74
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care
Centre for assistance. For details (p. 80)
Block noise, frozen or
disappearing image occurs
in digital mode / White spots
or shadow image (ghosting)
occurs in analogue mode /
Some channels cannot be
tuned
Check the position, direction and connection of the
aerial.
Check “Signal Condition” (p. 40). If “Signal Quality” is
displayed in red, the digital signal is weak.
Check your postcode area is able to receive the
Freeview channels at
www.freeview.co.uk
Digital signals may be relatively low to prevent
interference with analogue signals for the period of
Digital Switchover. Check the schedule of Digital
Switchover at
www.digitaluk.co.uk
Weather conditions will affect signal reception (heavy
rain, snow, etc.), in particular in poor reception
areas. Even during good weather, high pressure can
cause poor reception of some channels.
Due to the digital reception technologies involved,
quality of the digital signals may be relatively low in
some cases, despite good reception of analogue
channels.
Turn the TV off with the Mains power On / Off switch,
and then on again.
If problem persists, consult your local dealer.
Neither image nor sound is
produced
Is the TV in AV mode?
Check the correct AV input mode is selected.
Check the mains lead is plugged into the socket
outlet.
Has the TV been turned On?
Check the Picture Menu (p. 28) and volume.
Check all required cables and connections are firmly
in place.
Auto aspect
Auto aspect is designed to provide you with the best
ratio to fill the screen. (p. 70)
Press the ASPECT button if you would like to change
the aspect ratio manually (p. 16).
S-Video / black and white
picture
A black and white picture may be seen when
the TV is set to S-Video when the connected
equipment is not. Change the setting on the TV
(p. 24).
Check that the output of the external equipment
matches the input of the TV. If the output of the
external equipment is set to S-Video, the TV
must also be set to S-Video (p. 24).
Input mode, i.e. EC/AV1
remains on the screen
Press the
button to clear this message.
Press again to redisplay.
Q-Link function does not
work
Confirm SCART cable and connection.
Also set “AV1 / AV2 out” in the Setup Menu
(p. 30).
“VIERA Link” function
does not work and an error
message appears
Confirm the connection. (p. 60 and p. 61)
Turn the connected equipment on and then
switch the TV on. (p. 63)
Recording does not start
immediately
Check the settings of the recorder. For details,
read the manual of the recorder.