Panasonic WH-R13C Operating Instructions Manual Download Page 3 | Manualshive

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Before UseBefore Use

Operations

Reference

Contents

Before Use

Package contents ........................................................... 4
Warning to hearing aid dispensers .................................. 6
Important notice for prospective hearing aid users ............ 7

Children with hearing loss ................................... 8
Safety precautions .............................................. 9
Usage instructions ............................................ 16

Operations

Component description ................................................ 20
Basic operational flow .................................................. 20
i-i. Battery insert/removal with Battery Easy Care Tool ........21
i-ii. Manual battery insert/removal ................................. 24
ii. Wearing the hearing instrument ................................ 25

iii. Turning on the hearing instrument ................ 26
iv. Adjusting the memory switch ....................... 27
v. Adjusting the volume control......................... 28
vi. Turning off the hearing instrument ............... 29
vii. Removing the hearing instrument ................ 29
Use with telephone .......................................... 30

Reference

Carrying case ............................................................... 30
Hearing instrument dryer .............................................. 31
Setting the hearing instrument in the hearing instrument dryer . 32
Wax guard replacement ............................................... 34
Removing the eartip ..................................................... 35
Attaching the eartip ..................................................... 36
Retention loop setup .................................................... 38
Receiver unit replacement ............................................. 40
Top cover replacement ................................................. 41

Cleaning and maintenance ............................... 42
For first-time users ............................................ 43
Troubleshooting guide ...................................... 44
How family and friends can help ....................... 46
Performance .................................................... 47
Specifications ................................................... 55
Information ...................................................... 56
FCC compliance ................................................ 59
Warranty and customer service .............Back cover

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Summary of Contents for WH-R13C

Page 1: ...nd thoroughly understand this entire document before attempting to set up and operate the hearing aid Failure to follow the operating instructions may result in poor performance of the hearing aid or even can result in serious and sometimes permanent bodily injury Keep this document for future reference If you have any questions consult the dispenser where you purchased your hearing aid The Limite...

Page 2: ...u depending on the type and degree of hearing loss In order to get the right hearing aid that will be tailored to meet your individual needs and lifestyle be sure to have your hearing aid properly fitted and fine tuned to your ears as an improper fit can cause comfort and flexibility issues and even further damage to the ear It is important to keep in mind that hearing aids will not restore normal...

Page 3: ...strument 26 iv Adjusting the memory switch 27 v Adjusting the volume control 28 vi Turning off the hearing instrument 29 vii Removing the hearing instrument 29 Use with telephone 30 Reference Carrying case 30 Hearing instrument dryer 31 Setting the hearing instrument in the hearing instrument dryer 32 Wax guard replacement 34 Removing the eartip 35 Attaching the eartip 36 Retention loop setup 38 R...

Page 4: ...se inform your dispenser Components Battery Easy Care Tool QTY 1 Wax guard QTY 2 Replacement tool for wax guard QTY 1 Retention loop QTY 1 Main unit QTY 1 Receiver unit and eartip are integrated with the main unit by dispenser Carrying Case QTY 1 Hearing instrument dryer QTY 1 Cleaning brush Main unit Receiver unit Eartip Plastic bag containing desiccant ...

Page 5: ...Documentation set Operating Instructions Quick Tips Limited Warranty Optional Accessories sold separately Consult your dispenser Remote Control WH 0M1201A Hearing Hub WH 0M1101A Battery sold separately Zinc air battery size 13 ...

Page 6: ...or chronic dizziness Unilateral hearing loss of sudden or recent onset within the previous 90 days Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz Visible evidence of significant cerumen accumulation or a foreign body in the ear canal Pain or discomfort in the ear A hearing aid must be programmed and adjusted by the dispenser on an individual bas...

Page 7: ...a hearing aid evaluation The audiologist or hearing aid dispenser will conduct a hearing evaluation to assess your ability to hear with and without a hearing aid The evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inquire about the availability of a trial re...

Page 8: ...ng loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problem in language development and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss ...

Page 9: ...tions are as follows WARNING CAUTION Indicates a potentially hazardous situation that could result in death or serious injury Indicates a possible hazard which if not avoided may result in minor to moderate injury It is also used to alert against unsafe practices that can result in property damage The following symbols specify behavior or actions which are not allowed and an instruction that must ...

