Panasonic Toughbook CF-31AAAAA2M Reference Manual Download Page 126

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126

Troubleshooting (Advanced)

Windows XP: [start]

Others

No response.

Press

Ctrl

Shift

Esc

to open Task Manager and close the software

application.
An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use

Alt

Tab

to check.

Shut down by sliding and holding the power switch for 4 seconds or longer, and
turn on the computer and open the application again. If Windows runs correctly,
but the application software does not start, click

(Start)

- [Control Panel] -

[Uninstall a program] and remove the failing application software, then reinstall
the application software.

Summary of Contents for Toughbook CF-31AAAAA2M

Page 1: ... Reference Manual be printed Descriptions For common procedures and screens for Windows 7 and Windows XP this Reference Manual uses the procedures and screens of Windows 7 Some menus may differ for Windows XP Windows XP does not require clicking operation to of the notification area ...

Page 2: ...n the discrete GPU with higher power consumption is activated For the users of the model without Discrete Video Controller Your computer is equipped with the Intel graphics processing unit GPU which is designed to save power effectively In this manual refer to the sections preceded by the following description whenever it appears When the Intel GPU with lower power consumption is activated You can...

Page 3: ...ouble click the displayed USB selective suspend setting F Change settings of On battery and Plugged in to Enabled G Click OK and exit the Advanced settings screen Switching the GPU that is used Only for the model with Discrete Video Controller When you start up the computer for the first time after purchase the Intel GPU is activated to save power You can manually change the GPU that is used 1 Set...

Page 4: ...output destination may unexpectedly be changed You can select the Classic view of Control Panel or the Classic Start menu You can also change the way a user logs on or off This manual explains using the Windows XP default setting not Classic view or Classic Start menu etc If the message Your computer might be at risk is displayed Select red icon on the notification area and make the appropriate se...

Page 5: ... use the key combinations before you log on to Windows Wait until the hard disk drive indicator turns off On the Setup Utility screen you can use the key combinations of Fn F1 Fn F2 and Fn F3 The key combinations may not work with some applications The pop up icon appears after logging on to Windows It may not appear in some application conditions Key Function Pop up icon Fn F1 1 Fn F2 1 LCD brigh...

Page 6: ...CAUTION Do not press any keys until the display has finished switching Do not use this function When playing motion video such as DVD or MPEG When an extended monitor is not connected When showing a game screen such as pinball When using the extended desktop Fn F4 1 Speaker on off NOTE Beeps do not sound if you turn off the speaker sound 3 OFF MUTE ON Key Function Pop up icon LCD LCD HDMI display ...

Page 7: ...me press and hold Fn and press F5 or F6 intermittently This does not work on beeps or speakers connected to the USB port Fn F7 Activate sleep 4 page 16 Fn F8 Concealed Mode on off You can select on off of LCD Backlight LED Sound 3 Wireless Radio Backlit Keyboard and Fan NOTE You have to set Concealed Mode to Enabled in Setup Utility page 92 You can set the devices turned off in Concealed Mode with...

Page 8: ...ress another key Lock released When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 6 Show status on screen Displays the Fn key status when on the notification area is clicked Fn is locked Fn is not locked Disable popup The pop up icon will not be displayed 3 Click OK NOT...

Page 9: ...o Delete Cursor since the display may be distorted If you add a check mark for Use in Hold Ctrl key down Touch the screen of Touch Panel Configuration touching the screen may always be recognized as a right click To return to the normal operation press Ctrl on the keyboard The touchscreen function does not work in the Setup Utility in the full screen of Command Prompt Operate the touchscreen with ...

Page 10: ... becomes dirty wash it with mild detergent Do not use bleach or fabric conditioner softener or try to sterilize the cloth by boiling If the soft cloth is dirty it may be ineffective in cleaning the touchscreen and in fact may cause dirt to adhere to the touch screen Check the following to prevent the surface of the touchscreen from being scratched Are you using your finger or a stylus to operate t...

Page 11: ...se time will return to normal when the computer is returned to room temperature If the cursor jumps to a location other than where the screen was touched or if the LCD resolution changes recalibrate the touchscreen Perform the procedure of Touchscreen Calibration below A standard user needs to perform the calibration as an administrator before performing the calibration for each user Calibration b...

Page 12: ...the stylus touch each of the target marks one by one and then click OK Perform the calibration for the orientation to be used 1 Run Touch Screen Calibration Utility Click start All programs Fujitsu Touch Panel USB Touch Screen Calibration Utility 2 Using the stylus touch each of the 12 target marks one by one until it blinks and then press Enter 3 Press Enter NOTE Perform the touchscreen calibrati...

