Panasonic Toughbook CF-19KDRAG6B Reference Manual Download

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Reference Manual

Personal Computer

Model No.

CF-19 Series

We recommend that this Reference Manual be printed.

Summary of Contents for Toughbook CF-19KDRAG6B

Page 1: ...1 Reference Manual Personal Computer Model No CF 19 Series We recommend that this Reference Manual be printed ...

Page 2: ... can mute the sound at startup A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound and click OK If high frequency sound occurs around keyboard while using the computer check the settings for the USB power saving func tion A standard user needs to enter an administrator password and click OK z Set USB selective suspend setting to Enabled A ...

Page 3: ...on to Windows It may not appear in some application conditions Key Function Pop up icon Fn F1 1 Fn F2 1 LCD brightness Fn F1 down Fn F2 up Fn F3 Display switching Î page 49 When an external display is connected you can change the operating mode The change you made may not be effective until Enter is pressed You can also change the operating mode by pressing P Computer only Duplicate Extend Project...

Page 4: ...ss and hold Fn and press F5 or F6 intermittently z This does not work on beeps or speakers connected to the USB port Fn F7 Activate sleep Î page 19 Fn F8 Concealed Mode on off You can select on off of LCD Backlight LED Sound 2 Wireless Radio Camera Light and Backlit Keyboard NOTE z You have to set Concealed Mode to Enabled in Setup Utility Î page 91 z You can set the devices turned off in Conceale...

Page 5: ...once Locked B Press another key Lock released z When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 3 Show status on screen Displays the Fn key status on the notification area Fn is locked Fn is not locked Disable popup The pop up icon will not be displayed 3 Click OK NO...

Page 6: ...p or the Windows logon screen or the Wel come screen is displayed Button Function LCD Brightness down up Input Panel Tablet PC Input Panel on off z This button does not work on the Welcome screen Enter Works as Enter Rotation Rotates the display Î page 16 z Do not press the button again until the display rotation is completed Security Works as Ctrl Alt Del ...

Page 7: ...can change the functions of the Input Panel Enter Rotation buttons 1 Open the setting screen Click Start Control Panel Hardware and Sound Set tablet buttons to perform certain tasks 2 Click the tablet button and click Change 3 Select the function in Press and Press and hold z You cannot select Fn for Press a key or key combination z Click Browse to select the application if you select Start a prog...

Page 8: ...rd or sharp objects that may leave a mark may scar or stain the surface causing the touchscreen to malfunction Do not apply too much pressure when operating the touchscreen Only a light touch is required to operate the touchscreen Applying too much pressure may damage the surface When the touchscreen becomes dirty wipe it with an approved soft cloth The touchscreen is specially treated to prevent ...

Page 9: ...defined by the LCD display screen Touching the screen outside of the display area may result malfunctions or damage to the touchscreen Do not apply excessive force to the touchscreen Do not lift the computer while holding the LCD screen or allow the screen to be twisted Do not place any objects on the LCD screen Any of the above may cause the touchscreen glass to break or may damage the LCD screen...

Page 10: ...on 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the target marks one by one Calibration by a standard user NOTE z Perform the following calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the...

Page 11: ...work in the Setup Utility Do not apply too much pressure when operating the dual touch Only a light touch is required to operate the dual touch Applying too much pressure may damage the surface When the screen becomes dirty wipe it with an approved soft cloth The screen is specially treated to prevent dirt from adhering to the surface so dirt can be removed easily using a dry cloth use only the ap...

Page 12: ...n other than where the screen was touched or if the LCD resolution changes recalibrate the touchscreen Perform the procedure of Dual Touch Calibration below NOTE z Perform these calibration for each user z If you cannot touch the desired position perform Digitizer Calibration again and restart the computer Digitizer Calibration 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound ...

Page 13: ...ion 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Select Touch input 4 Using your finger touch each of the target marks one by one Calibration by a standard user NOTE z Perform the following calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Select Touc...