Page 10: ...ll children pets or others who might accidentally swallow them Keep batteries away from children and pets Hearing instrument batteries can be easily swallowed and pose a choking hazard and possible internal injury To prevent accidental ingestion secure batteries in a safe place where they are not accessed by infants small children and pets Dispose of used batteries immediately WARNING If swallowed...

Page 11: ...the ear Do not let children play with the hearing instrument Keep the hearing instrument out of reach of children Do not disassemble short circuit or expose the zinc air battery to water or fire Failure to heed this warning may result in leakage or explosion which can lead to injury or contamination of surrounding factors WARNING ...

Page 12: ...g aid while undergoing any kind of electromagnetic treatment such as X Rays Magnetic Resonance Imaging MRI Computerized Axial Tomography CAT Electroencephalogram EEG Electrocardiogram ECG Short Wave Diathermy or other electrical or magnetic treatment Other types of radiation such as burglary alarms room surveillance systems radio equipment and mobile phone will not damage the hearing aid They coul...

Page 13: ...r if you need to have your hearing instrument adjusted or if you encounter unexpected behavior of the hearing instrument Do not use any other receiver unit Use of another type of receiver unit that is not provided by your dispenser may generate loud sound which can damage hearing CAUTION Make sure that the battery is fresh and installed correctly Pay attention to the polarity Inserting the battery...

Page 14: ...it Inappropriate fitting may result in damage to your hearing Have your hearing aid fitted to your individual needs Confirm that the hearing instrument is completely free of burrs and cracks Rugged projection like sharp edges and rough burrs protruding from the surface of the hearing instrument can cause cuts and nicks to the skin When cleaning your hearing aid wipe it gently with a soft cloth Nev...

Page 15: ...ng to remove it on your own may cause damage to the ear Consult your physician immediately Do not use eartip if damaged Stop using the hearing instrument if you experience any physical discomfort If you keep using the hearing instrument when you suffer from headache dizziness pain in the ear or skin abnormality at the ear such as swelling and rash your condition may become worse Stop using the hea...

Page 16: ...e Do not forcefully bend or pull on the receiver The receiver can get deformed The hearing instrument and its remote control and Hearing Hub are designed to comply with the United States regulations and are intended for use in the United States If you experience some physical discomfort such as pain in the ear or skin abnormality stop using the hearing instrument seek immediate medical treatment t...

Page 17: ...instrument with wet hair Dry your hair as leaving it soaking wet will wet your hearing instrument Do not leave or store the hearing instrument in a damp location bathroom dusty environment or in direct sunlight high temperature or humidity such as in an automobile The hearing instrument has no special protection against ingress of water Equipment not suitable for use in the presence of flammable a...

Page 18: ...rcent moisture If you fail to do this the battery will deteriorate quickly and will be completely exhausted in about a month If the battery is running low the hearing instrument will make an alert or warning chime If the battery has not been used for a long period of time it may swell A weak or dead battery can severely affect the functioning of your hearing instrument Replace it with a new one im...

Page 19: ... its short life span Do not use near a heat source Hearing instrument maintenance Before putting your hearing instrument in the hearing instrument dryer wipe off any dirt dust oil or sweat that is left on the hearing instrument and battery with a clean soft cloth Do not leave the hearing instrument exposed to direct sunlight extremely high temperatures and humidity When not wearing your hearing in...

Page 20: ...tional flow i i Battery insert removal with Battery Easy Care Tool Pages 21 23 i ii Manual battery insert removal Page 24 ii Wearing the hearing instrument Page 25 iii Turning on the hearing instrument Page 26 iv Adjusting the memory switch Page 27 v Adjusting the volume control Page 28 vi Turning off the hearing instrument Page 29 vii Removing the hearing instrument Page 29 ...

Page 21: ... the dial to the white indicator then set your hearing instrument into the hearing instrument holder Dial White indicator Battery Easy Care Tool Instrument holder Rotate the dial on the back of the tool clockwise until it snaps into the Battery position Dial Battery symbol See the back of the tool The dial points to the CHANGE BATTERY ...

Page 22: ... air battery size 13 Peel off the tab on the plus side then place the battery in the battery holder with the plus sign facing up Slide the battery so the battery will push the lock slider down and automatically be installed in the hearing instrument Release the lock slider when the battery pops in Lock slider Rotate the dial on the back of the tool counterclockwise until it snaps into the white in...

