3
2 Troubleshooting
Guide
2.1. How to diagnose the VIERA Communication Camera
You can carry out functional checks and diagnosis of the images (H.264) of the VIERA Communication camera (TY-CC20W) on a PC
by using exclusive diagnosis software.
2.2. Preparation
for
diagnosis
The following items are necessary for diagnosing the camera.
[interface:USB 2.0]
PC
[OS:Windows XP / Vista / 7]
Diagnosis software *
[QTCam3 (QTCam3FullSetup_20110526.exe)]
Camera to be checked
[VIERA Communication Camera (TY-CC20W)]
*Download the Diagnosis Software and Document from here.