Page 14: ...Windows as an administrator and perform this calibration z Return the rotated display to Landscape before the touchscreen calibration 1 Run Panasonic Calibration Utility Click Start All Programs Panasonic Panasonic Calibration Utility 2 Select Touch input 3 Using the digitizer pen touch each of the target marks one by one Calibration by a standard user NOTE z Perform the following calibration for ...

Page 15: ... handwriting again 1 Click on the notification area and double click Alternatively you can click Start All Programs Panasonic Panasonic Hand Writing NOTE z Select the image size before handwriting by clicking Option Window size If you change the size after handwriting the image quality will become lower z You can copy the bitmap image by clicking Edit Copy and paste it in another application softw...

Page 16: ... may not work properly Do not set the resolution larger than that of the internal LCD The computer s performance is slightly lowered The touch pad scroll zoom and data zoom functions do not work z When the display is rotated the motion video may not be displayed correctly or the sound may be distorted Return the display angle to Landscape in Orientation z When you start up Windows and rotate the d...

Page 17: ...tching from Laptop mode to Tablet mode or vice versa z When Windows is started up z When another user logs on with the Fast User Switching function z When resuming from sleep or hibernation z When Windows is unlocked 4 Click OK NOTE z You can set the order of display rotation positions in the following menu Click Start Control Panel Hardware and Sound Choose the order of how your screen rotates Go...

Page 18: ...quested at resuming You can use the Windows password for security in sleep or hibernation In the default setting you are requested to enter the Windows password when the computer resumes z Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or the peripheral devices When any...

Page 19: ...n sleep or goes off hibernation z It may take 1 or 2 minutes to enter sleep or hibernation z At the beep 1 immediately release the power switch After releasing the switch do not operate it until the power indi cator blinks or goes off If you slide and hold the power switch for longer than 4 seconds the computer will forcibly shut down and unsaved data will be lost even if you have set When I press...

Page 20: ...etwork Touch the keyboard except for password input touch pad touchscreen only for model with touchscreen dual touch only for model with dual touch tablet buttons or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep or hibernation Wait approximately 1 minute Operate the wireless swi...

Page 21: ...lick Save changes z The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Ch...

Page 22: ...Press Fn F1 to reduce LCD brightness Reducing internal LCD brightness will reduce power consumption z Turn off the computer when it is not in use You can also turn off only the wireless LAN or wireless WAN power z Disconnect external devices USB devices PC cards external mice etc that are not being used z Use Sleep Hibernation Press Fn F7 to set the computer to sleep or Fn F10 to set it to hiberna...

Page 23: ...nction to save power in sleep hibernation Disable this function if you want to use the Wake Up from wired LAN function z Screen colors This function set Screen colors to Medium 16 bit z Power plan This function set the power plan to Panasonic Power Management Default settings and then make the following changes Change Maximum processor state in Processor power management both On battery and Plugge...

Page 24: ...cs Properties The Intel Graphics Media Accelerator Driver for mobile screen appears B Click Notebook Apply and OK C Click Display Settings D Click Power Settings E Click Modify Settings F Click Intel R Display Power Saving Technology to add a check mark G Move the slide bar to Maximum Battery and click OK H Click OK There is no need to reboot the computer For how to enable disable the Wake Up from...

Page 25: ... press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer even for a short time since other peop...

Page 26: ...tion of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility Î page 95 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed z You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand Î page 25 z When you have y...

Page 27: ... discharging the power to 80 1 of normal temperature mode Î page 29 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature is out of the acceptable range The power ...

Page 28: ... actual remaining battery charge in the cases as below To correct the display perform the Battery Recalibration Î page 31 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep for a long time without power supply from the AC adaptor z The battery ...

Page 29: ...equivalent to an 80 charge level for normal temperature mode z After switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the compu...

Page 30: ...rams and Windows then confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery do...

Page 31: ... C When the message requests shut down of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long time ...

Page 32: ... for the first time Charging starts automatically when the AC adaptor is connected to the computer z Use only the specified battery pack with your computer z In sleep do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer z Do not use the sleep function 2 Remove Insert the battery pack z To remove A Slide the latch A to the r...

