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Panasonic KX-TGF342C, Operating Instructions Manual, Page: 1 / 64

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Operating Instructions

Digital Cordless Answering System

Model shown is KX-TGF342.

Model No.

KX-TGF342C
KX-TGF343C

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our Support page: 

www.panasonic.ca/english/support

Summary of Contents for KX-TGF342C

Page 1: ... KX TGF342C KX TGF343C Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please visit our Support page www panasonic ca english support ...

Page 2: ...ock Using the MCALL BLOCKN button 21 Storing unwanted callers 21 Phonebook Phonebook 24 Speed dial 26 Programming Menu list 28 Alarm 35 Night mode 35 Baby monitor 36 Other programming 38 Registering a unit 38 Call Display Service Using Call Display service 40 Caller list 42 Answering System Answering system 43 Turning the answering system on off 43 Greeting message 43 Listening to messages 44 Adva...

Page 3: ... TGF343 A AC adaptor PNLV226 1 1 B Telephone line cord 1 1 C Wall mounting adaptor 1 1 D Rechargeable batteries 1 4 6 E Handset cover 2 2 3 F Belt clip 2 3 G Charger 1 2 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset A B C D E F G Additional replacement accessories Please contact your nearest Panasonic dealer for sales information For assistance ...

Page 4: ...in advance you can locate and find the mislaid item to which the key detector is attached Please visit our Web site www panasonic net pcc products telephone p tga20 Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional KX TGFA30C You can expa...

Page 5: ...function resulting in an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become w...

Page 6: ...g your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote r...

Page 7: ...acles such as hills tunnels underground near metal objects such as wire fences etc R Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an ...

Page 8: ...ansmission power 115 mW max R Power source 120 V AC 60 Hz R Power consumption Base unit Standby Approx 1 0 W Maximum Approx 4 3 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 8 For assistance visit www panasonic ca english support Important Information ...

Page 9: ... A DSL ADSL filter not supplied is required if you have a DSL ADSL service Note R Use only the supplied Panasonic AC adaptor PNLV226 1 2 5 3 4 4 n Charger Connect the AC adaptor to the power outlet 1 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polarities 1 R Follow the directions on the display to set...

Page 10: ...ring charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Empty Panasonic Ni MH battery performance supplied batteries O...

Page 11: ...ype Soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN W View the phonebook entry MEN REDIAL View the redial list MCN CID Call Display View the caller list For assistance visit www panasonic ca english ...

Page 12: ... shown directly above it on the display Navigator key MDN MCN M N or M N Scroll through various lists and items VOL Volume MDN or MCN Adjust the speaker volume while talking M N M N Repeat skip messages during playback Display icons Handset display items Item Meaning Within base unit range Out of base unit range The line is in use R When flashing The call is put on hold R When flashing rapidly An ...

Page 13: ...3 Proceed with the operation for your unit Handset MOFFN Base unit MEXITN Voice guidance language You can select either English or Français as the voice guidance language of the Talking Call Display and answering system The default setting is English Handset 1 MMENUN 112 2 MbN Select the desired setting 3 MSAVEN a MOFFN Date and time Handset 1 MMENUN 101 2 Enter the current month date and year by ...

Page 14: ... you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service Handset 1 MMENUN 120 2 MbN Select the desired setting 3 MSAVEN a MOFFN 14 For assistance visit www panasonic ca english support Getting Started ...

Page 15: ...n a call you can switch from the base unit to the handset Press M N on the handset then press MZN on the base unit with the privacy mode off page 32 If the handset is on the base unit simply lift it Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list each 48 digits max 1 MREDIALN 2 MbN Select the desired phone number 3 MZN Erasing a number in the redi...

Page 16: ...r volume Handset Base unit Press MDN or MCN repeatedly to select the desired volume while ringing Useful features during a call Hold Handset 1 Press MMENUN during an outside call 2 MbN Hold a MSELECTN 3 To release hold press M N R Another handset user can take the call by pressing M N R The base unit user can take the call by pressing MZN Base unit 1 Press MHOLDN during an outside call 2 To releas...

Page 17: ...is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary R When this feature is turned on is displayed Handset noise reduction This feature allows you to hear the voice of the person you are talking to more clearly by reducing the surrounding noise coming from the other party s telephone 1 Press MMENUN while talking 2 MbN Nois...

Page 18: ...a MSELECTN To resume the conference MMENUN a MbN Conference a MSELECTN R To cancel the conference MMENUN a MbN Stop conference a MSELECTN You can continue the conversation with the outside caller Base unit 1 During an outside call press MINTERCOMN When 2 or more handsets are registered To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds 2 Wait...