Page 13: ...lica tion software and try handwriting again 1 Click on the notification area and double click Alternatively you can click Start 1 All Programs Panasonic Panasonic Hand Writing NOTE Select the image size before handwriting by clicking Option Window size If you change the size after handwriting the image quality will become lower You can copy the bitmap image by clicking Edit Copy and paste it in a...

Page 14: ...changes The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Starting Up Yo...

Page 15: ...ou set in the Setup Utility is not requested at resuming You can use the Windows password for security in sleep 2 or hibernation In the default setting you are requested to enter the Windows password when the computer resumes You can use the Windows password for security in standby or hibernation A Click start Control Panel User Accounts and select the account B Click Create a password and set the...

Page 16: ...boot screen will appear At this time do not start the Setup Utility and do not change settings Otherwise resume may not operate correctly Cannot resume from hibernation by the Wake Up from wired LAN function the Task Scheduler or the operation to open the display Failing the password input while resuming from sleep 3 Cannot resume from sleep 3 using the USB devices To enter sleep 3 or hibernation ...

Page 17: ...perate it until the power indi cator blinks or goes off If you slide and hold the power switch for longer than 4 seconds the computer will forcibly shut down and unsaved data will be lost even if you have set When I press the power button to any item in Choose what the power button does of Power Options in Control Panel If you slide and hold the power switch for longer than 4 seconds the computer ...

Page 18: ...Touch the keyboard except for password input touch pad touchscreen only for model with touchscreen or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep 3 or hibernation Wait approximately 1 minute Operate the wireless switch Insert and remove the SD Memory Card If the computer enter...

Page 19: ...settings such as reducing the time entered in the Turn off monitor setting Use a related utility The following utilities provide additional power saving functions not available in Power Options Use Catalyst Control Center Utility page 22 Use Panasonic Power Plan Extension Utility page 20 Use Power Saving Utility page 20 Press Fn F1 to reduce LCD brightness Reducing internal LCD brightness will red...

Page 20: ... Power Plan At the default Panasonic Power Management Active is selected To save power more effectively select Panasonic Power Management Power Saving or Power saver For the computer s behavior in each power plan see the descriptions located below You can also change the settings item by item 3 Click Apply 4 Click OK When the Intel GPU with lower power consumption is activated A single setting all...

Page 21: ...he confirmation screen that appears To enable Intel video driver power saving func tion Select Enable and slide the slide bar to the Maxi mum Battery end 3 Click OK Click Restore initial settings to return to the factory default settings and click OK NOTE Even if you can enable each function using power saving utility you can also enable them as follows When the Intel GPU with lower power consumpt...

Page 22: ...ograms Catalyst Control Center CCC Advanced 2 Click Power Play Click Graphics PowerPlay 3 Select Maximize Battery Life in Plugged In and Battery 4 Click OK 2 Windows XP start NOTE When Maximum Battery Life is selected in PowerPlay the computer s performance will be reduced Using Catalyst Control Center Utility ...

Page 23: ... press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support When running the Setup Utility do not leave and go away from your computer even for a short time since other people m...

Page 24: ... not guarantee complete protection of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility page 97 CAUTION For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand pag...

Page 25: ...pack is discharging the power to 80 1 of normal temperature mode page 26 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature is out of the acceptable range The p...

Page 26: ... 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep 2 for a long time without power supply from the AC adaptor The battery display may not be the same as that of notification area 3 This is not a malfunction 2 Windows XP standby 3 Windows XP or of Power Meter in Power Options Properties High temperature mode The high temperatu...

Page 27: ...ery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal temperature mode until the battery has been used and recharged to a total charge level of about 5 times as much as tha...

Page 28: ...f If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again Connect the AC adaptor and charge the battery If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery down and you resume the operation without charging the battery the W...

Page 29: ...oes off automatically After the battery recalibration is finished normal charging starts 4 Windows XP start NOTE The temperature range should be 10 C to 30 C 50 F to 86 F The battery recalibration does not work correctly if a port replicator other than the CF VEB311 is connected The bat tery recalibration will not end If you are using a port replicator other than the CF VEB311 disconnect it before...

Page 30: ...calibrating the battery replace with a new battery CAUTION The battery pack is not charged when you first purchase it Be sure to charge it before using for the first time Charging starts automatically when the AC adaptor is connected to the computer Use only the specified battery pack with your computer In sleep 5 do not remove replace the battery pack Otherwise your data will be lost and the comp...

