Panasonic VB-43230' VB-43233 User Manual Download | Manualshive

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Summary of Contents for VB-43230' VB-43233

Page 1: ...onic Way cIncaucus NJ 07094 1 rt Number 550X05701 nnrrrlr rt1t IQQG STATION USER GUIDE Panasmic VB 42210 VB 43223 B 4221 1 VB 43225 VB 42213 VB 43230 VB 43220 VB 43233 VB 43221 Digital Business System Digltal Key Telephone Series Before using this phone please read these instructions completely ...

Page 2: ...or can it acceptresponsibility for errors or omissions Panasonicwill update and revise this document asneeded The software andhardware described in this document may be used or copied only in accordancewith the terms of the license pertaining to said software or hardware Reproduction publication or duplication of this manual or any part thereof in any manner mechanically electronically or photogra...

Page 3: ...i i c i i i P b z 3 T 5 cp 3 z l N i i i i i i i L u il L F u i r 5 tn e iz 3 c v A 4 vg g B g i 4 c i Y k E fg i P t I 2 z 3 0 ii w 2 i3 i c ...

Page 4: ...aking Inlo an Outside Call 46 Using One TouchVoice Mail Access 46 U g One TouchVoice Mail Transfer 47 6 Using Additional Features S 49 Lucking Your Extension 50 Using Your Calling Privileges from Another Phone 50 Switching BetweenPulse and Tone Calling 52 Making ConferenceCalls 52 Using a Headset 53 Controlling Internal Dial Tone 53 Controlling Background Music 54 Using theReminder Alarm 54 Using ...

Page 5: ...your phone 1 Unscreened off hook ltansfer 34 on hook transfer 34 transfers 34 Using Caller ID 55 List of Figures Figure 1 Small display phone Figure 2 Large display phone Figure 3 Idle condition default display Figure 4 Messagesreceived Figure 5 Alarm time Figure 6 Absence message Figure 7 Incoming outside call Figure 8 Outside call in progress Figure 9 Internal ding in use Figure 10 Example Calle...

Page 6: ...rs to codes 16 to one touch keys 16 chaining numbers 20 checking PSD numbers 17 saving a client account code 26 using 16 using client account code in PS code 27 Pickiug up calls 30 Ptogrammiug an account code into PSD code 26 PSD 16 Pulse to tone switch 52 Puttiug a call on hold 31 R Redial Aulo 21 Redialing numbers 21 saved number 22 saving a number 2 1 22 Reminder alarm using 54 S Saved number r...

Page 7: ... 42 sending Rrequest 4 1 Dropping oul of a conference call 53 using 41 Preface The Sfafiart User Glide is for anyone who uses a Panasonic digital telephonein conjunction with thePanasonicDBS Series klephone System DBS 40 DBS 72 DBS 96 DBS 824 The PanasonicDigital BusinessSystemprovides you with a powerful setof featuresfor handling calls This manual provides an overview of thedigital phonesand off...

Page 8: ...ion to a conference call 52 outside line to a conference call 52 Additional features couference calls 52 locking anextension50 pulse tone switch 52 reminder alarm 54 station lockout 50 using49 Adjusting displaycontrast9 ring volume phone not ringing 8 sound volumes 8 Armouncement to busy extension answering 44 making 44 transferring calls with 45 Another 50 Answering _ message waiting request42 of...

Page 9: ...an Any Key See Any Key Assignment on page 61 Night Answer Device UNA 78 Yes Pick up 1 Understanding Your Phone Becoming familiar with your Panasonicdigital phone will enableyou to effectively useits call handling features Note Some features Inay not be available on your phone For information seeyour system adminislrator or DBS dealer This chaptercovers thefollowjug topics Topic Page Small Display ...

Page 10: ...nounce Answer Talkback 1 IPageCall IPersonal SpeedDial IPooledTrunkAccess IPrivacyRelease 1 Redial IRelease Key Assignment StationLockoutOff On n n t html System3peeuula 9 Yes 77 Yes 2 Yes Note Youcanassignthisfea tureasan Any Key See Any Key Assignment on page61 AUTO REDIAL Yes AUTO FLASH Yes L Yes 52or I520 somesystems Yes attendant only 521 somesystems YW attendant only 522 somesyslems Yes atte...

