background image

3

Do not display a still picture for a long time

This causes the image to remain on the plasma 

screen (“image retention”). This is not considered a 

malfunction and is not covered by the warranty.

Typical still images

• 

Channel number and other logos

• 

Image displayed in 4:3 mode

• 

Video game

• 

Computer image

To prevent image retention, contrast is lowered 

automatically after a few minutes if no signals are 

sent or no operations are performed. (p. 94)

Panasonic does not guarantee operation and 

performance of peripheral devices made by other 

manufacturers; and we disclaim any liability or 

damage arising from operation and/or performance 

from usage of such other maker’s peripheral devices.

This product is licensed under the AVC patent 

portfolio license for the personal and non-commercial 

use of a consumer to (i) encode video in compliance 

with the AVC Standard (“AVC Video”) and/or (ii) 

decode AVC Video that was encoded by a consumer 

engaged in a personal and non-commercial activity 

and/or was obtained from a video provider licensed to 

provide AVC Video. No license is granted or shall be 

implied for any other use. 

Additional information may be obtained from 

MPEG LA, LLC. 

See http://www.mpegla.com.

ROVI CORPORATION AND/OR ITS RELATED 

AFFILIATES ARE NOT IN ANY WAY LIABLE 

FOR THE ACCURACY OF THE PROGRAM 

SCHEDULE INFORMATION PROVIDED BY THE 

GUIDE PLUS+ SYSTEM. IN NO EVENT SHALL 

ROVI CORPORATION AND/OR ITS RELATED 

AFFILIATES BE LIABLE FOR ANY AMOUNTS 

REPRESENTING LOSS OF PROFITS, LOSS 

OF BUSINESS, OR INDIRECT, SPECIAL, OR 

CONSEQUENTIAL DAMAGES IN CONNECTION 

WITH THE PROVISION OR USE OF ANY 

INFORMATION, EQUIPMENT, OR SERVICES 

RELATING TO THE GUIDE PLUS+ SYSTEM.

http://www.europe.guideplus.com/

Notice for DVB / Data broadcasting / 

IPTV functions

This TV is designed to meet the standards (as of 

August, 2009) of digital services.

• 

The compatibility with future services is not 

guaranteed.

• 

Check the latest information on the available 

services at the following website.

http://panasonic.jp/support/global/cs/tv/

Contents

Be Sure to Read

Safety Precautions ·····································4

Quick Start Guide

Accessories / Options ·································6
Identifying Controls ·····································9
Basic Connection······································ 11
Auto Setup ················································13

Enjoy your TV!

Basic Features

Using “VIERA Connect” ····························17
Watching TV ·············································18
Using TV Guide ········································22
Viewing Teletext ········································25
Watching External Inputs ··························28
Viewing 3D images ···································30
How to Use VIERA TOOLS ······················34
How to Use Menu Function ······················35

Advanced Features

Retuning from Setup Menu·······················46
Tuning and Editing Channels ···················47
Timer Programming ··································51
Child Lock ·················································53
Input Labels ··············································54
Shipping Condition ···································55
Owner ID ··················································56
Using Common Interface ··························57
Updating the TV Software ························58
Using Media Player ··································59
Using Network Services ···························69
Link Functions 

(Q-Link / VIERA Link) ·······························76
External Equipment ··································84

FAQs, etc.

Technical Information································87
FAQs·························································94
On screen messages································96
Maintenance ·············································99
Glossary ···················································99
Index ·······················································100
Licence ···················································101
Specifications ·········································102

Summary of Contents for Viera TX-P42ST30B

Page 1: ...e instructions carefully before operating this product and retain them for future reference The images shown in this manual are for illustrative purposes only English UK and Ireland model Model No TX...

Page 2: ...IERA TOOLS Display special feature icons for easy accessibility p 34 Special features such as VIERA Link and Media Player can be accessed easily by using the VIERA TOOLS button Dolby Digital Plus Dolb...

Page 3: ...DULE INFORMATION PROVIDED BY THE GUIDE PLUS SYSTEM IN NO EVENT SHALL ROVI CORPORATION AND OR ITS RELATED AFFILIATES BE LIABLE FOR ANY AMOUNTS REPRESENTING LOSS OF PROFITS LOSS OF BUSINESS OR INDIRECT...