Page 33: ...attery pack until it securely fits the connector B Close the cover until it clicks C Slide the latch C to the left to lock the cover CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer ...

Page 34: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create z To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 ...

Page 35: ...not start up Windows with a storage type of CardBus PC card attached An error may occur z Dummy cards are inserted into both of the slots at the factory First remove the dummy cards Î page 42 Step 1 z Be sure to insert each dummy card when the slots are not in use z Insert the appropriate dummy card in the correct card slot Insert the dummy PC Card in the PC Card slot and the dummy ExpressCard in ...

Page 36: ... and the lower slot E is the Smart Card slot Express Cards cannot be used For how to insert remove a Smart Card Î page 41 To remove the card 1 Disable the card function A Click on the notification area and click B Select the card z These steps are not necessary when removing the card after turning off the computer 2 Open the cover and remove the card A Press the eject button F The eject button pop...

Page 37: ...is case restart the computer z If the computer freezes after resuming from sleep or hibernation remove and reinsert the card If the problem persists restart the computer z When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power z To connect peripheral devices SCSI IEEE 1394 etc using a PC Card or an ExpressCard follow th...

Page 38: ...devices For further information refer to the instruc tion manual of the devices Handling and storage cautions z Store the SD Memory Card in the case after removing it from the computer z Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card z Do not place the card in...

Page 39: ...e data may be damaged or the card access may no longer be performed normally z Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect z Do not forcibly draw out the card otherwise the slot may be damaged z Insert the card in the correct direction otherwise the card and the slot may be damaged z After resuming from sleep...

Page 40: ...and confirm the SD Memory Card indicator B is off 1 Disable the card function A Click on the notification area and click B Select the card z These steps are not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Page 41: ...he card Touch the contact part with fingers or metal object Place the card in very hot location for a long time Remove the card immediately after inserting it To insert the card 1 Open the cover A Slide the latch A to the right to unlock the cover B Slide the latch A down and open the cover 2 Inset the Smart Card to the lower slot B with the contact part C in front z Insert the card until it secur...

Page 42: ...42 Smart Card To remove the card 1 Open the cover and draw the card straight out ...

Page 43: ...tremely sensitive to static electricity and can be affected even by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock 1 Turn off the computer z Do not use sleep or hibernation 2 Disconnect the AC adaptor and remove the...

Page 44: ...ghtly and insert it in the slot B Press down the module so that the right and left hooks C are locked The attached sheet is omitted in the illustration for explanation z To remove A Carefully open the right and left hooks C The module will rise B Carefully remove the module from the slot The attached sheet is omitted in the illustration for explanation ...

Page 45: ...ard to insert or to press down the RAM module do not try forcibly but check the module s direction z Use the appropriate screw driver so as not to strip the thread of screw z If the RAM module is recognized correctly the total size of the RAM module memory is displayed on the Information menu of the Setup Utility Î page 89 If the RAM module is not recognized power off the computer and insert it ag...

Page 46: ... z To boot the computer from a USB floppy disk drive or a USB CD DVD drive be sure to connect the USB drive to the USB port on the computer not to the USB port on the port replicator or the car mounter When you connect an external mouse or trackball to the external keyboard mouse port of the port replicator or the car mounter some functions of the mouse or trackball e g wheel function will not wor...

Page 47: ...teps below A Turn off the computer and connect to the port replicator or to the car mounter B Connect the external mouse or trackball to the port replicator or to the car mounter C Turn on the computer and start up the Setup Utility Î page 88 D Select the Main menu and set Touch Pad to Disabled E Press F10 and then select Yes and press Enter F Log on to Windows as an administrator G When the messa...

Page 48: ...g to Notebook in Intel Graphics Media Accelerator Driver for mobile We recommend you to switch the output destination by pressing P or Fn F3 z When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or when you use the simultaneous display Depending on the settings some external displays may be distorted...

