2.3 Changing or Deleting
Your Personal Greeting
Messages
After callers reach your mailbox, they will
hear your personal greeting message. You
can record 4 kinds of Personal Greetings;
the appropriate greeting will be played for
callers. If you delete or do not record a
greeting message, a prerecorded greeting
message will be used.
•
No Answer Greeting:
Heard by callers when you do not
answer their calls. A common example
might be, "This is (name). I can’t take
your call right now…".
•
Busy Signal Greeting:
Heard by callers when you are on
another call. A common example might
be, "This is (name). I’m on another call
right now…".
•
After Hours Greeting:
Heard by callers when the VPS is in
night mode. A common example might
be, "This is (name). I’ve gone home for
the day…".
•
Temporary Greeting:
A special greeting that, if recorded, is
heard by callers instead of the other
greetings. A common example might be,
"This is (name). I’m out of the office this
week…".
Follow the steps below to record or delete
your Personal Greeting Messages.
1.
Log in to your mailbox.
•
See 2.1 Logging in to Your Mailbox
if necessary.
2.
3
1
3.
Select the desired greeting.
1
No Answer Greeting.
2
Busy Signal Greeting.
3
After Hours Greeting.
4
Caller ID Greeting (may not be
available; see 5.10 Personal Greetings
for Caller ID).
5
Temporary Greeting.
4.
Follow the prompts as necessary.
1
to change the greeting.
3
to delete the selected greeting.
•
The greeting will be deleted; go
on-hook to finish.
5.
Record your greeting message, after the
tone.
•
We recommend stating your name in
your greeting messages, so that
callers will know they have reached
the correct mailbox.
•
The maximum length of each
greeting message is 1 minute by
default.
6.
1
to end recording.
7.
Follow the prompts as necessary, or go
to step 8.
•
1
to review.
•
3
to rerecord the greeting
message (repeat the steps above as
necessary).
•
4
to add to the greeting message
you just recorded.
•
to delete the greeting message
and exit.
8.
2
to accept.
9.
Record or delete other greeting
messages as necessary by following the
prompts, or go to step 10.
1
No Answer Greeting.
2
Busy Signal Greeting.
3
After Hours Greeting.
4
Caller ID Greeting (may not be
available; see 5.10 Personal Greetings
for Caller ID).
5
Temporary Greeting.
10.
Go on-hook.
Note
•
A Temporary Personal Greeting is
played instead of all your other
greetings until it is deleted. Each
time you log in to your mailbox, the
VPS will ask you if you want to turn
off (delete) your Temporary
Personal Greeting.
•
Make sure you go on-hook only after
you have accepted your new
10
Subscriber’s Manual
Document Version 3.0 2010/07
2.3 Changing or Deleting Your Personal Greeting Messages
