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Panasonic KX-TS620FX, Operating Instructions Manual, Page: 1 / 60

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Operating Instructions

Telephone Answering System

Model No. 

KX-TS620FX

This unit is compatible with Caller ID. To use this feature, you must subscribe to the 
appropriate service offered by your service provider.

Please read these Operating Instructions before using the unit and save for future 
reference.

Model shown is KX-TS620FXW

TS620FX.book  Page 1  Monday, July 17, 2006  4:00 PM

Summary of Contents for KX-TS620FX

Page 1: ...S620FX This unit is compatible with Caller ID To use this feature you must subscribe to the appropriate service offered by your service provider Please read these Operating Instructions before using the unit and save for future reference Model shown is KX TS620FXW ...

Page 2: ...mation in the Direct Dial Memory 29 Erasing Caller List Information 30 Phonebook Storing Names and Numbers in the Phonebook 31 Dialling from the Phonebook 33 Chain Dial 34 Editing 35 Erasing 35 Direct Dial M1 M2 M3 Storing Names and Numbers in the Direct Dial Memory 36 Dialling a Stored Number from the Direct Dial Memory 37 Special Features Temporary Tone Dialling For Rotary or Pulse Service Users...

Page 3: ... with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact Panasonic Services Europe a Division of Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbe...

Page 4: ...lectric shock do not disassemble the product Take the product to an authorised service centre when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the product is subsequently used 12 Unplug the product from the power outlet and refer servicing to an authorised service centre when the following con...

Page 5: ...uct to rain or any type of moisture Unplug the product from power outlets if it emits smoke an abnormal smell or makes unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped and contact an authorised service centre Information on Disposal for Users of Waste Electrical Electronic Equipment private households This symbol on the products and or accompanying doc...

Page 6: ...st move the cursor when entering items to repeat and skip a message during playback The OK button is used to select or confirm your menu choices Navigator Key 4 3 9 and OK p 11 18 33 Direct Dial M1 M2 M3 p 29 36 Headset Jack p 55 TONE p 38 Display p 8 HOLD RINGER p 15 23 PAUSE p 38 FLASH p 39 40 REDIAL p 22 SP PHONE HEADSET and Indicator p 21 23 55 MUTE p 38 MIC Microphone p 21 23 Dial Lock p 42 R...

Page 7: ...7 Preparation FUNCTION EDIT p 11 18 27 EXIT p 11 18 25 33 ANSWER ON p 44 GREETING p 16 ERASE p 17 27 30 37 47 MESSAGE 2WAY REC and Indicator p 45 46 STOP p 17 46 ...

Page 8: ... display from the Caller List The display shows the caller s number the time and date of the call Example Nov 24 11 50 AM The dial lock mode is set p 42 The unit enters in the Phonebook p 31 The unit plays music during the hold for a caller p 39 MUTE was pressed during a conversation p 38 The ringer is set to off p 15 REDIAL was pressed while the handset is on the cradle and the SP PHONE HEADSET i...

Page 9: ...XW The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use If your unit is connected to a PBX which does not support Caller ID services you cannot access those services Hook Telephone Line Cord To Power Outlet AC 220 V 240 V 50 60 Hz Handset Handset Cord To Single Line Telephone Jack AC Adaptor Fasten the AC adaptor cord to prevent it from being disco...

Page 10: ... communication device computer modem fax etc to the telephone line you can connect it through this unit using the DATA jack After connecting the handset AC adaptor and telephone line cord p 9 connect the communication device telephone line cord to the DATA jack Make sure the communication device is not in use before using this unit making calls storing phone numbers in memory etc or the communicat...

Page 11: ...onds the unit will exit the programming mode Press FUNCTION EDIT Function menu Save phonebook To store names and phone numbers in memory Save M1 M2 M3 p 31 36 Program TAD program To program answering system functions p 18 Set clock To adjust the time and date p 12 Change language To select the display language p 13 Function menu Change password To change the password for the dial lock and call res...

Page 12: ... Enter numbers between 0100 and 1259 For 24 hour clock Enter numbers between 0000 and 2359 6 Press OK Next key If numbers between 0000 and 0059 or 1300 and 2359 are entered the time will automatically be set using the 24 hour clock Go to the step 9 7 Press to select AM PM or 24 hour clock Each time you press the selection will change on the display 8 Press OK Next key 9 Enter the current day and m...