Page 11: ...i 4 5 6 7 ii Feature Display PROG Key MUTE Key CONF Key AUTO Key Volume Control Keys One Touch Keys Flexible Func tion FF Keys Speaker DND CF lndica t0r EXT Indicator MUTE Indicator MSGE Indicator REDlhL Key FLASH Key Description Displays information aboutphone scur rent status Use to program FF andone touch keys andto adjustringer volume Dependq on the setup of your system may alsobf usedto trans...

Page 12: ...nctions may not be available in the version of the DBS you have For information contact your system administrator or DBS dealer The followirlg table lists the dial codes The FF Key column indicates whether the codecan be programmed into an FF key Table 5 Dial codes Function Dial Code FF Key AbsenceMessageSet 71 Yes Specificmessage message No number U 9 time date 0000 9999 AbsenceMessage Cancel 71 ...

Page 13: ...tems the function menuscan be customized according tohow your company usesits large display phones Seeyour system administrator or DBS deaferfor more information Use to reluni lo themain mam screen Display Information Both large aud small displays indicate the status of the phone Several of themore common displays areillustrated here Figure 3 Idle condition default display 10 40 Wed MAR 17 User na...

Page 14: ...layphone detailedcall information 404 555 0001 ABC COMPANY 404 555 0001 ABC COMPANY 12 38 WEDMAY 28 ANSWER CFWD 130 Number of last entry viewed through top display li Name of last entry viewed throughtc display t Number W Name Tune dayaid date r Whether thecall wasanswered How thecall wasrouted Pressatty soft key 10retunt to thecalling number listittg form assbowtt in Figure 15 Other Call Log ettf...

Page 15: ...berof second log entry I 404 555 9999 I e Number of third log entry I 404 555 7777 I 4 Number of fourth log entry I 404 555 6666 Numberof fifth log entry A crcmay appearto the right side of one of the entries This indicates theoldest entry in the log Pressthe soft key next to the desiredentry to view thedetails of a particular call _ _ a I lzea h cnn 2 Setting Up Your Phone Use the proceduresin th...

Page 16: ...dare SecondLevel lo 30 WED JUNE 22 inie dayauddate of Cal1Log h formation jIobiijlli2 4 Calling number 3 III display the next level of information pressthe CONF key Figure 13 CaN log formal for small display phone answer information Ihird Level of Call Log Information ANS J Jones 103 d Ilowtllecallwas handle 404 555 1212 t CallingNumber 4 To display the next level of information presstile CONF key...

Page 17: ...tion by pressingthe Call Log Key you canview the detailed information on eachentry by pressirrgthe CONF key Example 1 Pressthe Call Log key The following displays Figure Il Call Log format for the small display phone calling number and name First Level of Call Log 404 555 1212 Callingnumber Inform ation Bill Smith t Callingname _ Adjusting the Display Contrast 1 When the phoneis not in use press 2...

Page 18: ... Any Key 5 PressZIOLD Notes l To usean FF key s function presshe key To change an FF key s setup usethe proceduresdescribed above Using Caller ID When Ihe Caller ID CID featureis activated your display telephonecan display CID infotmaGon asincoming cab ring al your extensiun You haveaccesslo previous call irlformalicm via the Caller ID Call Log feature Caller ID Display The Caller ID display shows...

Page 19: ...kgroundmusic is off thesesteps turn it on Using the Reminder Alarm 1 Pick up thehandsetor pressON OFF 2 Do one of the following I If You want to setthe alarm Tlien a Dial 4 b Enter the time using 12 hour format HH MM followed by 1 for a m or 2 for p m You want to cancel the alarm Dial 4 3 PressON OFF Checking FF Key Setup 1 Pick up thehandsetor pressON OFF 2 PressCONF 3 Presstl e FF key 4 Tile ass...

Page 20: ...headsetmode is alreadyon thesestepsturn it ofll if headsetmode is off thesestepstum it on 3 Replace thehandsetor pressON OFF Controlling Internal Dial Tone Internal dial toneis the toneyou hew when you are dialing extensionswjthin your oflice If you want to you cauturn the internal dial toneoff so thatyou do not hear it 1 Pick up the handsetor pressON OFF 2 Dial 50 If intercom dial tone is already...

