
Problem
Cause/solution
I cannot connect a mobile
phone to the base unit.
R
Confirm that your mobile phone is turned on.
R
Confirm that your mobile phone is within base unit range
(page 14).
R
Your mobile phone’s Bluetooth feature is turned off. Turn it on.
R
Depending on the state of the wireless environment, such as
the presence of any electrical interference, there may be a
delay even if the auto connection feature is turned on. You can
connect to the base unit manually (page 20).
R
The mobile phone has not been paired to the base unit. Pair
the mobile phone (page 18).
I cannot hear a dial tone.
R
Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the Smart
Function Key even if the
indicator is flashing
slowly.
R
Another unit is in use. Wait and try again later.
R
The key lock feature is turned on. Turn it off (page 26).
I cannot use the intercom
feature.
R
This feature is available between the handsets. Although the
handset displays
“
Intercom
”
, this feature is not available for
single handset models.
The base unit beeps.
R
New messages have been recorded. Listen to the new
messages (page 53).
Menu list
Problem
Cause/solution
I cannot activate the eco
mode.
R
You cannot set eco mode when you set the repeater mode
“
On
”
. If required, set the repeater mode to
“
Off
”
(page 45).
I cannot register a handset
to a base unit.
R
You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 63).
I cannot remember the
PIN.
R
Change the PIN using the following method.
1
M
MENU
N
(right soft key)
#132
2
*7000
3
Enter the new 4-digit base unit PIN.
a
M
OK
N
4
MbN
:
“
Yes
”
a
M
OK
N
a
M
N
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
63
Useful Information
TGH26xE_(en)_0203_ver120.pdf 63
2017/02/03 14:07:10