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Panasonic KXTG5421S, Operating Instructions Manual

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Panasonic KXTG5421S Operating Instructions Manual Download Page 15

Preparation

For assistance, please call 1-800-211-PANA (7262).

15

Display

Handset display items

Soft keys

The handset features 2 soft keys. By 
pressing a soft key, you can select the 
function displayed directly above it.

L

The functions displayed will vary 
depending on how you are using the 
unit.

L

When a function does not appear above 
a soft key, the soft key has no function.

Soft key examples:

*1 KX-TG5422 and KX-TG5423 only

Backlit display and handset keypad

The handset display and dialing buttons 
will light for a few seconds after pressing 
any of the handset’s controls or lifting the 
handset off the base unit or charger. They 
will also light when a call is being received.

Displayed 
item

Meaning

J

Voice enhancer is on.

5

Battery strength

Display 
function

Action

Rcvd

calls

Enters caller list

VM

Dials Voice Mail access 
number

Conf

Establishes a conference 
call

*1

 Rcvd     Phone

K

calls    book 

L

5

Summary of Contents for KXTG5421S

Page 1: ...ve for future reference For assistance visit our website http www panasonic com for customers in the U S A or Puerto Rico Charge the battery for 6 hours before initial use 5 8 GHz Digital Cordless Phone Model No KX TG5421 Operating Instructions 5 8 GHz Digital Cordless Phone with Dual Handsets Model No KX TG5422 5 8 GHz Digital Cordless Phone with Three Handsets Model No KX TG5423 Model shown is K...

Page 2: ...sers 23 For KX TG5423 users 24 Caller ID Service Using Caller ID service 25 Ringer ID and light up ID 25 Caller list 26 Viewing the caller list and calling back 26 Editing a caller s phone number before calling back 27 Storing caller information into the phonebook 28 Erasing caller information 28 Intercom Features Handset locator 29 For KX TG5421 users 29 For KX TG5422 users 29 For KX TG5423 users...

Page 3: ...ll mounting 44 Base unit 44 Charger unit KX TG5422 and KX TG5423 only 46 Error messages 47 Troubleshooting 48 General use 48 Programmable settings 48 Making answering calls Intercom 49 Phonebook 49 Caller ID 50 Battery charge 51 Power failure 51 Important information about subscription services 52 FCC and other information 53 Technical information 56 Base unit 56 Handset 56 Charger unit KX TG5422 ...

Page 4: ...our phone L References in these operating instructions to the charger and to the multiple handsets are for KX TG5422 and KX TG5423 users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer Energy Star As an ENERGY STAR Participant Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered ...

Page 5: ... for base unit PQLV1Z 1 1 1 1 2 Telephone line cord PQJA10075Z 1 1 1 1 3 Wall mounting adaptor PQKL10068Z1 1 PQKL10068Z2 1 1 PQKL10068Z3 1 4 Battery HHR P104 1 1 2 3 5 Handset cover PQYNTG5421SR 1 PQYNTG5421WR 1 PQYNTG5432MR 2 3 6 Belt clip PQKE10396Z1 1 PQKE10396Z2 2 3 PQKE10396Z4 1 7 Charger PQLV30030ZM 1 2 AC adaptor for charger KX TCA1 G 1 2 1 2 3 4 5 6 7 Accessory items Order number Rechargea...

Page 6: ...ill any liquid on the unit 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authoriz...

Page 7: ...ets or keys to touch the battery ies otherwise a short circuit may cause the battery ies and or the conductive material to overheat and cause burns L Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING L To prevent the risk of fire or electrical shock do not expose this product to rai...

Page 8: ...p the unit away from electrical noise generating devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kep...

Page 9: ...ounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX J66 T adaptor Emergency power can be supplied to the unit by connecting a Panasonic ...

Page 10: ...etween the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 25 do not function properly Battery installation 1 Insert the battery 1 and press it down until it snaps into the compartment 2 2 Close the handset cover Telephone line cord Noise filter For xDSL users To single line telephone jack RJ11C 1 2 ...

Page 11: ...cloth once a month Clean more often if the unit is subject to grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or t...

Page 12: ...ximize the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h 8 L Use only the rechargeable Panasonic battery noted on page 5...

