12 - ENGLISH
Warranty
- Australia only
Panasonic Warranty
1. The product is warranted for 12 months from the date of purchase. Subject to the conditions of this warranty
Panasonic or its Authorised Service Centre will perform necessary service on the product without charge for parts or
labour if, in the opinion of Panasonic, the product is found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia or its
Authorised Distributors or Dealers and only where the products are used and serviced within Australia or it’s territories.
Warranty cover only applies to service carried out by a Panasonic Authorised Service Centre and only if valid proof of
purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in accordance with the manufacturer’s
recommendations (as noted in the operating instructions) under normal use and reasonable care (in the opinion
of Panasonic). The warranty covers normal domestic use only and does not cover damage, malfunction or failure
resulting from use of incorrect voltages, incorrect installation, accident, misuse, neglect, build-up of dirt or dust, abuse,
maladjustment of customer controls, mains supply problems, thunderstorm activity, infestation by insects or vermin,
tampering or repair by unauthorised persons (including unauthorised alterations), introduction of sand, humidity or
liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, exposure to
abnormally corrosive conditions or any foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect existed at the time of purchase:
(a) Cabinet Part(s)
(e) DVD Video, Blu-ray, or Recordable Discs
(b) Video or Audio Tapes
(f) Video / Audio Heads from wear and tear in normal use
(c) SD cards or USB devices
(g) Information stored on Hard Disk Drive, USB stick or SD card
(d) User replaceable Batteries
(h) DTV reception issues caused by TV Aerial / Cabling / Wall socket(s) etc
5. Some products may be supplied with Ethernet connection hardware. The warranty is limited on such products and will
not cover
(a) Internet and or DLNA connection / setup related problems
(b) Access fees and or charges incurred for internet connection
(c) The use of incompatible software or software not specifically stipulated in the product operations manual; and
(d) Any indirect or consequential costs associated with the incorrect use or misuse of the hardware, its connection
to the internet or any other device.
6. If warranty service is required you should:
Telephone Panasonic’s Customer Care Centre on 132600 or visit our website and use the Service Centre
Locator for the name/address of the nearest Authorised Service Centre.
Send or bring the product to a Panasonic Authorised Service Centre together with your proof of purchase receipt
as a proof of purchase date. Please note that freight and insurance to and / or from your nearest Authorised
Service Centre must be arranged by you.
7. The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-
installation or re-installation of a product, including costs related to the mounting, de-mounting or remounting of any
screen, (and any other ancillary activities), delivery, handling, freighting, transportation or insurance of the product
or any part thereof or replacement of and do not extend to, and exclude, any damage or loss occurring by reason of,
during, associated with, or related to such installation, de-installation, re-installation or transit.
Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of Australia,
however, coverage will vary dependant on product. For advice on exact Authorised Service Centre locations for your
product, please telephone our Customer Care Centre on 132600 or visit our website and use the Service Centre Locator.
Unless otherwise specified to the consumer the benefits conferred by this express warranty are additional to all other
conditions, warranties, guarantees, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar
consumer protection provisions contained in legislation of the States and Territories and all other obligations and liabilities
on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies,
obligations or liabilities.
Feb 2010
THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
If you require assistance regarding warranty conditions or any other enquiries,
please contact our Customer Care Centre via the Panasonic website www.panasonic.com.au or
by phone on 132 600. If phoning in, please ensure you have your operating instructions available.
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
Locked Bag 505, Frenchs Forest, NSW 2086
PRO-031-F11 Issue: 2.0
18-02-2010
