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Troubleshooting

Appendix

During Simultaneous dis-
play, one of the screens 
becomes disordered.

When using the Extended Desktop, use the same display colors for the external display 
as those used by the LCD.
If you continue to experience problems, try changing the display by clicking [start] - [Con-
trol Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver for Mobile] - [Display 
Devices]
When the [Command Prompt] is set to “Full Screen” by pressing 

Alt

 + 

Enter

, the pic-

ture is displayed on one of the screens only. When the window display is restored by 
pressing 

Alt

 + 

Enter

, the picture is displayed on both screens.

Simultaneous display cannot be used until Windows startup is complete (during Setup 
Utility, etc.).

The external display does 
not work normally.

If the external display does not support the power saving function, it may not work nor-
mally when the computer enters the power saving mode. Turn off the external display.

Touch Pad / Touchscreen (only for model with touchscreen)

The cursor does not work.

When using the external mouse, connect it correctly.
Restart the computer using the keyboard. 
(Press , 

U

, and 

R

 to select [Restart].)

If the computer does not respond to keyboard commands, read “No response”
(

page 26).

Cannot input using the 
touch pad.

Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
The drivers for some mice may disable the touch pad. Check your mouse’s operating 
instructions.

Cannot input using the 
touchscreen.

Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of the 
Setup Utility.
When mouse drivers are installed (i.e. IntelliMouse), the touchscreen does not work. 
Reinstall the touchscreen driver.

Cannot point the correct posi-
tion using the included stylus.

Perform the touchscreen calibration (

page 12).

Reference Manual

The Reference Manual is not 
displayed.

Install Adobe Reader.

A

Log on to Windows as an administrator.

B

Click [start] - [Run], input [c:\util\reader\AdbeRdr70_enu_full.exe], then click [OK].
Follow the on-screen instructions.

C

Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help] - 
[Check for updates now].

Reinstalling B’s Recorder/B’s CLiP

A serial number is 
requested when reinstalling.

Input the following serial number
B’s Recorder: 
B’s CLiP: 

Display

Summary of Contents for Toughbook CF-74JDMBD2M

Page 1: ...oduction 2 Read Me First 3 Description of Parts 9 First time Operation 11 On screen Manual 14 Handling and Maintenance 15 Hard Disk Backup Function Recover Pro 17 Hard Disk Data Erase Utility 19 Reins...

Page 2: ...uced in any form without the prior written permission of Matsushita Electric Industrial Co Ltd No patent liability is assumed with respect to the use of the information contained herein 2007 Matsushit...

Page 3: ...75 6 M 1 FCC Regulation Notice for modem This equipment contains a FCC approved modem 1 This equipment complies with CFR47 Part 68 rules On the computer is a label that contains among other infor mati...

Page 4: ...present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connec tions themselves but should contact the appropriate ele...

Page 5: ...ring 15 22525 Hamburg F R Germany Network connection The terminal equipment is intended for connection to the following public network In all the countries of European Economical Area Public Switched...

Page 6: ...or damage or violation of government regulations that may arise from failing to comply with these guidelines 26 M 1 Lithium Battery This computer contains a lithium battery to enable the date time and...

Page 7: ...ll Chil dren Accidental swallowing will result in bodily injury In the event of accidental swallowing see a doctor immediately Do Not Place This Product on Unstable Surfaces If balance is lost this pr...

Page 8: ...and supplied by Panasonic may present a safety hazard generation of heat ignition or rupture Do not touch the terminals on the battery pack The battery pack may no longer function properly if the cont...

Page 9: ...ction key Reference Manual Key Combinations L Bluetooth antenna Only for model with Bluetooth Reference Manual Bluetooth M Keyboard N Touch pad O Microphone jack A condenser microphone can be used If...

Page 10: ...nce Manual LAN L Modem port Reference Manual Modem M Serial port N External display port Reference Manual External Display O Security lock A Kensington cable can be connected For further information r...

Page 11: ...Otherwise the battery pack may fall when you carry the computer Do not touch the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunct...

Page 12: ...nutes Do not touch the keyboard or touch pad and wait until the screen changes If An unexpected error has occurred or a similar message is displayed click OK This is not a malfunction Wait until the h...

Page 13: ...a driver update is required contact Panasonic Technical Support page 36 If the message Your computer might be at risk is displayed Select red icon on the notification area and make the appropriate set...

Page 14: ...e the bat tery pack in the optimum condition to obtain longer operation time To access the Important Tips A Double click on the desktop Alternatively click start All Programs Panasonic On Line Manuals...

