Panasonic NA-127VB3WRU, Service Manual

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16
9 Troubleshooting Guide
All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machine or
you are unable to eliminate the failure with the help of the information given below:
• Unplug the machine.
• Close the water tap.
FAILURE PROBABLE CAUSE METHODS OF ELIMINATION
Machine does not
operate. It is unplugged. Insert the plug into the socket.
Fuse is defective. Change fuse.
Start / Pause button has not been pressed. Press the start / pause button.
The program knob is in 0 (off) status. Bring the program knob on the desired status.
The door is not shut properly. Shut the door properly. You should hear the click.
Child lock is active. Refer to 6.5. Child Lock.
Machine does not
receive water. Water tap is closed. Open water tap.
The water inlet hose may be bent. Check the water inlet hose.
The water inlet hose is obstructed. Clean the filters of water inlet hose.
The water inlet filter is obstructed. Clean the valve inlet filters.
The door is not shut properly. Shut the door properly. You should hear the click.
Machine is not drain-
ing water. The drain hose is obstructed or bent. Check the drain hose.
The pump filter is obstructed. Clean the pump filter.
The clothes are not placed inside the machine in a
well-balanced manner. Spread the clothes inside the machine in an orderly
and well-balanced manner.
Machine is vibrating. The feet of machine are not adjusted. Adjust the feet.
Transportation screws are not removed. Remove transportation screws.
There is a small amount of clothes in the device. It does not prevent operation of the machine.
Excessive amount of clothes are filled in the machine
or the clothes are not placed in a well-balanced man-
ner. Do not exceed the recommended quantity of clothes
and spared clothes in the machine in a well-balanced
manner.
Excessive foam in
the detergent drawer. Too much detergent has been used. Press the start/pause button. In order to stop the
foam, dilute one table-spoon of softener in half liter of
water and pour it in the detergent drawer. Press the
start/pause button after 5-10 minutes. Arrange the
amount of the detergent properly in the next washing
process.
Wrong detergent has been used. Use only the detergents produced for full automatic
machines.
The washing result is
bad. Laundry too dirty for the program you have selected. Select a suitable program.
The amount of detergent used is not sufficient.
Use more detergent according to the detergent.
The washing result is
not good. Clothes exceeding the maximum capacity has been
filled in machine. Put the clothes in machine in a manner not to exceed
its maximum capacity.
Water may be hard. Use the amount of detergent according to the declara-
tion of the detergent producer.
Distribution of the clothes in machine is not well-bal-
anced. Spread the clothes inside the machine in an orderly
and well-balanced manner.
The water is seen in
the drum during
washing. No failure. The water is at the lower part of the drum.
There are residues of
detergent on the
clothes. The pieces of some detergents which do not dissolve
in water may stick to clothes as white stains. By calibrating machine for [Rinsing] program, make
an additional rinsing or eliminate the stains After dry-
ing with the help of a brush.
There are grey stains
on the clothes. These stains may be caused by oil, cream or oint-
ment. In the next washing operation, use the maximum
detergent amount declared by the detergent producer.
The spinning process
is not done or starts
with delay. No failure. The unbalanced load control works in that
way. The unbalanced load control system will try to distrib-
ute clothes in a homogenous manner. After clothes
are distributed, passage to spinning process will be
realized. In the next washing process, place clothes
into the machine in a well-balanced manner.