Page 31: ...1 Battery Power B Slide the latch A down and open the cover C Pull the tab B of the battery pack To insert A Insert the battery pack until it securely fits the connector B Close the cover until it clicks ...

Page 32: ...32 Battery Power C Slide the latch C to the left to lock the cover CAUTION Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer ...

Page 33: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 Cl...

Page 34: ...ces carefully 1 Windows XP standby 1 Disable the multimedia pocket device function A Click on the notification area and click B Click Eject TEAC DV W28S V C Confirm that the multimedia pocket device indicator and the hard disk drive indicator are not lit A Double click on the notification area B Select TEAC DV 28XXX and then click Stop C Follow the on screen instructions D Confirm that the multime...

Page 35: ...o remove 5 Carefully insert the device into the multimedia pocket by pushing both corners until it surely fits in the slot Press the release handle C to set in Insert the device with the label side up 6 Close the cover until it clicks CAUTION Hold the device by both sides Otherwise the device may be damaged When raising the slot side upward and inserting the device be careful not to apply any impa...

Page 36: ...double clicking 3 or checking the Information menu in the Setup Utility page 89 If the device is not recognized or if the media cannot be accessed turn off the computer and reinsert the device 2 Windows XP is not displayed 3 Windows XP by double clicking on the notification area ...

Page 37: ... SRAM card FLASH ROM card excluding ATA interface type and other cards that require 12 V of operating voltage Do not start up Windows with a storage type of CardBus PC card attached An error may occur Preparation Attach the device for the media containing the card driver e g CD ROM Equipment connected to the multimedia pocket cannot be recognized if connected after the card driver installation scr...

Page 38: ...k on the notification area and click B Select the card A Double click on the notification area and select the card then click Stop B Follow the on screen instructions These steps are not necessary when removing the card after turning off the computer 2 Open the cover and remove the card ExpressCard F A Press the card so it comes out of the slot B Draw the card straight out PC Card G A Press the ej...

Page 39: ...art the computer If the computer freezes after resuming from sleep 1 or hibernation remove and reinsert the card If the problem per sists restart the computer When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power To connect peripheral devices SCSI IEEE 1394 etc using a PC Card or an ExpressCard follow the steps below o...

Page 40: ... Card has a copyright protection function which is compatible with content on demand services on the Internet etc To format the SD Memory Card on this computer do not use Format of Windows but use the SD Memory Card format software You can download the software from the web site below http panasonic jp support global cs sd download sd_formatter html To use the SD Memory Card on other devices forma...

Page 41: ...e operation is completed the data may be damaged or the card access may no longer be performed normally Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect Do not forcibly draw out the card otherwise the slot may be damaged Insert the card in the correct direction otherwise the card and the slot may be damaged After ...

Page 42: ... function A Click on the notification area and click B Select the card A Double click on the notification area and click Secure Digital Storage Device then click Stop B Follow the on screen instructions These steps are not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Page 43: ...on for a long time Remove the card immediately after inserting it To insert the card 1 Slide the latch A and open the cover and insert the Smart card with the contact part B in front Insert the card until it surely fits in the slot To remove the card 1 Press the eject button C The Smart card pops out CAUTION Use the eject button to remove the card otherwise the reading contact may be damaged Inser...

Page 44: ...nsitive to static electricity and can be affected even by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock 1 Turn off the computer Do not use sleep 1 or hibernation 1 Windows XP standby 2 Disconnect the AC adaptor and...

Page 45: ...et the cover and battery pack CAUTION Set the cover and battery pack correctly so that they do not fall when you carry the computer NOTE If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction Use the appropriate screw driver so as not to strip the thread of screw If the RAM module is recognized correctly the total size of the RAM module memory ...

Page 46: ...ort on the computer not to the USB port on the port replicator or the car mounter You cannot use the AC adaptor CF AA1653A included with this computer for the port replicator or the car mounter Contact Panasonic Technical Support When using a conventional port replicator such as the CF VEB272AW CF VEB272A2W power consumption will automatically be lowered to match the port replicator s specificatio...

Page 47: ...47 Port Replicator Car Mounter NOTE When you do not use the expansion bus connector close the slide cover so that por tion B matches the mark C ...

Page 48: ...n external HDMI display First slide downward and open the cover Connect the HDMI display to the HDMI display port B 1 Press P or Fn F3 2 Click the Display mode 1 Press Fn F3 Each time you press the key combination Switching the Display Mode LCD LCD HDMI display port replicator side HDMI display port replicator side LCD HDMI display computer side HDMI display computer side LCD analog display analog...