Page 13: ...HEADSET indicator light is off 1 Press FUNCTION EDIT 2 Scroll to Change language by pressing 4 or 3 3 Press OK Yes key 4 Select English Româna Polski Cestina or Magyar by pressing 4 or 3 5 Press OK Save key A long beep sounds The display will return to step 2 To exit the programming mode press EXIT or wait for 60 seconds You can exit the programming mode any time by pressing EXIT After recover fro...

Page 14: ...nds You can exit the programming mode any time by pressing EXIT LCD Contrast You can select the LCD contrast level from 1 to 4 by programming To make the display clearer set to high level Your phone default setting is 2 Make sure that the handset is on the cradle the AC adaptor is connected and the SP PHONE HEADSET indicator light is off 1 Press FUNCTION EDIT 2 Scroll to Program by pressing 4 or 3...

Page 15: ...nit s date and time setting will be automatically adjusted when caller information is received You can set the auto time adjustment by programming Your phone default setting is OFF Make sure that the handset is on the cradle the AC adaptor is connected and the SP PHONE HEADSET indicator light is off 1 Press FUNCTION EDIT 2 Scroll to Program by pressing 4 or 3 and press OK Yes key 3 Scroll to Time ...

Page 16: ...he beep is heard A long beep sounds 2 After the long beep talk clearly about 20 cm away from the MIC microphone The display will show the recording time If you record for over 1 minute the unit will automatically stop recording All messages incoming etc are stored in flash memory p 17 The recording time is about 15 minutes We recommend you record a brief greeting message see sample on next page in...

Page 17: ... greeting message If you do not record a greeting message p 16 one of two messages will be played when a call is received depending on the caller s recording time p 20 To check the pre recorded greeting press GREETING A pre recorded greeting will be played as follows When the recording time is set to 1 minute 2 minutes or 3 minutes Hello we are not available now Please leave your name and phone nu...

Page 18: ...on item scroll through the items by pressing 4 or 3 Then press OK Yes key to go to the next step indicates the end of the function menu You can exit the programming mode any time by pressing EXIT If you do not press any buttons for 60 seconds the unit will exit the programming mode Press FUNCTION EDIT Scroll to TAD program by pressing 4 or 3 and press OK Yes key Function menu Remote code To set th...

Page 19: ...y The current setting is displayed 5 Select the number of rings by pressing 4 or 3 You can also select the number of rings by pressing dialling buttons 2 to 7 or 0 Toll saver 6 Press OK Save key A long beep sounds The display will return to step 3 To exit the programming mode press EXIT or wait for 60 seconds You can exit the programming mode any time by pressing EXIT Number of rings 4 OK Save Tol...

Page 20: ...splay will return to step 3 To exit the programming mode press EXIT or wait for 60 seconds You can exit the programming mode any time by pressing EXIT Screening Calls While a caller is leaving a message you can listen to the call through the unit s speaker Your phone default setting is ON Make sure that the handset is on the cradle the AC adaptor is connected and the SP PHONE HEADSET indicator lig...

Page 21: ...nd start again from step 1 2 When the other party answers talk into the MIC microphone 3 To hang up press SP PHONE HEADSET The indicator light goes out After a few seconds the display will change During speakerphone operation For best performance please note the following Talk alternately with the other party in a quiet room If the other party has difficulty hearing you press VOLUME 4 to decrease ...

Page 22: ...ADSET To erase an item repeat steps 1 and 2 and press ERASE If No items stored is displayed the list is empty To adjust the handset volume 4 levels or the speaker volume 8 levels while talking To increase press VOLUME 3 To decrease press VOLUME 4 The display shows the volume level for a few seconds Automatic Redial If you use the speakerphone or the headset when redial and the other party s line i...

Page 23: ... its handset Answering Calls When a call is received the unit rings the RINGER indicator flashes quickly and Incoming call is displayed You can answer a call by simply lifting the handset If you subscribe to a Caller ID service the calling party s information will be displayed when the unit is ringing p 24 Using the speakerphone 1 Press SP PHONE HEADSET The indicator lights 2 Talk into the MIC mic...

Page 24: ... Caller information will not be displayed in the following cases If the caller dialled from an area which does not provide a Caller ID service the display will show Out of area If the caller has requested not to display his her information the display will show Private caller If a long distance call is identified and the caller s name and or number cannot be received the display will show Long dis...