Page 23: ...e to the receiver unit Remove a battery with Battery Easy Care Tool 1 Set the hearing instrument in the battery easy care tool in the same manner as you insert the battery into the tool 2 Press and pull the lock slider into the direction as indicated by the arrow Holding the slider turn the battery easy care tool upside down so the battery will pop out Hold out your hand and catch it See the back ...

Page 24: ...nd acoustic feedback or whistle sound may be produced Be sure to turn off before wearing the hearing instrument You can set the power on delay the amount of time until audio output gets fully activated after closing the battery door Consult your dispenser for details Keep the tab for future use to prevent battery drain when not in use Open the battery door 1 Place a tip of your forefinger under th...

Page 25: ...it over the top of your ear Make sure that the hearing instrument is powered off Insert the eartip in the ear 2 Gently insert the eartip into your ear canal by pressing the receiver with your fingertip Pushing the eartip far inside the ear can hurt your eardrum Eartips are available in different types and sizes as follows Closed type S M L Open type S M L Double dome type M L CAUTION ...

Page 26: ...26 Operations iii Turning on the hearing instrument Holding the main unit close the battery door completely 1 ...

Page 27: ...environmental conditions Press the memory switch while the hearing instrument is on so you can change the setting If the instrument is turned off then back on again the mode will be returned to Memory 1 The memory programs can be customized according to your needs and preferences Consult your dispenser for details Memory 1 the hearing instrument is turned on Memory 2 Memory 3 Memory 4 Chimes twice...

Page 28: ...ot use the Remote Control and Hearing Hub if you are fitted with a cardiac pacemaker Within approx 15 7 inches VOL MEMORY Volume control Remote Control WH 0M1201A Optional Remote Control and Hearing Hub are sold separately Hearing Hub WH 0M1101A The communication range varies depending on which direction you point your Remote Control or Hearing Hub See the manual of the Remote Control for details ...

Page 29: ...until it clicks 1 Open the battery door until the stopper is kept in a locked position as indicated in the figure above If it is not open enough the hearing instrument may remain powered on Remove the eartip in your ear 1 Make sure that the hearing instrument is powered off Hold the receiver and pull it straight out ...

Page 30: ...he handset near the hearing instrument and move it to find the best position to listen to the voice Carrying case Carrying case Zinc air battery Cleaning brush Hearing instrument Remove the battery from your hearing instrument to prevent power from accidentally being turned on Handle the receiver unit with care It is subject to accidental damage and breakage Microphone See the attached guidelines ...

Page 31: ...Lid Case Twist the inner cap clockwise and detach it from the lid Lid Inner cap 3 Take the desiccant pack out of the plastic bag and put it on the inner cap Inner cap Desiccant pack 4 Screw the inner cap back on the lid Open Turn the inner cap counterclockwise to tighten it Inner cap Desiccant pack See the attached guidelines for complete details Lid When you open the plastic bag be careful not to...

Page 32: ...sy Care Tool 2 Do not remove the battery from your hearing instrument Hearing instrument Battery Easy Care Tool Set the battery easy care tool in the hearing instrument dryer Battery symbol Make sure that the dial snaps into the Battery symbol air exposure to the battery will decrease the service life time Monaural Binaural ...

Page 33: ...nstrument and battery with a clean soft cloth A tiny packet of silica gel is included in the hearing instrument dryer Make sure that the lid is on tight If the lid is loose or off the case the silica gel will absorb moisture from the outside air Blue silica will slowly change its color as it absorbs moisture When it reaches its saturation point and turns pink replace it with a new one Silica gel p...

Page 34: ...e of your hearing instrument 1 Replacement tool A For removal B For insertion Insert a new wax guard into the B side of the tool Insert the wax guard that is currently being used into the A side of the tool Pull out the tool as indicated by the arrow in the illustration The wax guard will come off Push a new wax guard Step 1 down into the head of the receiver in place Pull out the tool as indicate...

Page 35: ...atural sound A closed fitting has the advantage of increased gain minimizing problems with feedback A double dome fitting is more stable ensuring less sound leakage out of the ear canal Comfort may be an issue for those who wear them for long periods of time Your dispenser will select the most suitable eartip If you want to try on different sizes or types contact your dispenser for assistance and ...

