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4.4.5 FDD DIAGNOSIS
Make sure that connecting cables, connectors and AC adapter are not loose or disconnected prior to
testing.
YES
NO
No.
Symptom
Troubleshooting
procedures
Source of
problem
No.
Result
1
1-1
Replace the FDD.
Does operation return to
normal?
Access lamp does not
light.
Component
FDD
Go to No. 1-2
2
2-1
In the floppy disk warped or
bent, or labels interfering?
Cannot insert floppy disk.
Cannot remove floppy disk.
Floppy disk
FDD
YES
NO
3
3-1
Are there system files on the
media?
Does not boot from FDD.
Main PCB
Software
IC43
YES
NO
4
4-1
Is the floppy disk format
correct for the operating
system currently being used?
Cannot read from floppy
disk.
Cannot write to floppy disk.
Go to No. 4-2
Floppy disk format
YES
NO
5
5-1
Try cleaning the disk heads.
Does this fix the problem?
Floppy disk is scratched or
otherwise damaged.
Heads were dirty
FDD
YES
NO
6
6-1
Was the eject button pressed
while the system was
accessing the disk?
Content of floppy disk is
destroyed.
Operating mistake
Go to No. 6-2
YES
NO
6-2
Replace the FDD.
Does operation return to
normal?
FDD
Main PCB
IC43
YES
NO
7
7-1
Does this occur for a specific
floppy disk?
Damage to contents written
to floppy disk.
Damage to contents read
from floppy disk.
Floppy disk
Go to No. 7-2
YES
NO
8
8-1
Does it sound like the head is
moving?
Abnormal sound.
Normal
Go to No. 8-2
YES
NO
7-2
7-3
Replace the FDD.
Does operation return to
normal?
Replace the FDD FPC.
Does operation return to
normal?
8-2
Does the abnormal sound
stop when the motor stops
running.
FDD
FDD FPC
Go to No. 7-3
Main PCB
IC43
YES
YES
NO
NO
FDD
YES
9
9-1
9-2
Replace the FDD.
Does operation return to
normal?
Replace the FDD FPC.
Does operation return to
normal?
Diagnostic Test reports
problem in FDC.
FDD
FDD FPC
Go to No. 9-2
Main PCB
IC43
YES
YES
NO
NO
4-2
Does this occur for a specific
floppy disk?
Floppy disk
Go to No. 4-3
YES
NO
4-3
Try cleaning the disk heads.
Does this fix the problem?
Heads were dirty
Go to No. 4-4
YES
NO
4-4
4-5
Replace the FDD.
Does operation return to
normal?
Replace the FDD FPC.
Does operation return to
normal?
FDD
Go to No. 4-5
YES
NO
1-2
Replace the LED PCB.
Does operation return to
normal?
LED PCB
Go to No. 1-3
LD4
YES
NO
1-3
Replace the Main PCB.
Does operation return to
normal?
Main PCB
FDD FPC
IC43
YES
NO
FDD FPC
Main PCB
IC43
YES
NO
4 - 9
Summary of Contents for Toughbook CF-28 Series
Page 2: ... 2 ...
Page 11: ...3 2 System Memory Map 3 3 ...
Page 35: ...IC43 IC79 IC79 IC47 IC47 IC47 5 14 5 14 5 14 5 14 5 14 5 14 5 14 5 11 ...
Page 36: ...IC47 IC47 IC47 IC48 5 14 5 14 5 14 5 14 5 14 5 14 5 14 5 15 IC47 IC47 5 12 ...
Page 37: ...IC47 IC9 IC50 IC20 5 13 ...
Page 38: ...5 14 ...
Page 39: ...5 15 ...
Page 60: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J K CF 28 Printed Circuit Board 1 MAIN PCB Top View ...
Page 61: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J K Printed Circuit Board MAIN PCB Bottom View 2 ...
Page 63: ...CF 28MK2 Schematic Diagrams Main 1 CPU 1 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 1 ...
Page 64: ...Main 2 CPU 2 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 2 ...
Page 65: ...Main 3 GMCH3 1 3 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 3 ...
Page 66: ...Main 4 GMCH3 2 3 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 4 ...
Page 67: ...Main 5 GMCH3 3 3 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 5 ...
Page 68: ...Main 6 Clock 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 6 ...
Page 69: ...Main 7 On Board Memory 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 7 ...
Page 70: ...Main 8 SO DIMM 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 8 ...
Page 71: ...Main 9 ICH3 USB 1 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 9 ...
Page 72: ...Main 10 ICH3 USB 2 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 10 ...
Page 73: ...Main 11 HDD I F 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 11 ...
Page 74: ...Main 12 MP Tester CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 12 ...
Page 75: ...Main 13 VCH 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 13 ...
Page 76: ...Main 14 LCD I F Resister 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 14 ...
Page 77: ...Main 15 PCIC 2Slot 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 15 ...
Page 78: ...Main 16 PCMCIA CN 2Slot 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 16 ...
Page 79: ...Main 17 Super I O 1 Comsel GA 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 17 ...
Page 80: ...Main 18 S I 0 2 IRDA BUF 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 18 ...
Page 81: ...Main 19 KBC KB Pad CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 19 ...
Page 82: ...Main 20 Sound IC 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 20 ...
Page 83: ...Main 21 Soundamp Mic SPK 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 21 ...
Page 84: ...Main 22 Ext CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 22 ...
Page 85: ...Main 23 LED 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 23 ...