Page 4: ...mains socket outlet with a protective earthing connection IMPORTANT THE MOULDED MAINS PLUG FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This TV is supplied with a moulded three pin mains p...

Page 5: ...accidentally Keep the dangerous parts out of reach of young children Do not allow children to handle SD Card As with any small object the SD Card could be swallowed by young children Please remove SD...

Page 6: ...l accessories 3D Eyewear set Battery type Rechargeable type TY EW3D10E TY EW3D2LE TY EW3D2ME TY EW3D2SE If you need 3D Eyewears additionally please purchase this optional accessory For more informatio...

Page 7: ...anging bracket To prevent fall and injury remove the TV from its fixed wall position when it is no longer in use for an extended period of time Installing removing remote s batteries 1 Pull open Hook...

Page 8: ...Securing the TV Use the assembly screws B to fasten securely Tighten the four assembly screws loosely at first then tighten them firmly to fix securely Carry out the work on a horizontal and level sur...

Page 9: ...hes to teletext mode 11 Subtitles p 21 Displays subtitles 12 Numeric buttons Changes channel and teletext pages Sets characters When in Standby mode switches TV On Press for about 1 second 13 Sound Mu...

Page 10: ...de TV 1 CI slot p 57 2 SD Card slot p 59 3 USB 2 port p 59 4 HDMI4 terminal p 86 5 Headphones jack p 86 6 AV2 terminals p 86 7 Function select Volume Contrast Brightness Colour Sharpness Tint NTSC sig...

Page 11: ...y be interfered Basic Connection External equipment and cables shown are not supplied with this TV Please ensure that the unit is disconnected from the mains socket before attaching or disconnecting a...

Page 12: ...need to connect the TV to a broadband network environment If you do not have any broadband network services please consult your retailer for assistance Connect with LAN cable Wired connection or Wirel...

Page 13: ...l Name Type Free TV Free TV Free TV Free TV Analogue Analogue Quality Free TV 8 Pay TV 0 Radio 0 Analogue 2 Auto Setup DVB and Analogue DVB Scan Analogue Scan This will take about 6 minutes Auto Setup...

Page 14: ...he next step 4 Press twice Wireless Select the connection type Connection Type Please select network connection type Search for access point WPS Push button access select Search for access point Acces...

Page 15: ...light is flashing select Connect on TV If you are unsure please check the instruction manual of the access point WPS Push button Connect Ensure that your access point supports WPS for this setup WPS W...

Page 16: ...lain main features of this TV Select Home viewing environment to use in your home environment You can return to viewing environment selection screen at the stage of Shop confirmation screen and Automa...

Page 17: ...inappropriate for some viewers Some content may only be available for specific countries and may be presented in specific languages ENTER Don t show this message again Depending on the usage conditio...

Page 18: ...down or abc def jkl ghi mno tuv pqrs wxyz DVB channel position numbers run from 1 onwards Analogue channel position numbers run in the ranges 0 99 To select a two or three digit channel position numbe...

Page 19: ...n screen For settings p 38 STLL Subtitle service available TEXT Teletext service available Multi Audio Multiple audio available Stereo Mono NICAM Audio mode 1 90 Off Timer remaining time For settings...

Page 20: ...you to select the language in which subtitles should appear if available This setting is not memorized and it will return to the default setting once you exit the current programme Teletext Character...

Page 21: ...thout distortion 14 9 Zoom2 Displays the image at the standard 14 9 without distortion Displays a 16 9 letterbox anamorphic image full screen without distortion 4 3 Zoom3 Displays the image at the sta...

Page 22: ...channel Timer Programming EXIT Select programme RETURN 24 hours 24 hours Search Category Info RETURN Select Advert Page up Page down Also in Enter Channel Example 2 1 6 7 8 9 3 4 5 1 Current date and...

Page 23: ...l flash if the recording of Timer Programming is in progress LED Ext Rec to record the programme to the external recorder When the start time comes the channel will be switched automatically and the v...

