48
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
Check the position, direction, and
connection of the aerial.
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Neither image nor
sound is produced
Is the TV in “AV mode”?
Is the mains lead plugged into the socket outlet?
Is the TV turned On?
Check Picture Menu (p. 22) and volume.
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An error message appears
Follow the message’s instructions.
If the problem persists, contact the
authorized Service Centre.
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“VIERA Link” function
does not work and an
error message appears
Confi rm the connection.
Turn the connected equipment on and then
switch the TV on. (p. 36)
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Permanently lit spots on screen
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
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Contrast is reduced
Contrast is lowered in the following conditions without
any user operation for a few minutes:
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no signal in AV mode
selected locked programme
selected invalid programme
displayed menu
Thumbnail or still picture in SD Card mode
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