Page 13: ...1 PANA 7262 13 Controls and displays Controls Base unit A HANDSET LOCATOR1 B HANDSET LOCATOR2 C HANDSET LOCATOR3 D HANDSET LOCATOR E Antenna F IN USE indicator G Charge contacts H CHARGE indicator KX TG5423 KX TG5421 KX TG5422 A B C A B D E F E G H ...

Page 14: ...ator Message indicator L Receiver M Display N MENU O OFF P MUTE CLEAR Q HOLD R HOLD INTERCOM Charger unit KX TG5422 and KX TG5423 only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or KX TG5421 KX TG5422 and KX TG5423 HOLD INTERCOM HOLD Q A K L M N B O P B C D E F G...

Page 15: ...e soft key has no function Soft key examples 1 KX TG5422 and KX TG5423 only Backlit display and handset keypad The handset display and dialing buttons will light for a few seconds after pressing any of the handset s controls or lifting the handset off the base unit or charger They will also light when a call is being received Displayed item Meaning J Voice enhancer is on 5 Battery strength Display...

Page 16: ...base unit or charger Note L Talk alternately with the caller in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To...

Page 17: ...ing received the ringer indicator flashes rapidly 1 Lift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To ac...

Page 18: ... After 4 additional minutes on hold the call will be disconnected MUTE button You can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature clarifies the voice o...

Page 19: ...tened page 12 Call share KX TG5422 and KX TG5423 only When another handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed L KX TG5423 only A maximum of 3 parties including the outside party can join a conversation PAUSE button for PBX long distance service users A pause ...

Page 20: ...o answer the 2nd call L The 1st call is put on hold while you answer the 2nd call L To switch between calls press Flash Note L Please contact your telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering servi...

Page 21: ...step 2 8 Press OFF Note L Caller ID subscribers can use ringer ID and light up ID features page 25 Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter another character that is located on the same dial key first press to move the cursor to the next space To edit correct a mistake Press or to move the cur...

Page 22: ...SA Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C or s Editing items in the phonebook 1 Press Phonebook then press Search 2 Press V or repeatedly to display the desired ite...

Page 23: ...pressing MENU in step 1 to change the dialing mode temporarily to tone Copying phonebook items KX TG5422 and KX TG5423 only You can copy one or all of the phonebook items from one handset to another Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L If an outside call is receiv...

Page 24: ...en press Next L You can also select the extension number by pressing 1 to 3 5 Press V or repeatedly to display the desired item L To search for the item by initial see page 22 6 Press Send L When the item has been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received L To copy another item repeat from step 5 7 Press OFF Copying al...

Page 25: ...d to a PBX system caller information may not be received properly Consult your PBX supplier Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information will be displayed after you hear a Call Waiting tone page 20 Note L Please contact your telephone company for details and availability of this service in your area Ringer I...

Page 26: ... use this list to return missed calls L Caller information includes caller names and phone numbers the date and time of calls and the number of times the caller called Missed calls If a call is not answered the unit treats the call as a missed call The number of missed calls is shown on the handset display This lets you know if you should view the caller list to see who called while you were out E...

Page 27: ... long distance code 1 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press Edit repeatedly until the phone number is shown in the desired format Each time you press Edit the phone number will be rearranged into one of 3 patterns 1 Local phone number 2 Area code Local phone number 3 1 Area code Local phone number 4 To return a call press C or s Caller ID...

Page 28: ...o display the desired item L To edit the number press Edit repeatedly until the number is shown in the desired format page 27 step 3 3 Press Save L If there is no name information for the caller Enter name will be displayed 1 Enter the name if necessary see page 21 step 3 2 Press Next then press Save L To continue storing other items repeat from step 2 4 Press OFF to exit Note L If the caller info...

Page 29: ...or KX TG5422 users 1 Base unit Press HANDSET LOCATOR1 or HANDSET LOCATOR2 to page the handset L The IN USE indicator will flash rapidly L The handset will beep for 1 minute 2 Base unit To stop paging press HANDSET LOCATOR1 or HANDSET LOCATOR2 OR Handset To stop paging press OFF For KX TG5423 users 1 Base unit Press HANDSET LOCATOR1 HANDSET LOCATOR2 or HANDSET LOCATOR3 to page the handset L The IN ...