Page 49: ...ou can switch the display mode by pressing P or Fn F3 NOTE z Until Windows startup is completed during Setup Utility etc the simultaneous display cannot be used and pressing Fn F3 switches the display between the internal LCD and the external display The extended desktop function allows you to use the working area across both the internal LCD and the external display You can drag an object from th...

Page 50: ...ay to notebook only Follow the steps below A Right click the desktop and click Graphics Options B Click Output To Notebook C Right click the desktop and click Graphics Options D Click Output To Extended Desktop and click Monitor Notebook the external display will be set to primary device or Notebook Monitor the internal LCD will be set to primary device z To switch to the Extended Desktop be sure ...

Page 51: ...ice z You may need to install the driver again when connecting the device to another port z If the computer enters sleep or hibernation while a USB keyboard or mouse is connected touching the USB keyboard keys or mouse will resume the computer z When a USB device is connected sleep and hibernation may not function normally If the computer does not start up normally remove the USB device and restar...

Page 52: ...or further information refer to the instruction manual of the IEEE 1394 device NOTE z You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 device CAUTION z Turn off the IEEE 1394 device only after turning off the computer 1 Turn off the computer and disconnect the cable from the ...

Page 53: ...r finger on the sensor as illustrated to the right B Slide your finger to the right or left while keeping it in contact with the fingerprint sensor C Slide your finger to the right or left until the sensor is visible z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surfac...

Page 54: ...ication You can use your fingerprints to start up your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the Protector Suite Help menu z Click Start All Program...

Page 55: ...ility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM z Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter 2 Fingerprint Utility Installation Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all other programs C Click Start input c util drivers fngprint instal...

Page 56: ...lly read the License Agreement and then click Accept C Select an enrollment mode and click Apply z Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data will be secured by the hardware protection keys obtained by the fingerp...

Page 57: ...ick Power on security status Change D Click Edit and Add the check mark to Enable power on security and then click Apply E Click Identity Power on Password F When the Power on Security screen appears click Manage Passwords G Select Power On in Password Types and click Set password H Enter the Power On password and click OK I Click Close J Add a check mark for Power On in Password Types K Enter the...

Page 58: ...nter The password will not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password again in Confirm New Password and press Enter 2 Set the High Security Level A Select Fingerprint Security a...

Page 59: ...r passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE z How to Backup Select Identity in Account Operation to save the user data Click Start All Programs Protector Suite Control Center Identity Account Op...

Page 60: ...ine under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation z Static electricity may also cause the sensor to malfunction To make your finger static free touch a metal surface before placing it on the...

Page 61: ...user A Click Start All Programs Protector Suite Control Center B Click Identity Account Operation C Click Delete user data At the confirmation message click Yes D Enter Windows log on password then click Submit Confirm that there is no item in Password Types 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Star...

Page 62: ...og and you will be prompted for a password If you do not use backup password enter your Windows log on password Otherwise enter your backup password CAUTION z We recommend you set the backup password If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use the Delete your data wizard Please note that all your stored secret data passwords File Safe e...

Page 63: ...ction seals have been put on the camera lens and camera light at the factory default setting Remove the protection seal before using the camera z The RAM module cannot be upgraded z The Shoulder strap described in the OPERATING INSTRUCTIONS is not supplied with this computer Description of Parts Camera Lens Camera Light Tablet Button ...

Page 64: ...nd strap use a driver to remove the screws on each corner A CAUTION z Do not use the strap to carry a heavier weight than the computer Otherwise the strap may become loose by itself z Do not use the strap if it becomes worn or damaged Remove the hand strap latch B to open each connector on the side of the computer A A B ...

Page 65: ...e to close the latch C in Tablet mode since the camera image is displayed inverted z When the computer is moved from hot and humid environment to low temperature environment dew condensation may mist up inside the lens This is not a malfunction Dry the lens before use C Tablet mode Laptop mode ...

Page 66: ...rs and nothing is displayed restart this software z Two or more users cannot use this software with Fast User Switching function z When the computer has resumed from sleep or hibernation an error may appear and connection with the camera device may be lost If this occurs restart this software Taking Pictures Starting up AMCap for TOUGHBOOK Taking Pictures Take photo Î page 67 Camera Light On Î pag...