Page 49: ...tings to lower value When you use the simultaneous display DVD Video MPEG files and other motion image files may not be played back smoothly Carefully read the instruction manual of the external display When connecting an external analog display that does not conform to the Plug Play standards select the display driver accordingly in the following menu or use the driver disc supplied with the moni...

Page 50: ...unction It also allows you to set the scaling rate of an external HDMI display 1 Click Start 3 All Programs Panasonic Display Selector 2 Make the required settings Operating Mode A Select Single Display to activate only one display Select Extended Desktop to activate the extended desktop function Select Clone Displays to activate two displays After making a selection click Apply The following sett...

Page 51: ... display image with the black frame and the taskbar indicates the primary device and the other indicates the secondary device 3 Click Apply to enable the settings 4 Click OK 3 Windows XP start 4 Embedded HDMI and Port Replicator HDMI are available only for the model with Discrete Video Controller and when the discrete GPU is activated HDMI is displayed for the model without Discrete Video Controll...

Page 52: ...ce Only for model with touchscreen Set the internal LCD to the primary device when using the touchscreen The cursor will move on the primary device when you touch the internal LCD When the Intel GPU is activated and the extended desktop function is used You cannot switch the display by pressing Fn F3 ...

Page 53: ... click OK Using Catalyst Control Center utility When the discrete GPU with higher power consumption is activated 1 Click Start All Programs Catalyst Control Center CCC Advanced 2 Click Graphics Desktops Displays Click Display Manager 3 Make the settings for the primary and secondary devices 4 Click OK When an HDMI display is connected you can specify sound to be output via the speakers of the pers...

Page 54: ...nel Hardware and Sound Sound Playback 2 Select the sound output destination 3 Click Set Default and then click OK 1 Click start Control Panel Sound Speech and Audio Devices Audio 2 Select the sound output destination in Default Device 3 Click OK ...

Page 55: ...ter the USB device driver installation screen appears To connect the USB device 1 Open the cover and connect the USB device to one of the USB ports A B C or D For further information refer to the instruction manual of the USB device To remove the USB device 1 Disable the USB device A Click on the notification area and click B Select the USB device Connecting Removing USB Devices ...

Page 56: ...instruction man ual of the USB device You may need to install the driver again when connecting the device to another port When a USB device is connected sleep 1 and hibernation may not function normally If the computer does not start up normally remove the USB device and restart the computer When the USB device is removed and then inserted while the computer is on or may appear in the Device Man a...

Page 57: ...omputer and the IEEE 1394 device 2 Slide downward and open the cover and connect the IEEE 1394 device to the IEEE 1394 interface connector A For further information refer to the instruction manual of the IEEE 1394 device NOTE You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 d...

Page 58: ...r finger on the sensor as illustrated to the right B Slide your finger to the right or left while keeping it in contact with the fingerprint sensor C Slide your finger to the right or left until the sensor is visible When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface ...

Page 59: ... can use your fingerprints to start up your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the Protector Suite Help menu Click Start 1 All Programs Protector...

Page 60: ...gative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter Click start Run and input c util drivers tpm readme pdf and click OK 2 Fingerprint Utility Installation Performe...

Page 61: ...n click Start 2 All Programs Protector Suite Control Center Identity Multifactor and choose a method of authentication 4 User Fingerprint Enrollment Performed by each user A Double click the Fingerprint software Icon B Carefully read the License Agreement and then click Accept C Select an enrollment mode and click Apply Enrollment mode You can make the configuration for the enrollment only once du...

Page 62: ...thorized access to the user s computer at the BIOS level A Click Start 2 All Programs Protector Suite Control Center B Click Identity Status C Click Power on security status Change D Click Edit and Add the check mark to Enable power on security and then click Apply E Click Identity Power on Password F When the Power on Security screen appears click Manage Passwords G Select Power On in Password Ty...

Page 63: ...s Enter The password will not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password again in Confirm New Password and press Enter 2 Set the High Security Level A Select Fingerprint Securit...

Page 64: ... data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE How to Backup Select Identity in Account Operation to save the user data Click Start 3 All Programs Protector Suite Control Center Identity Account Operation Fo...

Page 65: ...dows XP start Handling Maintenance The enrolling and authentication sensitivity may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation Static electricity may also cause the sensor to malf...

Page 66: ...firm that fingerprint data is not registered 2 Delete Fingerprint Data Performed by each user A Click Start 6 All Programs Protector Suite Control Center B Click Identity Account Operation C Click Delete user data At the confirmation message click Yes D Enter Windows log on password then click Submit Confirm that there is no item in Password Types 3 Uninstall Protector Suite Performed by the Compu...