Page 19: ... operation When a power failure occurs the charged handset temporarily supplies power to the base unit power backup mode This allows you to make and receive calls using a handset during a power failure The base unit will not perform any other functions However some functions such as Call Display and phonebook are available only when using a handset other than the handset supplying power to the bas...

Page 20: ...n automatically and the call is made n When 2 or more handsets are registered You should leave one handset on the base unit for supplying the power and use another handset for making calls Making a call using the phonebook There must be at least 2 handsets registered to the base unit in order for the phonebook feature to be used during a power failure You should leave one handset on the base unit ...

Page 21: ...range of numbers 1 Block range of 2 The unit blocks calls that begin with a number stored in the call block list such as a toll free phone number prefix or certain area codes Block unknown CID 1 Block unknown 2 The unit blocks calls that have no phone number 1 Handset 2 Base unit Single phone numbers and ranges of numbers can be stored in the call block list up to 250 items in total Blocking unwan...

Page 22: ...he desired number 2 8 digits 5 MSAVEN a MOFFN Base unit 1 MCALL BLOCKN 2 MbN Block range of a MSELECTN 3 MADDN 4 Enter the desired number 2 8 digits 5 MSAVEN a MEXITN Blocking incoming calls that have no phone number You can block calls when no phone number is provided such as private callers or out of area calls Handset 1 MCALL BLOCKN 2 MbN Block unknown CID a MSELECTN 3 MbN Select the desired se...

Page 23: ...N 3 MbN Select the desired entry R After viewing press MEXITN to exit 4 To edit a number MEDITN a Edit the number a MSAVEN a MEXITN To erase a number MERASEN a MbN Yes a MSELECTN a MEXITN Note R When editing press the desired dial key to add digits and press MCLEARN to erase digits Erasing all call block numbers Handset 1 MCALL BLOCKN 2 MbN Block a single number or Block range of numbers a MSELECT...

Page 24: ... located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 2 seconds after entering a character the character is fixed and the cursor moves to the next space R in the above table represents a single space Erasing the character or number Press MFN or MEN a MCLEARN R Press and hold MCLEARN to erase all characters or numbers Storing a ...

Page 25: ...ifferent ringer tones for different groups of callers you can identify who is calling ringer ID if you have subscribed to Call Display service Changing group names setting ringer ID The default group name is Group 1 to Group 9 Handset 1 MFN W a MMENUN 2 MbN Group a MSELECTN 3 MbN Select the desired group a MSELECTN 4 To change group names MbN Group name a MSELECTN a Edit the name 10 characters max...

Page 26: ...ndset Base unit 1 Proceed with the operation for your unit Handset During an outside call press MFN W Base unit During an outside call press MWN 2 MbN Select the desired entry 3 Press MCALLN to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 15 R If you hav...

Page 27: ...n entry Handset 1 Press and hold the desired speed dial key 1 to 9 a MMENUN 2 MbN Edit a MSELECTN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN 5 MSELECTN a MOFFN Erasing an entry Handset 1 Press and hold the desired speed dial key 1 to 9 a MMENUN 2 MbN Erase a MSELECTN 3 MbN Yes a MSELECTN a MOFFN Viewing an entry Making a call Handset 1 Press and hold the desire...

Page 28: ...ed setting a MSAVEN Note R To exit the operation press MOFFN on the handset or MEXITN on the base unit R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table n Handset Main menu W Phonebook Operation Code Viewing the phoneb...

Page 29: ...1 2 7 rings 4 rings Toll saver 211 48 Recording time 1 1 min 3 min Greeting only 2 305 49 Remote code 1 111 306 47 Screen call On Off 310 48 Answer on 1 327 43 Answer off 1 328 43 Main menu Voicemail access Operation Code Listening to voicemail messages 330 50 Main menu Intercom Operation Code Paging the desired unit 274 19 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time ...

Page 30: ...ger volume Off 6 6 160 Ringer tone 4 5 Handset Tone 1 161 Night mode On Off On Off 238 35 Night mode Start End 11 00 PM 06 00 AM 237 36 Night mode Select group Group 1 9 241 36 Set date time Date and time 1 101 13 Memo alarm Alarm1 3 Once Daily Weekly Off 720 35 Time adjustment 1 3 Caller ID auto Manual 226 Talking caller ID Talking Call Display On Off 162 40 30 For assistance visit www panasonic ...

