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Connectivity Troubleshooting
Wireless Network Not Available
• Ensure that any firewalls of your network allow the
TV wireless connection.
•
Try searching for wireless networks again, using the
Network Settings
menu screen.
If the wireless network does not function properly, try
using the wired network in your home. Refer to the
Wired Connectivity
section for more information on
the process.
If the TV does not function using the wired connection,
check the modem (router). If the router does not
have a problem, check the internet connection of
your modem.
Connection is Slow
See the instruction book of your wireless modem to
get information on the internal service area, connection
speed, signal quality and other settings. You need to
have a high speed connection for your modem.
Distruption during playback or slow
reactions
You could try the following in such a case:
Keep at least three meters distance from microwave
ovens, mobile telephones, bluetooth devices or any
other Wi-Fi compatible devices. Try changing the active
channel on the WLAN router.
Internet Connection Not Available / Media
Sharing Not Working
If the MAC address (a unique identifier number) of
your PC or modem has been permanently registered,
it is possible that your TV might not connect to
the internet. In such a case, the MAC address is
authenticated each time when you connect to the
internet. This is a precaution against unauthorized
access. Since your TV has its own MAC address,
your internet service provider cannot validate the MAC
address of your TV. For this reason, your TV cannot
connect to the internet. Contact your internet service
provider and request information on how to connect
a different device, such as your TV, to the internet.
It is also possible that the connection may not be
available due to a firewall problem. If you think
this causes your problem, contact your internet
service provider. A firewall might be the reason of a
connectivity and discovery problem while using the TV
in media sharing mode or while browsing via media
sharing feature.
Invalid Domain
Ensure that you have already logged on to your PC
with an authorized username/password and also
ensure that your domain is active, prior to sharing
any files in your media server program on your PC. If
the domain is invalid, this might cause problems while
browsing files in media sharing mode.
Using Media Sharing Network Service
Media sharing feature uses a standard that eases the
viewing process of digital electronics and makes them
more convenient to use on a home network.
This standard allows you to view and play photos, music
and videos stored in the media server connected to your
home network.
1. Nero Media Home Installation
The media sharing feature cannot be used if the
server programme is not installed onto your PC.
Please prepare your PC with the Nero Media
Home programme. For more information about the
installation, please refer to the “
Nero Media Home
Installation
” section.
2. Connect to a Wired or Wireless Network
See the chapter
Network Settings
for detailed
configuration information.
3. Play Shared Files via Media Player
Select
Media Player
by using the
Left
or
Right
buttons
from the main menu and press
OK
. The media browser
will then be displayed.
Media Sharing
Media sharing support is only available in the
Media
Player
Folder
mode. To enable folder mode, go to the
Setup
tab in the main media browser screen and press
OK
. Highlight
View
Style
and set to
Folder
using the
Left
or
Right
buttons. Select the desired media type and
press
OK.
If sharing configurations are set properly,
Device
Selection
screen will be displayed after selecting the
desired media type. If available networks are found,
they will be listed on this screen. Select media server
or network that you want to connect to using the Up
or Down buttons and press
OK
. If you want to refresh
the device list, press the
Green
button. You can press
Menu
to exit.
If you select the media type as
Videos
and choose
a device from the selection menu. Then select the
folder with video files in it on the next screen and all
the available video files will be listed.
To play other media types from this screen, you must
go back to main
Media Player
screen and select the
media type as desired and then perform the network
selection again. Refer to the
Media Player
menu section
for further information on file playback.
Subtitle files do not work if you watch videos from your
network through media sharing feature.
You can connect only one television to the same
network. If a problem occurs with the network, please
switch your television off at the wall socket and back