Page 25: ... in use To check who has called follow the steps below 1 Press 4 or 3 to enter the Caller List 2 To search from the most recent call press 4 To search from the oldest call press 3 To scroll between callers press 4 or 3 3 To exit the Caller List press EXIT If No items stored is displayed in step 1 the Caller List is empty 1 missed calls 12 34 21 MAY message ...

Page 26: ...9 to see the remaining numbers or to return to the previous display Each time you press or 9 the display will change alternately 1114447777 11 5 24 NOV 456789 12345678 1 22 NOV JACK SMITH 123456789 1 5 23 NOV Caller list missed call Caller list 2 missed calls 9 123 1 22 NOV Press or 9 Press 4 Press 4 Press 4 Press 4 Press 4 To return to the previous caller press 3 To exit the Caller List press EXI...

Page 27: ...ller List 1 Press 4 or 3 to enter the Caller List 2 Scroll to the desired caller by pressing 4 or 3 3 Press FUNCTION EDIT To add a number Add a number to the current number To erase the number Press ERASE to erase the number To move the cursor press or 9 You may also delete a number by pressing 4 After editing you can continue with calling back or storing procedures To call back lift the handset o...

Page 28: ...beep sounds The display will return to Caller List You can continue storing other items To exit the Caller List press EXIT or wait for 60 seconds If the display shows Phonebook full in step 5 press EXIT to exit the list To erase other stored items from the Phonebook see page 35 To cancel during programming press EXIT Start again from step 1 You cannot store caller information in the Phonebook if a...

Page 29: ... the Direct Dial button M1 M2 or M3 Save key Example M1 is pressed If the Direct Dial button selected is occupied the display will be shown as below To overwrite press OK Yes key To select the other empty Direct Dial memory press 3 No key and press an empty Direct Dial button M1 M2 or M3 A long beep sounds The display will return to Caller List You can continue storing other items To exit the prog...

Page 30: ...u want to erase from the Caller List by pressing 4 or 3 3 Press ERASE A long beep sounds and the information is erased After a few seconds the display will show the previous caller information To exit the Caller List press EXIT or wait for 60 seconds To erase all entries in the Caller List Before erasing all entries make sure that is displayed at step 1 1 Press 4 or 3 to enter the Caller List 2 Pr...

Page 31: ... ERASE If you want to change the storing name press 3 to reach the desired display 6 Press OK Save key A long beep sounds To continue storing other items repeat from step 2 If the display shows Phonebook full in step 2 press EXIT to exit the list To erase other stored items from the Phonebook see page 35 You can exit the programming mode any time by pressing EXIT If a pause is required for diallin...

Page 32: ...s ERASE a character is erased For example to enter Tom Jones 1 Press 8 four times 2 Press 6 three times then press 9 3 Press 6 once then press 9 twice 4 Press 5 four times press 6 three times then press 9 5 Press 6 twice press 3 twice then press 7 four times Number of times key is pressed Key 1 2 3 4 5 6 7 8 9 1 1 2 a b c A B C 2 3 d e f D E F 3 4 g h i G H I 4 5 j k l J K L 5 6 m n o M N O 6 7 p ...

Page 33: ... name until any name with the same initial is displayed see the Index table on page 34 Example To find Frank press 3 repeatedly until the first item under F is displayed 2 Press 4 repeatedly until the name is displayed 3 Lift the handset or press SP PHONE HEADSET 4 To hang up place the handset on the cradle or press SP PHONE HEADSET If No items stored is displayed in step 1 the Phonebook is empty ...

Page 34: ...23456 Calling card access number The Voice guidance may be announced 2 Search and dial from Phonebook 1234 Calling card PIN 3 Search and dial from Phonebook 15550123456 Destination number 1 While you are on a call Press or 9 2 Search for the desired item by pressing 4 or 3 To search for an item by initial see page 33 3 Press OK Send key The phone number is dialled If required repeat steps 1 to 3 f...

Page 35: ...ed a wrong number press ERASE and enter the correct number 7 Press OK Save key A long beep sounds To exit the Phonebook press EXIT or wait for 60 seconds Erasing Make sure that the handset is on the cradle the AC adaptor is connected and the SP PHONE HEADSET indicator light is off 1 Press or 9 to enter the Phonebook 2 Scroll to the Phonebook item that you want to erase by pressing 4 or 3 To search...