Page 67: ...ncel fingerprint dialog and you will be prompted for a password If you do not use backup password enter your Windows log on password Otherwise enter your backup password CAUTION We recommend you set the backup password If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use the Delete your data wizard Please note that all your stored secret data pa...

Page 68: ...nect the telephone jack A to the computer by using the telephone cable B Hold the cable so that the shape of the connector C matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Internet Dial up and change the settings as necessary Click start Control Panel Printers and Other Hardware Phone and Modem Options and change the settings as neces sary NOTE Do not ...

Page 69: ...ceive fax calls and click OK 4 Click Start Computer System properties Device Manager A standard user needs to enter an administrator password 5 Double click Modems and then double click the internal modem 6 Click Power Management and add a check mark for Allow this device to wake the com puter and then click OK 1 Click start Control Panel Performance and Maintenance System Hardware Device Manager ...

Page 70: ...k after the computer resumes from sleep 2 The previous screen display will be restored when you touch the keyboard touch pad or touchscreen only for model with touchscreen The computer cannot resume if the telephone is not connected to the internal modem e g you cannot use a PC Card modem The computer needs some time to respond so set the calling time longer than normal If this is not possible on ...

Page 71: ...or hibernation 2 Slide downward and open the cover and connect the cable Connect the LAN port A and the network system server HUB etc using a LAN cable 3 Turn on the computer NOTE The communication speed using the 2nd LAN port is lower than that of the other LAN port Connecting LAN Only for model with 2nd LAN ...

Page 72: ...r after removing them The screen remains dark when the computer resumes from sleep 1 The previous screen display will be restored when you touch the keyboard touch pad or touchscreen only for model with touchscreen 1 Windows XP standby Enabling the Power On by LAN function The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN por...

Page 73: ...Advanced C Click Wake on Settings in Property and select Wake on Magic Packet in Value and then click OK If you forcibly shut down Windows the Power On by LAN function will not work Only for the model with 2nd LAN The 2nd LAN port does not support the Power On by LAN function Enabling Disabling the Wake Up from wired LAN function When the Wake Up from wired LAN function is enabled the computer aut...

Page 74: ...tup due to unintentional access by a computer A Click Start Computer System properties Device Manager A standard user needs to enter an administrator password Click start Control Panel Performance and Maintenance System Hardware Device Manager B Double click Network adapters Intel R 82577LM Gigabit Network Connection C Click Power Management add a check mark for Only allow a magic packet to wake t...

Page 75: ...oth page 85 For further information about Wireless WAN Refer to the instruction manual of the wireless device The wireless communication can be enabled or disabled by connecting or disconnecting the LAN cable page 77 To disable all wireless communication 1 Slide the latch A open the cover and slide the switch B to OFF To enable wireless communication 1 Slide the latch A open the cover and slide th...

Page 76: ...less LAN Bluetooth wireless WAN will remain ready irrespective of the wireless switch setting It may take some time to turn off wireless communication after switching the wireless switch off If the IEEE802 11a setting is changed in Device Manager page 83 the display will be changed accordingly 1 Windows XP standby This utility allows you to control the function of the wireless switch This utility ...

Page 77: ...en you turn on the wireless switch the on off settings that were selected when you last turned off the wireless switch will be restored 1 Click on the notification area and click the Wireless Switch Utility icon or 2 Click Settings 3 Select the setting you want to assign to the wireless switch 4 Click OK You can automatically disable the wireless LAN wireless WAN connection when a LAN cable is con...

Page 78: ...lity should also be installed so that the Wireless Connection Disable Utility works The Wire less Switch Utility has already been installed at the factory To use the utility set Wireless Switch to Enabled in the Advanced menu of the Setup Utility page 94 The utility does not automatically disable the Bluetooth connection ...

Page 79: ... not monitor the LAN port status the Wireless Switch Utility has not been started or LAN is disabled in the Advanced menu of the Setup Utility or in the device manager Menu Right clicking the utility icon opens a menu as follows Clicking the menu item causes the following utility action Monitoring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wire...

Page 80: ... User Switching function The transmission rate will be lower when a microwave oven is used near by To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility page 94 Before using a wireless LAN turn the wireless LAN communication on Turning on off the wireless LAN communication 1 Slide the wireless switch to turn on off wireless LAN page 75 When turning on wi...

Page 81: ...access point to recognize the computer and click OK Wait for the computer to connect to the wireless LAN access point When the icon on the notification area is changed to the wireless LAN setting is complete 5 Click Close NOTE The settings depend on the network environment For further information ask the system administrator or the person in charge of the network If you use the stealth type wirele...