Page 24: ...To 1 Rugby D D D D D D D BBC ONE 20 00 20 30 DIY SOS We open in the Battersbys 1 BBC ONE BBC THREE E4 BBC FOUR BBC 2W BBCi BBC Radi 1 7 14 70 72 105 719 Coronation Street Time TV Guide Wed 27 Oct 201...

Page 25: ...Feb Example How to operate services In all cases it is possible to navigate the pages using buttons on the remote control but because the commands available must apply to all manufacturers of digital...

Page 26: ...in the TV s memory Store frequently viewed pages p 27 To change mode Teletext p 40 To return to TV EXIT 1 Select Analogue p 18 TV 2 Switch to Teletext TEXT Displays the index page content varies depen...

Page 27: ...oured button you want to change Enter new page number press and hold abc def jkl ghi mno tuv pqrs wxyz View sub page View sub page Only when teletext is more than one page Appears at top of the screen...

Page 28: ...Card USB select watch You can also select the input using the AV button on the remote control or the side panel of the TV except SD Card USB Press the button repeatedly until the desired input is sel...

Page 29: ...ward Skip Search VCR Fast forward view the picture rapidly forward DVD video content Skip to the next track title or chapter Press and hold to search forward Pause Pause Resume DVD Press and hold to p...

Page 30: ...h as movies view the screen at a distance at least 3 times further than the height of the actual image That makes the distance closer than above recommended figure 3D Eyewear Use Pay special attention...

Page 31: ...irect TV Recording p 78 80 is in progress As for the contents of the Frame Sequential format and Side by Side Full no images will be displayed in these conditions If the room is lit by fluorescent lig...

Page 32: ...by Side 3D Side by Side 2D Top and Bottom 3D Top and Bottom 2D Displays the mode you select Not valid on Analogue and AV mode 2D 3D Converts 2D images into 3D For DVB Analogue AV Component HDMI Media...

Page 33: ...t carefully and then press the BACK RETURN button to go to Effect setting Effect Adjust the 3D depth according to the contents or to your preference Picture Sequence Select Reverse if you feel that th...

Page 34: ...a Player p 59 To return to TV EXIT or VIERATOOLS 1 Display icons of the feature VIERATOOLS 2 Select a feature VIERA Link Control access select Follow the operations of each feature VIERA Link Control...

Page 35: ...u p 37 To reset the sound settings only Reset to Defaults in the Sound Menu p 38 To initialise all settings Shipping Condition in the Setup Menu p 41 Colour Balance Normal Cool Warm Adjust using the s...

Page 36: ...the picture hue can be adjusted to suit your taste For NTSC signal reception only Colour Balance Allows you to set the overall colour tone of the picture Cool Normal Warm Not valid when Viewing Mode...

Page 37: ...e the edge of the image Off Displays the image in the original size Set to On if noise is generated on the edge of the screen This function is available when aspect is set to Auto 16 9 signal only or...

Page 38: ...guage for digital channel multi audio depending on the broadcaster English Welsh Gaelic Irish NICAM Near Instantaneous Companded Audio Multiplex Reproduces NICAM stereo sound Off On Off if reception i...

Page 39: ...Automatically sets the TV to the most suitable energy saving mode If you press the OK button the following items are set as below C A T S VIERA Link Standby Power Save Power Save On Intelligent Auto S...

Page 40: ...atically searches for the Analogue channels received in the area p 46 Manual Tuning Searches for the Analogue channels manually p 50 Display Settings Teletext Analogue teletext display mode FASTEXT Li...

Page 41: ...ID p 56 Common Interface Settings for watching encrypted channels p 57 System Update Downloads new software to this TV p 58 Software Licence Displays the software licence information System Informatio...

Page 42: ...9 0 72 BBC 2W 20 00 21 30 14 E4 STTL 21 00 22 00 1 BBC ONE DIY SOS The Bill BBC ONE 22 45 23 00 10 30 11 30 9 1 1 500GB 50 S P Guide D D D D Timer Programming Function No Date Start End Channel Name W...

Page 43: ...Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 Enter Postcode Postcode p 39 VIERA Link TV On On No reminder Access HDMI Content Detection AV1 out Standby Power Save Intelligent Auto Standby Q Link Download L...