Page 36: ...ach the desired display 6 Press one of the Direct Dial button M1 M2 or M3 Save key Example M1 is pressed A long beep sounds The entered name and phone number are displayed After a few seconds the display will return to step 2 To exit the programming mode press EXIT or wait for 60 seconds When using the Dial Lock p 42 or Call Restriction feature p 43 you cannot store a phone number in the Direct Di...

Page 37: ...ded If required you can also store FLASH in a phone number Pressing PAUSE or FLASH counts as one digit p 38 40 Dialling a Stored Number from the Direct Dial Memory 1 Lift the handset or press SP PHONE HEADSET 2 Press the required Direct Dial button M1 M2 or M3 The stored number is displayed and dialled OR 1 Press the required Direct Dial button M1 M2 or M3 The stored number is displayed 2 Lift the...

Page 38: ...ou press PAUSE if a pause is required for dialling with a PBX or to make a long distance call Example Line access number 9 PBX 9 PAUSE Pressing PAUSE once creates a 3 5 second pause This prevents misdialling when you redial or dial a stored number Pressing PAUSE more than once increases the length of the pause between numbers Muting Your Conversation Press MUTE while talking is displayed The other...

Page 39: ...ls Setting Hold Music to ON OFF You can set music play during the hold as follows Your phone default setting is ON Make sure that the handset is on the cradle the AC adaptor is connected and the SP PHONE HEADSET indicator light is off 1 Press FUNCTION EDIT 2 Scroll to Program by pressing 4 or 3 and press OK Yes key 3 Scroll to Set hold music by pressing 4 or 3 and press OK Yes key is displayed 4 S...

Page 40: ...dset is on the cradle the AC adaptor is connected and the SP PHONE HEADSET indicator light is off 1 Press FUNCTION EDIT 2 Scroll to Program by pressing 4 or 3 and press OK Yes key 3 Scroll to Set flash time by pressing 4 or 3 and press OK Yes key 4 Select the desired time by pressing 4 or 3 5 Press OK Save key A long beep sounds The display will return to step 3 To exit the programming mode press ...

Page 41: ...4 or 3 and press OK Yes key 4 Enter the current password 5 Press OK Next key If the wrong password was entered 3 beeps will sound Enter the correct password 6 Enter a new password using a 4 digit number Example 1234 is entered 7 Press OK Save key A long beep sounds The display will return to step 3 To exit the programming mode press EXIT or wait for 60 seconds You can exit the programming mode any...

Page 42: ...cy numbers Even if the dialling buttons are locked the numbers stored in these buttons can be dialled If the dial buttons are pressed before after lifting the handset or pressing SP PHONE HEADSET DIAL LOCKED will be displayed Enter password OK Save You can use the following features while the dialling buttons are locked Dialling a number you programmed into the memory of Direct Dial buttons p 36 a...

Page 43: ... display on the right will be shown Follow the following steps 1 and 2 1 Enter the password p 41 2 Press OK Next key Go to step 5 If the wrong password was entered 3 beeps will sound Enter the correct password 5 Enter the number s 1 digit or 2 digits you want to restrict 0 to 9 If the wrong number was entered press ERASE and enter the correct number 6 Press OK Save key A long beep sounds The displ...

Page 44: ...es p 47 If you do not want the unit to answer calls press ANSWER ON again to turn off the answering system The indicator light goes out and Answer off is heard You can also turn on the answering system remotely using any other phone p 53 Monitoring incoming calls While a call is being recorded you can monitor it through the speaker To increase the speaker volume press VOLUME 3 To decrease press VO...

Page 45: ...sages and only new messages are played back When you have no new message The unit announces No new message All message playback and plays back all messages When you have no message The unit announces No message At the end of the last message End of final message is heard The unit will announce the remaining recording time if it is less than 3 minutes STOP MESSAGE To increase the volume press VOLUM...

Page 46: ...vious message will be played To skip message To skip to the next message Press 9 To stop operation Press STOP To resume playback press MESSAGE 2WAY REC If you do not press any button for 60 seconds or if you press STOP again the playback mode will be cancelled For Caller ID service users p 24 During playback the display will show the name and or number of the caller whose message is being played T...

Page 47: ...ack Erasing a specific message Press ERASE while the message you want to erase is being played The unit erases the message A short beep will sound and the unit will continue to play the next message Erasing all messages All recorded messages except the greeting message can be erased at one time 1 Press ERASE To erase all messages press ERASE again is heard 2 Within 10 seconds press ERASE again A l...