Page 67: ... time taken NOTE z You can see taken pictures when opening this folder using Windows Explorer z When the distance between the camera and subject is less than 60 cm 24 the subject focus may be out of focus due to the limitation of the camera Camera Light On To turn on the light of the camera 1 Click or click Control Camera Light ON z You can assign the Light function to the Tablet Button Î page 72 ...

Page 68: ...n change the magnification ratio between x 1 0 and x 3 0 Scroll Mode Pan Scroll the enlarged camera image from side to side and up and down 1 Click or click Control Scroll Mode Pan 2 Trace the camera image from side to side and up and down or put the mouse pointer over the image to drag from side to side and up and down to scroll NOTE z You cannot use this function when the magnification ratio is ...

Page 69: ...res 1 Click Photos Settings 2 Change to arbitrary settings and click OK NOTE z At Storage path for image if you specify the externally connected recording device as a destination to save software operation may become slow In this case specify the internal disk as the destination to save z High quality pictures can be obtained by adding the check mark for Activate high quality mode of still picture...

Page 70: ...nce between the camera and subject is less than 60 cm 24 subject may be out of focus due to limi tation of the camera z If you specify the externally connected recording device as a destination to save software operation may become slow In this case specify the internal disk as the destination to save Specifying the Destination to Save the Buffer and File Size You can specify the destination to sa...

Page 71: ...ing Night Mode 1 Click Settings Image Control General Setting 2 Add a check mark for Night Mode Setting the Compressed Data Format Resolution for the Image 1 Click Settings Video Format Color Space Compression Set the compressed data format for the image z Setting UYVY is recommended for smoother display Output Size Set the image resolution NOTE z If you set Output Size Frame Rate is automatically...

Page 72: ... Snap function Î page 67 c program files panasonic amcapt amcapt exe shutter When assigning the Zoom In function Î page 67 c program files panasonic amcapt amcapt exe zoom_in When assigning the Light function Î page 67 c program files panasonic lightsw lightsw exe 5 Click OK OK NOTE z When AMCap for TOUGHBOOK is not running the Tablet Button to which these functions are assigned does not work z Wh...

Page 73: ...in the event of a lightning strike 1 Open the cover and connect the telephone jack A to the com puter by using the telephone cable included B z Hold the cable so that the shape of the connector C matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Internet Dial up and change the settings as necessary NOTE z Do not enter sleep or hibernation during communica...

Page 74: ...eck mark for Allow the device to receive fax calls and click OK 4 Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password 5 Double click Modems and then double click the internal modem 6 Click Power Management and add a check mark for Allow this device to wake the com puter and then click OK To set the time to return the computer to sleep Th...

Page 75: ...odel with touchscreen or tablet buttons Do not touch the dual touch only for model with dual touch z The computer cannot resume if the telephone is not connected to the internal modem e g you cannot use a PC Card modem z The computer needs some time to respond so set the calling time longer than normal If this is not possible on the transmission side reduce the number of rings before answering on ...

Page 76: ...uming the computer z Connect the AC adaptor z The Power On by LAN function is off under the following conditions When you turn the computer off by sliding the power switch for 4 seconds or longer e g after a hung up When you reattach the AC adaptor and battery pack to the computer after removing them z The screen remains dark when the computer resumes from sleep The previous screen display will be...

Page 77: ...82567LM Gigabit Network Connection and then click Advanced 6 Click Enable PME in Property and select Enabled in Value and then click OK NOTE z The computer may accidentally turn on if the linkage status is changed To prevent the accidental startup make the setting by the following steps A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator passwo...

Page 78: ...ork Connection 3 Click Power Management add to enable or remove to disable check marks of Allow the computer to turn off this device to save power and Allow this device to wake the computer and then click OK z We recommend you to make the above 2 settings ON OFF simultaneously NOTE z The computer may start up if accessed by another computer on the network The following procedure can be used to pre...

