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RQT5321
Reference
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a
minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the directory of
Authorized Service Centers (enclosed with this unit) to locate a convenient service center, or consult your dealer for instructions.
Problem
Probable cause(s)
Suggested remedy
Reference
page(s)
Problems common to all systems
ECO mode is on but the
DEMO mode is on.
Turn DEMO mode off.
display panel still lights up.
The location of the various
The (+) and (–) connections to one of the
Connect the speaker cords correctly.
musical instruments is not
speakers are reversed.
well defined.
The left and right sounds
The left and right connections to the
Connect the speaker cords correctly.
are reversed.
speaker are reversed.
LOW frequency sounds
Either the left or the right LOW speaker
Connect the left and right speaker cables to
cannot be heard.
cable is not connected.
the LOW terminals.
When listening to the
The left and right connections to the
Connect the external unit’s cord correctly.
external unit, the left and
external unit are reversed.
right sounds are reversed.
There is no sound when a
The (+) and (–) wire of the speaker
Switch the system to the standby mode,
source is being played.
cords are shorted.
and reconnect the speaker cords so that they
are not shorted. Then switch on the power.
“ERROR” message appears
Incorrect operation has been done.
Operate the unit correctly by following the
on the display.
operating instructions.
“– – : – –” appears on the
• You plugged the power cord in for the
Set the time.
display.
first time.
• There was a power failure recently.
“F61” appears on the
Check if the speaker cords have shorted.
If they are not shorted then there is a power
display.
supply problem. Consult your dealer for
assistance.
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Troubleshooting guide
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While listening to AM broadcasts
You hear an unusual beat
You are using the system at the same time
Switch off the TV set, or use the system
sound.
you are playing a TV set.
further away from it.
You hear a low-frequency
The antenna wire is near the power cord.
Separate the antenna wire from the power
hum.
cord.
While listening to FM broadcasts
There is a “rushing noise”
The transmitting station is a long distance
If you are using an indoor antenna, change
during a stereo broadcast
away.
to an outdoor antenna.
which is not audible during
a monaural broadcast.
You hear excessive noise
The installation location and orientation of
during a stereo broadcast,
the antenna are unsuitable.
and occasionally the sound
disappears.
The stereo indicator
The transmitting station is a long distance
(“STEREO”) flickers and
away.
does not light completely.
The power of the TV set or VCR is ON.
Try switching off the TV set or VCR.
The sound during a stereo
There is a building or mountain nearby.
Use a high-grade outdoor antenna, and
broadcast is highly distorted.
install it in a good location, height, and
orientation for reception.
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