Page 21: ...g topics I 1 2 3 Dial thedesirednumber Press or to switch from pulse to tonecalling or vice versa Making Calls Topic Page 14 16 Making Conference Calls You may useyour digital phoneto createconferencecalls that include up to four parties Adding an Outside Line 1 To put your call on hold pressHOLD or theoutsideline key you areusing 2 Access anotheroutsideline 3 Dial thenumber of the party to be inc...

Page 22: ...l 9 LCR automatically routesyour call to the leastexpensive outsideline Accessing an Outside Line with an FF Key 1 Pressan PP key that is dedicatedto anoutside line or to a group of outsidelines 2 Dial the desirednumber Calling If the DBS is Behind a PBX 1 Pick up thehandsetor pressON OFF 2 Access an outsideline To Assign a Walking COS Code 1 Pick up the handsetor pressON OFF 2 Dial 12 3 Enter the...

Page 23: ...g this feature you must assigna COS codefor your phone The following instructions explain how to assignthe codeas well asdial it before placing a call 3 Dial thePBX accesscode seeyou system administratoror dealer for thecode 4 When you heartheoutside line dial tone dial thetelephone numher Dialing a Specific Outside Line 1 Pick up thehandsetor pressON OFF 2 Dial 88 3 Dial theoutsideline number 01 ...

Page 24: ... Numbers to One Touch Keys 1 Pick up the handsetor pressON OFF 2 PressPROG 3 Pressthe desiredone touchkey 4 Dial thephone number no more than 16characters Note You caninsert thefollowing charactersinto the number 6 Using Additional Features The DBS provides a variety of featuresyou can usein your daily work This chaptercoversthe following topics I Page I 1 Usina Station Lockout I 50 I 1 Using Your...

Page 25: ...arrives answerit thenpress the VM TRF key The system automatically putsthe incoming call on hold 2 When the caller askedto be transferredto a voice mailbox pressthe desiredDSS BLF key or dial theextensionnumber 3 Press RELEASE ON OFF or PROG to complete the transferto thevoice mailbox F Cnmm tnicatina Within Your Offlce Using Speed Dialin To insert a Press Pause REDIAL Flash FLASH Hyphen FF6 flexi...

Page 26: ...ail extensionnumber password and cannotexceed six digits If more than six digits arerequired assignthe passwordto a personalor system speeddial number then storethe speeddial number rather thanyour passwordunder thevoice mail key See Using SpeedDialing on page 16 7 PressHOLD Using a Voice Mail Key Table 3 on page 19 asa guide 1 When the VM key flashes pressit to connecttoyour Note To enternumbers ...

Page 27: ...BS configuration andmay not be available For information seeyour system administrator or DBS dealer The One TouchVoice Mail key canbe usedto provide one touch accessto your voice mailbox In addition it also provides a flashing red light anytime you havevoice mail messages Oncethekey is assigned you will notice that the key flashes whenyou have a voice message To dial voice mail simply pressthekey ...

Page 28: ...key 2 etc Complete the following stepsto chain speeddial numbers 1 Pick up thehandsetor pressON OFF I Announcing to Busy Extension Nutes Your original conversationisnot interruptedby sending text message Text messagescanonly be sentto callers within your facility l The caller must havea display phone to receive the text message l Text messagescan be changedby your DBS administrator or dealer To Sp...

Page 29: ...t message To Answer with Text 1 While remaining on the line with theoriginal party press CONF 2 Dial thedigits 1 to 5 to senda text reply to the party that has just called Dialed Digit Text Message 1 Take A Message 2 Please Hold 3 Will Call Back 4 Transfer 5 Unavailable if Then You are using a PSD number Pressthe one touchkey for thefirst part of thenumber or a PressAUTO b Dial thecde for the frrs...

Page 30: ...saveauoutsidenumber for redialing A savednumber canbe redialedevenif it is not the last number dialed Saving a Number 1 Dial thedesiredphonenumber 2 PressAUTO twice 3 Press 4 Replacethehandsetor pressON OFF Redialing a Saved Number 1 Access anoutside line 2 PressAUTO 3 Press 2 Dial 71 3 Dial themessagenumber O 9 4 Dial thedateor time of your return using MM DD or HH MM 24 hour format 5 PressON OFF...