Page 36: ... receiver 2 Squeeze the eartip attached to the receiver down into the drilling hole until it is securely in place Drilling hole Receiver Holding the receiver with your thumb and forefinger gently push the eartip into the receiver Carrying case Do not hold the tube with excessive force ...

Page 37: ... of the eartip The above illustration shows an eartip in size M Incorrect The head of the receiver is visible The head of the receiver is loose not firmly fastened or securely attached Be sure to bridge a gap by squeezing the eartip down into the receiver If the eartip is not securely attached it may come off and remain in the ear Make sure that the receiver fits snugly in the eartip otherwise squ...

Page 38: ... the slot of the receiver unit 2 Pull the loop as indicated by the arrow in the figure below Make sure the receiver unit is held steadily in the retention loop 3 Position the retention loop in the concha of the ear after inserting the eartip into the ear Retention loop If your eartip easily slips out of the ear you can try the supplied retention loop for better hearing Retention loop Concha ...

Page 39: ...op Use of other retainers may cause hearing damage Make sure that both the eartip and retention loop are securely attached to the receiver respectively Holding the receiver with your fingers twist and pull the retention loop off as indicated by the arrow in the figure CAUTION ...

Page 40: ...the figure below Make sure that the receiver unit is facing in the right direction Receiver units are available in sizes 0 1 2 and 3 If your receiver does not fit properly then consult your dispenser Receiver unit Anti skid pad Main unit Anti skid pads are not included in the package Plug of the receiver unit Main unit Use only the supplied receiver unit Use of other receivers may cause hearing da...

Page 41: ...the instructions below An attempt the other way may crack or break the top cover Removing the top cover 1 Open the battery compartment door 2 Lift the area indicated by the arrow in the figure at right Installing the top cover 1 Insert the top edge to bottom edge of the cover 2Make sure that the cover fits snugly ...

Page 42: ...ce Attempting to remove it on your own may cause damage to the ear Consult your physician immediately Wax guard replacement Remove the eartip The wax guard is fixed in the head of the receiver If the wax guard is clogged it has to be replaced with a new one A dedicated replacement tool needs to be used so contact your dispenser Receiver Wax guard Cleaning the hearing instrument Wipe it gently with...

Page 43: ...ion below With practice you should become accustomed to the amplified sound and want to wear your hearing instrument regularly Listen to your own voice in a quiet environment 1 Talk with your family or friends in a quiet environment 2 Listen to TV sound at the same volume as others 3 Talk with several people 4 5 in a quiet environment 4 Do not increase the volume of the hearing instrument from the...

Page 44: ...tom Probable cause Corrective action Workaround Page Acoustic feedback or whistle sound is produced The eartip does not fit your ear Insert the eartip into the ear properly If you do not feel the eartip fits consult your dispenser Comfort may be an issue for those who wear for long periods of time Your dispenser will select the most suitable by effectively minimizing uneasiness and feedback 25 35 ...

Page 45: ...instrument is turned on as soon as a battery is inserted Turn off the hearing instrument wait for about 30 seconds and turn it back on again If it does not work replace the battery with a new one No sound is produced The hearing instrument is powered off Close the battery door completely then turn on the hearing instrument 26 The remaining battery power is low Replace the old battery with a new on...

Page 46: ...amily members and friends can play a major supportive role in the life of hearing impaired people They may feel helpless not being able to communicate effectively Be supportive of any emotions the hearing impaired person may be experiencing and help prevent them from being socially isolated The more practice and experience they have in various listening situations the more accustomed they will be ...

Page 47: ...on 500 Hz 5 800 Hz 5 1 600 Hz 5 Dynamic AGC characteristics Attack Time 1 ms Release Time 700 ms According to ANSI S3 22 2003 Includes April 2007 Erratum Battery current Battery current drain 0 9 mA Maximum OSPL90 114 dB SPL HFA OSPL90 Average saturation output 107 dB SPL HFA full on gain Average full on gain 42 dB Reference test gain 30 dB Frequency range Less than 200 Hz 9 770 Hz Equivalent inpu...

