operation will stop when the camera panning tilting zooming focusing is operated Auto track Performs auto track when the camera supports auto track AUTO TRACK Auto pan Automatically pans between the start position and the end position set in advance Even when the camera is operated for zooming or focusing the camera continue...

Page 9: ...rns on off the audio reception hear audio from the unit on a PC This button will be displayed only when Mic input Interactive Half duplex or Interactive Full duplex is selected for Audio transmission recep tion on the setup menu Page 41 When this button is clicked the button will turn into the button and audio from the unit will not be heard Audio volume can be adjusted Low Middle High by moving t...

Page 10: ...ick a desired point in the main area on the Live page that is to be the center of the angle of view The camera moves to adjust the position in order to set the clicked point as the center 1 Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 50 3 Operable by users who ...

Page 11: ...ion about the compatible PTZ cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When the power is turned off or the Ethernet cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable Regardless of the settings of the registered device the images will be displayed altered to the as...

Page 12: ...The SD recording status indicator will light red while images are being recorded on the SD memory card Page 7 The save interval frame rate can be configured on the SD memory card tab of the Basic page Page 31 Step 4 Click the Stop button to stop saving images on the SD memory card Step 5 Click the Close button to close the window Note The destination directory to which data are to be saved will be...

Page 13: ...alarm occurrence Important When Polling 30 sec is selected for Alarm status update mode page 30 the Alarm occurrence indica tion button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the Alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connecto...

Page 14: ...ges 48 and 52 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the unit is in the alarm state The settings for Panasonic...

Page 15: ...fic the number of the transmitted images may not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card Transmit images at a designated interval or period FTP periodic image trans mission Images can be transmitted at a designated interval or period To transmit images at a designated int...

Page 16: ... tab of the Basic page Page 31 To use the SD memory recording function featured in Panasonic s network disk recorder select Off for FTP peri odic image transmission page 56 and FTP error for Save trigger page 31 We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occur rence in files saved in the SD memory card regardless of what the cause may be No...

Page 17: ... the log list window Note When Not use is selected for SD memory card the error log list of manual saving and the FTP peri odic image transmission function will not be dis played Step 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be dis played Note When saved images are on the SD memory card clicking the time and date of the alarm ...

Page 18: ...gs will be filed every one hour FTP trans error log Logs will be filed every one hour Ch The channel will be displayed Event The event type will be displayed The event types will be displayed only when displaying the alarm log list TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alar...

Page 19: ...ry card with selected value for the Transmission interval setting on the FTP img trans tab is 1 min or less Page 56 About the playback page Number of images When clicking a time and date listed on the log list win dow total number of images associated with the clicked time and date and the number of the currently displayed image will be displayed Note Enter the desired number of image and press th...

Page 20: ...this button is clicked during pausing the frame next to the currently displayed frame will be dis played Note When the mouse button is held down while the mouse pointer is on this button the image number will be incremented When the mouse button is released the increment of the image number will stop and the image num ber displayed at the moment when the mouse but ton is released will be displayed...

Page 21: ...erwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of this unit is turned off When not using the SD memory card the logs will be deleted when the power of this unit is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the previous 1...

Page 22: ...e confirmation window will be displayed When Do not reset the settings to the default after the upgrade is selected the confirmation window will not be displayed Important Before starting the upgrade select Off for FTP periodic image transmission on the FTP img trans tab of the Network page Page 56 After completing the upgrade be sure to delete temporary internet files Page 64 Upgrade the firmware...

Page 23: ...and table and HTML file to the default Note that the network settings will not be reset It is impossible to operate the unit for around 5 minutes after the initialization Note The following network settings will not be reset On Off for DHCP IP address subnet mask default gateway HTTP port line speed bandwidth control bit rate time date Camera restart Click the Execute button to restart all the cam...

Page 24: ...peration or setup methods on screen display the Help screen Displaying the Help screen Step 1 Click the Setup button The setup screen is displayed Step 2 Click Help The Help screen is displayed Note As for the Help page only English version is avail able ...

