Panasonic NS700 Quick Reference Manual Download Page 28

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SAMPLE STANDARD MESSAGES



Sample “No Answer” Greeting



Hello – This is _________. I am away from my desk or out of the

office right now. Please leave a message and I will get back to you

as soon as possible. If you need immediate assistance, press 0 for

the operator.



Sample “Busy” Greeting



Hello – This is __________ I am on my phone right now so please

leave a message and I will return your call as soon as possible. If

you need immediate assistance, press 0 for the operator.



Sample” After Hours” Greeting



Hello – This is _______ I have gone home for the day so please

leave a message and I will return your call tomorrow.



Sample “Temporary” Greeting



Hello – This is _______ I’m on Vacation until Monday July 6th

please Leave your name and phone number and I will get back to

you when I return if this is a urgent matter please press 0 for the

operator.

S U P P O R T O P T I O N S 6 1 6 - 8 4 4 -
4 4 4 4 ,
W W W . E L E C T R O M E D I A I N C . C O M

Summary of Contents for NS700

Page 1: ...S Phone System Quotes Quick Reference Guide Panasonic NCP 500 1000 Quick Reference Guide 3 22 13 docx Panasonic Phone System NS700 DT5XX Series Phones Telephone System Voice Mail Quick Reference Guide ...

Page 2: ...e Touch Programming 14 Auto Answer Automatic Callback Hands Free Answerback 15 Paging 16 Voice Processing System Operating Instructions Voicemail Quickly Setting Up 17 Logging In 18 Personal Greetings 19 Changing Passwords 20 Changing Subscriber s Name 21 Message Playback 22 Personal Customer Service Menu 23 24 Message Manager s Mailbox Log In Recording 25 System Manager Programming 26 Company Gre...

Page 3: ...Extension Name Direct Number 3 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 4: ...4 Support Options 616 844 4444 www electromediainc com ...

Page 5: ...5 Support Options 616 844 4444 www electromediainc com ...

Page 6: ...g on another extension Lift the handset Dial 41 Dial the ringing extension number Placing a Call Lift the handset or press SP PHONE Press desired outgoing line or dial 9 Dial number Dialing an Extension or Feature Code Lift the handset or press SP PHONE Press Direct Station Selection DSS button or dial extension number or Feature Code number 6 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 7: ...ion number or Press transfer then the DSS button Announce the caller then hang up or Press TRNSFER again to return to caller Transfer to an Outside Number Press TRANSFER Select line or dial 9 Dial outside number Hang up or Wait for party to answer Announce caller Hang up or Press TRANSFER again to return to caller Transfer to Voice Mail Press VOICE MAIL TRANSFER and Press the DSS button then hang ...

Page 8: ...nswer use this one normally Dial destination number select one of the following Dial an extension number Dial 9 plus an outside number Dial the Voice Mail extension number 165 Dial Hear tone then hang up Extensions with voice mail should be forwarded to voicemail when not forwarded somewhere else Example 7104165 forwards to VM when there is no answer Call Forwarding Timer for No Answer Lift handse...

Page 9: ...details Log In Log Out Lift handset Dial 736 Press 0 to Log out or Press 1 to Log in Enter the ICD Group extension number or for all ICD groups Hear tone and hang up The Logout button on your phone will log you out of both Day and Night calls Note Night mode is all times that the office is closed ICD Group Number Name 601 Day Call 602 Night Call 603 Operator Call 9 SUPPORT OPTIONS 616 844 4444 WWW...

Page 10: ...uilt in speaker and talk to the call while the current call is continued using the handset To make an announcement to a busy extension Dial extension number or Press DSS button Hear busy signal Press 1 Make announcement Hang up Programming is required to activate this feature 10 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 11: ...ties To add another caller already on hold Press CONF button Press the line button or park button the caller is holding on Press CONF button Leaving a Three Party Conference The person who originated a conference with two other parties can leave the conference and allow the other parties to continue the conversation Press CONF Hang up To return while others are talking Press the flashing green lin...

Page 12: ...n on the message Waiting Lamp at another extension Call the extension Press the MESSAGE button Hang up To check the message on your extension Press the MESSAGE button Press the MESSAGE button again to go to the next message While the caller s number is displayed pick up the handset or Press Speaker Phone to call the party To clear the Message Waiting Lamp Press the MESSAGE button Scroll to the mes...

Page 13: ...To use the same settings as your extension at other extensions Walking Extension Remote Control Operation Walking COS Extension Dial Lock Clear Extension Pin To set Lift the handset Dial 7991 Dial the pin number maximum 10 digits Press Dial the same pin again Press Hear the tone and hang up To Cancel Lift the handset Dial 7990 Dial the stored pin number 1234 set by ElectroMedia Hear the tone and h...

Page 14: ...ial 2 Dial 9 for an outside line Dial the telephone number Press the ENTER button on the display All Phones Program another button or Press EXIT on the LCD display To assign a Feature Code Press the PROG button on the display Press the FLEXIBLE CO button that you want to program Dial 2 Dial the Feature Code ex 7211 for Page Deny Press the ENTER button on the display or in the cursor 14 SUPPORT OPT...

