English
24
FAQs
Before requesting service or assistance, please follow
these simple guides to solve the problem.
For details, refer to [eHELP] (Support > FAQs).
The TV does not switch on
Check the mains lead is plugged into the TV and the
mains socket.
The TV goes into Standby mode
Auto power standby function is activated.
The remote control does not work or is intermittent
Are the batteries installed correctly?
(p. 19)
Has the TV been switched on?
The batteries may be running low. Replace them with
new ones.
Point the remote control directly at the TV’s remote
control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).
*
Situate the TV away from sunshine or other sources
of bright light so they do not shine on the TV’s remote
control signal receiver.
*
Is the remote control mode wrong?
(p. 20)
If you are trying to use voice controls, is the remote
control registered (paired) with the TV?
(p. 17)
When infrared communication is used
No image is displayed
Check the TV is turned on.
Check the mains lead is plugged into the TV and the
mains socket.
Check the correct input mode is selected.
Is [Backlight], [Contrast], [Brightness] or [Colour] in
the Picture menu set to the minimum?
Check all required cables and connections are firmly
in place.
An unusual image is displayed
This TV has a built-in Self Test. Makes a diagnosis of
picture or sound problems.
[TV Self Test] ([Help] menu)
Turn the TV off with Mains power On / Off switch,
then turn it on again.
If the problem persists, initialise all settings.
[Shipping Condition] in [System Menu] ([Setup]
menu)
The image or sound from external equipment are
unusual when the equipment is connected via HDMI
Set [HDMI Auto Setting] ([Setup] menu) to [Mode1].
(p. 15)
No sound is produced from the connected HDMI
equipment
Set the audio output format of the connected HDMI
equipment to PCM.
Voice control function does not work
If the remote control is not registered (paired) with the
TV, register (pair) the remote control.
(p. 17)
Check the network connections and settings.
Parts of the TV become hot
Parts of the TV may become hot. These temperature
rises do not pose any problems in terms of
performance or quality.
When pushed with a finger, the display panel moves
slightly and makes a noise
There is a little gap around the panel to prevent
damage to the panel. This is not a malfunction.
About the inquiry
Please contact your local Panasonic dealer for
assistance.
If you make an inquiry from a place where this TV
is not present, we cannot answer about contents
that require visual confirmation for connection,
phenomenon, etc. of this TV itself.
Summary of Contents for TX-49JX940E
Page 11: ...English 11 With Pedestal OUT 1 B A To remove the covers from the pedestals 2 A B 3 ...
Page 39: ...Nederlands 11 Met standaard UIT 1 B A Verwijder de deksels van de standaarden 2 A B 3 ...
Page 57: ... F0421HN1091 Manual de utilizare _ _ TX 49JX940E TX 55JX940E TX 65JX940E _ ...
Page 58: ... Cuprins 4 9 _ 10 12 13 18 22 _ 23 _ 23 24 ...
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Page 60: ... 4 _ _ _ _ _ _ _ _ _ _ _ ...
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Page 62: ... 6 _ _ _ _ _ _ _ _ _ _ _ _ _ª _ª _ª _ª deschise ...
Page 63: ... 7 Piedestal _ _ ...
Page 64: ... 8 10 10 10 10 Model de 49 inci Model de 55 inci Model de 65 inci ...
Page 65: ... 9 _ _ _ 18 Piedestal 10 _ 14 19 Manual de utilizare ...
Page 66: ... 10 11 _ 17 A 1 _ 2 ...
Page 67: ... 11 1 B A 2 A B 3 ...
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Page 72: ... 16 _ a b c d _ _ _ _ _ µ _ _ ...
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Page 76: ... 1 Setare 4 _ _ 1 _ _ ...
Page 77: ... _ _ _ 1 1 _ 1 2 3 5 6 7 4 1 _ 4 Meniu 5 6 7 ...
Page 78: ... _ 13 1 _ _ _ _ _ _ _ _ _ _ ...
Page 79: ... 1 _ _ eAJUTOR _ 1 Meniu principal eAJUTOR _ ...
Page 80: ... _ _ 19 _ 17 _ _ _ 15 17 _ ...
Page 81: ... piedestalul ...
Page 83: ... _ Satelit _ _ º _ _ _ _ _ Securitate _ _ _ _ _ ...
Page 84: ... _ _ _ _ Web Site http www panasonic com Panasonic Corporation 2021 _ 49 _ ...