Page 44: ...VOD TV Guide Settings Access Access Access Access Access Access Access Access Access Eco Navigation Link Settings Child Lock DVB Tuning Menu Analogue Tuning Menu Display Settings Network Setup 2 2 Acc...

Page 45: ...les 7 BBC THREE All DVB Channels p 49 1 BBC1 2 3 4 5 6 7 Analogue Channel List p 50 29 30 CH 21 68 CH Channel Name Analogue Auto Setup Scan This will take about 3 minutes Analogue 2 Searching p 46 CH3...

Page 46: ...Auto Setup Access DVB Tuning Menu access select 6 Start Auto Setup Settings are made automatically Example DVB DVB Auto Setup All DVB tuning data will be erased CH 21 68 62 62 62 10 10 CBBC Channel B...

Page 47: ...ur Channel List Normally you should select Best signal quality All Regions Channel Sorting by Region GBR Best signal quality All Regions England Regions Region choice available access select region se...

Page 48: ...ers maximum ten characters Store 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz 0 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 a b c d e f g h i j k l m n o p q r s t u...

Page 49: ...ber abc def jkl ghi mno tuv pqrs wxyz Store green Update DVB channel automatically Update Channel List You can add new channels delete removed channels update channel name and position automatically t...

Page 50: ...xyz 0 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 a b c d e f g h i j k l m n o p q r s t u v w x y z _ Edit channel name Name select set To use numeric buttons Characters...

Page 51: ...mposite video via SCART even if the original programme is in high definition To return to TV EXIT To unlock the tuner and stop recording G U I D E EXIT 1 Select the tuner you want to use DVB or Analog...

Page 52: ...Date daily or weekly press repeatedly one day ahead Daily Sun Sat Sunday to Saturday Daily Mon Sat Monday to Saturday Daily Mon Fri Monday to Friday Weekly Sat Fri Thu Wed Tue Mon Sun Same time on th...

Page 53: ...he channel input is locked 101 BBC 1 Wales 7 BBC THREE 14 E4C VCR 1 BBC1 2 AV1 AV2 AV AV Child Lock List TV and AV Name Input DVB DVB DVB Analogue Analogue Analogue External External Type Free TV Free...

Page 54: ...COMPONENT HDMI1 HDMI2 HDMI3 HDMI4 DVB HDMI4 DVB Analogue Analogue Input Labels access store select The labels you set will be displayed in the Input Selection menu p 28 TV Selection menu or banner If...

Page 55: ...s System Menu access select 4 Select Shipping Condition USB Keyboard Layout Shipping Condition Owner ID Common Interface System Update Software Licence System Information System Menu Access English UK...

Page 56: ...The PIN number cannot be reset 2 Select the item NAME HOUSE NO POSTCODE and set characters PIN NAME HOUSE NO POSTCODE Owner ID Data Entry 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz 0 A B C D...

Page 57: ...he selected CI module Follow the instructions that came with the viewing card to tune in the encrypted channels If encrypted channels do not appear perform the below to verify the card is recognised b...

Page 58: ...and set to On Auto Update Search in Standby System Update Search Now System Update Off access store select Automatically performs a search in standby and downloads an update if any software updates a...

Page 59: ...7 and set to use theatre speakers p 83 Date shows the date on which the recording was made by the recording equipment The file without record of the date is shown The picture may not appear correctly...

Page 60: ...irectly by using VIERA TOOLS How to Use VIERA TOOLS p 34 Select the appropriate device and content for playing back each file You can use the following buttons during playback Set the position to TV D...

Page 61: ...Select RETURN Slideshow View Select Contents Select Info Access Option Menu Drive Select select thumbnail of the selected group To return to the thumbnail of all photos green access select All photos...

Page 62: ...L R OPTION EXIT Select RETURN Media Player Photo All photos Select Info View Option Menu SD Card Multi Shot 3D select set red You can only select photos of the same recorded date and same pixels You...

Page 63: ...ct of enlarging reducing moving up or moving down Random Each transition is selected at random This function is available when Frame is set to Off Aspect Selects whether enlarged or normal viewing on...

Page 64: ...ced Auto Music data stored in the root folder of the current device will be played back randomly If there is no available music data no sound will be produced Change the device You can change to the o...