Page 86: ...Main 24 Mini PCI 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 24 ...
Page 87: ...Main 25 Bios Resistor 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 25 ...
Page 88: ...Main 26 PCIC 1Slot 1394 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 26 ...
Page 89: ...Main 27 PCMCIA 1Slot 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 27 ...
Page 90: ...Main 28 PME KBC LID 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 28 ...
Page 91: ...Main 29 Hot Swap 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 29 ...
Page 92: ...Main 30 Wireless module CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 30 ...
Page 93: ...Main 31 VC1 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 31 ...
Page 94: ...Main 32 VCT 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 32 ...
Page 95: ...Main 33 VA18 VC15 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 33 ...
Page 96: ...Main 34 VA3 VA5 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 34 ...
Page 97: ...Main 35 VC3 VB3 VC5 VB5 Reset 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 35 ...
Page 98: ...Main 36 DC IN VM1 P SW 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 36 ...
Page 99: ...Main 37 Charger 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 37 ...
Page 100: ...Main 38 2nd BAT CTL 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 38 ...
Page 101: ...Main 39 SMI 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 39 ...
Page 102: ...Main 40 LVDS 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 40 ...
Page 103: ...41 I O 1 CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J ...
Page 104: ...I O 2 CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 42 ...
Page 105: ...I O 3 CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 43 ...
Page 107: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J K Printed Circuit Board MAIN PCB Bottom View 2 ...
Page 132: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 24 Main 24 Mini PCI ...
Page 146: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 38 Main 38 Battery Board ...
Page 147: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 39 Main 39 FDD Board ...
Page 148: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 40 I O 1 Connector Board ...
Page 149: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 41 I O 2 Connector Board ...
Page 150: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 42 I O 3 Connector Board ...
Page 151: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 43 IR Board ...
Page 152: ...1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 44 RJ Board ...
Page 156: ...11 2 Main PCB Bottom View A B C D E F G H I J 11 10 9 8 7 6 5 4 3 2 1 11 3 11 4 ...
Page 158: ...16 A B C D E F G H I J 11 10 9 8 7 6 5 4 3 2 1 Schematic Diagram SUB9 SENSOR ...
Page 159: ...17 Printed Circuit Board 1 Main PCB Top View A B C D E F G H I J 11 10 9 8 7 6 5 4 3 2 1 ...
Page 160: ...18 2 Main PCB Bottom View A B C D E F G H I J 11 10 9 8 7 6 5 4 3 2 1 ...
Page 162: ...CF 28 Schematic Diagrams Main 1 CPU 1 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 1 ...
Page 163: ...Main 2 CPU 2 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 2 ...
Page 164: ...Main 3 GMCH3 1 3 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 3 ...
Page 165: ...Main 4 GMCH3 2 3 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 4 ...
Page 166: ...Main 5 GMCH3 3 3 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 5 ...
Page 167: ...Main 6 Clock 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 6 ...
Page 168: ...Main 7 On Board Memory 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 7 ...
Page 169: ...Main 8 SO DIMM 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 8 ...
Page 170: ...Main 9 ICH3 USB 1 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 9 ...
Page 171: ...Main 10 ICH3 USB 2 2 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 10 ...
Page 172: ...Main 11 HDD I F 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 11 ...
Page 173: ...Main 12 MP Tester CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 12 ...
Page 174: ...Main 13 VCH 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 13 ...
Page 175: ...Main 14 LCD I F Resister 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 14 ...
Page 176: ...Main 15 PCIC 2Slot 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 15 ...
Page 177: ...Main 16 PCMCIA CN 2Slot 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 16 ...
Page 178: ...Main 17 Super I O 1 Comsel GA 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 17 ...
Page 179: ...Main 18 S I 0 2 IRDA BUF 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 18 ...
Page 180: ...Main 19 KBC KB Pad CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 19 ...
Page 181: ...Main 20 Sound IC 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 20 ...
Page 182: ...Main 21 Soundamp Mic SPK 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 21 ...
Page 183: ...Main 22 Ext CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 22 ...
Page 184: ...Main 23 LED 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 23 ...
Page 185: ...Main 24 Mini PCI 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 24 ...
Page 186: ...Main 25 Bios Resistor 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 25 ...
Page 187: ...Main 26 PCIC 1Slot 1394 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 26 ...
Page 188: ...Main 27 PCMCIA 1Slot 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 27 ...
Page 189: ...Main 28 PME KBC LID 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 28 ...
Page 190: ...Main 29 Hot Swap 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 29 ...
Page 191: ...Main 30 Wireless module CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 30 ...
Page 192: ...Main 31 VC1 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 31 ...
Page 193: ...Main 32 VCT 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 32 ...
Page 194: ...Main 33 VA18 VC15 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 33 ...
Page 195: ...Main 34 VA3 VA5 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 34 ...
Page 196: ...Main 35 VC3 VB3 VC5 VB5 Reset 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 35 ...
Page 197: ...Main 36 DC IN VM1 P SW 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 36 ...
Page 198: ...Main 37 Charger 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 37 ...
Page 199: ...Main 38 2nd BAT CTL 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 38 ...
Page 200: ...Main 39 SMI 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 39 ...
Page 201: ...Main 40 LVDS 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 40 ...
Page 202: ...41 I O 1 CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J ...
Page 203: ...I O 2 CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 42 ...
Page 204: ...I O 3 CN 1 2 3 4 5 6 7 8 9 10 11 A B C D E F G H I J 43 ...