Page 25: ... page 50 for how to configure the access level How to display the setup menu Step1 Display the Live page Page 5 Step 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed Step 3 Click the OK button after entering the user name and the password The setup menu will be displayed Refer to page 28 for further information about this menu ...

Page 26: ...ch setting item displayed in the frame on the right of the window Step 3 After completing each setting item click the Set but ton to apply them Important When there are two or more Set and Execute but tons on the page click the respective button to the edited setting item Example When completing the setting items in field A click the Set button A 1 below field A The edited settings in field A will...

Page 27: ...tems on each tab is described 4 Status display area The name of the unit whose settings currently being configured will be displayed In addition when an alarm occurs while the VMD area tab is being displayed the alarm occurrence indication button will be displayed 5 Setup page Pages of each setup menu will be displayed There are tabs for some setup menus 5 Setup page 4 Status display area 3 Help w...

Page 28: ...camera is displayed Configure the set tings relating to camera operations using the operation panel Refer to the operating instructions of camera for fur ther information about the settings 40 Audio Configure relating to the settings relating to audio 41 Coaxial RS 485 Configure the settings relating to the video synchronization type camera control cable compensation and RS 485 communication 42 Mu...

Page 29: ...et service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address 54 DDNS Configure the settings relating to DDNS To use the DDNS function it is necessary to connect to the dedicated DDNS server 55 SNMP Configure the settings relating to SNMP It is possible to check the status of the unit by connecting to the SNMP manager When using the S...

Page 30: ...ight Display style Opaque Transparent SD memory card error LED 3 On Off Alarm status update mode 4 5 Polling 30sec Real time Alarm status reception port 6 1 65 535 Default 31 004 Automatic installation of viewer software 7 8 On Off Important 7 It is impossible to display images and to receive transmit audio between the unit and the PC when the viewer software Network Camera View 4 is not installed...

Page 31: ...s PAL model 0 08fps 0 17fps 0 28fps 0 42fps 1fps Number of imag es to be saved 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics Image capture size 8 QVGA VGA SD memory card infor mation Remaining capacity 9 Format 10 SD memory card images Access img 11 12 Important 1 When the image refresh interval is short notification recording timing or interval may become ...

Page 32: ... memory card select a level to be notified at from the following 4 Select FTP error when using the FTP periodic transmission function and when images are to be trans mitted to the FTP server at an alarm occurrence When selecting Alarm input select the channel to save the images on the SD memory card 5 The overwrite setting will be as follows according to the Save trigger setting FTP error Will not...

Page 33: ...efer to page 28 for general information about this tab Refer to page 17 for how to operate Setup items Setting values Underlined default Alarm Save logs On Off Name of the destination directory for downloaded images Default setting C nwcam Manual Save logs On Off Name of the destination directory for downloaded images Default setting C nwcam FTP error Save logs 1 On Off Name of the destination dir...

Page 34: ...pture size QVGA VGA Transmission priority 12 Constant bit rate Frame rate Frame rate 13 14 NTSC model 1fps 3fps 5fps 7 5fps 10fps 15fps 20fps 30fps PAL model 1fps 3 1fps 4 2fps 6 25fps 8 3fps 12 5fps 20fps 25fps Max bit rate per client 15 16 17 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Unlimited Image quality 18 Low Motion priority Normal Fine Imag...

Page 35: ...rate Frame rate Frame rate 13 14 25 NTSC model 1fps 3fps 5fps 7 5fps 10fps 15fps 20fps 30fps PAL model 1fps 3 1fps 4 2fps 6 25fps 8 3fps 12 5fps 20fps 25fps Max bit rate per client 15 16 17 25 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Unlimited Image quality 18 25 Low Motion priority Normal Fine Image quality priori ty Refresh interval 19 25 0 2s 0...

Page 36: ... images or JPEG images on the Live page will be available 6 When On is selected for H 264 transmission in H 264 1 and H 264 2 H 264 images are viewable using other devices with each setting 7 When On is selected H 264 images and audio will be transmitted using the HTTP port 8 When On is selected only Unicast port AUTO will be available for Transmission type 9 When On is selected H 264 images may n...