Page 30: ...ll beep for 1 minute To stop paging press OFF 2 Handset 2 Press C s or INTERCOM to answer 3 When finished talking press OFF or place the handset on the base unit or charger For KX TG5423 users From one handset to another handset Call the desired unit by selecting the extension number shown in the upper right of each handset s display L To confirm the handset s extension number 1 2 or 3 place the h...

Page 31: ...ressing C s or INTERCOM L If there is no answer press C or s to return to the outside call 4 To complete the transfer press OFF Transferring a call without speaking to the paged party 1 KX TG5422 users During an outside call press INTERCOM then press handset 1 or handset 2 KX TG5423 users During an outside call press INTERCOM then press HS 1 HS 2 or HS 3 2 Press OFF L The outside call rings at the...

Page 32: ...andset 1 or handset 2 KX TG5423 users To page another handset press HS 1 HS 2 or HS 3 3 When the paged party answers press Conf on your handset to establish a conference call L Conference will be displayed L To leave the conference press OFF The other parties can continue the conversation Note L The outside call can be put on hold by pressing HOLD during a conference call Communications between ex...

Page 33: ...aling press PAUSE where needed page 19 6 Press Save then press OFF Note L When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 19 between the access number and the password as necessary Consult your telephone company for the required pause time Example To erase the Voice Mail access number Repeat steps 1 to 4 then press and hold CLEAR until all digits...

Page 34: ... still remains on the display even after you have listened to new messages turn it off by pressing and holding OFF until the handset beeps L If your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long the handset may not indicate new messages L If your Voice Mail service uses Voice Mail tones the tones will be heard from any phone connected to the same line If you want ...

Page 35: ...e of the handsets you will not need to program the same item using the other handset KX TG5422 and KX 5423 only Note L To exit programming press OFF at any time L To go back to the previous menu press or Back or press or Select while Go back is displayed Main menu Sub menu 1 Sub menu 2 Page V M access page 34 Ringer setting Ringer volume page 36 Ringer tone page 36 Interrupt tone 1 page 37 Voice e...

Page 36: ... and 4 melodies The default setting is Tone 1 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer tone by pressing V or then press 4 Press V or repeatedly to select the desired setting L You can also select the ringer tone by pressing 1 to 7 L If the ringer volume has been turned off the handset will not ring 5 Press Save then press OFF Note L If you subscribe to...

Page 37: ...then press 4 Press V or repeatedly to select the desired setting 5 Press Save then press OFF Call options Auto talk When this feature is turned on you can answer a call by lifting the handset off the base unit or charger without pressing C The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Auto talk by pressing V or then press 4 Press V or r...

Page 38: ... Save then press OFF Display options Handset LCD contrast You can adjust the handset display contrast There are 6 levels The default setting is level 3 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to LCD contrast by pressing V or then press 4 Press V or repeatedly to select the desired setting 5 Press Save then press OFF Display language You can select either Engli...

Page 39: ... by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set flash time by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Note L The setting should stay at 700 ms unless pressing Flash fails to pick up the Call Waiting call L If the unit is connected via a PBX certain PBX functions call transferring et...

Page 40: ...other handset s extension number to it the other extension will stop functioning 1 Handset Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Registration by pressing V or then press 4 KX TG5421 base unit Press and hold HANDSET LOCATOR until the CHARGE indicator flashes KX TG5422 base unit Press and hold the handset locator button that corresponds to the handset you wan...

Page 41: ...ess Save 5 Press OFF to exit programming mode Direct commands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 36 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 36 Interrupt tone 1 2 1 3 1 On 2 2 times 0 Off page 37 VM access 3 Go to step 2 on page 34 page 34 Voice enhancer 5 1 On 0 Off page 38 Copy phonebook 1 item 1 1 Go to step 4 ...

Page 42: ...t flash time 0 5 2 1 700 ms 2 600 ms 3 400 ms 4 300 ms 5 250 ms 6 110 ms 7 100 ms 8 90 ms page 39 Set line mode 0 5 3 1 A 2 B page 39 Store VM access 0 7 1 Go to step 5 on page 33 page 33 VM tone detect 0 7 2 1 On 0 Off page 33 Change language 0 8 1 English 2 Spanish page 38 Message alert 0 1 On 0 Off page 34 Handset registration 0 0 Go to step 4 on page 40 page 40 Feature Feature code Setting cod...