Page 82: ...ick Profiles at the lower right corner of the window and click Add 4 Enter the profile name and wireless network name SSID and make other necessary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE You need to set the profile for each user The settings depend on the network environment For further information ask the sy...

Page 83: ...he IEEE802 11a setting in Device Manager A Click Start Computer System properties Device Manager A standard user needs to enter an administrator password B Double click Network adapters and double click Intel R Centrino R Advanced N 6200 AGN C Click Advanced and then select Wireless Mode in Property D Select the settings in Value e g 5 802 11a g E Click OK A Click start Control Panel Performance a...

Page 84: ...tings in Device Manager Settings in Wireless Switch Utility When 802 11a is enabled When 802 11a is disabled 6 802 11a b g 4 802 11b g 802 11a 802 11b and 802 11g 802 11b and 802 11g a b g is enabled b g is enabled 3 802 11g 5 802 11a g 802 11g only 802 11a and 802 11g a g is enabled g is enabled 1 802 11a 2 802 11b 802 11a only 802 11b only a is enabled b is enabled ...

Page 85: ...er when a microwave oven is used near by When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn ON OFF Bluetooth page 75 1 Click on the notification area and place the cursor over the Wireless Switch Utility icon or on the notification area A tooltip appea...

Page 86: ...Utility page 97 before removing the hard disk drive Carefully remove insert the hard disk drive since the hard disk drive is extremely sensitive to shock Note that static electricity may affect some internal components 1 Turn off the computer and disconnect the AC adaptor Do not use sleep 1 or hibernation 2 Remove the battery pack page 30 3 Insert Remove the hard disk drive To remove A Slide the l...

Page 87: ...he cover 4 Insert the battery pack page 30 1 Windows XP standby CAUTION Confirm that the latches are surely locked so that it does not fall when you carry the computer NOTE You can erase the data before changing the hard disk drive page 108 You can check that the hard disk is recognized or not in the Information menu of the Setup Utility page 89 If the hard disk is not recognized turn off the comp...

Page 88: ...the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In t...

Page 89: ...city is more than 4 GB Available Memory is 8 GB 3 25 GB for 32bit OS Information Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory 1 Hard Disk Optical Drive BIOS Computer information cannot be changed Embedded Controller Intel R ME firmware Accumulative Operatin...

Page 90: ...hscreen Mode is set to Auto Depending on the current status either Touchscreen Mode or Tablet Mode is displayed 10 Key Mode Select the behavior of the ten key area of the keyboard When NumLock is selected the NumLock LED lights and the ten key area works as a number pad When Fn Key is selected the ten key area works as a number pad when the Fn key is held NumLock Fn Key Display The display during ...

Page 91: ...reduced page 113 Select Performance Video to use the discrete GPU which maintains a higher graphics display performance This GPU consumes more power When Switchable is selected you can change the GPU that is used after starting up the computer page 3 Switchable Power Saving Video Performance Video LCD Brightness Mode When High Brightness is selected the brightness of the LCD is about twice that of...

Page 92: ...oncealed Mode is set to Enabled Except for the LED of external devices ON OFF Sound Can be changed only when Concealed Mode is set to Enabled ON OFF Wireless Radio Can be changed only when Concealed Mode is set to Enabled ON OFF Backlit Keyboard Only for model with Backlit Keyboard Can be changed only when Concealed Mode is set to Enabled ON OFF Fan Can be changed only when Concealed Mode is set t...

Page 93: ...sing Disabled Enabled Intel R Virtualization Technology Disabled Enabled Intel R Trusted ExecutionTechnology Disabled Enabled XSerial Port Settings Used to configure the serial port A B and GPS Enter the sub menu 3 HDD Controller Setting Important Do not change this setting If you do the operating system will not function correctly AHCI Compatible Optical Drive Disabled Enabled LAN Disabled Enable...

Page 94: ...en Serial Port B is set to Enabled 3F8 IRQ4 2F8 IRQ3 3E8 IRQ7 2E8 IRQ5 GPS Only for model with GPS Disabled Enabled Auto I O IRQ Only for model with GPS Can be changed only when GPS is set to Enabled 3F8 IRQ4 2F8 IRQ3 3E8 IRQ7 2E8 IRQ5 XWireless Configuration Enters the sub menu 4 Wireless Switch Disabled Enabled Wireless LAN Only for model with wireless LAN Wireless LAN WiMAX is displayed for the...

Page 95: ...abled IEEE1394 Port Only for model with IEEE 1394 interface Disabled Enabled Smart Card Only for model with Smart Card slot Disabled Enabled USB Port Disabled Enabled Port Replicator USB Port If Port Replicator USB Port is set to Disabled the LAN port of port replicator or the car mounter is also disabled Disabled Enabled Legacy USB Support Disabled Enabled ...

