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Symptoms
Picture
Sound
Checks
Snowy Picture
Multiple Images
Interference
Normal Picture
No Colour
Poor or Distorted
Picture
Normal Picture
Noisy Sound
Normal Sound
Noisy Sound
No Sound
Normal Sound
Weak or No Sound
Weak or Distorted
Sound
Aerial location, direction or connection
Colour controls set at minimum levels.
Retune Channel (s).
Sound reception may have deteriorated.
Switch NICAM setting (Sound menu in Analogue only) to
Off until reception improves.
Aerial location, direction or connection
Electrical appliances
Cars / Motorcycles
Fluorescent lights
Switch on P-NR in Picture menu to reduce picture noise.
Volume level
Sound mute switched on.
No Picture
No Sound
TV set to AV mode.
Not plugged into AC outlet.
Not switched on.
Picture / Sound controls set at minimum levels.
Check if in Standby mode.
Troubleshooting
If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the
suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model
number and serial number (both found on the rear of the TV).
Notes:
• External surfaces of the unit may become hot during operation. But this is completely normal.
• See label on the base of this equipment for ratings and other information.
Sleep Feature
If the set is not switched off when the TV station stops transmitting, it will automatically go to standby mode after 30
minutes, This function will not operate when this TV is in AV mode.
Symptoms
Some parts of the screen do
not light up.
After-images appear
CAUTION:
Check
The plasma TV panel is manufactured using an extremely high level of precision technology,
however, sometimes some parts of the screen may be missing picture elements or have
luminous spots. This is not a malfunction.
Do not allow a still picture to be displayed for an extended period, as this can cause a permanent
after-image to remain on the Plasma TV.
Examples of still pictures include logos, video games, computer images, teletext and images
displayed in 4:3 mode.
With no signal present, and without any user operation, the Panasonic screensaver will appear
automatically after a few minutes to prevent image retention.
During DVB teletext, radio service or menu display, the level of the contrast will decrease
automatically after a few minutes to prevent image retention.
Note:
The permanent after-image on the Plasma TV resulting from fixed image use is not an operating
defect and as such is not covered by the Warranty.
This product is not designed to display fixed images for extended periods of time.
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