Page 37: ... Ch1 only Ch1 2 Ch1 3 Ch1 4 JPEG Ch1 Ch4 Refresh interval JPEG 3 NTSC model 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 15fps 30fps PAL model 0 08fps 0 17fps 0 28fps 0 42fps 1fps 2 1fps 3 1fps 4 2fps 5fps 8 3fps 12 5fps 25fps Image capture size QVGA VGA Image quality 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Video encoding format H 264 MPEG 4 MPEG 4 1 MPEG 4 transmission 4 5 6...

Page 38: ...3 239 192 0 24 Ch4 239 192 0 26 Multicast port 21 1 024 50 000 Default Ch2 37006 Ch3 37008 Ch4 37010 Multicast TTL HOPLimit 23 24 1 254 Default 16 MPEG 4 2 MPEG 4 transmission 4 5 6 On Off Internet mode over HTTP 7 8 9 10 11 On Off Image capture size 25 QVGA VGA Transmission priority 12 25 Constant bit rate Frame rate Frame rate 13 14 25 NTSC model 1fps 3fps 5fps 7 5fps 10fps 15fps 20fps 30fps PAL...

Page 39: ...he settings of a proxy server or a firewall In this case refer to the network adminis trator 1 When this setting is changed the unit will reboot automatically 2 i PRO Series does not support D1 if not specified As of May 2010 3 When On is selected for MPEG 4 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected 4 When On is sele...

Page 40: ...en Constant bit rate is selected for Transmission priority this setting is available 19 Depending on the setting or photographic subject images may not be refreshed at the exact designated interval 20 When Multicast is selected set the value of Bandwidth control bit rate on the Network tab of Network page greater than the total value of Max bit rate per client of all the channels in use 21 The fol...

Page 41: ...he operation panel Use the following buttons on the operation panel to operate the Camera setup page using a PC Audio tab Refer to page 28 for general information about this tab Setup items Setting values Underlined default Audio transmission reception 1 2 3 4 Off Mic input Audio output Interactive Half duplex Interactive Full duplex Audio bit rate 5 16kbps 32kbps Mic input volume Camera to PC Mic...

Page 42: ...port MANUAL is selected for Transmission type When Off is selected for H 264 transmission or MPEG 4 transmission pages 34 and 37 or when Unicast AUTO or Multicast is selected for Transmission type it is not necessary to enter the trans mission port number Coaxial RS 485 tab Refer to page 28 for general information about this tab Setup items Setting values Underlined default Coaxial Video sync 1 2 ...

Page 43: ...Less than 400 m 1 300 ft M 400 m 1 300 ft to 700 m 2 300 ft L 700 m 2 300 ft to 1 200 m 4 000 ft 8 When cameras with the different RS 485 protocols for example cameras manufactured by Panasonic and those manufactured by Pelco Inc in the same RS 485 communication line the cameras will not work correctly 9 Select the communication protocol that is compliant with the specifications of the connected c...

Page 44: ...None blank Ch No 3 Ch1 Ch2 Ch3 Ch4 Camera title 4 Default None blank Group D Cam 13 Cam 16 IP address 1 2 Default None blank Ch No 3 Ch1 Ch2 Ch3 Ch4 Camera title 4 Default None blank 1 When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Page 54 2 Regardless of the settings of the registered device the images will be displayed alt...

Page 45: ...name Default None blank File name Default None blank Post alarm Transmission interval 7 NTSC Model 0 1fps 0 2fps 0 33fps 0 5fps 1fps PAL Model 0 08fps 0 17fps 0 28fps 0 42fps 1fps Number of images 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics Recording duration 8 Default 100 sec Image capture size QVGA VG...

Page 46: ... will be output for around 20 seconds when the power of the unit is turned on VMD area tab Refer to page 28 for general information about this tab Setup items Setting values Underlined default Ch No 1 2 3 4 Area 1 White 2 Blue 3 Green 4 Red Status On Off Detection area 1 10 Default 1 Detection sensitivity 1 15 Default 8 VMD information addition Information addition 1 2 On Off Important The alarm o...