Page 79: ...z For further information about Wireless WAN Refer to the instruction manual of the wireless device z The wireless communication is also enabled or disabled by connecting or disconnecting the LAN cable Î page 81 1 Open the cover A Slide the latch A to the right to unlock the cover B Slide the latch A down and open the cover 2 To disable all wireless communication Switch B to OFF To enable wireless...

Page 80: ...f the wireless switch setting z It may take some time to turn off wireless communication after switching the wireless switch off z If the IEEE802 11a setting is changed in Device Manager Î page 85 the display will be changed accordingly This utility allows you to control the function of the wireless switch This utility also allows you to enable or disable wireless devices from a pop up menu In the...

Page 81: ...rned off the last time default When you turn on the wireless switch the on off settings that were selected when you last turned off the wireless switch will be restored 1 Click on the notification area and click the Wireless Switch Utility icon or 2 Click Settings 3 Select the setting you want to assign to the wireless switch 4 Click OK You can automatically disable the wireless LAN wireless WAN c...

Page 82: ...onnected Indicates that the utility is enabled and the wireless connection is enabled since no LAN cable is connected Indicates one of the following statuses the utility does not monitor the LAN port status the Wireless Switch Utility has not been started or LAN is disabled in the Advanced menu of the Setup Utility or in the device manager Menu Right clicking the utility icon opens a menu as follo...

Page 83: ...LAN function together with the Fast User Switching function z The transmission rate will be lower when a microwave oven is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility Î page 93 z Wireless communication may momently be interrupted when you use the display rotation function in the Tablet mode Before using a wireless LAN turn the wi...

Page 84: ...int to make settings for the access point to recognize the com puter 1 Turn the wireless LAN on 2 Click or on the notification area 3 Select an access point and click Connect 4 Input the key you set for the access point to recognize the computer and click OK Wait for the computer to connect to the wireless LAN access point When the icon on the notification area is changed to the wireless LAN setti...

Page 85: ...hile the computer is connected to an IEEE802 11b g access point the connec tion will be temporarily interrupted z You can also change the IEEE802 11a setting in Device Manager A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password B Double click Network adapters and double click Intel R WiFi Link 5100 AGN C Click Advanced and then select ...

Page 86: ...hard disk drive z Carefully remove insert the hard disk drive since the hard disk drive is extremely sensitive to shock Note that static electricity may affect some internal components 1 Turn off the computer and disconnect the AC adaptor z Do not use sleep or hibernation 2 Remove the battery pack Î page 32 3 Insert Remove the hard disk drive z To remove A Slide the latch A to the right to unlock ...

Page 87: ...e battery pack Î page 32 CAUTION z Confirm that the latch is surely locked so that it does not fall when you carry the computer NOTE z You can erase the data before changing the hard disk drive Î page 105 z You can check that the hard disk is recognized or not in the Information menu of the Setup Utility Î page 89 If the hard disk is not recognized turn off the computer and insert it again ...

Page 88: ...e Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In...

Page 89: ... Information Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory Hard Disk BIOS Computer information cannot be changed Embedded Controller Accumulative Operating Time Access Level ...

Page 90: ...x xx xx Touch Pad Disabled Enabled Touchscreen Mode Only for model with touchscreen Touchscreen Mode Tablet Mode Auto Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected External Monitor Internal LCD Battery Charging Indicator On Continuous Flashing Power on AC Dis...

Page 91: ...Can be changed only when Concealed Mode is set to Enabled ON Minimum OFF LED Can be changed only when Concealed Mode is set to Enabled Except for the SD Memory Card indicator and LED of external devices ON OFF Sound Can be changed only when Concealed Mode is set to Enabled ON OFF Wireless Radio Can be changed only when Concealed Mode is set to Enabled ON OFF Camera Light Only for model with Camera...

Page 92: ...led Enabled Intel R Trusted ExecutionTechnology Disabled Enabled XSerial Port Settings Used to configure the serial port A B and GPS Enter the sub menu 2 LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager Î page 77 Deny Allow Serial Port A Disabled Enabled Auto I O IRQ Can be changed only when Serial...

