Panasonic ToughBook CF-72 Series, Service Manual

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4.4.6. HDD DIAGNOSIS
Make sure that connecting cables, connectors and AC adapter are not loose or disconnected prior to testing.
NO
No. Symptom
Troubleshooting
procedures
Source of
problem
No. Result
1
1-1 Has the HDD been partitioned?
Does not boot from HDD.
Component
Go to No. 1-2
Improper setting YES
NO
2
2-1 Has the HDD been formatted?
Cannot read from HDD.
Cannot write to HDD.
Go to No. 2-2
HDD format YES
NO
3
3-1
3-2
Replace the HDD.
Does operation return to
normal?
Replace the HDD cable.
Does operation return to
normal?
Replace the HDD.
Does operation return to
normal?
Replace the LED PCB.
Does operation return to
normal?
Replace the Main PCB.
Does operation return to
normal?
Damage to data written to
HDD.
Damage to data read from
HDD.
HDD contents are
destroyed.
HDD
Go to No. 3-2
YES
5
5-1
5-2
5-3
5-4
Has the HDD been
configured in the OS?
Access lamp does not
light.
Go to No. 5-2
Improper setting
YES
NO
4
4-1
Replace the HDD.
Does operation return to
normal? Dignositic Test reports
problem in HDC or HDD.
6
6-1 Replace the HDD.
Abnormal sound.
HDD
2-2
2-3
Replace the HDD.
Does operation return to
normal?
Replace the HDD cable.
Does operation return to
normal?
HDD
Go to No. 2-3
YES
NO
1-2
Are there system files on the
HDD?
Go to No. 1-3
Software on the
HDD YES
NO
1-3
1-4
Replace the HDD.
Does operation return to
normal?
Replace the HDD cable.
Does operation return to
normal?
HDD
HDD cable
Go to No. 1-4
Main PCB IC3
YES
YES
NO
NO
HDD cable
Main PCB IC3
YES
NO
HDD cable
Main PCB IC3
YES
NO
HDD
Main PCB IC3
YES
NO
HDD
Go to No. 5-3
YES
NO
LED PCB
Go to No. 5-4
LD907 YES
NO
Main PCB
HDD cable
IC3 YES
NO
7 Hard disk failure
Does executing FDISK
correct the problem?
7-1
HDD cable YES
Main PCB NO IC3
Go to No. 7-2 NO
Format data
destroyed
YES
Replace the HDD.
Does operation return to
normal?
7-2
Go to No. 7-3 NO
HDD YES
Replace the HDD cable.
Does opration return to
normal?
7-3