23
English
Check the following before contacting the shop or asking for a repair.
Problem
Cause
How to correct
Water does not boil.
(
Power switch does
not turn on.
)
Is the mains plug
q
plugged in?
Insert the mains plug
q
into the household mains
socket. (P.20)
Is the body set correctly
q
on the power base?
Ensure the body is set
q
correctly.
Is the power switch
q
turned off?
Press
q
“ ”
, and turn on
the power switch. (P.21)
Is there a piece of metal
q
or foreign material
adhered to the power
base connector or body
connector?
Remove the piece
q
of metal or foreign
material. (P.22)
Once the kettle has boiled, the power switch is
q
automatically turned off and cannot be turned on for
approximately 3 minutes.
Did you try to turn on
q
the power switch without
water in the kettle?
(
The Empty-use
prevention function
will work to turn off the
power switch.
)
Fill with water and turn
q
on the power switch.
(P.20)
Hot water may burst
out from the spout.
Is the water level above
q
the maximum water
level?
Reduce the water down
q
to the maximum water
level or lower. (P.20)
Water is dripping from
the bottom of the
body.
Since the kettle is designed to sense steam and turn off
q
the power switch, the steam can condense and drip from
the bottom of the body as water droplets.
This is not malfunction.
Troubleshooting
NC-DK1(PZ05E669).indb 23
2016/07/04 12:47:12