Page 48: ...it directly see page 52 Summary of remote operation The unit will announce the remaining recording time after playback if it is less than 3 minutes Call your unit from a touch phone Enter your remote code p 49 during or after the greeting message The number of new messages is heard After 3 seconds the voice menu will start p 50 Follow the menu or enter the direct commands p 52 To end the remote op...

Page 49: ...dicator light is off 1 Press FUNCTION EDIT 2 Scroll to TAD program by pressing 4 or 3 and press OK Yes key 3 Scroll to Remote code by pressing 4 or 3 and press OK Yes key 4 Enter a new code using a 2 digit number Example 23 is entered 5 Press OK Save key A long beep sounds The display will return to step 3 To exit the programming mode press EXIT or wait for 60 seconds You can exit the programming ...

Page 50: ...rding Press 1 Press 2 Press 1 Press 2 Press 2 Press 2 Press 1 Press 1 Press 1 to play back all messages Press 2 for other functions Press 1 Press 2 Press 1 to play back new messages Press 2 for other functions Press 1 to record your message Press 2 for other functions Press 1 to erase all messages Press 2 for other functions Press 1 to record your greeting Press 2 for other functions ...

Page 51: ...is less than 3 minutes New Message Playback Only new messages are played back At the end of the last message End of final message is heard The unit will announce the remaining recording time if it is less than 3 minutes Recording a Memo Message You can leave a personal message 1 Talk after you hear Please leave your message 2 When you finish recording hang up Recording a Greeting Message You can r...

Page 52: ...playback 9 Operation is stopped temporarily To resume operation enter a direct command within 15 seconds or the voice menu will start p 50 GREETING MESSAGE RECORDING 7 RECORD 9 A long beep sounds After the beep talk immediately for up to 1 minute The recording is stopped The recorded message is played ERASING A SPECIFIC MESSAGE During playback 4 The current message is erased A short beep will soun...

Page 53: ...n Hang up or enter the remote code for other options When turning on the answering system using a rotary or pulse service telephone you cannot enter the remote code for other options Skipping the greeting message After calling your unit press TONE during the greeting message The unit skips the rest of the greeting message and you can start recording your message after the long beep ...

Page 54: ...nting adaptor and push it in the direction of the arrow UP WALL should be facing upward 3 Drive screws not included into the wall using the wall template below Connect the telephone line cord Mount the unit and slide it down To temporarily set the handset down during a conversation place it as shown in this picture Wall Template To power Outlet Screws 8 3 cm To Single Line Telephone Jack 8 3 cm Us...

Page 55: ... again 2 To hang up press SP PHONE HEADSET The indicator light goes out To adjust the headset receiver volume 4 levels While using the headset press VOLUME 3 or 4 shows one level During a conversation using the headset you cannot switch the call to using the handset by simply lifting it off the cradle If you disconnect the optional headset during a conversation with the handset on the cradle the c...

Page 56: ...not possible when the handset is off the cradle the SP PHONE HEADSET indicator lights or when viewing caller information Do not pause for over 60 seconds while programming You cannot store a name and phone number in memory Programming is not possible when the handset is off the cradle or the SP PHONE HEADSET indicator lights Check the AC adaptor is connected to the unit Do not pause for over 60 se...

Page 57: ...use for over 60 seconds while searching You cannot redial by pressing REDIAL If the last number dialled was more than 32 digits long the number will not be redialled correctly Problem Cause and Remedy The answering system is on but incoming messages are not recorded The recording time is set to Greeting only Select 1 minute 2 minutes or 3 minutes p 20 Memory is full Erase some or all of the messag...

Page 58: ... Approx 3 0 W Dimensions H x W x D Approx 91 mm x 165 mm x 220 mm Mass Weight Approx 670 g Dialling Mode Tone DTMF Pulse Operating Environment 5 C 40 C Specifications are subject to change without notice The illustrations in these operating instructions may vary slightly from the actual product Useful Information ...

Page 59: ...59 Notes ...

Page 60: ...y Panasonic Communications Malaysia Sdn Bhd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Malaysia Sdn Bhd 2006 Panasonic Communications Malaysia Sdn Bhd All Rights Reserved PQQX15400ZA FM0706NA0 1999 5 EC ...

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