Page 93: ...del with wireless WAN Disabled Enabled Modem Only for model with internal modem Disabled Enabled ExpressCard Slot Only for model with ExpressCard slot Disabled Enabled PC Card Slot Disabled Enabled SD Slot Disabled Enabled IEEE1394 Port Disabled Enabled Smart Card Only for model with Smart Card slot Disabled Enabled USB Port Disabled Enabled Port Replicator USB Port If Port Replicator USB Port is ...

Page 94: ...e appears at the newly selected position by switching the positions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates 3 The operation is confirmed by Panasonic USB floppy disk drive optional CF VFDU03U Boot Menu Boot Option 1 USB Floppy Disk 3 Boot...

Page 95: ...enu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password Can be changed only when Set Supervisor Password is set Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installation Manual of Trusted Platform Module TPM Click Start input c uti...

Page 96: ...t the system without saving the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XDiagnostic Utility Execute Diagnostic Utility ...

Page 97: ...ied part z To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click z To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE z The magnified text or image in the loupe window is fixed at the moment that the part is magnifie...

Page 98: ...r example Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above z When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the explanation window Restore De...

Page 99: ...z Serial Port z Keyboard z Touch Pad z Touchscreen 7 1 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows or Sound is turned off in Concealed Mode Configuration 2 Only for model with internal modem 3 Only for model with wireless LAN 4 Only for model with GPS 5 Only for model with ExpressCard slot ...

Page 100: ... menu of Setup Utility besides the following method Î page 96 1 Connect the AC adaptor and turn on the wireless switch Î page 79 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Passwo...

Page 101: ...or on the left side of the hardware icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Probl...

Page 102: ...er s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE z If you run a memory diagnostic check after installing a new RAM module sold separately and the message Check Result TEST FAILED is displayed Remove the additional RAM module and run the diagnostic check a...

Page 103: ...nd shut down Windows 7 and then you can use the function z Connect the AC adaptor and do not remove it until restoration is complete 1 Turn on the computer and when Panasonic boot screen disappears press and hold F8 z If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 2 Release your finger when Advanced Boot Options is displayed 3 Press...

Page 104: ...ll of the contents of the Setup Utility and press F9 At the confirmation message select Yes and press Enter D Press F10 At the confirmation message select Yes and press Enter The computer will restart E Press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password F Set the Product Recovery DVD ROM for Windows 7 into...

Page 105: ...k data erase is complete 1 Turn off the computer and connect the CD DVD drive to the USB Port Î page 51 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Yes and press Enter 4 Press F10 At the confirmation message select Yes and pr...

Page 106: ...yed during the following procedures input the Supervisor Password or the User Password 9 Click Erase the whole data on the Hard Disk for security and click Next 10 At the confirmation message click YES 11 Click Continue 12 Click Continue again 13 Click YES Erasing the hard disk data starts 14 After erasing is completed remove the Product Recovery DVD ROM and click OK ...

Page 107: ...efer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certain regions http www absolute com NOTE z Consult Absolute Software Corp before disposal The Windows files included in the Windows 7 DVD ROM are contained in the following folders c windows support migwiz c windows support tools c windows support logging T...

Page 108: ...MOS Checksum Error Invalid Year System date restored to 01 01 2009 The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup z Write down the error details and press F2 or Del to start the Setup Utility Change the set...

Page 109: ... resuming Wait approximately one minute Cannot enter sleep or hibernation automatically z Disconnect peripheral devices The computer does not resume z If you slide and hold the power switch for 4 seconds or longer the power will be turned off forcibly and the computer will not resume In this case all unsaved data will be lost z You disconnected the AC adaptor and the battery pack while the compute...

Page 110: ...start playback Cannot change the volume by press ing Fn F5 or Fn F6 z Activate the Windows sound function When it is not active the volume does not change even if is displayed When logging on e g resuming the computer audio is distorted z Perform the following steps to change the audio settings to prevent audio output A Right click the desktop and click Personalize Sounds B Remove the check mark f...

