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104
Troubleshooting (Advanced)
*3
Windows XP: [start]
Network
Cannot connect to a network.
Set [LAN] / [Modem] to [Enabled] in the [Advanced] menu of the Setup Utility
(
).
Cannot check the computer’s MAC
address.
Follow the steps below.
A
Click
(Start)
- [All Programs] - [Accessories] - [Command
Prompt].
B
Input “getmac/fo list /v”, and press
Enter
.
Insert a space between “fo” and “list”, and between “list” and “/v”.
Input “ipconfig/all”, and press
Enter
.
C
Wireless LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on
“Physical Address” line of “Wireless Network Connection”.
Wired LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on “Physical
Address” line of “Local Area Connection”.
D
Input “exit”, and press
Enter
.
Wireless Communication (only for model with wireless LAN/Bluetooth/wireless
WAN)
Cannot connect to a network.
Slide the wireless switch to turn on the wireless devices.
Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in
the [Advanced] menu of the Setup Utility (
Disable the Wireless Connection Disable Utility (
).
Restart the computer.