Page 15: ...ress the AUTO ANS button The light will be on solid red To turn off Auto Answer While on hook Press the AUTO ANS button The light will be off Mute To mute during a conversation Press the AUTO ANS MUTE button The light will be flashing The other party cannot hear your conversation Press the AUTO ANS MUTE button again The light will be off The other party can now hear you 15 SUPPORT OPTIONS 616 844 ...

Page 16: ...nnouncement Hang up or wait for someone to answer To answer a page Go off hook Dial 43 or Press the button under ANSWER in the LCD display Hear the tone and talk To deny allow pages to be heard on your extension Go off hook Dial 721 Dial 1 to deny or Dial 0 to allow 16 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 17: ... Press 1 to change Enter your new password Press The new password will be played Press 2 to accept it or 1 to change it To record the greeting callers will hear press 1 Press 1 to record your no answer greeting if recorded the greeting will be played Press 1 to change the greeting Wait for the tone and record your message if you would like to skip the menu and go directly to the recording tone pre...

Page 18: ...ifferent phone Lift the handset Dial 165 or press VTR button Dial 6 and your mailbox number If assigned enter your password then press Remote Log in Call the voice mail access number 616 XXX XXXX and wait for the Auto Attendant to answer When you hear the greeting attendant Dial 6 and your mailbox number If assigned enter your password then press 18 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC...

Page 19: ...ng Heard by caller when VPS is in night mode Press 5 for the Temporary Greeting This greeting overrides all the other greetings when recorded Follow the prompts as necessary If the greeting is already recorded the greeting will be played Press 1 to change greeting You will be prompted to Record the greeting after the tone Press 1 to end recording Press 2 to accept save or Press 3 to erase and try ...

Page 20: ... to change the password If assigned the existing password will be played Press 1 to change Dial the new password Press Press 1 to change Or Press 2 to accept Hang up or continue managing your mailbox Note Pressing the star key will back up a menu level 20 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 21: ...e is already recorded it will be played Press 1 to change the owner s name You will be prompted to Record the owner s name after the tone Press 1 to end recording Press 2 to accept save or Press 3 to erase and try again Hang up or continue managing your mailbox Note Pressing the star key will back up a menu level 21 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 22: ...age Yes Yes Yes 2 Play the next message Yes Yes Yes 2 Pause restart message playback during playback only Yes Yes Yes 3 Delete this message If the confirmation message is played press 1 to delete the message Yes Yes 3 While listening to deleted messages Recover this message Yes 5 Rewind during playback only Yes Yes Yes 6 Fast forward skip envelope during playback only Yes Yes Yes 5 Transfer this m...

Page 23: ...ou on your cell phone or give them the option of trying another extension by pressing a number key 0 3 9 There are several options available 1 Transfer to another mailbox 2 Transfer to an extension 3 Transfer to an outside telephone number 4 Transfer to another Custom Service Menu 5 Repeat the greeting or 6 Transfer to an operator 23 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 24: ... enter the extension number and wait Press 3 to transfer to an outside telephone number dial 9 plus the telephone number including 1 area code if needed and wait Press 4 to transfer to a custom service menu enter the custom service menu number and wait Press 5 to activate Voice Mail service Press 6 to active Auto Attendant service Press 7 to active Paging Press 8 to repeat the greeting Press 9 to ...

Page 25: ...to the Message Manager s mailbox Press 4 to modify message Press 3 to change the Custom Service Menu Enter the appropriate Custom Service Menu number 1 100 and wait The Custom Service Menu will be played Follow the prompts as appropriate To change press 1 Record the Custom Service Menu after the tone Press 1 to end recording then Press 1 to review or Press 2 to accept Hang up or Continue recording...

Page 26: ...press VTR button to log into your mailbox Dial 6 then Dial 999 to enter the System Managers mailbox Enter the password followed by the key default 8428530 or 1234 Press 4 for other features Press 1 to set up mailbox Press 2 to delete mailbox Enter the mailbox number Press 1 the delete the mailbox To Reset Passwords Dial 165 or press VTR button to log into your mailbox Dial 6 then Dial 999 to Enter...

Page 27: ...s 3 for Press 4 for Press the pound key to repeat this menu Custom Service Menu 2 Night mode Thank you for calling _______________ We are currently closed If you know your party s extension you may dial it at any time or choose from the following menu Press 1 for Press 2 for Press 3 for Press 4 for Press the pound key to repeat this menu 27 SUPPORT OPTIONS 616 844 4444 WWW ELECTROMEDIAINC COM ...

Page 28: ...ave a message and I will return your call as soon as possible If you need immediate assistance press 0 for the operator Sample After Hours Greeting Hello This is _______ I have gone home for the day so please leave a message and I will return your call tomorrow Sample Temporary Greeting Hello This is _______ I m on Vacation until Monday July 6th please Leave your name and phone number and I will g...

Page 29: ...mmediate assistance press 0 for the operator Sample Busy Greeting Hello This is __________ I am on my phone right now so please leave a message and I will return your call as soon as possible If you need immediate assistance press 0 for the operator Sample After Hours Greeting Hello You have reached __________ s voice mail If this is an urgent matter please press 3 to be connected to my cell phone...

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