56
Useful Information
Troubleshooting
Problem
Cause and Remedy
The unit does not work.
• Check the settings (p. 9–15).
• Unplug the AC adaptor to reset. Plug in, and try again.
• KX-TS620EXW or KX-TS620EXB is not designed to
be used with rotary (pulse dialling) services.
The unit does not ring.
•
The ringer volume is set to OFF and “
~
” is displayed.
Select the ringer volume to HIGH, MID or LOW by
pressing
{
a
/
b
}
(p. 15).
You cannot dial.
• Dial lock mode is set. To cancel the mode,
see page 42.
• The dialled number is restricted. To cancel,
see page 43.
The other party
suddenly cannot hear
your voice during a
conversation.
•
{
T
}
may have been pressed during the conversation.
If “
” is displayed, press
{
T
}
.
You cannot program
items such as the
dialling mode.
•
Programming is not possible when the handset is off
the cradle, the Speakerphone/headset
{s
/
W
}
indicator
lights, or when viewing caller information.
• Do not pause for over 60 seconds while programming.
You cannot store a
name and phone
number in memory.
•
Programming is not possible when the handset is off
the cradle or the Speakerphone/headset
{s
/
W
}
indicator lights.
• Check the AC adaptor is connected to the unit.
• Do not pause for over 60 seconds while storing.
• Do not enter a phone number more than 32 digits long.
• When using the Dial Lock (p. 42) or Call Restriction
feature (p. 43), you cannot store a phone number in
the Direct Dial memory (
{
M1
}
,
{
M2
}
or
{
M3
}
) and
emergency numbers (#).
• If “
Phonebook full
” is displayed, erase other stored
items from the Phonebook memory (p. 35).
While programming or
searching, the unit
starts to ring and stops
the program/search.
•
To answer the call, lift the handset or press
{s
/
W
}
.
Start again from the beginning after hanging up.
TS620EX.book Page 56 Monday, July 17, 2006 5:18 PM