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Apple, the Apple logo, iPhone are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc.
Google Play, the Google Play logo, Android are trademarks of Google LLC.
Other names, company names, product names, etc. stated in this document are trademarks or
registered trademarks of their respective owners.
Indoor Use
Supplied AC Adapter
MKG100C4100
Supply Voltage
AC Adapter: Input : 210V-240V ~50/60Hz
Output : DC5V 2A
Energy Consumption
1.5W
SRD
Frequency / Output
868.0MHz ~ 868.6MHz / 25mW
Radio transmission
range
ca. 100m given a level, unobstructed line of sight
(depending on surrounding environment).
WLAN
Frequency / Output
2412-2472MHz / 20dBm
5150-5250MHz / 20dBm
5250-5350MHz / 20dBm
5470-5725MHz / 20dBm
Internal WLAN Module
Standards:
IEEE802.11n/IEEE802.11a/IEEE802.11g/
IEEE802.11b compliant (5GHz band limited to indoor use)
Usage Temperature Range
0°C ~40°C
Dimensions
Height: ca. 29mm
Width: ca. 133mm
Depth: ca. 133mm
Weight
Main Body: ca. 180g
Supplied Adapter: ca. 114g
Specifications
Trademarks
If there’s a problem…
Try the following checks and solutions before requesting a repair or other service.
z
If after trying the solutions below you still think there is a problem, unplug the AC adapter and
contact the installer.
Status
Check
Solution
Device is not
functioning
Is the AC adapter
disconnected from the
wall socket or the product
power socket?
Securely connect the AC adapter to the
wall socket and product.
Note
Do not disconnect the AC adapter even
if you are away for a long time.
Has the circuit breaker for
the Home IoT Gateway
tripped?
Reset the breaker.
Is the device
communicating with the
router?
Check the router manual to ensure it is
properly connected.
Is the Home IoT Gateway
connected to the router,
but the rear status lamp on
the Gateway flashes green
twice?
The Home IoT Gateway cannot acquire
an IP address from the router. Check your
router manual.
AC adapter is hot
Is the AC adapter
abnormally hot or too hot
to touch?
Promptly unplug the AC adapter and
contact the installer.