Page 31: ...8 6583 8 6584 8 Call block 1 Block a single number 217 21 Block range of numbers 22 Block unknown CID CID Call Display Block Unblock 240 22 One ring for blocked call Yes No 173 22 Speed dial 261 26 Record greeting 1 302 43 Voicemail Save VM access 1 VM Voicemail 331 50 VM tone detect 1 On Off 332 50 LCD contrast Display contrast Level 1 4 2 145 Handset name 104 38 Display name On Off 105 38 Auto i...

Page 32: ...ivacy mode 1 On Off 194 17 Registration Register handset 130 39 Deregistration 2 131 39 Power failure Auto Off 152 19 Change language Display English Français 110 13 Voice prompt 1 English Français 112 13 Main menu Customer support Operation Code Displaying customer support Web address 680 Main menu Baby monitor Sub menu 1 Sub menu 2 Settings Code On Off On Off 268 36 Sensitivity level Low Middle ...

Page 33: ... call On Off 310 48 Main menu Settings Sub menu 1 Sub menu 2 Settings Code Ring adjustment Ringer volume Off 6 1 160 Night mode On Off On Off 238 35 Night mode Start End 11 00 PM 06 00 AM 237 36 Night mode Select group Group 1 9 241 36 Talking CID Talking Call Display On Off 162 40 Call block 1 Block a single 217 21 Block range of Block unknown Block Unblock 240 22 Ring once Yes No 173 22 LCD cont...

Page 34: ...o 2 If you select a melody you cannot distinguish lines by their ringers 5 The preset melodies in this product Tone 3 Melody 10 are used with permission of 2009 Copyrights Vision Inc 6 This setting is available when you have the key detector KX TGA20 Read the installation manual for more information on the key detector 7 For models with supplied key detectors the display shows 1 Detector1 8 If you...

Page 35: ...e from the one used for outside calls 9 MbN Select the desired snooze setting a MSAVEN 10 MSELECTN a MOFFN Note R Press MSTOPN to stop the alarm completely R When the handset is in use the alarm will not sound until the handset is in standby mode R Press any dial key or MSNOOZEN to stop the sound but keep the snooze function activated R If you want to make an outside call when the snooze function ...

Page 36: ...nitor from different areas of the house or place The monitored handset placed in a baby s room for example will automatically call the monitoring handset base unit or the phone number stored when it detects sound Important R You should perform a test run of the baby monitor procedure to ensure that the baby monitor feature is set correctly For example test its sensitivity Check the connection if y...

Page 37: ...itor n By entering phone numbers 1 MMENUN 268 2 MbN On a MSELECTN 3 MbN Select Outgoing call to monitor from an outside line a MEDITN a MADDN 4 MbN Manual a MSELECTN 5 Enter the desired name a MOKN 6 Enter the desired number a MOKN a MSELECTN R Baby monitor will be displayed Note R The registered name number is displayed Turning off the baby monitor The monitored handset cannot be used while baby ...

Page 38: ...ressed press MZN 2 times n When monitoring from an outside line Answer the call If you want to respond from your monitoring phone press 1 using tone dialing You can turn off the baby monitor feature by pressing 0 Note R The unit disconnects the call automatically after 2 minutes Other programming Changing the handset name The default handset name is Handset 1 to Handset 6 You can customize the nam...

Page 39: ...in to stop then repeat this step 3 Handset Press MOKN then wait until a long beep sounds Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit This allows the handset to end its wireless connection with the system Handset 1 MMENUN 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you...

Page 40: ... on a handset Pressing MEXITN on the base unit Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Call Display Handset Base unit This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Call Dis...

Page 41: ...mple We are not available now and will then be disconnected Displayed option Function Forward Forwards the waiting call to the voicemail service provided by your phone service provider You must subscribe to voicemail service to use this function Drop Disconnects drops the current call and answers the waiting call Conference Answers the waiting call and combines it with the current call to make a c...

Page 42: ...t 1 MCN CID 2 MbN Select the desired entry a MMENUN 3 MbN Edit a MSELECTN 4 Press MEDITN repeatedly until the phone number is shown in the desired format 5 M N Base unit 1 MCIDN 2 MbN Select the desired entry 3 Press MEDITN repeatedly until the phone number is shown in the desired format 4 MZN Note R The number edited will not be saved in the caller list Erasing selected caller information Handset...

Page 43: ... answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Greeting message When the unit answers a call a greeting message is played to callers You can use either your own gre...

