44
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 20) and volume.
•
Check all required SCART cables and
connections are
fi
rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to
fi
ll your
screen. For user control please see p. 40.
S-Video / black and
white picture
•
Using AV button please con
fi
rm your
selection is S-Video I.e. AV2/S (p. 16).
On Screen messages
- I.e. EC/AV1
•
You can simply clear these
Press again to redisplay.
An error message
appears
•
Follow the message’s instructions.
•
If the problem persists, contact the
authorized Service Centre.
Q-Link function does not work
•
Please con
fi
rm SCART cable and connection. Also
please set “AV1 / AV2 out” in the Setup Menu (p. 21).
“VIERA Link” function
does not work and an error
message appears
•
Con
fi
rm the connection.
•
Turn the connected equipment on and then switch the TV
on. (p. 34)
Recording does not start
immediately
•
Check the settings of the recorder. For details, read the
manual of the recorder.
There may be red spots, blue
spots, green spots and black
spots on the screen
•
This is a characteristic of liquid crystal panels and is not
a problem. The liquid crystal panel is built with very high
precision technology giving you
fi
ne picture details.
Occasionally, a few non-active pixels may appear on the
screen as a
fi
xed point of red, green, blue or black.
Please note this does not affect the performance of your
LCD.
The LCD panel moves slightly
when it is pushed with a finger
Clattered sound might be heard
•
There are some looseness around the panel to prevent
the damage to the panel.
The panel might move slightly when it is pushed with a
fi
nger, and clattered sound might be heard. This is not a
malfunction.