Page 65: ...ene view OPTION Trip1_1 Trip1_2 Trip1_3 Trip1_4 Trip1_5 Trip1_6 Trip1_7 Trip1_8 Media Player Video Title view Trip1 SD Card EXIT Select RETURN Contents Select Info Play Play Option Menu Drive Select T...

Page 66: ...e title or scene in the thumbnail view Off On Image may not be displayed for an instant in the thumbnail view Set the preview Off to resolve this Repeat Playback repeat within the title or selected fi...

Page 67: ...s Auto PCM Auto Dolby Digital Plus Dolby Digital and HE AAC 48 kHz multi channel are output as Dolby Digital Bitstream DTS is output as DTS MPEG is output as PCM PCM Digital output signal is fixed to...

Page 68: ...File number Total file number How to operate in the playback Example Playback My Song_9 My Favourite My Music_1 00 02 43 00 05 44 EXIT RETURN Operation guide To display hide the operation guide To the...

Page 69: ...bps for SD and 6 Mbps for HD picture quality respectively If the transfer speed is not enough contents may not be played back properly Example 1 Access point LAN cable Wired connection Wireless connec...

Page 70: ...t Settings IP DNS Settings Connection Test Software Update MAC Address Network Setup Network Link Settings VIERA VIERA Name Network Remote Control Network Link Settings access select select access sto...

Page 71: ...s store select abc def jkl ghi mno tuv pqrs wxyz 3 Select Proxy Settings and set the items Acquire IP Address IP Address Subnet Mask Gateway Acquire DNS Address DNS Address Proxy Settings IP DNS Setti...

Page 72: ...Link Settings Software Update MAC Address Network Setup Wireless access store select 2 Select Access Point Settings ab cd ef gh ij kl Connection Test Network Type Access Point Settings IP DNS Settings...

Page 73: ...type Encrypt Reception access select Ensure that your access point supports WPS for this setup To search access points again yellow For the information of the highlighted access point To set manually...

Page 74: ...ryption key select No Manual You can setup SSID authentication type encryption type and encryption key manually Follow the on screen instructions and set manually When you use 11n 5 GHz for the wirele...

Page 75: ...You can update the software later manually Software Update in Network Setup p 74 VIERA Connect home screen is subject to change without notice The services through VIERA Connect are operated by their...

Page 76: ...Video Camera LUMIX Camera with VIERA Link function Analogue channel download Easy playback Power on link Power off link Reduce unnecessary power consumption in standby 3 3 Auto standby for unnecessary...

Page 77: ...t supporting VIERA Link to the TV s AV1 terminal and set AV1 out to Monitor in the Setup Menu p 39 Use the optical digital audio cable RCA cable or SCART cable for audio output from the TV 1 Available...

Page 78: ...e Mode Recording from Analogue TV TV monitor out AV Recorder s tuner DVB TV TV monitor out AV watching recorder s tuner AV Recorder s tuner AV watching recorder s external input AV Recorder s external...

Page 79: ...uipment For optimal recording the settings of the recorder may need to be changed For details read the manual of the recorder Download Analogue channel setting Analogue channel download see below Set...

Page 80: ...cted equipment turns to Standby This function may not work properly depending on the connected equipment If required set to Off Direct TV Recording What you see is What you record Direct TV Rec Record...

Page 81: ...he paused picture will be restored Follow the operation guide to operate Pause Live TV function To operate Pause Live TV search backward pause search forward playback stop If you stop playback the rec...

Page 82: ...guide OPTION If other manufacturers equipment is accessed Setup Contents Selection menu may be displayed When the key words are displayed on colour bar red green yellow blue Note Some operations may...

Page 83: ...kers are active Multi channel sound If you wish to enjoy multi channel sound e g Dolby Digital 5 1ch via an Amplifier connect the Amplifier to the TV with an HDMI cable and an Optical digital audio ca...

Page 84: ...pment the table p 86 and the specifications p 102 103 Rear of the TV To record playback Fully wired SCART cable DVD Recorder VCR or Terrestrial aerial RF cable To watch satellite broadcasts HD Satelli...

Page 85: ...e cable twice Press the cable through and close USB devices Wireless LAN Adaptor Camcorder Game equipment Viewing Listening Camcorder Game equipment To listen with speakers Optical digital audio cable...

