FAQs, etc.
•
Frequently Asked
Questions
•
Technical Information
47
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 24) and volume.
An error message
appears
•
Follow the message’s instructions.
•
If the problem persists, contact the
authorized Service Centre.
The LCD panel moves slightly
when it is pushed with a finger
Clattered sound might be heard
•
There are some looseness around the panel to prevent the
damage to the panel.
The panel might move slightly when it is pushed with a
fi
nger, and
clattered sound might be heard. This is not a malfunction.
There may be red spots, blue
spots, green spots and black
spots on the screen
•
This is a characteristic of liquid crystal panels and is not
a problem. The liquid crystal panel is built with very high
precision technology giving you
fi
ne picture details.
Occasionally, a few non-active pixels may appear on the
screen as a
fi
xed point of red, green, blue or black.
Please note this does not affect the performance of your LCD.
Problem
Actions
Screen
No sound is produced
•
Is “Sound mute” active? (p. 9)
•
Is the volume set to the minimum?
Sound level is low
or sound is distorted
•
Sound signal reception may be deteriorated.
•
Set “MPX” (p. 24) in the Sound Menu to “Mono”.
Chaotic image, noisy
•
Set “P-NR” in the Picture Menu (to remove noise). (p. 24)
•
Check nearby electrical products (car, motorcycle,
fl
uorescent
lamp).
No image can be displayed
•
Is “Colour” or “Contrast” in the Picture Menu set to the minimum?
(p. 24)
Blurry or distorted image
(no sound or low volume)
•
Reset programme. (p. 29)
Unusual image is displayed
•
Turn off the TV with Mains power On / Off switch, then turn it on
again.
Sound
“Shop” appears on screen at
switch on
•
“Shop” was selected in “Auto Tuning” (p. 10).
Reset settings in “Shipping Condition” (p. 32), then select “Home”
in “Auto Tuning” (p. 10).