Page 48: ...ve and Full on gain response curve Output sound pressure level dB SPL 130 120 110 100 90 80 70 60 90 80 70 60 50 40 30 20 Full on acoustic gain dB 100 1k 10k Frequency Hz OSPL90 frequency response curve Full on acoustic gain response curve Output sound pressure level dB SPL 130 120 110 100 90 80 70 60 90 80 70 60 50 40 30 20 Full on gain dB 100 1k 10k Frequency Hz OSPL90 curve Full on acoustic gai...

Page 49: ...3 Includes April 2007 Erratum Basic frequency response curve Frequency response curve Output sound pressure level dB SPL 120 110 100 90 80 70 60 50 100 1k 10k Frequency Hz Output sound pressure level dB SPL 120 110 100 90 80 70 60 50 100 1k 10k Frequency Hz Standard type ...

Page 50: ...2 2003 Includes April 2007 Erratum AGC Steady state input output characteristics AGC input output characteristics input output curve 70 80 90 100 110 50 60 70 80 90 Input Level dB SPL Output Level dB SPL 70 80 90 100 110 50 60 70 80 90 Input Level dB SPL Output Level dB SPL Standard type ...

Page 51: ...characteristics Attack Time 1 ms Release Time 700 ms According to ANSI S3 22 2003 Includes April 2007 Erratum Battery current Battery current drain 1 0 mA Maximum OSPL90 121 dB SPL HFA OSPL90 Average saturation output 117 dB SPL HFA full on gain Average full on gain 52 dB Reference test gain 40 dB Frequency range Less than 200 Hz 8 000 Hz Equivalent input noise level Equivalent input noise 25 dB T...

Page 52: ...urve and Full on gain response curve Output sound pressure level dB SPL 130 120 110 100 90 80 70 60 90 80 70 60 50 40 30 20 Full on acoustic gain dB 100 1k 10k Frequency Hz OSPL90 frequency response curve Full on acoustic gain response curve Output sound pressure level dB SPL 130 120 110 100 90 80 70 60 90 80 70 60 50 40 30 20 Full on gain dB 100 1k 10k Frequency Hz OSPL90 curve Full on acoustic g...

Page 53: ...03 Includes April 2007 Erratum Basic frequency response curve Frequency response curve Output sound pressure level dB SPL 130 120 110 100 90 80 70 60 100 1k 10k Frequency Hz Output sound pressure level dB SPL 130 120 110 100 90 80 70 60 100 1k 10k Frequency Hz Power type ...

Page 54: ...22 2003 Includes April 2007 Erratum AGC Steady state input output characteristics AGC input output characteristics input output curve 80 90 100 110 120 50 60 70 80 90 Input Level dB SPL Output Level dB SPL 80 90 100 110 120 50 60 70 80 90 Input Level dB SPL Output Level dB SPL Power type ...

Page 55: ...stalled circuit Adjustment through the dedicated controller unit WH R17C Gain for 16 channel model WH R15C Gain for 12 channel model WH R13C Gain for 9 channel model Mass Approx 2 1 g Approx 0 07 oz with the zinc air battery Dimensions 32 5 mm W 19 1 mm H 8 5 mm D 1 28 W 0 75 H 0 33 D Classification Internally powered equipment BF type applied part Specifications ...

Page 56: ...BER Symbol for DATE OF MANUFACTURE Symbol for TEMPERATURE LIMITATION Symbol for KEEP DRY Symbol for MANUFACTURER Symbol for THIS WAY UP Symbol for HANDLE WITH CARE Symbol for STACKING LIMIT BY NUMBER Symbol for Zinc air battery General symbol for recovery recyclable ...

Page 57: ...d human health Disposal Guidelines Battery disposal For battery disposal follow the battery disposal guidance based on the current United States federal laws and regulations Many states have regulations in place requiring some form of battery recycling The regulations of some states may require recycling for certain types of batteries different than other states If you are using batteries outside ...

Page 58: ...id The serial number is printed on the package label Name of owner Hearing instrument dispenser Dispenser address Dispenser phone Purchase date Hearing instrument model number Hearing instrument serial number Receiver model number Receiver serial number Information Continued ...

Page 59: ... against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio...

Page 60: ...Warranty The Limited Warranty document is enclosed together in the package Make sure that it is filled in with date of original purchase name of dispenser and other important information Keep it in a secure place Customer Services Directory United States Obtain product information and operating assistance and locate the nearest dispenser by visiting our website at http www panasonic com hearing Yo...

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