Page 15: ...inals The touch pad is designed to be used with a finger tip Do not place any object on its surface and do not press down strongly with sharp pointed or hard objects that may leave marks e g nails pen...

Page 16: ...ssword is requested enter the Supervisor Password 2 Select the Security menu then select Computrace R Sub Menu and press Enter 3 Select Computrace R BIOS Module and set to Enable 4 At the confirmation...

Page 17: ...p reliably we recommend performing Typical installation in the following cases Hard disk with a single partition Immediately after reinstalling software when more than half of the entire space of the...

Page 18: ...t touch the power switch while using the Recover Pro This function uses the data created during complete backup It restores the hard disk data to the condition when you performed the complete backup F...

Page 19: ...nter the Supervisor Password 3 Select the Boot menu then select Optical Drive and press F6 until Optical Drive is at the top of the boot priority order 4 Select the Security menu and set DVD Operation...

Page 20: ...onfirmation message select Yes and press Enter 4 Select the Boot menu then select Optical Drive and press F6 until Optical Drive is at the top of the boot priority order 5 Select the Security menu and...

Page 21: ...ility settings excluding the password s will return to the default values 14 Select the Exit menu and then select Save Current Values then press Enter At the confirmation message select Yes and press...

Page 22: ...ity settings have been returned to the default values to startup the computer Start the Setup Utility and return the settings to the default values and then change the settings as necessary Press F2 t...

Page 23: ...ve disks or other media Press any key to restart or a similar mes sage appears A floppy disk is in the drive and it does not contain system startup information Remove the floppy disk and press any key...

Page 24: ...k to disable the ten key mode and then input Even after entering the password Type your pass word is displayed again The computer may be in ten key mode If the NumLk indicator lights press NumLk to di...

Page 25: ...xternal mouse connect it correctly Restart the computer using the keyboard Press U and R to select Restart If the computer does not respond to keyboard commands read No response page 26 Cannot input u...

Page 26: ...x com en Customer Services Utilities Recover Pro 6 htm Where and download install Cleanup Utility for Recover Pro 6 B Delete the backup area using Cleanup Utility for Recover Pro 6 C Reinstall Recover...

Page 27: ...are icon will be displayed in gray For the hard disk and memory only you can select standard diagnostic check or extended diagnostic check When the PC Diagnostic Utility starts up it will run the stan...

Page 28: ...s Ctrl F7 while Panasonic boot screen is displayed When the PC Diagnostic Utility starts up it will automatically begin the diagnostic check for all hardware components If the password is requested en...

Page 29: ...Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as is If the computer still does not operate properly reinstall the software page 20 NOTE If...

Page 30: ...transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form o...

Page 31: ...ouvez ni modifier ni tenter de modifier les Logiciels E Vous ne pouvez c der les Logiciels et en octroyer la licence une autre partie qu en rapport avec votre cession du Produit unique qui est accompa...

Page 32: ...8 24X CD RW 4X High Speed CD RW 4X 8X 10X Ultra Speed CD RW 8X 10X DVD R 1X 2X 2 4X 2 6X 2 8X DVD RW 1X 2X 2 4X DVD RAM 2X 3X 3 5X R 2 4X 2 4 4X 2 4 6X 2 4 8X R DL 2 4X RW 2 4X 2 4 4X Supported Discs...

Page 33: ...carrying handle Approx 2 7 kg Approx 6 0 lb Operation Environment Temperature 5 C to 35 C 41 F to 95 F Humidity 30 to 80 RH No condensation Storage Environment Temperature 20 C to 60 C 4 F to 140 F Hu...

Page 34: ...Operation on other SD equipment is not guaranteed This computer is not compatible with MultiMediaCards or SDHC Memory Cards Do not insert these kinds of cards 17 Theoretical value and not the actual s...

Page 35: ...Station 3 Years Port Replicator I O Box Device Cradle like CF 08 3 Years Antenna Pass through Cable 3 Years Backlit or Full sized keyboard 3 Years or assumes warranty of the unit in which it is instal...

Page 36: ...y covers failures due to defects in materials or workmanship which occur during normal use THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CON TROL EQUIPMEN...

Page 37: ...Canada Inc Computer Products Marketing 5770 Ambler Drive Missis sauga Ontario L4W 2T3 within the warranty period together with a copy of your purchase receipt and an explanation of the sus pected defe...

Page 38: ...ort pay son service de Marketing produits informatiques 5770 Ambler Drive Mississauga Ontario L4W 2T3 dans les soixante 60 jours suivant la date d achat original Joignez votre envoi une pi ce justific...

Page 39: ...39 MEMO...

Page 40: ...nternational ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and...

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