24
Limited Warranty & Customer Services Directory
PANASONIC CONSUMER ELECTRONICS COMPANY,
PANASONIC SALES COMPANY,
DIVISION OF MATSUSHITA ELECTRIC
DIVISION OF MATSUSHITA
CORPORATION OF AMERICA
ELECTRIC OF PUERTO RICO, INC.,
One Panasonic Way
Ave. 65 de Infanteria, Km. 9.5
Secaucus, New Jersey 07094
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Panasonic Microwave Oven Product
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the date of original purchase
("warranty period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
PARTS
LABOR
ALL PARTS
(EXCEPT MAGNETRON TUBE)
1 (ONE) YEAR
1 (ONE) YEAR
MAGNETRON TUBE
5 (FIVE) YEAR
1 (ONE) YEAR
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period,
there will be no charge for parts. You must carry-in or mail-in your product during the warranty period. This
warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty
is extended only to the original purchaser of a new product which was not sold "as is". A purchase receipt or
other proof of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit Panasonic Web Site:
http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
glass, plastic parts, temperature probes(if included) and normal wear and tear or cosmetic damage. The war-
ranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mis-
handling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer con-
trols, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as
in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a
Factory Service center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COV-
ERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WAR-
RANTY
. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an
installed unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for
illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MER-
CHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have others rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your deal-
er or Service center. If the problem is not handled to your satisfaction, then write to the warrantor's
Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR
RESPONSIBILITY.
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Service center:
Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
Accessory Purchases:
Web Site: http://www.panasonic.com
you can purchase parts, accessories or locate your
nearest service center by visiting our Web Site.
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all
Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 9 am-7 pm, EST.
1-800-332-5368 (Customer Orders Only)
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday-Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
Customer Services Directory
F00035X30AP 2003.2.11 10:13 AM Page 26