Page 47: ...ctive outline col ors The Status of the outline to be set for the area will become Valid Step 2 Adjust Detection area and Detection sensitivity using the slide bar The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as neces sary Step 3 Click the Set button after complet...

Page 48: ... memory card has become insufficient When the SD memory card has failed to mount When the video loss is recovered 3 Notification mail will be sent with the following message The message to be sent differs depending on the status of the SD memory card The SD memory card is full This message will be sent when the SD memory card becomes full The SD memory card cannot be recognized This message will b...

Page 49: ...ey are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 995 10 669 10 670 Face detection tab Refer to page 28 for general information about this tab Setup items Setting values Underlined default Face detection Face detection 1 2 3 4 On Off XML notification Important When Multicast is selected for Transmission type on the JPEG H 264 or JPEG MPEG 4 tab and On is selected for Priority stream...

Page 50: ...unavailable 3 Live only Only displaying live images is available The unit setting configuration and camera control are unavailable 4 The registered users will be displayed in the drop down list as follows User name access level Host auth tab Refer to page 29 for general information about this tab Setup items Setting values Underlined default Host auth On Off IP address 1 2 Default None blank Acces...

Page 51: ...5fps 30fps PAL model 0 08fps 0 17fps 0 28fps 0 42fps 1fps 2 1fps 3 1fps 4 2fps 5fps 8 3fps 12 5fps 25fps Image capture size 3 QVGA VGA 1 When On is selected for Activation of Priority stream number of users who can access the unit may be limited 2 When On is selected for H 264 transmission or MPEG 4 transmission or Ch1 only is not selected for Ch selection the refresh interval may be longer than t...

Page 52: ...s on the Network tab of the Network page Page 54 2 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 995 10 669 10 670 3 When you don t know the authentication method to send e mails refer to the network administrator FTP tab Refer to page 29 for general information about this tab Setup items Setting values Underlined default FTP se...

Page 53: ...h Lisbon London Important 2 Use an NTP server when the more accurate time date setting is required for the system operation When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network tab of the Network page Page 54 1 When Manual is selected the time set on the Basic tab on the Basic page will be used as the stan dard time of the unit Page 30 3 T...

Page 54: ... are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server 4 To establish connections beyond the router via an IP address entered manually use an IPv6 compatible router and activate the auto configuration function of IP address In addition set an IPv6 address includ ing prefix information given by the IPv6 com...

Page 55: ...one blank User name Default None blank Password Default None blank Access interval 1min 10min 30min 1h 6h 24h When communicating using IPv4 obtain a global IP address from the DHCP server To access this unit via the Internet it is necessary to configure the settings for the DDNS function When using the DDNS function it is possible to access with Host name registered in the DDNS server nmdns net To...

Page 56: ...ture size QVGA VGA FTP image transmission schedule Schedule 1 3 Mon Tue Wed Thu Fri Sat Sun On Off 24h On Off Hour start 00 23 hour Default 00 Minute start 00 59 minute Default 00 Hour stop 00 23 hour Default 00 Minute stop 00 59 minute Default 00 Important 1 When Alarm input or Manual is selected for Save trigger on the SD memory card tab the FTP peri odic image transmission function will become ...

Page 57: ... 00 Minute stop 00 59 minute Default 00 1 Alarm permission Alarm input terminal alarm 1 2 and 3 will be received during the period of the sched ule 2 VMD permission The video motion detection VMD function will be active during the period of the sched ule 3 Access permission Users whose access level is set to 2 and 3 on the User auth tab of User mng page can access the unit only in the period of sc...

Page 58: ...S set tings are configured correctly The DNS server may be down Ask the network administrator The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Indication Description Category FTP server error Connection error Internal error Failed to resolve the FTP server address from DNS Failed to...