Page 31: ...f DND is off this step turns it on Waiting for an Outside Line If all outside lhles arebusy you cauhave theDBS notify you when an outside line is available Having an Open Line Call You Back 1 Pick up thehandsetor pressON OFF 2 Attempt to accessanoutside line 3 When you hear thebusy tone press2 4 PressON OFF again When the outside line is available your phonerings andthe FF key for theoutside line ...

Page 32: ...es Tovoluntarily assignaccount information for spe cific calls To assign mandatory account information for spe cific calls To assign mandatory account informalion for spe cific calls To useyour exten sion s calling privi leges from another extension Using Message Waiting Using Camp on Note This featurerequiressystemprogramming or a specific DBS configuration and may not be available For informatio...

Page 33: ...on is typically usedin situations wherethe extensionusermust handlemore thanone call If a Talkback key is not set up you must end thecall in progressbefore answeringthe waiting call l Your original conversationis not interruptedby sendinga text message An r nmmldcatinn Wlthm Your Offs Using Account Codes using Voluntary Unverified Account Codes You canenter an unverified accountcodebefore making a...

Page 34: ...ON OFF Using Call Waiting Call waiting allows you to senda tone and an optional text messageto a busy extension Note This featurerequiressystem programming or a specific DBS configuration andmay not be available For information seeyour systemadministrator or DBS dealer Setting Up Call Waiting 1 Pick up thehandsetor pressON OFF 2 Dial theextensionnumber 3 When you hear a busytone press3 4 If you wa...

Page 35: ...al calls to an outsidenumber You cannot forward outside calls to an outsidenumber Dial theextensionnumber thatyou want to forward to Some systems will not allow 9 trunk access code with call forwarding when least cost routing iS actrve 2 Some systems only allow the use of 723 to call forward outside Other sys tems call forward outside for all types in ding 720 All 721 Busy Don t Answer 722 Busy an...

Page 36: ...he pagedparty to answer pageat an extension Answering a Page 1 Pick up thehandsetor pressON OFF 2 Dial 77 tid speakto the pagingparty Using Call Forwarding The calls you specify Canbe automatically forwarded to anothernumber whenyou arenot atyour phone Setting Up Call Forwarding 1 Pick up the handsetor pressON OFF 2 Dial one of the following combinations 5 Communlcatlng Within Your OflIce 37 ...

Page 37: ...ation seeyour system administrator or DBS dealer Calling Paging Groups 00 07 The DBS allows extensionsto be grouped into paging groups When you issue a page you canspecify the paging group so that your announcementis heard only on the phonesthat are members of that group Paging groupsoften include people whosework is related 1 Pick up thehandsetor pressON OFF 2 Dial and the pagegroup number 00 07 ...

Page 38: ...ce a Pick up thehandsetor pressON OFF b Dial 78 The DBS allows extensionstobe groupedinto paginggroups Whenyou issue a page you canspecify the paging group so thatyour announcementis heard only on thephonesthat are members of that group Paging groupsoften include people whosework is related See Paging on page 36 Some offices haveafter hourscalls ring on a centralbell often called a universal night...

Page 39: ...nreplacethehandsetor press ON OFF Holdinn Calls Holding Calls Putting a Call on Hold PressHOLD during a call If thecall is on an outsideline retrieve thecall by pressingthe appropriateline key The line key will be flashing green If the call is anextension retrieve it by presshrg HOLD a secondtime Answering Two Calls 1 PressHOLD to put thefist call on hold 2 Pressthegreenflashing FF key for the sec...

Page 40: ...ension 1 PressHOLD during an outsidecall 2 Dial 75 3 Replacethehandsetor pressON OFF QQ 4 Answerina Calls Transferring Call Picking Ui Calls Parked by an Extension 1 Pick up thehandsetor pressON OFF 2 Dial 76 3 Dial the extensionnumber of Uleperson thatparked thecall Transferring Calls Note If a transferredcall is not ausweredwithin a specified time thecall rings again attheextensionthat transferr...

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