Page 43: ...of the clip 1 pull the right edge in the direction of the arrow 2 Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for compatible headsets and ordering information To connect an optional headset to the handset L Model shown is KX TCA86 Note L To switch to the speakerphone press s To return to the hea...

Page 44: ...can be mounted on a wall phone plate 1 Connect the AC adaptor 2 Tuck the telephone line cord inside the wall mounting adaptor 1 Connect the telephone line cord 2 3 Insert the hooks on the wall mounting adaptor into the holes A and B on the base unit To power outlet Fasten the AC adaptor cord Hook 1 2 A B A B ...

Page 45: ...aptor to hold the base unit then push it in the direction of the arrow until it clicks into place 5 Connect the telephone line cord Mount the unit then slide it down L Raise the antennas To remove the wall mounting adaptor While pushing down the release levers 1 remove the adaptor 2 2 ...

Page 46: ...charger can be wall mounted as shown below 1 Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 1 2 3 25 4 mm Screws To power outlet 1 Wall mount template for the charger 25 4 mm 1 ...

Page 47: ...copying stopped Press OFF to exit Erase items from the other handset s phonebook page 22 When phonebook memory is available you can copy all phonebook items page 24 or individual items one by one page 23 24 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is p...

Page 48: ...it s AC adaptor L Raise the base unit antennas L If the above remedies do not solve the problem the handset may have lost communication with the base unit Register the handset again page 40 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properl...

Page 49: ... a call Try again later I cannot redial by pressing REDIAL L If the last number dialed was more than 48 digits long the number will not be redialed correctly L If you press REDIAL after you have started dialing this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL I cannot have a conversation using the headset L Make sure that an optional headset is con...

Page 50: ... we recommend connecting a noise filter between the base unit and the telephone line jack Contact your xDSL provider for details L The name display service may not be available in some areas Contact your telephone company for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again L The caller requested not to send caller information page ...

Page 51: ...harge for 6h and 8 are displayed L Clean the charge contacts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause...

Page 52: ...r Voice Mail you must first contact your telephone company and subscribe to the desired service L For more information contact your telephone company If the Call Waiting Caller ID CWID feature does not function L You may need to contact your telephone company to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID ...

Page 53: ... by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC...

Page 54: ... to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with th...

Page 55: ...must be installed and operated with its antenna located 20 cm or more between antenna and all person s body excluding extremities of hands wrist and feet The handset unit may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided The base and handset units must not be co located or operated i...

Page 56: ... C 41 F 104 F Frequency 5 76 GHz 5 84 GHz Dimensions Approx height 173 mm x width 48 mm x depth 33 mm 613 16 x 17 8 x 15 16 Mass Weight Approx 170 g 0 37 lb Power supply Ni MH battery 3 6 V 830 mAh Security codes 1 000 000 Charger unit KX TG5422 and KX TG5423 only Operating environment 5 C 40 C 41 F 104 F Dimensions Approx height 71 mm x width 88 mm x depth 100 mm 213 16 x 315 32 x 315 16 Mass Wei...

Page 57: ...duct during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Mail In Service For assistance in the contine...

Page 58: ...RANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only AL...

Page 59: ...speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pasc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday ...

Page 60: ...lay 15 Display language 38 E Error messages 47 Extension number 30 F FCC and other information 53 Flash button 19 Flash time 39 Function menu Direct commands 41 Table 35 H Handset locator 29 Headset optional 43 Hold 18 I Installation AC adaptor 9 Base unit 9 Charger unit 9 Telephone line cord 9 Intercom 30 Interrupt tone 37 K Key tone 40 L LCD contrast 38 Light up ID 26 Line mode 39 M Making calls...

Page 61: ...ler ID 50 General use 48 Making answering calls Intercom 49 Phonebook 49 Power failure 51 Programmable settings 48 TTY 5 V VE voice enhancer 18 VM Voice Mail 33 Voice enhancer 18 38 Voice Mail access number 33 Volume control Handset receiver 16 Handset speaker 16 W Wall mounting 44 Warranty 57 ...

Page 62: ... your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 P...

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