Page 59: ...er may be down Ask the network administrator The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the unit will be displayed when On is selected for Host auth Time correction succeeded An error occurred in the NTP function Check if the NTP settings are configured correctly Entered user name or password may be incorrect Check if the...

Page 60: ...reviously configured on the setup menus will be initialized 54 Installation Guide Troubleshooting Before asking for repairs check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a prob lem is not described below Is the power of the unit on Check if the power of the unit is turned on Is the LAN cable...

Page 61: ...4 Is the entered password correct Restart the web browser and enter the password again Access to the SD memory card may be failed Restart the browser and retry to obtain images 50 Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be accessed When the unit and the PC are connected in the same subnet Are the IP addresses of the un...

Page 62: ... section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window Is the brightness setting set at an appropriate level Click the Normal button of Brightness Was the power of the unit turned off soon after the settings had been changed Wait for around 10 seconds or more when turning off the power of the unit after the setting ch...

Page 63: ... View 4 is installed 4 Download of files using Internet Explorer may be dis abled Click Internet Options on the Tool menu of Internet Explorer and Security tab Then click the Custom Level button to open the Security Setting win dow Under Download select Enable for Automatic prompting for file downloads Click the OK button The Warning window will be displayed Click the Yes button Cannot download th...

Page 64: ...enu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet files section on the General tab The firewall function of the anti virus software may be filtering the port of the unit Exclude the port number of the unit from the list of the port numbers to be filtered by the anti virus software Is Off selected for SD memory card ...

Page 65: ... is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration When displaying H 264 or MPEG 4 images on two or more web browser win dows images from two or...

Page 66: ...g message is dis played on the information bar Pop up blocked To see this pop up or additional options click here The following message is dis played on the information bar This site might require the following ActiveX control nwcv4setup exe from Panasonic System Networks Co Ltd Click here to install Pop up blocked To see this pop up or additional options click here Reference pages Cause solution ...

Page 67: ...ack bars appear instead of images on both edges of the screen Black bar s also appear s even in the VGA mode when signals not compliant with the standard in your locality are transmitted Such a phenomenon occurs when the video fre quency of a camera and that of the unit are not fully synchronized When using cameras supporting the VD2 syn chronization Select Int for Video sync and then select On fo...

Page 68: ... pics 15 000 pics 7 500 pics 3 750 pics 640 000 pics 320 000 pics 160 000 pics 80 000 pics 40 000 pics 20 000 pics 10 000 pics 5 000 pics 512 000 pics 256 000 pics 128 000 pics 64 000 pics 32 000 pics 16 000 pics 8 000 pics 4 000 pics 672 000 pics 336 000 pics 168 000 pics 84 000 pics 42 000 pics 21 000 pics 10 500 pics 5 250 pics 160 000 pics 80 000 pics 40 000 pics 20 000 pics 10 000 pics 5 000 ...

Page 69: ...m ory card ran out the older images will be overwritten by the newer images Even when available capacity of the SD memory card is enough the older images will be overwritten by the newer images when more than 5 000 logs are filed since associated images are to be deleted when the logs are deleted Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwrit...

Page 70: ...s Will not be saved Images Will not be saved Logs Will not be saved Images Will not be saved Logs Will not be saved Images Will be saved When available capacity of the SD mem ory card ran out the older images will be overwritten by the newer images To display images on the SD memory card it is nec essary to copy them onto the PC first Page 31 Logs Will not be saved Images Will be saved When availa...

Page 71: ...ed Logs Will not be saved Images Will not be saved Logs Will not be saved Images Will not be saved On FTP error Save logs SD memory card tab SD memory card Use Save trigger FTP error Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kep...

Page 72: ...memory recording function of Panasonic network disk recorder Destination where log files are to be saved File name01 01 Image failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_0110010101230000 jpg Image captured at the alarm occurrence Ex img011001010123000001 jpg Image saved manually Ex img_011001010123000001 jpg Directory structure of drive B ...

Page 73: ...w Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca Panasonic System Networks Co Ltd 2010 N0310 1040 3TR006390BZB Printed in China For European and other fields Panasonic Corporation http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525...

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