Page 96: ...he newly selected position by switching the positions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates 5 Use the Panasonic USB floppy disk drive optional CF VFDU03U Boot Menu Boot Mode Normal Fast Boot Option 1 USB Floppy Disk 5 Boot Option 2 Hard...

Page 97: ... Supervisor Password Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password Can be changed only when Set Supervisor Password is set Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installation Manual of Trusted Platfor...

Page 98: ...t the system without saving the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XDiagnostic Utility Execute Diagnostic Utility ...

Page 99: ...isplay pop ups scroll the screen or use other functions to display the hidden items The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start All Programs Panasonic Icon Enlarger 2 Sel...

Page 100: ...ified part To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE The magnified text or image in the loupe window is fixed at the moment that the part is magnified e ...

Page 101: ...r example Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the explanation window Restore Defa...

Page 102: ... GPS 7 USB IEEE 1394 8 PC Card check PC Card Controller SD check SD Card Controller Express Card Smart Card 9 Serial Port Keyboard Touch Pad Touchscreen 10 1 Only when the optional CD DVD drive is inserted 2 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows or Sound is turned off in Concealed Mod...

Page 103: ...dware to be executed the hardware icon will be displayed in gray You can also start the Diagnostic Check from Diagnostic Utility on the Exit menu of Setup Utility besides the following method page 98 1 Connect the AC adaptor and turn on the wireless switch page 75 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F...

Page 104: ...cannot restart the check partway through by clicking Display help click the screen or press Space to return to the original diagnostic check screen You can check the status of the diagnostic check by the display color on the left side of the hardware icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differ...

Page 105: ...rdware component is displayed as red and contact Pana sonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE If you run a memory diagnostic check aft...

Page 106: ... and shut down Windows 7 and then you can use the function Connect the AC adaptor and do not remove it until restoration is complete 1 Turn on the computer and when Panasonic boot screen disappears press and hold F8 If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 2 Release your finger when Advanced Boot Options is displayed 3 Press t...

Page 107: ...wn all of the contents of the Setup Utility and press F9 At the confirmation message select Yes and press Enter D Press F10 At the confirmation message select Yes and press Enter The computer will restart E Press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password F Set the Product Recovery DVD ROM for Windows 7 ...

Page 108: ...als except for the CD DVD drive Connect the AC adaptor and do not remove it until hard disk data erase is complete 1 Turn off the computer and insert the CD DVD drive into the multimedia pocket page 34 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password 3 Press F9 At the confirmat...

Page 109: ...asing the hard disk data starts 14 After erasing is completed remove the Product Recovery DVD ROM and click OK 9 Press 2 to execute 2 Erase HDD To cancel this operation press 0 10 At the confirmation message press Y 11 When Start menu is displayed press Enter The approximate time required for erasing data will be displayed 12 Press Space At the confirmation message press Enter The hard disk erase ...

Page 110: ... and Maintenance Power Options Power Schemes 1 Windows XP standby Computrace software tracks your stolen computer Computrace software is not included in this computer Refer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certain regions http www absolute com NOTE Consult Absolute Software Corp before disposal T...

Page 111: ...The COM ports of the computer are assigned as below COM1 Serial Port A COM2 Serial Port B Port replicator 2 Car mounter 2 COM3 GPS 2 2 Optional If you change the assignment the serial devices may not work properly Serial Devices ...

Page 112: ... CMOS Checksum Error Invalid Year System date restored to 01 01 2010 The date and time settings are not correct Start the Setup Utility and set the correct date and time If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup Write down the error details and press F2 or Del to start the Setup Utility Change the setting...

Page 113: ...tional plans When more than one Copy of Panasonic Power Management is displayed click Change plan settings in the power plan to be deleted and click Delete this plan to delete Graphics display performance is low When you start up the computer for the first time after purchase the Intel GPU is activated to save power Restart the computer and set Switchable Graphics in the Main menu of the Setup Uti...

Page 114: ...lost and the computer will not resume The battery is exhausted Sleep 1 and hibernation consume some power Sound No sound Press Fn F4 or Fn F6 to cancel mute Press Fn F8 to turn off the concealed mode Restart the computer Distorted sound Performing Fn key combinations sometimes causes sound distortion Stop and restart playback Cannot change the volume by press ing Fn F5 or Fn F6 Activate the Window...

