Panasonic TX-49DX600B Viera, Ehelp, Page: 297 / 311

Digital TV
Before requesting service or assistance, please follow these simple guides to
solve the problem.
If the problem still persists, please contact your local Panasonic dealer for
assistance.
Block noise, frozen or disappearing image occurs / Some channels cannot be
tuned
●
Check the position, direction and connection of the aerial.
●
Check Signal Condition . If the level of Signal Quality is low, the DVB
signal is weak. Connecting the aerial to the TV directly may improve signal
quality than connecting the aerial through the equipment (Set top box,
DVD, etc.).
Watching > Tuning and editing channels > Signal Condition
Watching > Basic > Basic connection
●
Weather conditions affect signal reception (heavy rain, snow, etc.), in
particular in poor reception areas. Even during good weather, the high
pressure can cause poor reception of some channels.
●
Due to the digital reception technologies involved, quality of the digital
signals may be relatively low in some cases, despite good reception of
analogue channels.
●
Turn the TV off with Mains Power On / Off switch, then turn it on again.
No programmes shown on TV Guide
●
Check the aerial connection to the Television set and if there are any
current signalling issues in your area.
●
Contact Panasonic Customer Support by visiting
www.panasonic.co.uk/freeview
●
Contact the digital services provider to check for any local transmission
issues by visiting www.freeview.co.uk
●
Consult an aerial engineer to check the alignment of your aerial.
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