Page 111: ...ications and press the Rotation button until the operations match the rotation angle The operations do not match in some applications or when you change the screen settings in Display Properties or Intel R Graphics Media Accelerator Driver for mobile with the display rotated Network Cannot connect to a network z Set LAN or LAN and Modem to Enabled in the Advanced menu of the Setup Utility Î page 9...

Page 112: ... settings Wireless LAN in the Advanced menu of the Setup Utility Confirm that Wireless LAN is set to Enabled Î page 93 Wireless Switch Slide the wireless switch to ON Wireless Switch Utility Confirm that Wireless LAN is ON Î page 80 z This computer uses channels 1 through 11 1 when using IEEE802 11b g Check the channel being used by the access point 1 In the case of wireless communications the fre...

Page 113: ...ect it again or connect the USB device to another port The connected mouse does not work z Check the mouse connection z Install the driver compatible with the connected mouse If the mouse does not work even after installing the driver set Touch Pad to Disabled in the Main menu of the Setup Utility Î page 90 USB floppy disk drive does not work as a boot drive z You can use only the Panasonic CF VFD...

Page 114: ...etting does not work try other settings in the Setup Utility The Serial Port B of the port replicator or the car mounter does not work z Set Serial Port B to Auto in the submenu of Serial Port settings in the Advanced menu of the Setup Utility Î page 92 Cannot print z Check the printer connection z Turn on the printer z The printer is not online z No paper is in the printer tray or there is a pape...

Page 115: ... 12 Only for model with touchscreen Cannot input using the touchscreen z Set Touchscreen Mode to Auto or Tablet Mode in the Main menu of the Setup Utility Î page 90 Cannot use scroll function of touch pad on Internet Explorer z Use Touchscreen or Dual Touch z Move the mouse cursor to outside of Internet Explorer and return to Internet Explorer PC Card ExpressCard only for model with ExpressCard sl...

Page 116: ...no fingerprint or performs authentication poorly despite the correct way of finger sliding when your finger is in any of the conditions stated below Rough skin or injured finger with a cut or a skin inflammation Extremely dry Soiled with mud or oil Fingerprint has been worn and has faded Wet with water or sweat You can improve enrolling and authentication sensitivity by taking the following steps ...

Page 117: ...rsonal Safe File Safe can be always accessed by using the File Safe backup password Personal Safe can be always accessed by using the Personal Safe backup password Other functions Replace Repair the sensor then follow the instructions in section Replacing sensor Î page 119 Some limited functions e g deleting passport are available without a functional sensor In case of deleted operation it is nece...

Page 118: ...s case we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete user data wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys Personal Safe data will be lost To perform the delete operation it is necessary to cancel the fingerprint verification op...

Page 119: ...use your data again z If you select Remove all Protector Suite data you need to enroll fingerprint data again after reinstalling Protector Suite In case of changing the Enrollment mode reinstalling Protector Suite is necessary Lost File Safe backup password z It is necessary to change the backup password for File Safe refer to the Pro tector Suite Help menu Click Start All Programs Protector Suite...

Page 120: ... not work properly Key combination with Fn may not work The display settings may not be possible A serial mouse may not work Only for models with TPM Personal Secure Drive function Security Platform TPM may not work Only for model with wireless LAN Wireless LAN cannot be used In these cases log off all users without using Fast User Switching function and perform the operation once more If the prob...

Page 121: ...administrator password z As long as it is activated the PC Information Viewer will appear in front of all other screens z Depending on your network environment it may take 1 minute to start the PC Information Viewer z If you use a guest account to log in some of the PC Information may appear as undetected 1 Click Start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the...

Page 122: ...he image is a bitmap file in 256 colors z When using the extended desktop Î page 49 a copy of the primary device screen is saved z The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the cursor ...

Page 123: ...trademarks of Microsoft Corporation of the United States and or other countries Intel Core and Centrino are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries PS 2 is a registered trademark of Internatio...

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Panasonic Toughbook CF-19KDRAG6B, Reference Manual

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