52
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 24) and volume.
•
Check all required SCART cables and
connections are rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to ll your
screen. For user control please see p. 48.
S-Video / black and
white picture
•
Using AV button please con rm your
selection is S-Video I.e. AV2/S (p. 20).
On Screen messages
- I.e. EC/AV1
•
You can simply clear these
Press again to redisplay.
No DVB programmes
shown after Auto Setup
•
Check the DVB transmitter.
•
Adjust the direction of the aerial to another
transmitter installed nearby.
•
Check the analogue broadcast.
If the image quality is poor,
check the aerial and consult
your nearest dealer.
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact the
authorized Service Centre.
Q-Link function does not work
•
Please con rm SCART cable and connection. Also
please set “AV1 / AV2 out” in the Setup Menu (p. 26).
“VIERA Link” function
does not work and an error
message appears
•
Con rm the connection.
•
Turn the connected equipment on and then switch the TV
on. (p. 42)
Recording does not start
immediately
•
Check the settings of the recorder. For details, read the
manual of the recorder.
Permanently lit spots on screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered in the following conditions without
any user operation for a few minutes:
no signal in DVB or AV mode
selected locked programme
selected invalid programme
selected radio service
displayed menu
Thumbnail or still picture in SD Card mode
To customer using indoor
aerial
In order to enjoy a good quality DVB image,
it is important to receive a good quality DVB
signal. For this purpose check “DVB Signal
Condition” in Tuning Menu (p. 33). A level of at
least 5 is required in order to provide a good
picture. It may be necessary to adjust the
position and direction of the aerial to achieve
the best possible result.
