34
35
35
Troubleshooting
Problem
Cause and Measures
Rinse/Spin
Water is not
supplied to the
drum during the
rinse process
-Before rinsing, the appliance spins to drain out any
remaining water. Then it fills up with fresh water.
Rinsing begins
before the spin
process finishes
-If the appliance detects an unbalanced load, it
automatically starts rinsing to correct the imbalance .
-If excess foam remains after washing, the water is
drained out and refilled to wash the foam away. This is
the foam detection function .
During the spin
process, the drum
stops and rotates
several times
-This is normal . When the appliance detects an
unbalanced load, it automatically tries to correct it .
-The laundry may be too light .
¦
Try adding one or two bath towels .
Foam or water
remains on the
door or door seal
-Some foam or water may remain depending on the
state of the laundry or the amount of detergent used .
Wipe foam or water away before taking out the laundry .
Laundry clings to
the drum
-If the “Eco” or “Speed” function is used when there is a
lot of laundry, the laundry may cling to the drum .
Time
The displayed
remaining time
changes
-The display is only a guide and is corrected continually .
-The remaining time may increase if the rinse or spin
settings are changed or if the appliance detects an
unbalanced load and makes an adjustment accordingly .
-Remaining time may be longer or shorter while
operating with the “AutoCare” programme .
Detergent and foam
There is not
enough/too much
foam
-The amount of foam varies depending on the
temperature, level and softness of the water .
The following can result in less foam
-Powdered detergent may have been put directly into
the drum .
¦
It should be put into the detergent drawer . (P . 12)
-Too little detergent may have been used .
-The laundry may be heavily soiled .
-The load may be large .
The following can result in more foam
-Too much detergent may have been used .
Problem
Cause and Measures
Detergent and foam
Fabric softener
overflows
-The amount of softener used may have been above the
“MAX” line in the detergent drawer . (P . 12)
-The detergent drawer may have been closed too
strongly and spilt some of the softener .
There is powdered
detergent left on
the laundry after
washing
-Powdered detergent may have been put directly into
the drum .
¦
It should be put into the detergent drawer . (P . 12)
Noise
There is an
unusual noise or
vibration
-There may be a metal item in the drum .
-The anchor rods may not have been removed .
( P . 38)
-The appliance may be installed on a slope or an
unstable surface .
If none of the above is the cause, contact your local
Customer Service Centre .
There is noise
when water drains
out
-This is normal . It is the noise of the drain pump
working .
Others
There is a power
cut during
operation
-When power is restored, start operation of the
appliance from the beginning .
The circuit breaker
trips during
operation
-Find and resolve the issue that caused the breaker to
trip . Then reset the breaker and start operation of the
appliance from the beginning .
The water supply
is disrupted
-After the water supply is restored, the water may be
discoloured for a short while .
¦
Disconnect the water supply hose, run the tap until
the water is no longer discoloured, and reconnect the
water supply hose . (P . 41)
The display is
unclear
-The appliance may be in a brightly lit or sunlit area .
Troubleshooting
(continued)
