Basic Features
Place a call:
Lift handset and dial number
Receive a call:
Pick up the handset (or)
Press
CALL
or
SP-PHONE
Press
reject
to immediately forward to voicemail
Put a call on Hold:
Base Unit
Press the
Hold
button, place handset in cradle
To retrieve call, press
Hold
again or lift handset
Handset
Press the
Hold
button
To retrieve call, press
Hold
again or
Transfer—To Another Unit
Transferring calls with the Base unit
While on Call: press lines (1-6) or
ALL
Wait for target to answer call — if the paged party does not
answer, press the same button as in step 1 to return to the
outside call
Place handset in cradle
Transferring calls with the Handset
While on call — press
MENU
[ , ]: “Intercom” —>
SELECT
[ , ]: Select the desired unit. —>
CALL
Wait for the paged party to answer. If the paged party does not
answer, press to return to the outside call
OFF
Transfer –To An Outside Party
Base unit and Handset
While on Call: press
MENU
[ , ]: “Transfer” —>
SELECT
Dial the phone number — to correct the number press
CAN-
CEL
to clear the number and enter again
Wait for the paged party to answer — if the paged party does
not answer, press CANCEL 2 times to return to the outside call
Press
TRANS
Restart
Advanced Features
Advanced features require specific setup for your depart-
ment. Please call CSU Telecom for assistance with these
features, or use myphone.colostate.edu for self-
configurable options.
Call Park/Pickup (requires Telecom setup):
Used to place a call on hold and pick it up from another phone
Park
While on a call, press the
Trnsfr
soft button
Press
Blind
Dial the Park Orbit number (
assigned by Telecom)
Press
Send —
call is now parked
Announce to called party call is parked on Park #xx
Pickup
Lift handset or press
New Call
soft key
Dial *4 and the Park Orbit number
Press
Dial
You are now connected to the parked call
Ring Tone
Conference Calls (Hand/Base)
During an outside call, press
MENU
[ , ]: “Conference” —>
SELECT
Dial the phone number —to correct the number, press
CAN-
CEL
to clear the number and enter again
Wait for the paged party to answer. If the paged party does not
answer, press
CANCEL
twice to return to the outside call
CONF
— If you want to add a new party to the conference,
repeat from step 1
Do Not Disturb
MENU
[ , ]: “IP service” —>
SELECT
[ , ]: “Call features” —>
SELECT
[ , ]: “Do not disturb” —>
SELECT
When 1 line is registered go to next step
When 2 or more lines are registered: [ , ]:
Select the desired line —>
SELECT
[ , ]: Select “On” or “Off” —->
SAVE —>
OFF
Basic Dialing
Emergency
Dial 911
Voicemail
On Campus: 1-5500
Off Campus: 491-5500
Campus Numbers
Dial 5 digit extension
E.g. 1-1111
Off Campus
Dial 8+ 7 digits
E.g. 8491-1111
Long Distance
Dial 8+1+area code+ the 7 digit telephone number (8+1+xxx-
xxx-xxxx)
Enter the long distance authorization code following the three
short beeps
International
Dial 8+011+country code+ city code+ telephone number.
Press the send key, or just wait
Enter the long distance authorization code following the two
short beeps
Telephone Repair
If you experience telephone trouble in the future, please report
the problem to the CSU Telephone Switchboard in Fort Collins
at 970-491-1111 (or extension 1-1111)
Tell the operator your Fort Collins 970-491-xxxx phone number
and what the problem is. Our operators will create a Trouble
Ticket in our telephone inventory and repair service system
and issue the trouble ticket to a technician for resolution.
