Section 4 Special Features
24
4.3
Incomplete Call Handling Status
Calls are considered incomplete if there is no answer or if the line is busy.
The Incomplete Call Handling Status has six options: (1) record a message from the
caller; (2) transfer the caller to a covering extension; (3) page the mailbox owner by
intercom (Intercom Paging); (4) notify the mailbox owner via a beeper; (5) transfer the
caller to the operator; or (6) let the caller try another extension.
• The caller will not know to press [0] for transfer to your covering extension.
Therefore, the caller must be instructed. For example, you might record the
Busy greeting in this way: "Hi, this is Cindy. Sorry, but I am busy with
another call right now. If you press [0] now, you will be transferred to my
secretary. Otherwise, please leave a message after you hear the tone".
Log into your mailbox.
Press 4.
Subscriber’s
Main Menu
On-hook.
4
Press 2.
2
Enter the extension
number.
Extension No.
WHEN YOU REASSIGN
THE COVERING EXTENSION
Press 1
to change.
1
Enter the new
extension number.
Extension No.
Press 2
to accept.
2
or
On-hook.
To set Leaving a Message Status
To set Covering Extension Transfer Status
To set Intercom Paging Status
To set Beeper Access Status
To set Operator Transfer Status
Follow the prompts according to your needs.
1
2
3
4
5
To set Returning to Top Menu
Automated Attendant Service Status
6
Log into your mailbox.
Press 4.
Subscriber’s
Main Menu
4
Press 4.
4
Make your selection.
2
1
To Change
To Accept