Page 44: ...recorded M N on the base unit flashes New message is displayed Press M N PLAY R During playback M N on the base unit lights R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MDN or MCN Adjust the speaker volume M N Repeat message 1 M N Skip mess...

Page 45: ...Calling back Call Display subscribers only 1 Press MPAUSEN during playback 2 MbN Call back a MSELECTN Editing the number before calling back 1 Press MPAUSEN during playback 2 MbN Edit Call a MSELECTN 3 Press MEDITN repeatedly until the phone number is shown in the desired format page 42 a M N Erasing all messages 1 MMENUN 325 2 MbN Yes a MSELECTN a MOFFN Advanced new message alerting features Audi...

Page 46: ...AVEN a MOFFN Editing the set phone number Handset 1 MMENUN 338 2 MbN Notification to a MSELECTN 3 MMENUN a MbN Edit a MSELECTN 4 Edit the name if necessary 16 characters max a MOKN 5 Edit the phone number if necessary 24 digits max a MOKN a MSELECTN a MOFFN Erasing the set phone number Handset 1 MMENUN 338 2 MbN Notification to a MSELECTN 3 MMENUN a MbN Erase a MSELECTN 4 MbN Yes a MSELECTN a MOFF...

Page 47: ...your messages remotely The default setting is 111 Important R To prevent unauthorized access to this product we recommend that you regularly change the remote code Handset 1 MMENUN 306 2 Enter the desired 3 digit remote access code 3 MSAVEN a MOFFN Deactivating remote operation Press in step 2 on Remote access code page 47 R The entered remote access code is deleted Using the answering system remo...

Page 48: ...g is 4 rings Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 47 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call Handset 1 M...

Page 49: ... Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages Select Greeting only in step 2 on Caller s recording time page 49 Note R When you select Greeting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own messag...

Page 50: ...e Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the voicemail access number Handset 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voicemail VM tone detection Handset Base unit Your phone service provider sends special signals sometimes called voicemail tones or stutter tones to the unit to let you know you have new voicemail message...

Page 51: ...ion Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit Base unit 1 To remove the wall mounting adaptor push down the release levers A Remove the adaptor B A B A B 2 A Turn the adaptor so that the words UP WALL are facing up B Tuck the telephone line cord inside the wall mounting adaptor C Connect the AC adaptor cord and telephone line cord 1 Ho...

Page 52: ...s of the unit onto the corresponding wall phone plate tabs for 3 and 4 respectively 3 4 1 2 3 4 Charger Drive the screws 1 not supplied into the wall 2 27 2 mm 1 1 16 inches 1 2 52 For assistance visit www panasonic ca english support Useful Information ...

Page 53: ... use R Other units are in use and the system is busy Try again later R The handset you are using is too far from the base unit Move closer and try again Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the ha...

Page 54: ...l tone R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The base unit b...

Page 55: ...gh electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring R The ringer volume is turned off Adjust the ringer volume page 16 30...

Page 56: ...st it page 16 30 33 R The Talking Call Display feature is turned off Turn it on page 30 33 R The number of rings for the answering system is set to 2 rings or Toll saver Select a different setting page 48 R If the base unit and another handset are having an intercom call your handset does not announce caller information I cannot dial the phone number edited in the caller list R The phone number yo...

Page 57: ... R The answering system is turned off Turn it on page 48 The unit does not emit the specified number of rings R If the ring once setting is turned off page 22 the number of rings decreases by 1 from the specified number of rings Voicemail Problem Cause solution Voicemail msg via phone co is shown on the handset display or Voicemail msg is shown on the base unit display How do I remove this message...

Page 58: ...eave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 58 For assistance visit www panasonic ca english support...

Page 59: ...to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN of this unit found on the bottom of the unit Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at...

Page 60: ...ulty installation set up adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechar...

Page 61: ...1 12 Customer support 32 34 D Date and time 13 Dialing mode 14 Direct command code 28 Display Contrast 31 33 Language 13 E Eco mode 10 Equalizer 17 Error messages 53 F Flash 17 32 G Groups 25 H Handset Deregistration 39 Name 38 Registration 39 Hold 16 I Intercom 18 K Key detector 31 33 Key tone 31 L Line mode 32 M Making calls 15 Missed calls 40 Mute 16 N Night mode 35 Noise reduction 17 P Pause 1...

Page 62: ...62 Notes ...

Page 63: ...63 Notes ...

Page 64: ...h any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2014 Printed in Malaysia PNQX6711ZA PNQX6711ZA PNQX6711ZA TT1214MG0 ...

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