Page 86: ...UDIO OUT DIGITAL AUDIO OUT ETHERNET HDMI 1 4 USB 1 2 To record playback videocassettes DVDs VCR DVD Recorder To watch 3D contents Blu ray Disc Player To watch satellite broadcasts Set top box 1 To wat...

Page 87: ...MI4 525 480 60i 60p 625 576 50i 50p 750 720 60p 50p 1 125 1 080 60i 50i 1 125 1 080 60p 50p 24p Auto mode Auto mode determines the best aspect ratio to fill the screen It does this using a four step p...

Page 88: ...ndard including 3D videos recorded by the 3D compatible Video Camera The data may not be available if a folder structure on the device is modified AVI avi divx DIV3 DIV4 DIVX DX50 DIV6 XviD MPEG4 SP A...

Page 89: ...folders the files and folders may not be displayed When there are many files and folders operation may take time to complete or some files may not be displayed or playable ABOUT DIVX VIDEO ON DEMAND T...

Page 90: ...ns on the device Do not subject the device to a high pressure or impact Insert the device in the correct direction otherwise device or TV may be damaged Electrical interference static electricity or e...

Page 91: ...ully wired cable For information about connections see External Equipment p 84 Applicable HDMI features Input audio signal 2ch Linear PCM sampling frequencies 48 kHz 44 1 kHz 32 kHz Input video signal...

Page 92: ...e connected keyboard or the keyboard layout setting Some of the keys of USB keyboards may correspond to the operation of the remote control USB Keyboard Remote Control USB Keyboard Remote Control Curs...

Page 93: ...ame Horizontal frequency kHz Vertical frequency Hz 640 480 60 Hz 31 47 60 00 750 720 60p 45 00 60 00 1 125 1 080 60p 67 50 60 00 Applicable input signal for PC is basically compatible to HDMI standard...

Page 94: ...ain If problem persists consult your local dealer Neither image nor sound is produced Is the TV in AV mode Check the correct AV input mode is selected Check the mains lead is plugged into the socket o...

Page 95: ...e the 3D Eyewear p 31 Depending on the person the 3D images may be difficult to see or cannot be seen especially in users that have a different level of eyesight between the left and right eyes Take t...

Page 96: ...TV been switched On The batteries may be running low Replace them Point the remote control directly at the front of the TV within about 7 m and a 30 degree angle of the front of the TV Situate the TV...

Page 97: ...me a change is made by the broadcasters This message can be deactivated by setting New Channel Message to Off in DVB Tuning Menu Selecting OK will perform Update Channel List No channel found Please c...

Page 98: ...d times in Timer Programming correctly p 52 Timer overlap Press OK to keep RETURN to edit Timer programming events are overlapped Press the OK button to keep the overlapped setting Ext Rec are given p...

Page 99: ...nnect to the display ETHERNET One of the popular standards of LAN EPG Electronic Programme Guide A digital guide showing scheduled programmes Frame Sequential The 3D format that the separated images f...

Page 100: ...ode 67 N Network connections 12 69 Network Setup 70 74 New Channel Message 48 NICAM 38 NTSC 36 87 O Off Timer 20 39 Optional accessories 6 Owner ID 15 56 P PAL 87 Pixel Orbiter 37 Pedestal 7 Photo mod...

Page 101: ...de patents issued pending DTS and the Symbol are registered trademarks DTS 2 0 Digital Out and the DTS logos are trademarks of DTS Inc Product includes software DTS Inc All Rights Reserved VIERA Conne...

Page 102: ...nly 26 0 k Net TV only Display panel Aspect Ratio 16 9 Visible screen size 106 cm diagonal 921 mm W 518 mm H 117 cm diagonal 1 019 mm W 573 mm H 127 cm diagonal 1 105 mm W 622 mm H Number of pixels 2...

Page 103: ...NT input Y 1 0 V p p including synchronization PB PR 0 35 V p p HDMI 1 2 3 4 input TYPE A Connectors HDMI1 3 4 3D Content Type Deep Colour x v Colour HDMI2 3D Content Type Audio Return Channel Deep Co...

Page 104: ...ples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved Sales and Support Information Customer...

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