Page 115: ...grams Accessories Command Prompt B Input getmac fo list v and press Enter Insert a space between fo and list and between list and v Input ipconfig all and press Enter C Wireless LAN s MAC address Make a note of the 12 digit string of alphanumeric displayed on Physical Address line of Intel R WiFi Link 5100 AGN Wired LAN s MAC address Make a note of the 12 digit string of alphanumeric displayed on ...

Page 116: ...e frequency band being used can be divided into segments so that different communications can be conducted on each band segment A Channel refers to the individual frequency bandwidth divisions Connecting Peripherals An error occurs while installing the driver When you install a driver of card or peripheral device make sure that the driver is compatible with the operating system If it is not compat...

Page 117: ... device to save power in Power Management This item may be unavailable for some types of devices In the case that a USB device does not work remove the USB device and con nect it again or connect the USB device to another port The connected mouse does not work Check the mouse connection Install the driver compatible with the connected mouse If the mouse does not work even after installing the driv...

Page 118: ... driver may not work Refer to the instruction manual of the device Do not connect 2 mouse devices simultaneously Set Touch Pad to Disabled in the Main menu of the Setup Utility page 90 Set Serial Port A or Serial Port B to Auto in the sub menu of Serial Port Settings in the Advanced menu of the Setup Utility page 93 The I O and IRQ you can use vary depending on the device If the setting does not w...

Page 119: ...ick Performance and click OK then click Yes The computer will restart If the problem persists click start Control Panel Performance and Maintenance Power Options Power Schemes select Always On in Power schemes and click OK The above remedy is effective for performance loss resulting from the CPU power saving function but not for other causes e g noise generated by high CPU load such as video playb...

Page 120: ...r Cannot use horizontal scroll function of touchpad on Adobe Reader Make sure Scroll Configuration of the touchpad Click Start 6 Control Panel Mouse Touch Pad and add a check mark for IntelliMouse Wheel mode in Scroll Configuration PC Card ExpressCard A card does not work Insert the card correctly The card does not conform to the card standard Restart the computer after installing a driver of card...

Page 121: ...ingerprint or performs authentication poorly despite the correct way of finger sliding when your finger is in any of the conditions stated below Rough skin or injured finger with a cut or a skin inflammation Extremely dry Soiled with mud or oil Fingerprint has been worn and has faded Wet with water or sweat You can improve enrolling and authentication sensitivity by taking the following steps when...

Page 122: ...rsonal Safe File Safe can be always accessed by using the File Safe backup password Personal Safe can be always accessed by using the Personal Safe backup password Other functions Replace Repair the sensor then follow the instructions in section Replacing sensor page 124 Some limited functions e g deleting passport are available without a functional sensor In case of deleted operation it is necess...

Page 123: ...s case we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete user data wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys Personal Safe data will be lost To perform the delete operation it is necessary to cancel the fingerprint verification op...

Page 124: ...your data again If you select Remove all Protector Suite data you need to enroll fingerprint data again after reinstalling Protector Suite In case of changing the Enrollment mode reinstalling Protector Suite is necessary Lost File Safe backup password It is necessary to change the backup password for File Safe refer to the Pro tector Suite Help menu Click Start 7 All Programs Protector Suite Contr...

Page 125: ...Right click the Fingerprint software icon B Select Use Sensor Fast User Switching Function Some applications do not work prop erly When switching to a different user with the Fast User Switching function the following problems may occur Some applications may not work properly Key combination with Fn may not work The display settings may not be possible A serial mouse may not work Only for models w...

Page 126: ...rtup may be hidden behind another window Use Alt Tab to check Shut down by sliding and holding the power switch for 4 seconds or longer and turn on the computer and open the application again If Windows runs correctly but the application software does not start click Start 8 Control Panel Uninstall a program and remove the failing application software then reinstall the application software ...

Page 127: ...eeds to enter an administrator password As long as it is activated the PC Information Viewer will appear in front of all other screens Depending on your network environment it may take 1 minute to start the PC Information Viewer If you use a guest account to log in 9 some items may displayed as Not Found 1 Click Start 10 All Programs Panasonic PC Information Viewer PC Informa tion Viewer 2 Select ...

Page 128: ...rs When using the extended desktop page 50 a copy of the primary device screen is saved The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start 10 All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the cursor to Shortcut key and press the key s you ...

Page 129: ...Corporation of the United States and or other countries Intel Core and Centrino are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries PS 2 is a registered trademark of International Business Machines Co...

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Summary of Contents for Toughbook CF-31AAAAA2M

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Panasonic Toughbook CF-31AAAAA2M, Reference Manual, Page: 126 / 129

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Summary of Contents for Toughbook CF-31AAAAA2M

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